Nokia India Complaints & Reviews

nokia n79 mobile — mobile is not delivered by company

in my nokia n79 mobile.there is a problem of mmc rejected i.e. memory card is not read by phone,so i have given this phone to the nokia care because my phone is under warranty.i am give my phone 15 oct 2009 to nokia care but they not give my phone.

NOT SATISFIED WITH YOUR ANSWER IAM AGAIN REAPEATING


RECIEVED THE ILL BORN SET ON 9.30 PM ON 11/11/09.NEXT MORNING WHEN I STARED YO USE I GET SHOCKED, BECAUSE THE FOLLOWING INBUILT FEATURE
WITH THE SET WHEN THE SET WAS PURCHASED WERE MISSING.

1. WAVESECURE :THE ULTIMATE WIRELESS SECURITY FOR YOUR NOKIA N79


MISSING


2.OXFORD DICTIONARY :HANDY REFERENCE ANYTIME ANYWHERE


NOT WORKING.

3.THEME DIY - DO IT YOUR SELF: CONVERT ANY PHOTOGRAPH INTO A THEME.



MISSING.



4. SMS TIMER: SCHEDULE YOUR SMS


MISSING.


BUT

1. INDISMS WORKING

2.MOBIOLA SCREEN CAPTUURE WORKING

3.NOKIA MAPS WORKING
4.N-GAGE WORKING

HOW IS IT POSSIBLE THAT SOME INBUILT FEATURES ARE WORKING
AND SOME NOT, FURTHER INCASE OF N79 SET BACKUP CREATED AT ATIME,
MY ALL MESSAGES AND CONTACTS ARE SAFE.


ITS ALL THE PROBLEM OF POOR QUALITY AND ILLBORN SET, MARKETED BY NOKIA INDIA WITHOUT ANY RD STUDIES, AND ALL MY PLAN FOR 300DAYS MY ALL DREAMS AND EXPECTIONS FROM NOKIA WASHED AWAY WIHIN A MONTH, THE SET HAS ALREADY TRAVEL TO YOUR HOSPITAL ICU TWICE IN 4O DAYS.


THE SET IS ALSO STILL GET HANGING PROBLEM NOW AND THEN.

THE INBUILT MUSIC PLAYER PROVIDED WITH THE SET FAIL TO PLAY SONGS,
OTHER THAN FILE MANAGER.

THINK SERIOUSLY, THIS IS NOT A SMALL PROBLEM, ITS A BLACK SPOT FOR NOKIAS FAME ALL OVER THE WORLD.

I NOW FIND MYSELF IS BEING CHEATED BY NOKIA, I WILL NEVER USE SUCH SUBSTANDARD SET ANYMORE WHOSE VALUE IS RS 14900?
( USD 300 $ APP) AND FUNCTION LIKE RS 7000 SET ( BECAUSE THE KEY FUNCTIONS ARE NOT THERE ).

I REQUEST YOU TO KINDLY EITHER REPLACE ME THE SET OR
REFUND MY ALL MONEY PAID WITH DUE INTEREST. BECAUSE I WANT NO MORE MY BUSSINESS LOSES, NO MORE MENTAL SUFFERNESS, NO MORE WASTAGE OF TIME.
PLEASE TREAT THIS MAIL AS IMPORTANT AND ALSO FORWARD TO YOUR HIGH OFFICIALS.


THANKS

MANMOHAN SARDA
CENTRAL ROAD
PO & DIST -HAILAKANDI
ASSAM-788151
INDIA
CELL-[protected]

Nokia N79 — mobile not yet received

I bought one mobile model : nokia n79 on july month. but it got repaired i given it to nokia care on sep 17 but till date i didn't receive my mobile. if i aske them they r telling that u will get it with in 10 days but past 2 and half mounth i didnt receive my mobile. 15 days before i enquire them they told that they will replase ur hand set with in 10 days. but when i ask for my mobile they did not give the proper reason.

