Quikr Customer Care
Quikr India Pvt. Ltd.
Customer satisfaction rating: 66%
Submit a Complaint
1365
COMPLAINTS

Quikr Customer Care

Quikr India Pvt. Ltd.

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Address
1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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132
down
113

Phone:
Phone:
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59
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83
+91 22 6729 0000
[Head Office]
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63
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91
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33
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72

Additional info
Mumbai (HQ)
1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel, Mumbai - 400 013
Tel: +91 22 6729 0000

Bangalore
Gunta No. 106, Sub No. 5, 6, 7, 8 & 9, Rachenahalli, (No. 167, Dr. S. R. K. Nagar Post), Krishnarajapuram Hobli, Bangalore - 560045
Tel: +91 80 4665 2200

Delhi
60, 1st Floor, Okhla Phase - 3, Okhla Estate (Opposite SBI), New Delhi - 110020
Tel: +91 11 4101 9065

Hyderabad
402, 4th Floor, Dega Towers, Somajiguda, Rajbhavan Road, Hyderabad - 500082
Tel: +91 40 4200 4233

Pune
Shop # 504, 5th Floor, City Tower, Dhole Patil Road, Pune - 411001
Tel: +91 20 6622 5660

Chennai
65/2 Ground Floor, Murugesa Naicker Complex, Greams Road - Thousand Lights, Chennai - 600006
Tel: +91 44 4940 1000

Ahmedabad
407, Sukan Business Center, Swastik Crossroads, CG Road, Above ICICI Bank, Ahmedabad - 380009
Tel: +91 79 3025 1750

View More Information...

Customer satisfaction rating
66%
Complaints
1365
Pending
1011
Resolved
853
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon09:00 am - 09:00 pm
Tue09:00 am - 09:00 pm
Wed09:00 am - 09:00 pm
Thu09:00 am - 09:00 pm
Fri09:00 am - 09:00 pm
Sat09:00 am - 09:00 pm
SunClosed

Quikr related photos (308)

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Quikr Customer Care related pictures (308)

Quikr Complaints & Reviews

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Quikr — Parcel handed over to wrong person

 Venky Indala on Mar 23, 2017
Bought HTC One M8 and Quikr team handed over the courier around 3:30 pm 22/03/2017 to my sister who is in 8th grade. After an hour, I opened the box and found parts of the mobile are missing. Called Quikr to inform about this they are telling you should have checked it at the time of delivery.
Delivery guys did not contact me to check if the parcel can be handed over to my sister....
Complaint comments  Read comments Complaint category Mobile Handsets

Quikr — Poor response form representatives

 Hemachandran Shanmugam on Mar 23, 2017
I got a call from this mobile number 9540377590 and bought the package.

Till now the pack is not active and when i call to this person 9540377590 he is not picking my call and i contacted quikr customer care number they are disconnecting the call when i talking to them. if quikr provide this kind of service to the customer soon they will go in loss and close company.

please take this as a serious feedback and act accordingly...
Complaint comments  Read comments Complaint category Pets & Animals

Quikr — Not receive full amount [Resolved]

 Tushar Rana@gmail.com on Mar 22, 2017
Recently I sold my item on quikr and my ad id is288179030 and the buyer paid 1000₹ on quikr and quikr charged 59₹ as convinced fee and on 10th march the amount was transferred by quikr was 531₹ so plz initiate the full amount that is 941₹. Your customer executive always says within 24 hrs we will take action on this but no action would be taken. So plz as soon as possible transfer my full amount that is 941₹ plz...
Complaint comments  Read comments Complaint category Computers & Accessories

Quikr — Pick up

 Tanayach on Mar 19, 2017
I posted an advertisement regarding dining table six seater and got a deal too...Then came my dealing with doorstep for scheduling the pick up..Initially on the tool I scheduled the pick up for today I.e 19th March'17 as I am working and Sunday was convinient... Immediately post that I got a call from Quikr persisting me to re schedule the for 17th Mar'17.. why do u have the options on the tool when Ur rep has to schedule it on his terms...Anyways I agreed as my parents were home...Then on that day the driver came with a huge truck...Big enough for taking the furniture of the entire house...I stay...
Complaint comments  Read comments [1]Complaint category Utility Services

Quikr — Money not received for goods sold via quikr doorstep

 travelerpriya on Mar 18, 2017
I sold a metal wardrobe via Quikr. Quikr converted the ad to door step on its own. Buyer paid and metal wardrobe was picked up on 15th Feb, 2017. I am following up for more than a month but Quikr has still not transferred this amount to me.

