Quikr Customer Care
Quikr India Pvt. Ltd.
Customer satisfaction rating: 78%
Submit a Complaint
2192
COMPLAINTS

Quikr Customer Care

Quikr India Pvt. Ltd.

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Address
1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
256
down
167

Phone:
Phone:
up
139
down
144
+91 22 6729 0000  [Head Office]
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104
down
127
up
52
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100

Additional info
Mumbai (HQ)
1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel, Mumbai - 400 013
Tel: +91 22 6729 0000

Bangalore
Gunta No. 106, Sub No. 5, 6, 7, 8 & 9, Rachenahalli, (No. 167, Dr. S. R. K. Nagar Post), Krishnarajapuram Hobli, Bangalore - 560045
Tel: +91 80 4665 2200

Delhi
60, 1st Floor, Okhla Phase - 3, Okhla Estate (Opposite SBI), New Delhi - 110020
Tel: +91 11 4101 9065

Hyderabad
402, 4th Floor, Dega Towers, Somajiguda, Rajbhavan Road, Hyderabad - 500082
Tel: +91 40 4200 4233

Pune
Shop # 504, 5th Floor, City Tower, Dhole Patil Road, Pune - 411001
Tel: +91 20 6622 5660

Chennai
65/2 Ground Floor, Murugesa Naicker Complex, Greams Road - Thousand Lights, Chennai - 600006
Tel: +91 44 4940 1000

Ahmedabad
407, Sukan Business Center, Swastik Crossroads, CG Road, Above ICICI Bank, Ahmedabad - 380009
Tel: +91 79 3025 1750

View More Information...

Customer satisfaction rating
78%
Complaints
2192
Pending
95
Resolved
1678
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon09:00 am - 09:00 pm
Tue09:00 am - 09:00 pm
Wed09:00 am - 09:00 pm
Thu09:00 am - 09:00 pm
Fri09:00 am - 09:00 pm
Sat09:00 am - 09:00 pm
SunClosed

Quikr related photos (538)

Quikr Complaints & Reviews

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Quikr — refund request

 Sridhar1964 on Jan 23, 2018
A request for support has been created and assigned ticket #594945. We will be getting back to you within 24 hours and provide suitable solution.

Issue Raised by: sridhar venkatesan
Email id: aysnivsri1964@gmail.com
Subject: Need a full refund as promised by vivek.chikhalikar@quikr.co.in representative.

I reached your Support through phone. They said they will call back in sometime, still no one responded....
Complaint comments  Read comments Complaint category Unauthorized charges

Quikr — doorstep payment not received [Resolved]

 MaveNik Chords on Jan 23, 2018
My Ad id[protected] was sold on Quickr bazaar and was picked up on 13 Jan 2018 by Quickr executive.
Quickr gave me date 20th Jan 2018 on this date ill receive money on Quickr wallet. Today is 23rs havent receive single penny.
Quickr policy makes no sense to me.. once the product is handed over to quickr, Quickr should release the payment right away. Why to wait for buyer to receive product and then pay to seller...
Complaint comments  Read comments Complaint category Mobile Handsets

Quikr — delivery and customer service [Resolved]

 CoolAby on Jan 23, 2018
Ad ID[protected]
Deliver this product to me my 7days got wasted.
Without asking me your team initiated the return what kind of service is this .
Your team didn't Even called me before initiating the return.
I have talked with the seller that I don't want airtel setup box. I only want the tv.
So deliver this product to me.
Your team person saurav Called me first on 23jan 2018 4 days after pickup and said we did not picked up the airtel box from Seller and I told I don't want to cancel it but will talk with seller & he said if you want to cancel or return...
Complaint comments  Read comments [1]Complaint category TVs

Quikr — promised service not provided even after 8 months and now demanding more money than agreed

 Mohammed Mazharuddin on Jan 22, 2018
I have paid rs. 1, 05, 133 to quikr rto service on 24th may 2017, to get my car reregister and ownership transfer in hyderabad.
There sales executive sent email after all the calculations and based on his promise to complete the work within 2 weeks, i paid the road tax amount to quikr.
Now they delayed the process since 8 months and now demanding more money.
Below are the details:
1. Vasantha quikr executive sent the breakup on wednesday 24th may 2017 at 5:21 pm (Based on this agreed final price i have paid the tax amount).
Road tax = 1, 05, 133 and grand total...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Quikr — one month over still I not got the replacement of my product

 rana311 on Jan 22, 2018
Order id: 10321382
Model no. : lg g3 (White, 16 gb)
Order placed : december 16 2017
Delivered date: december 22 2017
Return date: january 3 2018

