Quikr Customer Care
Quikr India Pvt. Ltd.
Customer satisfaction rating: 72%
Submit a Complaint
1625
COMPLAINTS

Quikr Customer Care

Quikr India Pvt. Ltd.

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Address
1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
163
down
134

Phone:
Phone:
up
88
down
98
+91 22 6729 0000
[Head Office]
up
75
down
103
up
40
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82

Additional info
Mumbai (HQ)
1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel, Mumbai - 400 013
Tel: +91 22 6729 0000

Bangalore
Gunta No. 106, Sub No. 5, 6, 7, 8 & 9, Rachenahalli, (No. 167, Dr. S. R. K. Nagar Post), Krishnarajapuram Hobli, Bangalore - 560045
Tel: +91 80 4665 2200

Delhi
60, 1st Floor, Okhla Phase - 3, Okhla Estate (Opposite SBI), New Delhi - 110020
Tel: +91 11 4101 9065

Hyderabad
402, 4th Floor, Dega Towers, Somajiguda, Rajbhavan Road, Hyderabad - 500082
Tel: +91 40 4200 4233

Pune
Shop # 504, 5th Floor, City Tower, Dhole Patil Road, Pune - 411001
Tel: +91 20 6622 5660

Chennai
65/2 Ground Floor, Murugesa Naicker Complex, Greams Road - Thousand Lights, Chennai - 600006
Tel: +91 44 4940 1000

Ahmedabad
407, Sukan Business Center, Swastik Crossroads, CG Road, Above ICICI Bank, Ahmedabad - 380009
Tel: +91 79 3025 1750

View More Information...

Customer satisfaction rating
72%
Complaints
1625
Pending
1244
Resolved
1134
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon09:00 am - 09:00 pm
Tue09:00 am - 09:00 pm
Wed09:00 am - 09:00 pm
Thu09:00 am - 09:00 pm
Fri09:00 am - 09:00 pm
Sat09:00 am - 09:00 pm
SunClosed

Quikr Complaints & Reviews

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Quikr — Non payment of money on sale of second hand product

 Harshaggar on Jun 25, 2017
I had posted on advt on online portal quikr for selling my old treadmill. At the time of posting my advt or even at the time of accepting the offer which i received for my advt i was not told that quikr will not pay the money for several days even after the product has been taken away from me and already delivered to the buyer more than a week ago.
This website takes money in advance from the buyer, charges a convenience fee of rs 700-800 each from the buyer and seller and even after picking up the product from seller and delivering it to buyer, does not pay up the seller.
I have...
Complaint comments  Read comments Complaint category Online Shopping

Quikr — Quikr convenience charges-hidden chanrges

 shubham2309 on Jun 24, 2017
I sold my bed for 1000 rs. Quikr is crediting only 751 to my account. It charged 249 as convenience fee. Now i checked with the buyer and he told me that quikr charged him 400 for home delivery.
As advertised by quikr doorstep delivery is free within city.
Also the convenience charge is shown to me only after i accepted the offer. This is complete cheating. If they are charging convenience charges i should be notified before accepting. Then it is my will if i want to go for doorstep delivery or not. For a bed of 1000 bucks they are charging total 600 from both the buyer and seller....
Complaint comments  Read comments Complaint category Furniture

Quikr — Cat notes

 vivek@799 on Jun 24, 2017
Few weeks ago, i came across this ad for cat notes for time, we had out conversation to which it was agreed that i should pay half the amount before receiving & half after receiving books, as agreed, i paid half the amount of rs.1250, to which he said, he will courier the books, but its been 1 week since, neither did i get the books, nor is he picking up my call, this is really frustrating, i want my money back, or else i will have to lodge a police complaint, the number to which i sent the money is 9507714788, please take immediate action & get my money refunded...
Complaint comments  Read comments Complaint category Education

Quikr — Payment made through quicker. Product is not getting delivered nor payment

 Basanta123 on Jun 24, 2017
I have purchased the product. Ad id: 293966122. It was mentioned that free delivery. As par as quickr customer care it has to be shipped by seller. But seller is expecting that quickr has to take care of delivery.

I have already paid and there is no chance of getting the product as seller is not going to delivery.. Please understand the case and cancel the order. So that i will get my money back.

I trust the quickr and make the payment. Now if seller will not deliver my product than why should i request the seller to cancel the order.

