Quikr Customer Care
Quikr India Pvt. Ltd.
Customer satisfaction rating: 66%
Submit a Complaint
1469
COMPLAINTS

Quikr Customer Care

Quikr India Pvt. Ltd.

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Address
1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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142
down
122

Phone:
Phone:
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73
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91
+91 22 6729 0000
[Head Office]
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68
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97
up
36
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78

Additional info
Mumbai (HQ)
1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel, Mumbai - 400 013
Tel: +91 22 6729 0000

Bangalore
Gunta No. 106, Sub No. 5, 6, 7, 8 & 9, Rachenahalli, (No. 167, Dr. S. R. K. Nagar Post), Krishnarajapuram Hobli, Bangalore - 560045
Tel: +91 80 4665 2200

Delhi
60, 1st Floor, Okhla Phase - 3, Okhla Estate (Opposite SBI), New Delhi - 110020
Tel: +91 11 4101 9065

Hyderabad
402, 4th Floor, Dega Towers, Somajiguda, Rajbhavan Road, Hyderabad - 500082
Tel: +91 40 4200 4233

Pune
Shop # 504, 5th Floor, City Tower, Dhole Patil Road, Pune - 411001
Tel: +91 20 6622 5660

Chennai
65/2 Ground Floor, Murugesa Naicker Complex, Greams Road - Thousand Lights, Chennai - 600006
Tel: +91 44 4940 1000

Ahmedabad
407, Sukan Business Center, Swastik Crossroads, CG Road, Above ICICI Bank, Ahmedabad - 380009
Tel: +91 79 3025 1750

View More Information...

Customer satisfaction rating
66%
Complaints
1469
Pending
1090
Resolved
923
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon09:00 am - 09:00 pm
Tue09:00 am - 09:00 pm
Wed09:00 am - 09:00 pm
Thu09:00 am - 09:00 pm
Fri09:00 am - 09:00 pm
Sat09:00 am - 09:00 pm
SunClosed

Quikr related photos (328)

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Quikr Customer Care related pictures (328)

Quikr Complaints & Reviews

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Quikr — Sbi online job

 Ashish Kutar on Apr 30, 2017
Support@onlinesbijobs.com

to me
Dear customer,
As per our telephonic discussion Bank account details given below:-
Please check Pdf file.
Your Application form verification process successful.

Your next process please pay Registration fee 3100.00/-
Payment Slip send on mail: Statebankjobonline@gmail.com

After your registration fee done you get Your User id & password.
Your user id & password sent your mobile & also send mail.

Regards
Online Part time SBI SMS job.
State bank job center
Complaint comments  Read comments Complaint category Banks

Quikr — Credits not delivered as communicated

 andrew jais on Apr 30, 2017
Hello sir,

One marketing person from quickr called me and asked to take platinum offer and promised me of 3 credits for 3 months. He send me the same as bussiness proposal. Another mail was send for payment with an advertisement id and he asked me to pay payment with this link and promises he will make the adjustment for 3 advertisement credits later. Till now after lot of calls to customer care, i didnt get the credits and the invoice generated only has one advt in it. Please do the necessary for adding the 3 credits to my account or return me back my amount.

Ps:...
Complaint comments  Read comments Complaint category House, Apartment Rental

Quikr — Mi pad found dead

 Jetkinganshul on Apr 29, 2017
Dear,
I have ordered (Purchased) mi pad ad id 290507992 transaction id 100011694847 at 19 april via doorstep. Found it today 29-04-17. When delivery boy come i was out of station when i come in the evening checked the device found it totally dead not working. It is also insured syncnscan primary warranty by quickr. When i was called customer care they told me contact the seller they have no responsibility for it. Please resolved my problem i want my money back or repair it....
Complaint comments  Read comments Complaint category Mobile Handsets

Quikr — Quikr policy

 hardik chahwala on Apr 29, 2017
Dear friend last sunday on 23/4/17 i gave it to quickr of 30850/ then quickr will take the product and call me on 27/4/17 that iphone is clone phone. Product has to reached gujarat state. I am a buyer. It has not reached till me only and from bangalore only they called it s a clone so you want to return it i said yes, see i did not touch the product it has not came to me but stil they are telling once the product will reached to seller we will refunf your amount. And refund date they are telling 16 days. Means total 16days +7 days means almost 23 days they will keep my mount. Worst polisy it s good...
Complaint comments  Read comments Complaint category Mobile Handsets

Quikr — Quikr refurbished iphone 5s doorstep delivery:

 mccsuresh on Apr 28, 2017
I ordered iphone 5s (Seller name: itree) on 20th april 2017 and the mobile was delivered on 22nd april 2017. I came home and opened the package and turned on the phone. It seems worked but within 1.5 hrs battery went to zero without even using the phone, i didn't even inserted sim card and didnt do anything. Just turned on kept it idle thinking will configure in the night.