I got the defective phone for that reason i call the customer care for return request, they told me that they will take the product within 3 to 4 days. But their service is very poor and they take after 12 days. Many days left but i not got replacement or refund of my product....
Complaint comments  Read comments Complaint category Mobile Handsets

Quikr — fraud galvanize solution pvt ltd [Resolved]

 iampranalik on Jan 21, 2018
Quikr Company,

Please block profile of

Galvanize Solution Pvt Ltd/ UB SOLUTION
F-58A ENTERNITY MALL PREMISES CHS LTD THANE Thane MH 400604 IN

They take money from candidates and does not provide any job.

Fake People, Fake Company.

Quikr Save your Reputation n just block them on your site...
Complaint comments  Read comments Complaint category Employers

Quikr — quikr money is not credited in my bank account

 Parveenkhatkar on Jan 21, 2018
Add id :[protected]
(4 payment of rs.2222
1. Transaction id : [protected] rs.2222
2. Transaction id : [protected] rs.2222
3.-transaction id : [protected] rs.2222
4. Transaction id : [protected]. Rs.2222
)
Ad id:[protected]
Transaction id : [protected] rs 6666
Total - two ad id rs. 15554

Item delivered to the buyer but i didn't get money

I am sending mails (Doorstep@quikr.com) thay did't respond

Please help me...
Complaint comments  Read comments Complaint category Banks

Quikr — refund money post sales

 Shyam Rao Avula on Jan 21, 2018
Wanted to sell a product sony music system speakers online through ad id no[protected], in jan'18. I get a message from quikr on 2001/2018 that we have received a payment rs.4500 on your ad you will be receiving rs. 4076 after deducting the convenience fee of rs 424. Ans was asked to enter bank details & asked to select the slot for pick up slot. And lastly said payment will be transferred to you after delivery. The pick up and delivery happened today i. E., 21/01/2018 at 3 pm i got a message on the mobile that we have credited rs. 4076 to your quikr cash balance. Transaction id20000046... When asked...
Complaint comments  Read comments Complaint category Electronics & Appliances

Quikr — fraud sellers in the website. make kyc mandatory for sellers.

 Priyadarshi3306 on Jan 21, 2018
Fake seller pretending to sell brand new gpus and mobile phones in india. Using a us whatsapp number which is obviously fake. Asking for 50% payment to his personal account number for delivery to start. And after few hours asking for another 50% as they have to pay custom duties. Please have a look at the attached conversation screenshot and the below post.

https://twitter.com/Priyadarshi3306/status/[protected]...
Complaint comments  Read comments Complaint category Business & Finances

Quikr — unethical behavior & false promise

 inthiyaj khan on Jan 20, 2018
I have placed the car add in quikr. Immediately i had received a call from customer care (Farhan from mumbai). He offered me that if i pay 2000/- they can help me to get my car sold in a month, he influences and forced me to make the payment on that same call and utilize the offer by doing false promise that car selling will be a must. He didn't even give me time go through the terms and conditions. If my car not getting sold in a month they can return the money in form of paytm cash. After 1 month my car didn't get sold when i requested for cashback now he is telling it to a number of clicks based....
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Quikr — money refunded

 SHILPI SARRAF on Jan 19, 2018
Hello sir,
I shilpi sarraf send you Refundable Amount one is 2500/- rs. and second is 4600/- rs its Total 7100/- rs.here i attach the paytm reciept.
But now I can't pay 10, 000 more amount so if this possible when i joined i gave you money or if not so please cancel all the procedure and refund my money today or tomorrow through paytm. My paytm number is [protected]. sorry but i cant given much more time because i have already given enough time. So today or in tomorrow please refund my money or I contact any senior concern person or take another legal action against these things....
Complaint comments  Read comments Complaint category Job & Career

Quikr — quikr rto service rc transfer

 shashank_k96 on Jan 19, 2018
I urgently needed to get my RC transferred, when searched on quikr i got a message from them asking me to contact any of the two RTO consultants.
I called one of the numbers[protected], the person's name was Rahul Verma, he asked me to send all the relating documents to him via whatsapp and requested to pay half the money before and after Transferring of RC (Total Rs 1500). I accepted and paid half the amount, the next day Rahul called me again telling me to pay the rest of the money since he needs to pay the vehicle inspector and he will get my work done faster. I trusted Quikr and therefore...
Complaint comments  Read comments Complaint category Other

Quikr — report fake job/internship offer.

