Nokia India Complaints & Reviews

I am from kolkata, I get disturbing vodafone offers which I do not want from [protected] mostly caller tunes even after activating do not disturb services.....
Please take action immediately or else I will have to quit using vodafone.....

i hav bought the same model on 5th feb and my repeated mails and once submitting the ph wid nokia care they are not eager to solve the problem of the same.3c99

I bought a Nokia handset 5130 from The Mobile Store, Gopinath Bazar, Delhi Cantt on 19 Sep 09. It stoped functioning on 23 sep 09. Lodged complaint with Nokia care centre, Jail Road, Hari Nagar on 24 Sep 09. The CCE kept the handset for repairs. No action on 25 & 26 Sep 09 except for keeping us on waiting for hours. On 27 Sep the handset was returned with a promise that it has been repaired. However it did not function. Again on 03 Oct the set was kept by them for repairs at 1200 hrs with a promise to collect it at 1700 hrs. When we went there at 1615 hrs the office was closed. On Monday 05 Oct 09 we have been told that the handset will be sent for repairs/replacement and collect it after one month.

absolutely negative attitude of your staff.

Will you look into the matter please.

zero rental internet plan through mobile office
please provide me gprs setting of mobile nokia 5130 on my number [protected]

Dear Sir/Madam,

I'm getting problem about installing any new software in Nokia 6500s handset like, Opera Mini, E-buddy etc.
My phone shows an error "Certificate not in phone or Sim". So please solve my problem or tell the solution about this error.
Actually, yesterday I installed new software in mobile because it was restarting automatically. Today its working good but just showing single error which I have told you. (I'm waiting your reply):)

Yours Customer.
Thank You

Dear Sir,

On 3/10/09 in the evening, I purchased a Nokia 5130C mobile with IMEI no: [protected] from 'Mobile Phone Tiranga Next', Shop No. 4, Near Quality Punjab, Kapurbawadi Naka, Thne(W) - 400 607. I am having a problem with the camera. When I open the camera it is not clear and the screen is completely filled with bright spots in the dark. This was informed to Tiranga Next the next day morning. They asked me to take the phone to the service center and that they will replace the same.

Let me know as to what I will have to do now.


--
Thanks & Regards,
Vineet Gupta
Tech Infra, ITG
WAN Team, ICICI Bank Ltd.
Mafatlal Chambers, Lower Parel,
Mumbai - 400 013.
Ph:[protected]
Ph: +91 [protected]

Dear Sir,

My Name is G.Srinivasa Rao, working as Sr.Asst in Andhra Pradesh Vaidhya Vidhana Parishad under control of Andhrapradesh Government.I am using Different models of NOKIA cells since 2002.My Mobile No is [protected]. I am proud to say I am a NOKIA custemer. Recently I have purchesed NOKIA 6303 on 25/08/2009 at Tunes and Tones Mobile Shoppy Khammam, Andhra Pradesh. After one month I have faced Display problem in the cell. I Shocked and bring to the NOKIA
CARE. Here Nokia Care Khammam was sent my cell to the Delhi through job Sheet. After 20 days I have Recieved My cell and which is rectified display problem.Again After 2 days I have faced another problem that is signal IC problem.Again My cell was Sent to Delhi on 01.10.2009 through job sheet No.[protected]/091001/6.
With in the short period i.e from 25.08.2009 I have faced Two Major problems.One Month also i am not used cell properly.
I requet you to sir iam not satisfied that model NOKIA 6303. please arrange me another model piece at the same cost or another price.
Now my cell is in your NOKIA CARE delhi.
Please honer my request as early as possible.
Please give me mail as possitive.

Thanking You Sir,


Yours Trusted Custemer
G.Srinivasa Rao cell:[protected]

i hav a camera problem with my nokiaE71, its in warranty and i have already complaint about it near chinchwad nokia care.(15 TIMES)

first they refuse to repair it and try to amuse me by saying that its normal, but it is a real problem which has been seen by everyone else but not them.
howeverso they kept my cellphone for repairing for 15 days but they did'nt repair it.
and more problems keeps on coming after repairing.
when i tell them about that they tried to bully on me.
this was not expected at all from NOKIA. the only reason to buy nokia phone was that nokia means trust..
but it had lost my trust. i have spent RS.20000 FOR BUYING MY PHONE.
please do sumthing.
vikrant goyal.
pune.