As par as you...
Complaint comments  Read comments Complaint category Online Shopping

Quikr — Supriya Services Regd house no 95 jasana village near hanuman temple faridabad

 Aroob Abdul Aziz on Jun 24, 2017
To Quikr Team/ Mr Pranay Chulet (CEO)

This is very serious issue which needs to get your urgent attention .Myself is Aroob Aziz khan from Jaipur, Rajasthan I was searching for a maid agency so one of my friend suggested Quikr link and she shared the Quikr link with me, I went on that link 4 days back n shortlisted the maid services company in the name of "Supriya Services " which is in faridabad .The name of the concern person is Mr Sudip .This Mr Sudip has taken a premium membership of Quikr and as I saw he has a registered his company in Quikr so I was sure he and his company is...
Complaint comments  Read comments [3]Complaint category Products & Services

Quikr — Pickup of my product not done

 shreej2017 on Jun 23, 2017
I had placed an ad on quickr for the sale of my cupboard (Ad id:293415848) and it has already been sold. The pickup of my product was scheduled on the 18th of this month between 2-4pm and no one turned up. I received a call saying that there is apparently some religious rally on the road due to which they cannot come. So i rescheduled it to 19th morning between 10am-12pm. It was again a no show. Now i was leaving town for a couple of days so i again rescheduled it to 23rd morning between 10am-12pm and again no one turned up for the pickup of my product. Every time i called the customer care number...
Complaint comments  Read comments Complaint category Furniture

Quikr — Fraud by quikr certified service provider

 Herin Adani on Jun 23, 2017
I transferred 3000 inr to home maid solutions certified on quikr as a security amount before 2 months. After receiving the amount the person is not receiving my call. Her name was kajal, i doubt if she is the original person or not. Her number was.9960636765/675. How can quikr certify this fraud? I'm going to lodge fir against quikr and this person....
Complaint comments  Read comments Complaint category Work at Home, Part Time Jobs

Quikr — Accepting money even without confirming sellers acceptance

 Pradip Asarkar on Jun 23, 2017
Dear sir,

Its my second complaint against quikr as per the details copied bellow..
They just respond sorry for inconvenience and pay back the amount paid to them against the product purchased, after a week or so.
Why buyer should be penalized?
Regards

Pradip asarkar
9960894448

Re: doorstep deivery
From: pradip asarkar on thu, 22 jun 2017 14:36:36 add to address book
To: 1 recipient | see details
Dear sir,
Pl refer
Ad id : 293554103

View payment details
₹ 8, 699i
Complaint comments  Read comments Complaint category Furniture

Quikr India Pvt Ltd — Product damaged and totally broken during transit, so i want complete refund

 CoolAby on Jun 23, 2017
Ad id - 293561225
I have buyed this through quikr doorstep but when i received it and opened the package the product was totally broken and damaged during transit.
I have recorded a video of it while opening the package first time.
In the video you can clearly see the that the product is totally broken and damaged and small change plastic pieces.
I emailed quikr doorstep and other departments many times still they didn't resolved my issue and after sometime they stopped replying.
I told them it's quikr courier service fault they damaged my product during transit.
Complaint comments  Read comments Complaint category Online Shopping

Quikr — Mobile not replace and not refund my money

 dharam421 on Jun 22, 2017
I buy a mobile from quikr. But mobile is not working. The i complant a quikr. But quikr not replace my mobile. Every day give a new clue. From lat day. Below are details

Our customer care team has created a ticket, #967013 on your behalf, with the following details and summary. But after 10 days no body follow this comp lent.

Topic: quikr x certified
Subject: order issue-10242521

Order issue-10242521

Order issue-10242521

If need be, a representative will follow-up with you as soon as possible....
Complaint comments  Read comments Complaint category Other

Quikr — Quiker payment

 Devereux Cam on Jun 21, 2017
No doubt quikr service is the most worst service.. I cancelled the order in 13-06-17 and till now i don't get my payment back. That was my first time with quikr and its tha last. I never show this type of begger who leggally eat the money of customers. But i hope quikr will never develop one day it will come to the road.. God will show very soon. Don't play with the emotion of anyone god will # you......
Complaint comments  Read comments Complaint category Electronics & Appliances

Quikr — Doorstep service - credit card refund not done

 Maggie Varghese on Jun 21, 2017
Greetings,
My credit card was charged on 31/5/2017 and since they were not able to fulfil the commitment i requested them to refund back the charge on 2/6/2017. Today is the 21/6/2017 and still my money is not refunded back on my card. When i inform them, they are asking me bank statement.
Why will i share my personal bank statement with anybody?
These people need to be sued and nobody should avail their doorstep service at least with credit card as they humiliate and harass you to get back your own money....
Complaint comments  Read comments Complaint category Movement & Delivery

Quikr — Premium ad service

 Srinandan on Jun 20, 2017
Hi,

I posted two ads on quickr with the registered number of 9739894906. It was
Important for me to sell both the bikes quickly.