 Ak_sh on Jan 19, 2018
I just received a mail from a mail hcl. Itpvtltdjobs@gmail.com and he got my profile through quikr. He asked me to send my resume. Once i sent he gave me his number for contact or to schedule the interview. When i called him he told that thre only one requirement and i will take throgh my recomendation you just need to pay application fees of 1000 ₹. He told his name is sathish kumar and he is the senior hr of hcl. I got doubt regarding this and i directly mailed to hcl company, they told its a fraud offer because they never charge any amount for anything. As all freshers are having their own...
Complaint comments  Read comments Complaint category Job & Career

Quikr — misguided with product and refused to refund

 Subhjee on Jan 18, 2018
I would like to bring in your notice the issue I have faced . I have posted an ad : ID[protected] at quikr which was on free listing initially and got some good response but unfortunately deal was not finalized . On 2nd of dec I paid Rs 333 and converted my ad into Premium ( transaction details mentioned below) to improve visibility at Chennai Market .
Product: PremiumAd, orderId:
8ba5d8e8-db1a-4d94-ac25-c7db79a6671a-7086469,
transactionId:7086469

I realized that response was almost nil hence contacted the customer care, I got multiple calls from Premium...
Complaint comments  Read comments Complaint category Online Shopping

Quikr — quikr graphic cards and electronics scam

 Johnny Baker on Jan 17, 2018
There seems to be a big fraud going around for high end graphics cards and computers and such devices for example nvidia gt[protected] ti

They ask for 30, 000 price but then ask whats app deal and to deposit early,

It is scary some even put buy now listing for cross city, i dont know how quikr buyer protection helps

If i purchase a 30, 000 unit and it is fake quikr wont provide refunds as confirmed from quikr employee on fone.

There are more than 10 listings for these kindof frauds.

Just search any electronic appliance...
Complaint comments  Read comments Complaint category Electronics & Appliances

Quikr — bought a product and was told by the seller that it was already sold.

 AnonymousUser93 on Jan 16, 2018
I ordered a refrigerator on quickr, and called the seller after the payment went through. He told me that the item was sold over a month ago. I tried to get in touch with quickr through the customer service number, only to find that it doesn't work.

The ad id number is[protected], and transaction id[protected].

Please rectify this problem and refund the amount to my quickr account, rather than the bank account, so that i can make an alternative purchase asap....
Complaint comments  Read comments Complaint category Refrigerators

Quikr — online fraud by company negligence

 Shiv Goudar on Jan 16, 2018
Book the mobile phone from quikr. Seller directly contacted me through phone and asked me to pay the amount. I have paid product cost. But he cheated me by not sending product.
He is also asking me to send more money. I requested him to refund my money, but he is not ready for that.

This is all because of quikr negligence by giving opportunity for fraud. I have lost 28, 000 rupees, my hard savings....
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Quikr — complaining about fund that I have transferred

 Ritu31031993 on Jan 13, 2018
I have got a call from quicker.com saying that my resume has been shortlisted for bsnkin jobs. She demanded me 2500 rs to proceed further and the amount will be refunded after training. I have transfered 2500 rs/- and give a test and got selected as cashier in hdfc bank,. I received a cobfirmation letter also. Ejao and the company is demanding 4500 rs for document verufication. I refused to gove now they are not reponding me.
Email id-
Globalservices862@gmail.com
Executive - shalu pandey
Contact no - [protected]
My email id - kritu311993@gmail.com...
Complaint comments  Read comments Complaint category Banks

Quikr — items missing from the delivered package.

 Nini Sen on Jan 13, 2018
Sir recently i purchased an mi tab from quiker.in the advertisement it was mentioned that the tab will come with the back cover but neither the back cover nor the charging cable was present in the package when i opened it. I request you to kindly make arrangements for the refund of the missing items or make sure the delivery of the total items as mentioned in the advertisement on the website....
Complaint comments  Read comments Complaint category Electronics & Appliances

Quikr — purchase of moto g4 plus from quikr bazaar on 07/01/18

 bijukply on Jan 12, 2018
An amount of rs 8000 was deducted from my account on 7/1/18 for a purchase of refurbished moto g4 plus from quikr bazaar. Order id is 10332290. Only a message received showing that " your order has been successfully placed with above id. No other information or massage or e-mail received so far. How could i get the product that i ordered. Please suggest a way...
Complaint comments  Read comments Complaint category Mobile Handsets

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