Hello,
The N79 is a very buggy phone from the firmware to the hardware. I myself being an N79 customer can tell this. Listen my phone developed a blank screen problem. I took it to Nokia Care, they told me my warranty is void as there is liquid in my device. I was shocked as there has been no water spill to my phone. I took my phone back.

I sent a notice to Nokia head office about my issue requesting for replacement or i will sue them and will approach media. And after 4 days they replied and told they will replace my phone. The next day i was given a brand new sealed N79 from Nokia care. You can do the same.

My nokia5130 xpressmusic mobile body is crecked with accident. I want to change mobile body. Please give me information where it will be available

my nokia 5130 handset is cracked.I want to change its body.from where I can have this?please tell me...

my nokia 5130 xpress music is cracked from where i will get it plz give me information or any website ?

my nokia 5130 handset is cracked.I want to change its body.from where I can have this at low price, please tell me...

I also had such experience with Nokia Care in Jaipur. Actually my handset(Nokia-E51) was melfunctioning that sometimes its keys did not working and many times it starts auto operations i.e without any command to handset it operates automatically. Service engineer of Shastri Nagar Nokia care told that its Keypad UI got damaged and will be required to replace with new (Cost Rs 1100 Approx.) and right now we don't have same in stock, as soon will be available we shall update you. i had waited for three months with lots of reminder to Nokia care but they all the times told "not received yet". Meanwhile i have started using my handset and fortunately it started working fine. I think if my complaint had been taken seriously that could be resolved immediately.

Menu, call pick and digit 1, stopped working, I suppose. Then sometimes the handset starts working erratically. If I am right, then its a common problem with Nokia E series phones. This is what happened with my E 51, and this is what happened with my friend's E 71.

Not covering warranty for reparing
" what is going on in NOKIA, i had posted my complained on 23/ 9/ 10 but till now i didnt got any responce, even i made a call to complained cell, the number which i got from auto generated mail from NOKIA, and the referesnce no nokia cutomer care person provide is[protected] dated 23/ 09/ 09, the person says NOKIA will contact you, but till now no one contact me.

How ridiculous

Nokia is just trying to earn mony in competetive maket, didnt think for customer satisfaction


Ashish Agarwal
0-[protected]





Ashish Agarwal
[protected]

Nokia — Problematic Mobile Phone

Hi,
Iam a working women i had bought a Nokia mobile Express music no 5310 for Rs.8300/-at the Wavetel Mandaveli branch on 3rd of feb when i brought it home the phone didnt work i took it the next day they replaced another set but not from the showroom but got the set from outside and gave.but this time when i went home the second set also didnt work but this time i took the set to the head office which is at gemini, plaza centre they took 3 days and replaced a new set which was deliverd at my office on 17/02/09 but this time when i took it home the speakers were not working.imagine my plight as a working women wasting my time with these dealers running from pillar to post but iam not going to stop iam going to file a FIR against cheating i wil make sure these guys wil be kept in thier plces and will not take the CUSTOMERS for granted.

Nokia — problem with the mobile phone

I am K.RAGHAVENDRA.i bought a nokia X6 on[protected].its serial number is [protected].TECHNOVISION SALES AND SERVICE,ROAD NO.2,OPP. LUMBINI MALL,JUBILEE HILLS ROAD,BANJARA HILLS,HYD-34,Tel no.[protected] is the shop from which i bought it.3days after its purchase there was an earringer problem for which i had to give it for repair at SILICON MOBILE SERVICE,BABUKHAN MALL,SHOP NO.111,OPP. KALANIKETAN WEDDING MALL,SOMAJIGUDA CIRCLE,HYD-82,tel no.[protected].after i got the phone there was again an earringer problem for which i had to submit my phone at the same nokiacare centre.10days after my giving the phone i got it back.and now the pael has been changed.the backcover of the panel is not fiting in leading to inconvenience.i have already given my phne 3 times at the nokiacare center and i am still having some or the other problem with the handset.now i wnt to replace my phone in any case.either replace the phone or give my oney back.i paid rs.15,810 for the phone.the manager at the SILICON MOBILE SERVICE centre Mr.anil kumar was very rude to me.and i want you to take some serious action against him or you would force me to sue you at the consumer court.my contact num. is [protected].my email id is [protected]@yahoo.co.in.

