Quikr Customer Care
Quikr India Pvt. Ltd.
Customer satisfaction rating: 64%
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1239
COMPLAINTS

Quikr Customer Care

Quikr India Pvt. Ltd.

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Address
1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
105
95

Phone:
Phone:
+91 22 6729 0000
[Head Office]
54
85
29
69

Additional info
Mumbai (HQ)
1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel, Mumbai - 400 013
Tel: +91 22 6729 0000

Bangalore
Gunta No. 106, Sub No. 5, 6, 7, 8 & 9, Rachenahalli, (No. 167, Dr. S. R. K. Nagar Post), Krishnarajapuram Hobli, Bangalore - 560045
Tel: +91 80 4665 2200

Delhi
60, 1st Floor, Okhla Phase - 3, Okhla Estate (Opposite SBI), New Delhi - 110020
Tel: +91 11 4101 9065

Hyderabad
402, 4th Floor, Dega Towers, Somajiguda, Rajbhavan Road, Hyderabad - 500082
Tel: +91 40 4200 4233

Pune
Shop # 504, 5th Floor, City Tower, Dhole Patil Road, Pune - 411001
Tel: +91 20 6622 5660

Chennai
65/2 Ground Floor, Murugesa Naicker Complex, Greams Road - Thousand Lights, Chennai - 600006
Tel: +91 44 4940 1000

Ahmedabad
407, Sukan Business Center, Swastik Crossroads, CG Road, Above ICICI Bank, Ahmedabad - 380009
Tel: +91 79 3025 1750

View More Information...

Customer satisfaction rating
64%
Complaints
1239
Pending
895
Resolved
747
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon09:00 am - 09:00 pm
Tue09:00 am - 09:00 pm
Wed09:00 am - 09:00 pm
Thu09:00 am - 09:00 pm
Fri09:00 am - 09:00 pm
Sat09:00 am - 09:00 pm
SunClosed

Quikr related photos (285)

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Quikr Customer Care related pictures (285)

Quikr Complaints & Reviews

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Quikr — I'm complaining about my ad posted on quikr

 Rahul Bagla on Jan 15, 2017
I posted an ad on quikr ad id 285351533. There was one buyer who is interested in my ad and paid the amount for the product to quikr. He was purchasing the product through Quikr Doorstep. I scheduled the pickup on 14 Jan and due to some reasons I was unable to answer the call from quikr but after sometime I called back to quikr and they said the pickup will be done today itself i.e. 14 Jan. But there was no one to pickup and now they are saying that the request have been cancelled due to non pickup of the product. Just tell me that without buyer's consent and mine too how can you cancel the request....
Complaint comments  Read comments Complaint category Mobile Handsets

Quikr — Premium add posted for my car for rs 1999/- Wrong Commitment

 taruna09 on Jan 15, 2017
As i have posted the add in the catagory of used car your manager has called me up to take the package of premium pakage in which my add has to be listed in front page and 500 hundred responses had to be given to me but as astonished i never received a single call nor my add is on the front page but it was posted regulary on 13th page so what does this wrong commitment means

SO PLS LOOK INTO THE MATTER AND SOLVE OR REFUND MY MONEY BACK.

Regards :

Taruna handa......
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Quikr — Regarding my refund

 Rajesh Gurav on Jan 14, 2017
Dear
I have place one refundable premium Ad on dt. 26/12/16 Id no. 283996177. For getting quick response your executive Mr. Vaibhav Tripathi force me to do so. But he never told me that after every clicking to premium Ad, my balance will be deducted. He just told me that your premium Ad will be highlighted for next 30 days & after that you will get your full refund if your car is not sold.
Hence I request you to please refund my money back because the Ad is not in premium Ad & it still not sold .
Regards
Rajesh Gurav...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Quikr — Frustated with the service

 vaibhavks15 on Jan 13, 2017
I posted the adv for double bed and got a buyer. I was happy about the deal made. The buyer even paid the amount to quikr account.But then the hell period started when quikr delievery team got involved. They made excuses everyday not to pick up the item. I took leave from office and sat at home for 3 days waiting for delivery guys to pick up the dismantled bed. More over i slept on floor as i had dismantled the bed and my new bed didnt come yet. Sad part is when i called the customer care they blamed me that I was not available and had not dismantled the bed. I am really frustated now and will cancel...
Complaint comments  Read comments Complaint category Furniture

Quikr — Refund my cash..enough of cheating

 bibin123 on Jan 13, 2017
Bought a product through paytm from quikr.. on 14th december ...i havent received my item. I paid5000 for the product through paytm. Where is my product.. Quikr... Paytm.. I want my money back.. I transferred the amount to 7564051989.. I want my money back.. Quikr have a lot of fake or fraud sites like this.. Why are they allowing these fraud ads in their site.. Its causing lot of people to enter in trouble.. Paytm should increase their buyer protection.. Or otherwise the buyer will loose their money and he will not get his product.