Dear Sir,
I “Pradeep Sharma” have a NOKIA mobile handset (model n0- 3110c, IMEI NO-[protected], under warranty). It went out of order on 16/7/09 and I gave it to nokia Meerut service (NEXTEL) on the same day against job sheet no[protected]/090716/59. I got it back on 02/08/09 and after nine days the same problem occurred with the mobile and I gave it back to the service centre for the service against the same job sheet no- , and got it back after service on 02/09/09. After thirteen days of service my mobile went out of order third time, and I gave it to service centre third time against job sheet no[protected]/090915/65 on 15/09/09. Now I don’t want to take it back. During this period I was mentally tortured and misbehaved by your Meerut service centre and whenever I asked about progress of my mobile I was not given appropriate answer by your service partner. I am very disappointed with nokia. I made complain in nokia care but result is the same disappointment. I feel cheated. I don’t think so that your service centre is able to repair my mobile so that I want to get my mobile replaced with new set.

Please give me some solid reason why shouldn’t I file suit against nokia and its service partner (Nextel)
• under section 420( cheating) IPC
• 504 ( mental harassment) IPC
• 500 ( defamation) IPC


Customer’s Name:
PRADEEP SHARMA
IPM, BOYS HOSTEL, PALLAVPURAM
PHASE-1, MEERUT-
M-[protected]
Email: [protected]@gmail.com

I have problem in my nokia 3110c mobile .then i goes to nokia care tuticorin(Tamil nadu) he repair my mobile(install software), after that music player doesn't work in my mobile, again am go to nokia care he replied it's a software problem we correct it u come tommorrow i repair.then i go to next day he say its hardware problem due to water drop that guy completely cheat me.please suggest this isssue..

My Nokia E63 hangsup very often
tried calling service centers they say there is no issue in the handset. you reinstall the software & format phone. Did all the advised stuff.... but still no answers
Is Nokia company not responsible for giving a good product, and if their software is faulty they should come up with a solution or take all phones back from market.

Regards
Sachin

I HAVE PURCHASED NOKIA'S NEXT GENERATION SET N79 ON 2/9/09 BEARING IMEI NO [protected] FROM AUTHORISED DEALER. BUT WITHIN A MONTH ON 30/9/09 THE SET FAILED AND SCREEN TOTALLY DISAPPEARS.
I HAVE SUBMITTED THE SET TO LOCAL NOKIA CARE CENTRE SILCHAR, ASSAM LOCATED. THE JOB SHEET NO IS 843 DATED 1/10/09.
I HAVE PURCHASED THIS SET AGAINST RS 14900 (USD 300 APPROX)AND IT IS NOT A SMALL MONEY AS I HAVE WORKED HARD TO EARN THIS MONEY.
BUT AFTER THIS PREMATURE FAILURE MY HEART IS TOTALLY BROKEN AND I GOT A VERY BIG MENTAL SHOCK AND THE SAID DRAGON N79(MY SET) HAS BECOME MY NIGHTMARE AND IN NO CASE I WANT THIS SET TO BE REPAIRED. I WANT IT TO BE REPLACED AS SOON AS POSSIBLE.
THANK YOU
MANMOHAN SARDA
CENTRAL ROAD, HAILKANDI
ASSAM PIN NO 788151
MOB.NO [protected]
EMAIL ID [protected]@rediffmail.com

sir, i have received a message informing me that i have won a prize money of 75000000 and to claim for it contact mr.paul.but there no help provided in the email id given by them.therefore i request you to send more information on my email id or my mobile number,i.e,[protected].please reply back as soon as possible.thank you

Dear sir / mam


I have purchased a nokia n 72 handset from one of your dealer at raigarh (c.g) from very Begning i am facing problem with the set it get hanged many times for which i admited it in nokia care situated at raigarh for more than Three times, ln the month of july key pad of the mobile is not working then i again deposite it in nokia care they inform me that it is liquid damage and chare me for that but with in two or three day it get automatically triped then they again collect repairing charge for that before some day i face same type of problem i again admited it in nokia care and i get a communication from nokia care that it cost me near about 1900/- rupees i want to know while i repaired my set in nokia care every time why this set get frequently triped every times, kindly take the matter in serious matter


IMEI NO OF SET IS :- [protected]

SET IS CURRENTLY IN NOKIA CARE RAIGARH


Apurv dubey
+91 [protected]

my name is mritunjai pathak .i have lost my mobile phone model is nokia 2600 c.
specification
model - 2600 c
IEMI -[protected]
mobile numbers lostalong with mobile phone
-[protected] delhi idea
-[protected] haryana airtel
item n0- 002d3z7
please bolck my cell phone and these two cell numbers as soon as possible

Dear Sir,
I am purchsed a mobile 6275 from nokia priority in bikaner & the mobile are default in under 1 mths
so please solve my problem....

