Quikr Customer Care
Quikr India Pvt. Ltd.
Customer satisfaction rating: 74%
Submit a Complaint
1934
COMPLAINTS

Quikr Customer Care

Quikr India Pvt. Ltd.

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Address
1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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158

Phone:
Phone:
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+91 22 6729 0000
[Head Office]
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117
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93

Additional info
Mumbai (HQ)
1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel, Mumbai - 400 013
Tel: +91 22 6729 0000

Bangalore
Gunta No. 106, Sub No. 5, 6, 7, 8 & 9, Rachenahalli, (No. 167, Dr. S. R. K. Nagar Post), Krishnarajapuram Hobli, Bangalore - 560045
Tel: +91 80 4665 2200

Delhi
60, 1st Floor, Okhla Phase - 3, Okhla Estate (Opposite SBI), New Delhi - 110020
Tel: +91 11 4101 9065

Hyderabad
402, 4th Floor, Dega Towers, Somajiguda, Rajbhavan Road, Hyderabad - 500082
Tel: +91 40 4200 4233

Pune
Shop # 504, 5th Floor, City Tower, Dhole Patil Road, Pune - 411001
Tel: +91 20 6622 5660

Chennai
65/2 Ground Floor, Murugesa Naicker Complex, Greams Road - Thousand Lights, Chennai - 600006
Tel: +91 44 4940 1000

Ahmedabad
407, Sukan Business Center, Swastik Crossroads, CG Road, Above ICICI Bank, Ahmedabad - 380009
Tel: +91 79 3025 1750

View More Information...

Customer satisfaction rating
74%
Complaints
1934
Pending
130
Resolved
1397
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon09:00 am - 09:00 pm
Tue09:00 am - 09:00 pm
Wed09:00 am - 09:00 pm
Thu09:00 am - 09:00 pm
Fri09:00 am - 09:00 pm
Sat09:00 am - 09:00 pm
SunClosed

Quikr related photos (452)

Quikr Complaints & Reviews

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Quikr — silver coin not received for the wardrobe order

 Siddharth2707 on Oct 23, 2017
Hi I have ordered a wardrobe in Quikr in Hyderabad. and I have been promised that I will be receiving a silver coin after 2 days from the date of delivery from other team.haveI receive the order of wardrobe but till now I haven't received.it s been already 10days from the date of delivery. Can you please check on that. My contact number is 9543448670.and mail id is sidhu.kool2000@gmail.com...
Complaint comments  Read comments Complaint category Online Shopping

Quikr — fake apple watch

 VVRaotole on Oct 22, 2017
I ordered for Apple Smart watch, the ad posted on website mentioned original Apple Smart watch. however the same was found to be cloned. Having no features of original. Amount was paid in full however, now I don't intend to purchase it since it is not useful for me, therefore I wants to cancel.
I have discussed the fact with seller and he accepted the same. I am ready to deduct cancellation fees applicable...
Complaint comments  Read comments [1]Complaint category Online Shopping

Quikr — ad id 299402367: mobile received not as per specifications

 Nadikattu Srinivasareddy on Oct 22, 2017
Sir, as per the above AD ID I have purchased Sony xperia XA dual with six months warranty mobile from the seller.but I recived another model Sony c 2004 of 2013 a old mobile through quikr door delivery.Quikr team before picking up the phone they should verify whether the item is as per the specifications.they failed in it. Request refund from quikr...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Quikr — start concentrating more on customer experience rather than increasing revenue of your company

 Shubham Santosh on Oct 22, 2017
You guys remove sellers contact details from the portal and now we dont even get the chat option, product descriptions are not clear and when I called the customer care to confirm the product details and availability they also refused and instructed me to pay for the product to get to know more.
Finally i pay and next day and next day I receive a call from quikr saying product has been sold.
So I requested to transfer the money to wallet so that I dont have to the transaction again when I buy a new product but they refused this too and said money will be refunded in your bank account.
Complaint comments  Read comments Complaint category Electronics & Appliances

Quikr — refund of premium advertise amount

 Visit2mahesh on Oct 21, 2017
I have posted my Suzuki gs150r bike ad. One of the quikr sells guy told me if i want to sell my bike I have to go for premium service and after that if my bike does not sold quikr will refund my 1728/- amount. Now the seen is my premium add was over and not a single call or chat I got from any customer. I just called quikr help line they are talking very rudely and denide to give me my amount back....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Quikr — carpenter services