This is the link address from which i shopped: http://bangalore.quikr.com/Escrow/Apple-iPhone-7-Plus-True-Clone-USA-Version-ios...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Quikr — Blanks calls

 ellesoumya on Jan 12, 2017
Dear sir/madam
recently in December I have ordered something from quicker doorstep delivery person giving me black call every day continuously till date.
it is very disturbing although he is blocked but his miss call also is distracting. I had also informed the door step executive but they have not taken any action. I have already filed a police complaint. take necessary action as it is harmful to you company reputation as your have hired such kind of person
his number-8422894911(asif- name shown in true caller)
occupation- a delivery person at quicker doorstep....
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

Quikr — Quikr is not paying money after selling product AD ID 284169281

 venkateshwar rao polavarapu on Jan 12, 2017
Date of incident : 26th December 2016
Quikr doorstep number : 080-67364545
My contact number : 9164371808

i sold wooden cot in quikr when i got transferred to Hyderabad from bang lore its been 16 days but they did not pay the amount . every time i call customer care they says your payment has been initiated but i never received money . when i call them for update they says its been initiated and you will get asap but i never received they did not provide any proper update looks like they are cheating with me and they dont want pay amount to my account . i need your help...
Complaint comments  Read comments Complaint category Furniture

Quikr — Not getting paid for Item I sold

 Tapas Dwivedi on Jan 12, 2017
Ad Id : 284247565
Issues :
- Item got picked up, but my Doorstep page says "Pickup pending".
- Called quikr 4 times. Everytime promised that I will get payment in 48 hours, but no payment yet.
- Got tracking id 441210138691 for delhivery.com, but tracking ID is wrong.
- Date of delivery was 5th Jan, but today is 12th Jan.
- No complaint ID given everytime I call quikr. So i don't know whether quikr is doing anything about it....
Complaint comments  Read comments Complaint category Digital Cameras

Quikr — Rto service

 Dev G Mallick on Jan 11, 2017
I have paid rs 4500 on 14 Dec for my car's ownership transfer . during payment they promised me to collect all the documents by coming to my home with in 24 hours . but after 7 working days even they did not picked their phone. .
I call to their customer care and asked for refund. They promised me to refund with in 7 days. .
But after long 28 days I haven't seen any progress ..
Quickr is a scam...
Complaint comments  Read comments Complaint category Products & Services

Quikr — Money partially refunded for cancellation

 bliss82 on Jan 11, 2017
Yesterday, i've purchased a product through online by a seller. Due to some concerns with the product not met my requirements, i've requested for cancellation. During the cancellation, as specified by quikr team there wouldn't be any cancellation charges as the product not been picked up. They told the amount will be refunded.

Now, the new story starts they started charging on my payment & didn't refund my full payment.

They charged me a cancellation fee of 200/- without any proper reason.

They're saying new rule that when buyer makes full payment a cancellation...
Complaint comments  Read comments Complaint category Unauthorized charges

Quikr — Product Undelivered....but they do not refund money

 adutta.dutta5@gmail.com on Jan 11, 2017
My ad id is 284231419..
Ticket No:4831540602...
I have cancelled order due to quikr delivery problem...
I paid rs : 3000 on 27th, dec, 2016...
But quikr did not refund my money till now...
I have complained so many times...
but i did not get solution...
They only say sorry for inconvenience...
Very bad service...
Just refund my money...
I think they do not know value of money...
This kind of fraud service does not expect from Quikr...
I do not recommend any one to use quikr service......
Complaint comments  Read comments [1]Complaint category Online Shopping

Quikr — Pay the money of iphone 6 plus but quicker has cancel the order but payment is not refunded

 Madhav Patidar on Jan 10, 2017
Actually i buy the mobile in quicker and the quicker has cancel the order because of buyers has allrady buy the mobile and order are cancel but my money is not refunded so please shortout the problem
the order is cancel then they payment is return fast in other apps like flipcart and paytm but i will complane many time but do not have any solution to this case so please do it fast and give me my money back...
Complaint comments  Read comments Complaint category Mobile Service Providers