Nokia E65 — Malfuncitoning phone

My phone has the following complaints:
1. It gets hung very often
2. Certain keys stop working at types forcing me to restart the phone
3. Applications are slow and often cause the phone to hang

I purchased this phone in April and have had a consistently bad time since then

Nokia E65 — Need replacement

Sir/Madam,

I purchased Nokia E65 on 15th August 2008 and after few days it started developing problems and when contacted Nokia Care at Sector 7, Panchkula I was told that due to software corruption it needs software installation which was done there and them. But the problem of restart distortion in incoming and outgoing and no illumination on key pads remained there. And when contacted again I was advised to use the same with problems intact for few more days as it is under warranty and also told that as one level of care thats is, HCL which is undertaking repairs is going to be eliminated due to bouncing of hand sets without repairs. I took the advise of nokia care.

But when I contacted Nokia care again on 19th July 2009 almost one month before warranty was going to expire I was told that it will take 5 days to rectify the problems in my hand sets. But when contacted after the expiry of 5days I was told that it is sent to L3 level of Nokia Care Noida and it will take another 15 days to get the hand set back. But it took more than one and half month to get my hand set back on 30th August 2009 and that too without any rectification of problems in it and I again returned the set within 5 minutes to nokia care. Which took another 20 days to get it back. But I was shocked when I switched it on and found that my display too is damaged instead of getting th problems removed. If this the service of L3 then it would have been better for to go to some "sadak chhap" mobile repair service giver and would have spent few rupees and I am sure that I would have got better services in mush less time which your nokia care centre has taken.

Now, I DO NOT want my E65 (IMEI NUMBER [protected] Warranty Ref. Number APAINY[protected] hand set in such a damaged condition and want New and Fresh Hand set at the earliest so that any consumer legal action is avoided


#126-A, Housing Board Complex, Sector 14, Panchkula 134109 Haryana

Nokia 5000 — WARRANTY

I HAVE PURCHASED NEW MOBILE HANDSET DATE 15/02/2009
VIDE BILL NO 349 SHRINATH MOBILE POINT NAGDA JN.DIST UJJAIN,MADHYA PRADESH BUT MOBILE SET NOT WORKING PROPER AND SHUT DOWN I HAVE CONTACT LOCAL DEALER HE WAS SAY COMPANY ASK WARRANTY IS EXPIRED BUT ONE YEAR WARRANTY I HAVE PURCHASED DATE 15/02/2009 AND WARRANTY WILL BE EXPIRY ON DATE 14/02/2010 PLEASE LOOK THIS MATTER AS POSSIBLE
ISEI.NO.[protected]
CHARGER NO .39434981832903017790675605
BATTERY NO.[protected] P[protected]

REGARDS
DEEPAK SARAF
A BLOCK Q NO 60
BIRLAGRAM NAGDA
( M P ) 456331
MOBILE NO.[protected]
THANKS

I am also facing a somilar problem. I bought my 5310 express nusic set in Jan 09 this year and after 10 months the set hangs frequently and battery runs down very fast.

Nokia 5800 Xpressmusic — About the Warranty Period

Date - 05/01/2011

The Manager,
Nokia Customer Care Centre,

Sub: About the Warranty Period.

Sir,

I want to tell you that i got Nokia 5800 xpress music IEMI no. -352012/04/274940/7 Dated 22/05/2010 from spice hotspot centre at Tilak Nagar. I have a problem my phone's IC has been damaged. so i want to replaced it in my warranty period but it cannot be replaced. Nokia Service Centre's (Tilak Nagar) worker said that it will be replaced by an amount of Rs. 2000/-. He said that there is no guarantee of an IC. But when i purchase it he simply said that your phone is always in guarantee period in betwen one year. We face many hindrance from last two weeks. Please do the needful as soon as possible.