 PratQuikr on Oct 20, 2017
Hi,
I booked a carpenter through quikr zimmer services. The carpenter came after an hour of scheduled time. He quoted abnormal prices for just putting 4 screws. When i said that it does not makes sense then he asked for visitation charges, which effectively should have been covered by coupon code (Qfree) provided. This person was not having a good attitude and i rather paid him visitation charges in interest of my time. I'm very disappointed with the services and felt myself to be cheated out of this services....
Complaint comments  Read comments Complaint category Unauthorized charges

Quikr — bogus xiaomi ad by seller named "allindiamobilehub" "xiaomi reseller" asking for additional money post purchase

 mr.yoge.kashyap on Oct 20, 2017
Hi,
This is to inform quikr and all other consumers/customers to avoid the subjected sellers on quikr who are selling xiaomi cell phones at very cheaper rates like rs. 2800 - 3500 which includes xiaomi models like redmi 3s prime, 3 note.
I have recently made a payment of rs 2999 to purchase a 3s prime (Ad id - 299655661) from the seller "allindiamobilehub". The seller called me from his non registered number +918010511194 and +917210909194 (Usually stays switch off) and stated that the order product is not available with him and offered me a superior model i. E redmi note 4 for...
Complaint comments  Read comments Complaint category Mobile Handsets

Quikr — iphone 6s 16gb sold on quikr

 lj7 on Oct 19, 2017
I sold an iphone 6s 16gb on quikr with ad_id 299022727.

Quikr representative promised me once an item is picked up, it cannot be rejected by the buyer.

On 6th oct, courrier service driver came, checked and after having confirmed that everything is fine, he took pictures of the phone and picked it up for shipment.

I followed up the next week only to learn that the buyer had refused the delivery on 11th and 12th oct, so it will return to me within the next 5-6 days.

On 17th oct, i called quikr customer service to enquire about my iphone's...
Complaint comments  Read comments Complaint category Mobile Handsets

Quikr — broken dressing table

 shirleynadia on Oct 19, 2017
The entire dressing table was delivered broken. Inspite of calling multiple times just 5 mins after the delivery, everyone refused to help and even the delivery guy stopped picking up my call. I paid 4000 rps for this product plus a tip of 200 for delivery and this is by far the worst experience. This is the first and last time i’m going to buy anything from quickr. I recommend everyone to stop using quickr product as they are falsely trapping customer and delivering # products. Pleas do not use or buy anything from quickr...
Complaint comments  Read comments Complaint category Furniture

Quikr — paid for sony str dn1080 7.2 but delivery refused

 Sharp Devloper on Oct 19, 2017
I'm here by to inform you that i saw an ad on quikr selling sony str dn1080 7.2 avr for rs 22000/- and he also offered yamaha ns-p40 @ 16000/-. I send first 11k as we agreed.

The seller has shared tracking details everything as expected but later he demanded 11k more for due to some account balance. That also i paid, this didn't stopped here. Just before committed date of delivery he asked me to pay remaining amount, i. E 16k but i paid 8k and agreed to pay remaining on delivery. He told that courier is in my city and will be delivered once part payment (8k) issent.

This...
Complaint comments  Read comments Complaint category Electronics & Appliances

Quikr — premium advt service dupe

 Saritaivaan on Oct 18, 2017
I purchased rs 1800 pack for my sofa advt to go premium on. Oct 12, 2017. A person named bhupinder assures me that he will edit my existing ad post and in an hour or so my advt will reflect in the premium category. It didn't happen.. So i waited for a day and then called up the customer care. They assured someone will follow up. Nothing happened. Wrote to their support service, only ticket no was issued. Now today i received calls from manpreet and kundan, from spam mobile no 07532054775, where they threatened me and openly challenged me that i will never get a refund back. I fell prey to false...
Complaint comments  Read comments [1]Complaint category Furniture

Quikr — delivery not done after 6 days

 ankitbharat on Oct 18, 2017
1. Quikr scheduled and re-scheduled my delivery multiple times. They assured me each time product will be delivered to me but did not keep their promise. Ordered on 13 oct 2017. Re-scheduled for pickup 5 times.

2. They said on the customer case that they have escalated the issue to higher management, but it seems the higher management has not even noticed it. It was told me on phone that issue was escalated since 15 oct 2017. It it is not that means they lied to me.

3. I was assured to get updated via call back from the team but they simply did not call back. I had...
Complaint comments  Read comments Complaint category Electronics & Appliances

Quikr — quikr - payment refund - 295202492

 princvenu on Oct 18, 2017
This is my worst experience with any service provider in my history.