And when i tried to charge the phone by using the fake adapter given by the seller within 10 mins charger pin got fired. After that i bought apple original charger and charged 100%. But from 100% to 0 it goes within...
Complaint comments  Read comments Complaint category Mobile Handsets

Quikr — Pathetic customer support

 Ubaid Punjoo on Apr 28, 2017
I ubaid Punjoo paid 99rs for rto serivce by quickr on 27 april 2017 stating that I would get a call from service consultant shortly, which i havent until now the worst part is that i have mailed them 3 times so that i could talk to somebody to clear my confusion but they didnt response.
Now i have understood that they just know how to dupe a customer and nothing else.

i would like to get a prompt feedback on the same.

i have attached the invoice for the same

TAX INVOICE
Quikr India Pvt. Ltd.
Office No. 6, 1st Floor, Raghuvanshi Mansion,...
Complaint comments  Read comments Complaint category Other

Quikr — Poor support and making fool via cashback offer

 deepakkapoor624 on Apr 28, 2017
I have ordered the fridge from quikr. But they cancelled my order because seller has asked them that he will be able to ship after 2 weeks only,
I have received multiple emails from quikr stating that if you do the payment of above rs 500 you will receive the cash-back in paytm. But after doing the payment they failed to even answer my query on same mail and havnt received any cash-back yet. They are trying to make the customer fool by offering them cash-back.
I have bought another item from quikr
Now i am waiting for quikr doorstep delivery but they are not answering my calls...
Complaint comments  Read comments Complaint category Electronics & Appliances

Quikr — Quicker is fraud- fake persons- don't give refund amount back. They are poor

 Samkd on Apr 28, 2017
I have ordered one product from quicker fake site. After knowing that, Quikr is not giving door step service, I immediately cancelled the product even seller has also supported me. Since 15 days, me and seller are asking them for my refund amount but they are just entertaining us. Will do tomorrow, will do within 24 hrs. Same answers getting from everyone. If I know that, quicker is fraud and giving fake services then I never order from this side. OLX is much better than this fake side.. quicker customer care is literally harassing me. I'm requesting all of you, in future please don't order anything...
Complaint comments  Read comments Complaint category Furniture

Quikr — Company is fraud and isn't issuing refund since 17 days

 Mohit Gopani on Apr 27, 2017
I have already complained against this company as complain no. :- 1511894
Order no. :- 358254
After harassing me for a month they agreed on providing refund on 10 april. Now since then there's no update on refund. I've called them every 5-7 days they're just saying that its in process its in process nothing else. Provide compensation of 150% else i'll be legally fighting with you in the court. Bc hadd hoti h pareshan krne ki....
Complaint comments  Read comments Complaint category Other

Quikr — No refund received for an unboxed phone.

 Nikyza1 on Apr 27, 2017
I ordered an unboxed smartphone from Quikr, paid for it by my debit card. I cancelled the order in less than a day. The order was not dispatched. I was expecting a refund in 1-2 working days.
But of course, I was told by the customer service that it will be done within 7 working days. Disappointing, but totally acceptable.
I waited for 7 working days, during which the many mails that I had sent were replied by a pre-written email templates. This was annoying, but okay. I kept mailing them, and got the same response.
At the tenth day(today), I decided to give them a call. After...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Quikr — Mobile apple 6s

 Venkat Chellapilla on Apr 27, 2017
Hello,

This is venkat from Hyderabad. I had purchased mobile phone (Apple 6S) from your infamous website.

My order number is 10234275. I received the order on 19th of April. On the day of receipt – the charger has burnt. Moreover when I started using the phone, the battery is getting drained within 1 hour.

I spoke to your customer care – they said, mobile charger and battery is not covered under the replacement or refund. I am reproducing the terms and conditions below – where I am not finding any such condition.

You thugs have also...
Complaint comments  Read comments Complaint category Mobile Handsets

Quikr — Refund not given since 1 week

 Neo Lightyear Merovingian on Apr 26, 2017
I bought a phone of (40 days old intex cloud tread) from kolkata 2200 on quickr, the seller canceled it, but still have not received my money back. Give my money back pyment id :5000716122. Calling the customer care executives are useless. An order of 3000 rs has also gone like the same. Why quikr has this much trouble in giving the money back? Are they out of business and doing fraud?...
Complaint comments  Read comments Complaint category Electronics & Appliances

Quikr — Not delivering product and denied for cancellation and refund

 Pranidhi Puri on Apr 26, 2017
I ordered a product on 12th April. Today is 26th April and I haven't received it yet. Since then I have been calling them daily and they said that in 24 hrs it ill be resolved. Today I got the call from the delivery person, he assured me that he will deliver it by 1 pm but when I called back, he said he has some work and is going out of town.
Daily the chief executive is telling me that this has been put as a prior service and still nothing is happening. Neither they are delivering nor canceling it. I don't want it anymore. I have made an online payment. Cancel my order and refund the whole...
Complaint comments  Read comments Complaint category Electronics & Appliances

Quikr — Mobile Phone - Apple S6

 Venkat Ramana Chellapilla on Apr 26, 2017
Hello,

This is venkat from hyderabad. I had purchased mobile phone (Apple 6s) from your infamous website.