I feel people employees at Quikr are not taking customers seriously and would certainly close down Quikr soon if no action is taken by the CEO.

I want people to see this and beware of Quikr and the way they treat their customers.

Can I get a response via this site.

Regards,
Priya
Ticket...
Complaint comments  Read comments Complaint category Products & Services

Quikr — 1. online order not delivered 2. money not refunded

 rajay_upadhyay@rediffmail.com on Mar 17, 2017
On 04 mar 2017 i ordered one used golf set on quikr (Ad: 284232964) as they promised to deliver to my address. Full payment was done on line. 0n 05 mar 17 they called me and they said that delivery to my address was not possible. I had to cancell the order. Iwas told that my money would be refunded in 4 - 7 days. Today is 17 mar 17, still no refund has been received. Quikr contact no 8067364545 was contacted, false assurances are given everyday. Please take necessary action against quikr....
Complaint comments  Read comments Complaint category Business & Finances

Quikr — Refund against premium ad for selling car - ad - 287313946

 aggdhruv on Mar 17, 2017
This is in regards to the premium ad which I have purchased from Quikr on 16th Feb and paid Rs. 1999/- online against which it has been assured by the Quikr executive that the same amount will be refunded if we are unable to sold your car. Now after 1 month I am not receiving any update against the premium ad or from the Quikr team and had mailed many times at different ID howeevr no revert.
Thus this seems to me a big scam which quikr is doing in India and looting clients by assuring them with services.
My ad id is - AD - 287313946.

Need urgent response....
Complaint comments  Read comments Complaint category Other

Quikr — Apple ipad air 2 gold colour 32gb

 Sumeet Aladi on Mar 17, 2017
I am the seller of above mentioned product, buyer was from delhi. As the delivery was not as per customer requirement, the product was cancelled from buyer on 7 march 2017. I have not got any single call from quicker regarding the cancellation of product. There is no update of my product. Nobody is giving the right resolution. I am really fedup with customer care of quicker. I need my product back withing 24 hrs or else i am going to give a police complaint againt quicker. I am really fed up with you people. This is the worst i have ever seen. All are irresposible in quicker....
Complaint comments  Read comments Complaint category Electronics & Appliances

Quikr — My Ad is not active till now

 🔵 RN Sharma on Mar 17, 2017
I've already made payment by force of quikr representive
someone called me told me that my ad will be active as soon as and I've iven Title, description and logo also but still my ad is not active for 160 city
IT's seep like a fake company and got my money from me
DO not trust on this company Just I came in India from dubai and I heard about this company but It's 100% Fake company

Account Email : vijay00419@gmail.com
Contact No. : 7415338925...
Complaint comments  Read comments [1]Complaint category Business & Finances

Quikr — Quikr Premium Package is a Big Fraud

 karmaice on Mar 16, 2017
On the day I listed my product on Quikr (at a supposed lower price), I got a phone call from their agent asking me to increase the price for my sofa cum bed and take premium service. They said they had got inquiries for similar products and could definitely sell the sofa at the increased price. I took the premium service but no inquiries came. After two weeks, when I called the agent, they said reduce the price to sell. Their premium service is a very big fraud that Quikr runs to fool their own customers and should be stopped immediately. I even have the email sent by their agent guaranteeing that...
Complaint comments  Read comments Complaint category Online Shopping

Quikr — I M compaint about my referbished quikr mobile motog3 16gb

 InnoXent Kevin on Mar 16, 2017
I m order a referbished Motorola moto G3 16GB .

- my mobile speaker should creates like broken speaker thats the 1st issue.
- then 2nd issue is my mobile display should start little bit removing from the mobile.
- and last is charging port issue sometimes otg cable is not connected with mobile

INVOICE DATE - 9-03-17
ORDER ID - 10226726
IMEI NO.- 355490061559138
DELIVERED DATE - 15-03-17
SUB-ORDER ID - 358530...
Complaint comments  Read comments Complaint category Mobile Handsets

Quikr — Worst Service (Ticket# 4894912073)

 Mousumi Purkayastha on Mar 16, 2017
Dear,

This is going beyond tolerance now. If you can't provide services then stop it. I have made my payment on 13th March till now neither I have received the item. When I contacted your team every time they offer me a callback but till I haven't gt any call. Your team's lack co-ordination. Delivery team doesn't know anything neither scheduling team knows. I got a call on 13th tat product will be delivered on 14th evening, I was on leave..Will u compensate my leave... Ridiculous... Worst service... You r saying that seller not responding when I contacted him he said you guys r suppose...
Complaint comments  Read comments [3]Complaint category Furniture

