Quikr Customer Care
Quikr India Pvt. Ltd.
Customer satisfaction rating: 73%
Submit a Complaint
1740
COMPLAINTS

Quikr Customer Care

Quikr India Pvt. Ltd.

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Address
1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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175
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142

Phone:
Phone:
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97
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108
+91 22 6729 0000
[Head Office]
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79
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108
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43
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86

Additional info
Mumbai (HQ)
1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel, Mumbai - 400 013
Tel: +91 22 6729 0000

Bangalore
Gunta No. 106, Sub No. 5, 6, 7, 8 & 9, Rachenahalli, (No. 167, Dr. S. R. K. Nagar Post), Krishnarajapuram Hobli, Bangalore - 560045
Tel: +91 80 4665 2200

Delhi
60, 1st Floor, Okhla Phase - 3, Okhla Estate (Opposite SBI), New Delhi - 110020
Tel: +91 11 4101 9065

Hyderabad
402, 4th Floor, Dega Towers, Somajiguda, Rajbhavan Road, Hyderabad - 500082
Tel: +91 40 4200 4233

Pune
Shop # 504, 5th Floor, City Tower, Dhole Patil Road, Pune - 411001
Tel: +91 20 6622 5660

Chennai
65/2 Ground Floor, Murugesa Naicker Complex, Greams Road - Thousand Lights, Chennai - 600006
Tel: +91 44 4940 1000

Ahmedabad
407, Sukan Business Center, Swastik Crossroads, CG Road, Above ICICI Bank, Ahmedabad - 380009
Tel: +91 79 3025 1750

View More Information...

Customer satisfaction rating
73%
Complaints
1740
Pending
96
Resolved
1244
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon09:00 am - 09:00 pm
Tue09:00 am - 09:00 pm
Wed09:00 am - 09:00 pm
Thu09:00 am - 09:00 pm
Fri09:00 am - 09:00 pm
Sat09:00 am - 09:00 pm
SunClosed

Quikr Complaints & Reviews

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Quikr — ad_id 296437098

 jaiprakash prajapati on Aug 17, 2017
I Purchased old dining chair from Quikr and made a online payment of Rs 2084 for Quikr doorstep service.

Till date they have not delivered the item and also not replying to emails.

Even I escalated this to ceo pranay@quikr.com. still no response.

If anyone is transacting with Quikr please be aware since they are fraud.

They do not believe in service, only fool the people to get there hard earned money.

Request to Quikr team, either deliver the product or give my full amount in refund.

Regards,
Jaiprakash...
Complaint comments  Read comments Complaint category Online Shopping

Quikr — pickup did not happen as per schedule [Resolved]

 Rituparna Roy Chowdhury on Aug 17, 2017
This is regarding my add 296259655 on quicker door step which got sold on 14th August and I scheduled a pickup on Wednesday 16th August (10-12 pm) and it didn't happen. I didn't receive any call regarding the rescheduling or cancellation of pickup. It is when I called up the customer care they said the slot is confirmed but they are not sure why it didn't happen and they will get back to me. Same happened at the buyers end (Rishan Malhotra 9748569959).
I got a message at 10:45pm on 16th saying we tried to call you but I never received any call.
I scheduled a pickup again for today...
Complaint comments  Read comments [1]Complaint category Furniture

Quikr — fake seller listed on quikr - mobile advt regarding apple iphone 7 plus

 vivian dutt on Aug 16, 2017
I had a conversation with seller listed on quikr regarding purchase of a used iphone 7 plus -128 gb, his advt. Was listed & i sent an offer of rs.31000, he accepted & shared his number. I had a conversation with him & he said to transfer rs 3000 via paytm for confirmation & rest afterwards, he shared mobile pics, imei number & even a parcel pic from dtc that it is ready to be shipped as he is in urgent need of money. After it he blocked me on whatsapp, neither responding on call, nor picking up the call & even deleted the advt. From quikr.
His no. 8013492753 & he told his name as raghav/...
Complaint comments  Read comments Complaint category Mobile Handsets

Quikr — apple imac 27 5k. ad id 295630238

 Vakar Ahmed on Aug 16, 2017
We order apple computer. We checking many seller in quicker and then after many checking, we like one apple computer. And its cost 65000 and we offer 34000. After our offer they accept.