Thanking You,
Your's faithfully.

My phone no. - [protected].
IEMI No.-352012/04/274940/7.

Plz do the needful

Nokia — NOKIA E90 PURCHASED BUT PIECE WAS DEFAULT

I HAD PURCHASED A NOKIA E 90 MOBILE FROM VIJAY SALES ON29/02/2008. AFTER 7 DAYS I FOUND THAT THE HAND SET WAS DEFFECTIVE I CONTACTED VIJAY SALES THEY TOLD ME TO GO TO THE NOKIA CARE OFFICE THEY TOLD ME THE PIECE IS DEFECTIVE AND THEY WILL SEND MY HANDSET TO THE HIGHER AUTHORITIES I SUBMITTED MY HAND SET ON 18/03/2008, THEY TOLD ME I WILL GET MY HANDSET WITHIN A MONTH BUT TODAY THE DATE IS 19/04/08 I HAD PURCHASED THIS HANDSET FOR Rs35190 IF I DONT GET MY HANDSET BY TOMORROW PLEASE GIVE ME BACK MY MONEY OR ELSE I AM GOING TO THE CONSUMER COURT.

NOKIA, E90 — LCD FAILURE

MY E90 CELL WAS GIVEN TO YOUR LOCAL DEALER M/S BHAJANLAL COMMERCIAL PVT. LTD.KOLKATA 16 ON 13-5-08 . LCD FAILURE WAS REPORTED. SINCE THAN I AM AFTER THE DEALER WITHOUT ANY PROPER FEEDBACK.

Nokia / E90 — Buy Nokia Mobile, If you want to lose your money

Subject: If you want to loose your money, buy a Nokia Mobile

Introduction: My name is Magdy Amin Aly Helal, I work as the Service Manager of Al-Mansour Iraqi Automotive Co. (MAC Iraq) the sole distributor of GM products in Iraq, I am Egyptian and my work is based in Iraq at the moment / my e-mail address is [protected]@maciraq.com

My Complaint: I have purchased a Nokia Mobile (E90) serial number [protected] on the 3rd of June 2008 and from that date I am suffering from this expensive mobile / I2 replaced the speakers 3 times then they replaced the main board for the same defect / but the un-expected have happened, the camera flash light is turned on and I couldn't put it off / another time the main board was replaced / now it is under repair as the speakers are not operating another time- I am still waiting to see the result and I will continue suffering till I buy another mobile but sure it will not be nokia as each time I am threatened that my mobile is out of warranty because the main board was previously replaced
My telephone # is +[protected]

Magdy Helal

Nokia — No box piece are getting

Dear Sir/Madam,

As i am searching for 6233 music edition nokia mobile new box piece from past 3-4months but i am not getting else where in the shop.Kindly let me know the dealer address so that i can purchase the mobile.

Thanks & Regards,

Ameen.

NokiaE90 — Display light not glowing and body paint come out

Hi i am Anil Thakur i have purches Nokia E90 on 03.06.2008 vide no [protected] from mumbai Alfa vide B/207. sir since one month my mobile display lights unserviceable and body paint coming out i have made complaint on phone gevin by shop but nobody attrned so far it is requested that plase advice your customer care to attend my complaint to avoide damage of Brand image of nokia thanks. my mobile no : [protected].

hello...
i m manish verma from lucknow. i m using ur nokia 5310 music express from last 6 months.but i m very dissappointed with the set as it lost its sound quality, and display in just the short period of 6 months. i had regestered my complaint 2 times in nokia care but both the time they returned me my set with the DIFFECTED SOUND. As my set is in warranty period so i m liable person to get my set replaced. please take some necessary steps as soon as possible to rectify my problem.