Quikr — Car ad not posted with contact no as committed

 Padmajeet on Mar 15, 2017
I had opted for selling my car. Your employee rahisan khan. Mail id rahisan. Khan@quikr.co.in contacted me on 4th march to post my add in the premium segment. For which she gives a commitment on guranted sale of my car or refund of payment. She collected my car pic and my contact number through mail. I paid rs.1001 through ivr payment system within 30 min. But till today neither she has uploaded the car pic in the add nor she has updated the phone no. I have not yet received a single call from any buyer. Even after highlighting my issue time and again over mail on 7th, 9th, 11th and 15th. She has...
Complaint comments  Read comments Complaint category Car Dealers

Quikr — Cheaters

 r4richa on Mar 15, 2017
I purchased an ad pack of 10 ads from Vishnu Gupta of Quikr (9821500148) for Rs 1, 230.00 and 369. He had committed me that he will post my all ads if i purchase a ad pack from him.

But as i have purchased the same now he is not picking up my any calls and not replying my calls and my ads are not posted.

Their customer care is totally horrible. They dont reply at all.

I request you to kindly intervene

Also I request every body pls do not purchase any ad pack from quikr.

Regards,

Richa Gupta
+91 9711396906......
Complaint comments  Read comments [1]Complaint category Furniture

Quikr — Complaint about wifi router (not working)

 b dinesh on Mar 15, 2017
Hi sir/madam, i order one wifi router from quikr, i recived that wifi router on 11.march.2017 (saturday), its not working properly, then i try to call that seller but he is not responding & that add also deleted by seller, i want return this wifi router, so pls take any action. (i did not sign any document when i received this product). this is that seller number s. chawla- 9810700127.
pls take any action...

thank you...
Dinesh
8130066405...
Complaint comments  Read comments Complaint category Electronics & Appliances

Quikr — Apple i phone 6S 64gb

 Jayanth Pai on Mar 15, 2017
I am a buyer of apple phone in which AD ID 286641352

Still not yet delivered. But sorry to tell you that Quikr the name is of no use as we can keep it as slower. The delivery was schedule on 12th of march 2017. but with out any information they reschedule it to their own time and does not inform regarding it to the buyer. When we give a call regarding the same then it is responded. How can we keep faith on the Quikr after the payment is also done....
Complaint comments  Read comments Complaint category Mobile Handsets

Quikr — Scam - possible attempt of online fraud in name of mrs manpreet kaur arora

 Kash-ish on Mar 14, 2017
This is to highlight the possible attempt of online fraud and confirm that i have already submitted the form in below link but did not receive any acknowledgement.
http://cybercrimecomplaints.com

Details of fraud and attachments;

I had put an advertisement on quikr to sell my sofa set to which i received an email from showing interest in buying it from me. She says she is in uk for a month and has sent a package with airway bill of lufthansa cargo with awb# 5867556155. As per her the package contains icici khalsa college branch amritsar cheque#044637 of account#...
Complaint comments  Read comments [1]Complaint category Other

Quikr — Rto service issue

 venkateshjvm on Mar 14, 2017
I have opted to do the RTO NOC service from Quikr thru vasantha.kumar@quikr.co.in, during the initial payment he is keep on called me, now am behind on my payment, no response from quikr for the last 15 days, i would request to refund my complete money. Even they are not responding to the mails. am totally disappointed on the service. Merchant Txn IdFeb5212A Citrus Txn IdCTX1702221056512723333...
Complaint comments  Read comments Complaint category Car Service Centers

Quikr — Door steps

 Sree Nivasulu Goud on Mar 15, 2017
My name sreenivasulu my ad is 287759616 picked mobile 20 days back .still i have not received amount .ur services is very very poor and worst...
Complaint comments  Read comments Complaint category Mobile Handsets

Quikr — Rto services in bangalore

 sujitas on Mar 14, 2017
Hi
I agreed to avail services of rto quickr as i was told that i will be given the solution within 15 days.
My ask was to pay the road tax in bangalore for a car which belonged to my brother and re-register that car on my name as my brother stays out of india.

As i was asked to pay inr 40, 000 for road tax and later i will have to pay inr 10, 500 for re-registration.
I paid the money on 7th february and since then i am following up with the team to get the verification done of the car. But since...
Complaint comments  Read comments [1]Complaint category Other

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