A quickr employee called me multiple times offering premium service with
Guaranteed 750 views per each bike. After careful consideration, i paid for
The service. This employee called me yet again to inform about another
Service where he would look after my ads, modify them and ensure that i
Would get maximum benefit in reaching potential buyers, getting atleast 5
Calls in a week. I paid for it yet...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Quikr — Loans - unsecured

 Padmaja Pullabhatla on Jun 20, 2017
Whoever I got calll from or made call to from Quikr for personal unsecured loan were defaulters. One guy called me from no. 72105 97201 and +911165002006 and said his name is Amit Sharma. Took my document details and took processing fee and later security fee and then he's no more around. I can see his mobile active on watsapp and he checking his watsapp daily. please take immediate action before he does this to someone else.

Attached screenshot where he claimed he initiated the transfer and then later said need security for this to happen....
Complaint comments  Read comments Complaint category Loans

Quikr — Quikr refund for amount paid for converting ac into premium - a fraud by ajay srivastava and his manager manpreet

 Dheeraj Madhuranjan on Jun 19, 2017
On 24 may 2017 @ approximately 4:15 pm, mr. Ajay srivastav (9990993041) from quikr called me and managed to convince me to convert my ads into premium ads and i paid rs 2000/- online.
Mr. Ajay even insisted to be on call until i made the payment. Over the call, i was informed by him, that i will be receiving a verification call from quikr team and my ad will be converted into premium ad within 24 hours.
After than he stopped not picking the call. Once he received and said : “wrong number”
I felt cheated.

I got the verification call on 26th may 2017.
Complaint comments  Read comments [1]Complaint category Online Shopping

Quikr — Money refund to bank account

 Akanksnag on Jun 19, 2017
I placed an order on 15th june from mobiwik wallet. However, after waiting for 4 days, the seller cancelled the order. So now, my money will be refunded in the mobiwik wallet. But in mobiwik, if i transfer to bank it will charge rs 200 extra and moreover the limit to transfer is 5000. So this money will not be of any use or me. Before buying th eproduct the relationship manager and seller were in very hurry for the payment and assured that the product will be delivered within time again and again. But now, the seller is not reachable and quikr team is not responding well.
So can you please...
Complaint comments  Read comments Complaint category Furniture

Quikr.com — Not providing job after taken money

 Joni g on Jun 19, 2017
I am nitesh kumar i complained the job regarding my resume shortlisted by icici bank all process is completed and offer letter has been provided to me my training date is 22jun 2017 in bhopal but training centre address is not provided by them and my calls are not receiving by them they switch off their no mr subham mo no 7318376329 ms swati mo no 8376915832 ms soni mo no 9540527295 whatsapp no 9205658485 please take action against them
My mobile number is 8650967235
Email i'd niteshkg25@gmail.com...
Complaint comments  Read comments Complaint category Banks

Quikr — Money is not received for the product which is cancelled by the seller

 Priyam Awasthi on Jun 19, 2017
Hi,

I have paid money for the products which was cancelled by the seller and is not received yet in my account and if i am calling customer care they are not able to resolve my query.
Below are the details:

We have received your payment of ₹ 1000.

The payment id for this payment is 5000764476. You will need to pay the rest of the amount when you receive the product.
Ad id: 292002804...
Complaint comments  Read comments [2]Complaint category Furniture

Quikr — Fraud online

 SamuelGanga on Jun 17, 2017
All the items shown here:
File:///users/mac_mini/desktop/scam/derrickmshangpliang. Html
Are stolen phones or laptop that mr. Ahmed mahbub (Aka mehboob ahmed aka derrick m, derrickmshangpliang, mehbubahmed078666 etc...) is trying to sell you, except that you are not able to proceed to pay via secure quikr doorstep process because he is asking money transfer directly to one of his account (Bank paytm).
Beware, because the guy above is very smart and promise you everything but you will never see your stuff delivered once he has sucked your money.
Reported several times to...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Quikr — Sofa

 Sathanaram on Jun 17, 2017
I was already write my complaint on 25 may but still not refund my cash. I ordered a sofa on 18/5/17. However quickrdooesrep was cancelled my order because i am i coimbatore seller in bangalore. Some illness. So they said cancelled ur order&cash will be refund 4-7days. But still am not received my cash. My ad i'd :290633241
And 20/5/16 also ordered another sofa in bangalore because i hope quicker but again they cancelled my order. But they mention we delivery this product to this pin code. So i ordered again tat ad i'd :290819026. Last month i complained about this u reply this comment that...
Complaint comments  Read comments [1]Complaint category Home & Garden

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