Then we got many message from quicker about payment. Please pay.
Or some thing like that. Dear buyer in case were not able to make payment. Please pay here.. Also

"you are getting this email as you made an offer of ₹ 34000. Seller accepted your offer but you are yet to make the payment.
The seller has just accepted offer from another buyer. Hurry up! Make the payment...
Complaint comments  Read comments Complaint category Computers & Accessories

Quikr — cot and mattresses

 Sudha Laxmi on Aug 16, 2017
I have ordered for used cot with matresses from quicker, it was in good condition at the time of order n pickup but it got damaged during the transportation.
But the delivery boys told if u reject the product ur delivery charge will be detected like that so i called to the seller directly n asked about the damage, she said there is no damage at the time of pick up, she asked me to keep the product n make complaint regarding the damage to quickr

Delivery boys also said the same but now i called customer care n explained about the damage, now they said nothing to do after the...
Complaint comments  Read comments Complaint category Movement & Delivery

Quikr — received damaged order : ad id : 295329203 ad id : 295275571

 Abhishekk Singh on Aug 16, 2017
I have received my order related to id :ad id : 295329203/ad id : 295275571on dated 31st july 32017, both product has major damage which cant be avoid, at the time of delivery i have asked to quikr delivery partner "gati" to let me check the product but they refused, when i opened the box i found both products has major damaged, one of the product which is "kenstar cooler" it's completely damaged, since then i have complaint more than 12 times n every time i have sent emails with pics in which they can easily find the damages, after no responds on emails, i called quikr multiple times every times...
Complaint comments  Read comments Complaint category Appliances

Quikr — payment from quikr

 Akanksha Kaul Vaid on Aug 15, 2017
Hello,
I am akanksha.. My ad i'd os 296857814.. Today my teakwood dining table got sold for 5735. It was written that convenience fee is rs518 and cash back 150. When the payment was made from the other party the payable amount to me came rs. 4857. Y the cash back is nt given to me??.. I will not let delivery person to take the table if 150 isn't reversed.
Regards
Akanksha...
Complaint comments  Read comments Complaint category Furniture

Quikr — cheating consumers, promised cashback not credited

 L Kripa on Aug 15, 2017
Be aware of www.quikr.com website since they dont credit the cash back they promise and which is also mentioned in their terms and conditions as payable.

My case registered with Ticket No:4984016928 with them:
Order an item and while doing payment used the code QUIKR500 to get 500 Rs Cash back on using the site confirmed as valid code and it been 2 months now still they haven't credited, first they said coupon is not active when sent them print screen of their terms & conditions which its valid, then they are saying that they have asked their finance team to look into this...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Quikr — quikr has damaged my mattress during delivery

 Chrisia D'silva on Aug 15, 2017
Hi Team,
Quikr has damaged my mattress during delivery. I have taken pictures before delivery and the mattress has been checked my Quikr delivery guys and it was in good condition, however, when the mattress reached the customer after 4 days, it had been damaged. The customer is demanding damage costs for the same. It has caused a large amount of distress as we are not able to get in contact with any Quikr guys. Customer care cuts the call as soon as we request for customer care executive. Please address this concern as soon as possible....
Complaint comments  Read comments [1]Complaint category Products & Services

Quikr — bed

 saurabh dhami on Aug 14, 2017
I purchased a bed a day before for 1294. The next day i got a message that the deal din't worked out & i was given a refund of 1094, that to money will be sent in my paytm account in 4-7 working days. These people are running scam.
The deal was cancelled from sellers side as he thought that he was selling product too cheap. These people are running scam. I wanr my hard earned 200rs back...
Complaint comments  Read comments [2]Complaint category Furniture

Quikr — laptop - quikr doorstep service fraud - not refund money back

 RamAms on Aug 14, 2017
Hi My name is Ramchandra
Mobile no.: 9545209776
This Quikr doorstep service is totally fraud, I have booked up laptop on 11-08-17 and delivered yet to on 14 -8-17. Not going refund, i didn't get my payment. I called customer care more than 10 times. No proper response from them. And also they sent a mail like full payment has been already but i didn't get. I made many complaints but fraud people not transferring my money. Whenever i call they will say your payment is initiated that's it. Don't use quikr doorstep these people are fraud. My amount is Rs 11269 for that itself they are...
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

Quikr — 200 unlocks purchased

 vikaassharma02 on Aug 14, 2017
I have purchased 200 unlocks for rs. 699/- on 10th of August 2017, everything was fine on that day, I also received the services for which I paid and the invoice of the same, but on the very next day, suddenly 200 unlocks disappeared from my quikr account and received a mail from your side saying, quikr don't received the payment. Please do revert to this mail by today only.
I dropped many mails to qukr support team and calls as well but no actions has been taken yet, even they are not been connected to us....
Complaint comments  Read comments [2]Complaint category Employees

Quikr — refund amount deducted.