thank you

Dear Sir,
this is masood frm Anantapur ( AP) my Nokia Model hand set 6300, has been lost at Clock tower Near Birla Sun Life Insurance co. ltd, Anantapur, ON 31.10.09 between 7:00pm to 7:35pm. my mobile no.is [protected], and
IMEI No. is [protected],
Battery no.[protected]P
181B21542793
If any communication regarding this wants to talk then immediately 24*7 contact on [protected], Office no.[protected].Kindly as soon as possible take strict action.
Thanking You
P Masood Vali.
Anantapur ( AP)

NOKIA MOBILE 7900 PRISM — REPAIRING

DEAR SIR,
I HAD PURCHASED NOKIA MOBILE PHONE FROM NOKIA PRIORITY ALKAPURI FROM LAST 2 YEAR BACK.
RECENTLY MY PHONE IS NOT CHARGED BY CHARGER SO I WENT TO NOKIA CARE AT AKOTA OPPSITE DR. KADAM HOSPITAL VADODARA GUJARAT,
THEY ASKED ME THAT WE ARE NOT CAPABLE TO REPAIRE THIS INSTRUMENTS AND ADVISED TO GIVE ELSEWHERE .
IS IT RIGHT ?
I AM HELPLESS PLEASE ADVICED ME WHAT I CAN DO ?

REGARDS,

DEVENDRAKUMAR

[protected]@gmail.com
dm.[protected]@eil.co.in

hi
i am not able to type along with auto speller on nokia 5800 xm
plese give me a solution for the same
thanks

dear sir/madam

I am shankar from bangalore. I am having nokia E90. It was purchased 2years ago. It is hanging some times and speed is slow. Actualy i am using internet through this mobile. So it may attacking by virus.let me know which mobile antivirus is suitable and best for this. I have inserting 4gb memory card. We can put upto 8gb memory card for this. But used memory is 400mb only. Plese reply me i am waiting. My mobile no is [protected]

to

customer care manager
nokia customer care limited


sir,

i have purchased this set nokia E90 from kapashera new delhi on april 20, 2009. its a brand old . but nsir this mobile problum is tow days sim card registration faild. so pls tel me sir any hel me ?
kindly reply..

thanking you

Khurseed ahmed

To,
The Customer Services Manager,
Nokia
India

Dear Sir,

I'd purchased a brand new Nokia 5000 set from Gupta Jee Communications & Electricals against invoice no.362 dated 13.02.09 at Ghonda Delhi-110053. But the set was not working properly from a long time and one is totaly dead, then I'd deposited it with the Nokia Care at Mayur Vihar Ph-1, New Delhi-110091 on 7.11.09. But now they are telling me your set is not repairable please get it back. Please tell if my set is in gurantee period so why I get it back unrepaired.
Please answered me immediately.

Regards,

Sharad kant
Mob. No.-0 - [protected], [protected]

No Proper service provided by the customer care even when the cell phone is in warranty period.


To,
The Customer Services Manager,
Nokia
India


Recently in 27th August'2009 I had bought a Nokia 2626 from The Mobile Store in Chennai. From the next 4th Month itself, it started giving problems. This handset started giving problems from Dec'2009 itself, and from then till now there has been no help provided by Nokia Customer Care or The Mobile Store. I had kept the handset as it is, and still the Blank display.When I gave a complaint for the same at the mobile store, they did not agree to it and say it had been damanged knowingly. Why would someone do it? Its still in the warranty period. I asked them to replace the set, but that was not accepted. I request you for a change of handset. Since, this is changing my belief in Nokia. If this is how it is, I don't think I would be willing to buy any Nokia handset any further. No one from the Nokia Service Centre or The Mobile store is ready to help for the same, even when the phone is in waranty period. Every time the screen gets damaged, even without using it. Kindly get this handset changed. I have lost faith from Nokia. I am going to consider putting a case against the same in case no action is taken sometime soon.your nokia customer care approached and taking a handset 19/dec/09 and job sheet no:[protected]/091219/77. after 2 wkg collect the same, i go to your customer care 21/12/09 Eve 4.00pm waiting for approx 1 hour after that 1inconvenience same is collect the after By thursday(24/12/09) come & collect ur set and sign it (name not mentioned) 21/12/09. ok, but after that calling the Telecaller calling the sir your handset display not ready after 12 wkng days same is collect. againg today your executive is same word repeat the same. for your ref job sheet and mobile bill details given below:

Customer Number on the Mobile Store Bill: 1362533
Invoicing number: 1362533
UNIVERCELL
SPENCER PLAZACHENNAI.
SERVICE JOB SHEET:
JOB SHEET NUMBER:[protected]/091219/77 DATE:19/DEC/2009 TIME: 16.17.

pls do the needful on high pirority

best regards
S. Anantha Kumar
[protected]

sir,

I have deposited my NOKIA N72 mobile to customer care center SHRE SHYAM SAI COMINICATION, ROHTAK ON DATED[protected] service job no.[protected] & MOBILE SR.NO. [protected]
MY PROBLEM IS display screen is closed even after mobile in active condition.nothing can be seen on screen for seeing content.when I switch off & on the mobile display is active for some time

I paid 500/- for the same but my problem is not solved, after two week they said we will change display light for this you have to paid 1000/-after agree on this condition he is unable to give mobile on target date.
so please do needful urgently otherwise i give this problem in consumer forum.

Regards
ishwar singh rawat
[protected]
Rohtak.

Dear Sir,
I have lost my Nokia 6300 Mobile on dated 12.02.2010 at 1300 O'Clock from Gurgaon, Haryana, India.
My Details as following:
Name Vinod Kumar
Address Vill-Mangali, Dhani Jatan, Teh. & Distt.- Hisar, Haryana.
Phone Model Nokia 6300 B.Silver
Last Used No. [protected]
E-mail: [protected]@yahoo.co.in
Missed Date 12.02.2010
IMEI [protected]

Please Block the function of my given mobile phone (Kill).
I will be thankful to you.
Thaks & Regards
Vinod Kumar
Contact no. [protected]

i have purchased a nokia N- 3110 of your esteemed product from lanl ganga complex nokia center raipur chhatisgrah. it has been repaired by the center for 6-7 time but it is not working properly as the software is being formatted again and again but after 8-10 days the same thing is repeated. kindly exchange the same and oblige, the difference of amount will be paid by me. my detail is continue-
consumer complent no.[protected]
nokia model no- 3110([protected])
bil no- 55 dated[protected]


mukesh bhatt
accountant (c.f. office)
forest dept, raipur chhatisgrah.

i want to remind you about my complaint . i have purchased a nokia N- 3110 of your esteemed product from lanl ganga complex nokia center raipur chhatisgrah. it has been repaired by the center for 6-7 time but it is not working properly as the software is being formatted again and again but after 8-10 days the same thing is repeated. kindly exchange the same and oblige, the difference of amount will be paid by me. my detail is continue-
consumer complent no.[protected]
nokia model no- 3110([protected])
bil no- 55 dated[protected], plz act ammedatily


mukesh bhatt
accountant (c.f. office)
forest dept, raipur chhatisgrah.

i was complaint you before 8 days ago, but i think u cant interested in my complaint, sir i again request you kindly be my favor and slow the my problem about nokia 3110-
my mail id is [protected]@rediffmail.com


mukesh bhatt

Dear Sir, I have purchased a Nokia mobile of Model - No 7900 of crystal prism last yera i.e 2009. But unfortunately the cabinet was damaged due to dropping on the floor. I am from Sambalpur of Orissa. when I contacted to your registered Nokia Care office at Sambalpur they are not helping me in any way. they are saying that this cabinet is not avilable . So please sir confirm me wheather the cabinet is available or not.
Please sir hel me otherwise i am directly losing Rs 10000/
Waiting for ur response
yours faithfully
Dayasindhu Parida