I had a purchase of doorstep on 19th september, 2017 on ad id: 295202492.
When quikr doorstep were making transportation, i have been informed that product is damaged. So i had to cancel it.

I had cancelled my transaction and requested a refund on 20th september, 2017. They told i need to wait for 7 to 14 days for refund.

It has been nearly a month, till date i didn't receive my money.

I have spoken to different customer care executives, who told each time, wait...
Complaint comments  Read comments Complaint category Online Shopping

Quikr — payment pending for sold item

 sarvan90 on Oct 17, 2017
Dear team,

It was the worst experience which i ever had with any online marketing website.

I sold my sofa set via quikr on 5th oct 2017 (Add # - 298970281), it been more then 12 days now, where i am still waiting for the payment.
I sold the item for 1500, and they said i will get around 1350rs after all the deductions, when i called them they said 3-5 working days in the beginning and i have waited for it and i asked them more then 2-3 times to check if their is any issue in my bank details, the telecaller said that their is no issues with the account which...
Complaint comments  Read comments [1]Complaint category Furniture

Quikr — received incomplete product

 viral salot on Oct 17, 2017
As we give an order we get a confirmation and have talked with company personnel and confirm my order and inform my order with some offer which they have not fulfilled us, we know that if we do not get we go for complain to know about another thing we have not received which we confirm by telephonic call. I have order one Samsung galaxy s5 gold refurnished as per the order I have not received all documents, accessories silver coins of 5 Gram warranty card of 6 months from Quikr

If we company cannot send all remaining accessories with said 5g. the silver coin we don't want this product...
Complaint comments  Read comments Complaint category Mobile Handsets

Quikr — refund of my money

 Chethan Shivaram on Oct 16, 2017
I have purchased a mobile from quikr via mobikwik wallet, because some reason order get cancelled. Then quikr has sent message like"we are refunded your money to source account successfully",
I haven't receive any in my mobikwik wallet or in my bank account. Then i call quikr customer care, but no response.
Really i fell frustrated a purchase a product from quikr.
Please contact me: my contact no. 7795592758...
Complaint comments  Read comments [1]Complaint category Banks

Quikr — samsung and iphone clone fraud - beware [Resolved]

 HarishSReddy on Oct 16, 2017
Please be alert, person is cheating by taking advance money for clone mobile phones. He will promise to send by courier, first he will post an ad in quikr in different cities as local post with ultra low price for samsung and iphone clone phones, he will only provide whatsapp number to only text and that whatsapp number will be almost switched off, after communication in whatsapp he will act like trusted person and make people believe in him that he is selling a phone he will send some ready pictures to make people believe and he will provide fake shop address that is : 40d, advanced gadgets, 2nd...
Complaint comments  Read comments Complaint category Electronics & Appliances

Quikr — regarding the premium ad service and unable to contact.

 Soumyabrata Roy on Oct 16, 2017
I have registered to quikr for selling my camera and during registration the promised me that if i buy their premium add subscription of ₹1500.00, i would be able to sell my product faster and at the desired price and they will make the delivery and make the bill for my product. But even after paying a sum ₹1500.00 to subscribe to their premium ad service and reducing the price of my product by ₹4000.00 in my add i was unable to get good response from any buyer and very few person contacted. Nothing exclusive happened as i was promised by the company. Regarding this issue i mailed the company...
Complaint comments  Read comments Complaint category Products & Services

Quikr — assam teak wood sofa set

 Vijayasekhar Parri on Oct 14, 2017
We buy a assam take wood sofa set, and we received on 12th 2017.
After opened the goods we were shocked, all sofas are totally broken, and it can not used. And immediately we gave a mail massage to quikr mail. And we contacted seller also and we sent broken photos to seller, he also shocked

So pls do take necessary action and return this broken/damaged items soon.

Thanking you

Yours
Sameer
08985832707, 09440273082...
Complaint comments  Read comments [2]Complaint category Furniture

Quikr — totally fake just know how to k=take money from company

 india bazzars on Oct 14, 2017
Dear sir/ maam

We have purchased 500cities from so called company name quikr which is not totally credited in my account they committed me that they will add post that total 500 adv.in total 10 mail id's but they have just post adv.in 9 mail id's and one is vacant and even not posted completed adv. They committed they will distribute 50 cities for one mail id but they only given 20 cities for one mail id, i have deposited 40000/- in quikr company account but now his company person mr. Ilyas shaikh had said so many fake commitment before purchasing now he is not receiving call, even...
Complaint comments  Read comments Complaint category Business & Finances

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