My order number is 10234275. I received the order on 19th of april. On the day of receipt – the charger has burnt. Moreover when i started using the phone, the battery is getting drained within 1 hour.

I spoke to your customer care – they said, mobile charger and battery is not covered under the replacement or refund. I am reproducing the terms and conditions below – where i am not finding any such condition.

Kindly revert asap.
Complaint comments  Read comments Complaint category Mobile Handsets

Quikr — Transaction id 100011706240 refund not done yet

 nishant_jha on Apr 26, 2017
Hi,

I had purchased an Electrolux 6kg automatic washing machine(ad id: 290001869) paying Rs 5140/- online through quikr doorstep on 20/04/2017. But due to certain personal/professional reasons, I had to cancel this order for which I called Quikr customer care at least 4 times on 21/04/2017. Everytime I was told that the order had been cancelled and that I would get the refund after a deduction of Rs 200/- soon. I told them to send an SMS/Email confirming that but that has not happened yet.
Also I was promised a Rs 200/- paytm cash on my any purchase above Rs 500/- as my earlier...
Complaint comments  Read comments Complaint category Washing Machines

Quikr — Quikr RTO services

 subharthee Dey on Apr 25, 2017
Bad service by Quikr RTO services. Couple days back, I have availed Quikr RTO services and paid 3000 rupees for it. But later, due to some reason, I I have to opt out of their services.When i contacted Renuka prasad(manager at Quikr RTO services), she told via email that they will refund my money within a week. This conversation happened on 10th April, 2017.But, till date(25th April, 2017), I have not received the refund money yet. They told me that they will refund my 3000 rupees in a week's time. But, it's been more than 2 weeks.. I am not getting any reply from them inspite of repeated emails....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Quikr.com — Doorstep service - payment not received from quikr.com - worst staff and fake service

 indraveer on Apr 25, 2017
Ad id - 288216503
Complain ticket no - 4908838689
Product name - flysky transmitter and receiver.
Product price - 3000
Doorstep pickup date - 11-03-2017

I have sold one product through quikr.com, name and id i have mentioned above. Product was successfully delivered by quikr doorstep service. I did't get my payment. After 7 days i start communication with doorstep team. There was approx 20 time followup with them. They provide me wrong transaction id. I shared my statement as well with them.in one someone shared detail, there was server issue. So that payment...
Complaint comments  Read comments Complaint category Computer Hardware

Quikr — Quikr cheated me

 hanzala khan on Apr 25, 2017
God evening sir,
sir aap logo na jo new system start kiya ha v ek daam bkvs ha aap log bs logo ko premium ads ka hi bolta rhta ho ka premium ads kriya to aise hoga waise hoga pr hota kuch nhi kyu logo ko jhoot bol rahe ho aap log sedha sedha ya btao na aap log farzi kaam kr rahe ho kyu kara haam premium ads kyu kara olx wale to nhi bolta logo sa ka aap log free ads nhi kro premium ads kro phir aap log kyu bol rahe ho hama to free ads hi krna ha phala jo system tha v aapka bst tha phr aap log primium ads primium ads kra rahe ho aap log plz whi system follow kro jo aapka phala tha ka 21 free...
Complaint comments  Read comments Complaint category Pets & Animals

Quikr — Wrong product delivered.. Quikr saying no responsibility

 Argho_ on Apr 24, 2017
Ordered nokia mobile via quikr intercity doorstep offer..
Made the payment online..
But product delivered was different rather a much cheaper alternative..
Asked quikr for refund.. They refused as they said refund not possible in quikr intercity.. But at payment page it was clearly mentioned "return if not satisfied"..
Now they r saying to contact seller.. But as expected seller blocked me and switched offed his number..
At last.. Whatever is the problem.. Quikr should be responsible as i had made the payment to quikr only..
Quikr should be responsible for...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Quikr — Didn't receive my payment even after 15 days from selling the product.

 prdp5444 on Apr 24, 2017
Quikr AD ID: 289793636

I sold a cooler on Quikr doorstep on April 10th, 2017 but didn't receive the payment yet. Customer care team is not providing me the correct update regarding this. This is like playing with our money without providing any status update. My bad I've chosen Quikr doorstep instead of OLX which is far better.
I kindly request you to look into it on priority and transfer the amount to my account.

Regards
Pradeep Kumar...
Complaint comments  Read comments Complaint category Electronics & Appliances

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