Dear sir,
i lost my nokia 5610 xpress music model, and i want to buy it as it is a more sentiment on it.
Can i get new piece or atleast a 2nd hand piece.
very much appriciated to your response.
my mail id: parthasarathy.s.[protected]@gmail.com
Mobile number: +91-[protected].

dear nokia...

i am using an E90 communicator for more than 2 years. I have used the phone for 400 hrs nearly . this phone is serving me so nicely that i bought a second E 90. 8 months back. i am ont comfortable with any other phones.
I need some help now..
When i open my phone the display inside is not working properly. there is nothing showing up in the screen . its completely blank and black also .. earlier the screen shows up once in a while . please help me ..
also i need to replace my body panel and so i would like to know where it is available and what is the cost??
thank you
Vinu alappatt
ph:[protected]
[protected]@gmail.com

Kerala.

[protected]





I m frustrated after taking the NOKIA HANDSET EXPRESS MUSIC 5130

I have visited 2 times NOKIA CARE, NET DOT SOULTION A-5/1 TILAK NAGAR OPPOSITED STATION NEW DELHI- 110018



THEY HAVE ISSUED ME A FIRST JOB SHEET ON DATED 9/06/2011 WHEN MY HANDSET WAS UNDER WARRANTY TO REPAIR IT BUT AFTER 7 DAYS THEY HAVE NOT SERVICE MY HANDSET because they have demanded to pay a sum of Rs. 750/- for repair than i denied that it was in warranty so repair it with a minimum cost now Mr. HEMANT who is the senior responsible person of nokia has contact me to pay a 50% of service charge than i agreed to pay and again deliver my handset express music nokia 5130 to the nokia care in Tilak Nagar but after a one week they have again return my handset without repair and my nokia handset has been dead by the nokia care and told me that it is non-repairable



i did not understand i have not made this handset at home, it has been purchsased by the nokia outlet than why it is non repairable by the nokia care who has made this product in the market .





When it is non-repairable than why nokia company has launched this product in the market when it is non-repairable



kindly replace my handset



i m being disturbed by nokia care because i have not paid Rs. 750/- so that my handset has been dead



I HAVE ALSO ENCLOSED ALL JOB SHEET ISSUED BY THE NOKIA CARE KINDLY READ IT IN ATTAHCED FILES AND REPLACE MY HANDSET IMMEDIATELY.



I am very much disappointed with the service of NOKIA. no one is taking this issue seriously regularly I sent a lot of email ids of senior officer & nodal officer of NOKIA DEPARTMENT but I did not understand why they have not personally contact us.



If the Mobile is not put into use by you or your authorized representatives, I will be left with no other option but to seek the legal assistance of the appropriate forum to get my grievances redressed. I am not really happy with the way that your after care service centre is functioning, since they are simply interested in charging the customers rather than addressing the issue/problem rightfully.



I hope you will understand my mental agony and the problem I have been facing all these days and set the issue amicably since it is the responsibility and duty of the producing firms to attend to the customers’ needs.



I have already send my handset to the nearest NOKIA CARE (Mr. Baljeet,
Net Dot Solutins, Tilak Nagar ) for many times but due to the increase o[censored]r customers so the mobile is not properly accessed initially when I purchased than the FM and loudspeaker was not working than I visited nokia care to repaired it but now it is totally dead Its not working and its in warranty and today I visited NOKIA CARE, Tilak Nagar to repaired it but they have given me a job sheet without repair because the are charging Rs. 750/- for repairing even it is in warranty and I regret to inform u that I have seen four cases in front of my eyes the nokia care is demanding the charges of nokia handset which is in warranty and the care has given a excuse of component fault





I already sent my complaint to Mr. HEMANT GULATI but he denied from it.







I am not satisfied.. The cell has purchased Just few months ago and already i have send it to the nokia care but again the problem consist and its not working (dead). I do not want a used handset. I am not interested in a used one. Kindly provide me a new handset ( Box Piece) or kindly repay of the money back.