 Purnima Pathak on Aug 13, 2017
I would buy a product (Matal almirah) from quikr on 19th july sum total amount rs. 2299/-. Next day on 20th july quikr cancelled this product for some saler issue and told me that cancelled this product from quikr. After 10 days 29th june refound my a/c rs.2099/- but i want to know that why quikr deducted my amount rs.200/-
Contact 9702073895
I called today and talk with your customer care, but not respond from him otherwise misbehave me....
Complaint comments  Read comments Complaint category Furniture

Quikr — online scamming of users by posting fake ads on quikr

 Satya Tejaswi on Aug 12, 2017
The user Esthermahendra has posted fake ads about a marantz sr7011 amplifier costing Rsc40, 000. After submitting my offer on quikr, he has personally contacted me through email or whatsapp and said that he will deliver me the item within two days after payment. I was afraid of paying the full amount and hence we came to a deal of me paying 15000 up front and the remaining after receiving the item. After paying the amount, I was given a fake tracking number (1502394322) on a fake website http://alliancelogsnetwork.com/label.php .
The next day the seller is asking for Rs10, 500 more saying...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Quikr Doorstep — pick up my product and dropped at location but payment amount not giving to me

 Gagandeep399 on Aug 12, 2017
Ad id-296182667, excellent condition center table sold by quikr doorstep that site is fraud they dont even respond my mails about pending payment.
I want to resolve the issue. So that have everyone know about the company. My complaint is against quikr company because i am selling out my centre table on quike website and they give an option of quikr doorstep of my product picked up from my destination and they sale out my product center table on 2-8-17. I already send the the so many mails to gine my payment but they don't even revert my mails. So that resolve my complaint and don't trust...
Complaint comments  Read comments Complaint category Online Shopping

Quikr — quikr fraud ad id: 296293802 and ad id: 296151841

 Asaini125 on Aug 12, 2017
This is regarding two purchases, ad id 296293802 was purchased by me. I got the confirmation of buying and i paid money to quikr. 2nd day of placing the order i got a call from quikr to inform me that my order was cancelled because some other person bought thar material.
For order id 296151841 i have placed order and got confirmation from quikr for the purchase and i paid the money. 2nd day i called quikr for delivery but they did not schedule the delivery and gave the reason that seller is not contactable. 3rd day i have contacted with the seller and he told me that the quikr person called...
Complaint comments  Read comments Complaint category Online Shopping

Quikr — iphone 5s..damaged product recieved

 pawandutt on Aug 12, 2017
I bought one phone iphone 5s through quicker doorstep on 3rd aug 17..Before making the payment i confirmed from one of their executive that what if i don't get the desired product as shown in the pics she said you will get the money back..And i confirmed with seller as well before making the payment about the condition of the phone..He told me only finger print sensor is not working otherwise phone is like brand new without any scratches or dent..I recieved the phone on 10th aug and opened the box i found one dent on left side bottom and secondly flickerling line are coming on the screen..I called...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Quikr — complaint against the fraud consultant " pride future consultant "

 huneydhadwal on Aug 12, 2017
R/sir/mdm

My name huney dhadwal s/o surinder kumar. I am register my detail in quicker for job purpose. And few day ago pride future consultant calling me for a interview. They take me 5000 for the registration fees. They tell me under 10 days your joining in commercial bank. And now after 2 month i have no receive and call this consultant. So please inquiry for this consultant. This consultant address is " pride future consultant, 22c sector chandigarh...
Complaint comments  Read comments [1]Complaint category Job & Career

Quikr — refund not received yet past the sell of the product.

 Sankha Supriya on Aug 11, 2017
Hello,
I have sold off a door wardrobe in quikr a week ago.
I have opted for urbanladder voucher instead of going for cash the biggest blunder i suppose i did however was that to choose vouchers over hard cash.
I have neither received the vouchers nor the code, however every time i call they say, they dispersed the same in my email id.
Just to let you know i am a working professional, a mother alongside being an expecting mother as well.
Don't i have any other job instead of entertaining those calls from those fellow customer service professionals.
Please...
Complaint comments  Read comments Complaint category Other

Quikr — quikr is worst in serving

 Neeru Bhat on Aug 11, 2017
Quikr & its doorstep service team has been fooling us around for last 15 days. They have scheduled the pick up around 5 times and everytime they give some lame excuse to not been able to come for pick up.
Everytime i reach cc, they will say you need to speak to scheduling team and all and not giving proper solution. Finally they said as your item is heavy, it may need extra man force to lift up the item and for extra ppl you need to pay extra, to which again i agreed. I asked for 5 extra ppl but they sent just 3 ppl and pick up didnt happen. Again i followed up with team, they said after...
Complaint comments  Read comments [1]Complaint category Furniture

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