Quikr — Non-Delivery of the Product (Refrigerator)

 prankchat on Jan 10, 2017
Hi, the Ad number of my product is 283977885. The refrigerator was scheduled to get delivered on 1st but its been 10 days and i have not received the item. the customer care is acting very casually and showing attitude on phone. Also, they have not updated the next delivery date. please note that they have already shifted the delivery date 4 times. Also, i have made an advance payment of Rs 2800. Kindly let me know how to take this forward...
Complaint comments  Read comments Complaint category Refrigerators

Quikr — Samsung j2 2016

 veeranki narendra on Jan 10, 2017
HELLO SIR,

I HAVE SEND TO UR BOOKING TWO MOBILES YESTERDAY

UR REACHED THE MY EXECUTIVE 25.12.2016

THANK U

HELLO MR.NARENDRAKUMAR THANK U FOR BOOKING

UR BOOKING NO 2016122051

BILL NO S1722 DATE OF DELIVERY 23.12.2016

SAMSUNG GALAXY J2

MOBILES FEATURES BELOW MENTIONED

Display

5.00-inch
Processor

1.5GHz
Front Camera

5-megapixel
Resolution

720x1280 pixels
RAM

1.5GB
Complaint comments  Read comments Complaint category Mobile Handsets

Quikr — They didnot give me refund

 manjunath11 on Jan 10, 2017
AD id:283794360,
i am the buyer, i made payment of rs19029 on 17/12/2016 and purchased sony xperia xa ultra dual.
but i didnot accept the device because it had dents and scrathes on the mobile and so i gave the device back to the quikr delvery guy there only,
its been 24 days still i havent recieved my refund,
i have contacted quikr through phone and i have emailed them many many times but i am getting the same reply that they return is in progress.

i request you people to file a complaint agaist quikr, if you cannot let me know, i will personaly go...
Complaint comments  Read comments Complaint category Mobile Handsets

Quikr — Refused warrany by LG care because mobile is not indian

 keshavcgc on Jan 10, 2017
I mail onsite first time when i faced problem into my mobile LG nexus 5.
from: Keshav Bansal
to: Onsite Help
date: Thu, Nov 3, 2016 at 11:46 PM
i faced problem into this phone its switched off or start blinking how day only google logo or also i'm not here voice of person who call me.
LG customer care mention that phone have pcb problem or they can't resolve because mobile is not Indian.
onsite return my product then Quikr arrange reverse pickup after seen job sheet or after so many long conversion they mail me that we will refund your money of your mobile.
Complaint comments  Read comments Complaint category Mobile Handsets

Quikr — Fraud with me

 braham*prakash on Jan 9, 2017
Please check my Premium AD ID no. 283100839
On Mon, Dec 12, 2016 at 9:49 AM, brham yadav wrote:
My AD ID is 283100839 I post AD of my mahendra centuro bike after that a call came from premium department of quikr after that I paid an amount of 749 rs but not any response came from your side not even any executive came from your side to check my bike and not any purchase query came.
After that i massage to give my money to my wallet. After that a mail came to me in that this detail shown.
Pay per click details. price per click 0.87 Rupees, total no. no. clicks expected...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Quikr — Wrong information provided to make me sign up for premium ad

 Jeeva Nesan on Jan 7, 2017
It's been a month now wherein no action taken so far. Received a call from quikr agent immediately once I posted an add for sale to make me sign up for Quikr premium. He lied to me stating that the ad will remain active for 30 days and then the amount will be refunded after completion of 30 days in case the product is not sold. I verified thrice over the phone before signing up. Even the Quikr email complaint team did not follow up regarding this which is quite disappointing. Didn't expect these false service from one of the leading brands...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Quikr — Ad regarding rent out a apartment

 usb791 on Jan 4, 2017
I have post my ad on 01 jan 17 with AD ID: 284655999. I also paid RS 367 for premium ad. Still my ad is not reflecting..By repeated complaint in Bangalore office to Mr Srinivasan. He told he is escalating my complaint...But no progress ... Very poor service .. Please refund my amount..Also I m telling at least 100 people not to post on quicker. Very very very very very very very poor service also cheater....
Complaint comments  Read comments Complaint category House, Apartment Rental

Quikr — Refund not initiated

 Nitin raj on Jan 4, 2017
Hi
My name is nitin sharma and my quikr a/c registered mobile no is -9899448842, and my email id is kumar.nitinsharma88@gmail.com . I have placed 2 orders in quikr refurbished mobile order id are -330966, and 331571. i have cancelled both order. first order- 330966 i have cancelled on 31st December but my refund still not initiated, i am speaking with quikr customer care for last 4 days and every time they said today will initiate and confirmation mail will received today by our financial team but still not received any refund initiate confirmation mail i asked your cc department they said...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

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