I purchased Nokia (N-79) handset some two months back, since purchase i had to go for nokia care twice (At first to re-load he software, as it was hanging frequently and at that time it took 4 hrs to get it fixed and on second occasion its vibrator stopped working and i had to wait for 16 days to get it back after repair and in the mean time i had to be content with one old handset (Low end and not N-79) provided by nokia care as a standby.
On rectification of fault after 17 days (I deposited handset on 10th September and it got rectified on 27th September) when I asked for give me any thing (Claim/ ob sheet or any other written communiqué) so as that I will have document showing that the instrument was out of order and due for repair for 17 days in warranty period for future references; the owner of Nokia care (At Korba; C.G.) categorically turned down my request on plea that Nokia does not share these information with customers.
As one can see this is seer attack on customers legitimate right of information and complete negligence by the company and that to deliberately to keep its customers in dark and also it shows that Nokia is deliberately hiding the facts and not sharing them with customer so as to if any further fault arises in future (within warranty period) they can claim that this one is a first time complain and not a manufacturing defect which warrants replacement of handset and also puts question mark on their so called benchmarks time taken in attending the defects.
Data regarding my handset and complain are:
job sheet no [protected]/090910/39 ; Dated: 10.09.2009
esn/imei no [protected]
warranty ref no APAINY[protected]
at Nokia care; Korba (C.G.) Contact no of Nokia care Korba: [protected]
Here it is to be noted that status of this job sheet was showing as attended on 10th September itself. (The day I deposited the set).
Now after receiving the handset from nokia care I found that its volume controller button is not functioning (Another fault).
This is to let me know the contact information of any right authority to talk in this regard in Nokia. Also as an customer what I can do now as owner of Nokia care has denied me of information sharing in writing and how can I force him to do so.

I have given a NOKIA 7210 model (date of purchase is 14.08.09 ) to the Nokia Care center at Link Road/Bilaspur/Chattisgarh on 05.09.09 for disturbance in registration of SIM CARD and not charging of battery. Nokia care /Link Road/Bilaspur/CG has issued me a Job Sheet No:[protected]/090905/23 and the delivery date is 19.09.09.The same set is not returned by the Nokia care/Bilaspur on the plea that the set has been send to Delhi for repair though it has passed near about one month.. On 30.09.09 when I personally contact with Nokia care at Bilaspur it is found that the set has already repaired on 09.09.09 and same is not despatched from delhi. Is it not the duty of Nokia Care/Bilaspur to give an intimation to Delhi for sending the set so that customer can get the same in time? More over when the set has already repaired on 09.09.09, why the Care center at Bilaspur given wrong information to the customer from 19.09.09 to 30.09.09?It will well known tocustomer that Care center is taking care for his valuable customer where as this incideance shows the negilance from the part of care center. In view of above you are requested to enquiery the matter and take suitable steps so that the set can received by me as well as faith on Care center can alive

Sir,
My nephew named Mr. Srinivasan has bought Nokia cellphone 1202c Black [protected] on 02/05/09 from UniverCell and he presented it to me. My cell has been hanged and I gave it for service with warranty slip to UniverCell about 15 days ago and they told that cell has been repaired and asked extracharge of Rs.300 for that. When I paid the amount and collected the phone, it was again having the same problem of hanging. When I went and asked them, they told that they gave the phone for service to Nokia at No. 281, T.T.K. Road, Alwarpet, Chennai 18 with bill no. 18819 and now informing that the phone cannot be serviced anymore, either with warranty or even paid and returned the amount of Rs. 300. Please do the needful and inform me what I have to do further?.

Nokia hand set Model 3120 Classic IMEI No.[protected] bought on 7th July 2008 and handed over to Nokia Care on 30th June 09 was returned unrepaired on 22nd August 09 by the Nokia Care without specific reasons - hand set tampered with and rendered non-serviceable. Communication exchanged with the Nokia Care Centre and the Nokia Customer Care didnot turn out to be fruitful.
More than these, what is embarrassing is the irresponsible way the Nokia Care behaves. Nokia an admirable product, if problems comes up better discard it and buy a new one rather than approaching a Nokia Care or better approach way side technician.

Planning to approach the consumer redressal forum