I am very sorry to say - The service Nokia is providing are worse than the Government Service.. It is not satisfied the consumer but you are forcing the consumer.

I have not taken the replacement handset from the Nokia Care RT - Nagar, and I will not take until I Get a New one,

If Nokia is not taking this seriously, I should go through the proper channels. I will be wating an acknowledgement from the Nokia Care on the letter.. (which has the same thing written) and we take it to the consumer Court. Also if I don’t get a reply within 2 days I will start sharing the same in the websites. Blogs.. Etc.. And beware ppl on the nokia and the service of the Nokia.

Again I will not ready to take a used handset as a replacement. Kindly consider my complaint and take necessary action either u replace myhandset or repaired it properly.

I believe on nokia blindly with their services and robustness. But just after one month, the handset started giving troubles. Its sound was not working properly and gradually it stopped working. Since then time the mobile set is hanged problems for that i have requested the shopkeeper to replace or repair it but unfortunately atlest 30 repeatidly visits to the shop, i always have been assured for the next time for the same. now i am fedup with that situation.

I HAVE ALSO ENCLOSED THE JOBSHEET AND WARRANTY SHEET ATTACHED WITH THIS EMAIL KINDLY CHECKED IT AND HELP ME TO RESOLVE MY PROBLEM







from

HERRY GULATI

[protected]

[protected]

Dear Nokia

I recently bought Nokia c6, but it is working worst. In this mobile, youtube is working, but video cannot be seen. It is totally blur. MP4 videos cannot be played in this mobile. software is also very slow in working. I really felt that I wasted my money RS. 140000. It is very bad towards customer satisfaction. Why does Nokia release this kind of failure phones in the market. Nokia is simply cheating public who has good faith on this bloody company. I suggest not to by nokia. It is not worth of our money.

In other stream, least prices mobiles also supporting all MP4 videos, has good video clarity, and speed browsing.


S. Keseva Rao
Hyderabad,
Ph. No. [protected]

Dear Nokia,
I had purchased Nokia Asha 302 Plum red colour from spice mobile store 24 days back from vaishali ghaziabad, color fading problem at panel was made a complaint at nokia care at vaishali ghaziabad 20 days back, till now no reply from care centre regarding change of panel. please take required action.

Thanking you,

Jitendra Gupta
Abhay Khand-III, Indrapuram
Ghaziabad
mob: [protected]

Nokia — Memory problem

To,
The senior manager Nokia Customer care,

I have purchased my Nokia 6233 handset in last December. Since then, I am facing multiple problems with this phone. Within three months of the purchase, there was a reception problem with the phone. It got repaired in another two months and again started problem with the memory card. The handset gets hanged when memory is in use.
I sent the handset to the customer care centre at Baroda as well as surat and lastly at Ahemdabad also. For the last three months, these care centres are not paying attention to my complaints and have not given me any feed back or reply.
I am still waiting for the reasonable reply.
Please look in to the matter and do the needful as early as possible. It has been a complete year now since my complaints are not rectified.
Thanking you,

nokia 1661 — phone & sim contacts

Dear sir
I had recently bought Nokia 1661 from phone galleria, M.g.road bangalore 01 0n 03-09-09 bill no :425 at 1.45 pm.
The problem is that when i select phone memory it shows both sim & Phone contacts, when i select sim memory it shows both sim & Phone contacts.I gave for repair on 12th sept 2009 in nokia care R.T.nagar, Bangalore 32. pnno[protected]The job sheet no : is[protected]/090912/52.
I Went to collect the phone on 14th sept 2009 i had collected the phone even then i saw that the problem was as before.they told that they had updated new software then why again same problem.

Again i gave for repair on 19th sept 2009 in nokia care R.T.nagar, Bangalore 32. They gave me manual job sheet no : 8705, dated 19-09-09 as the computers are not working on 19-09-09.
i went to collect the on same day at 6.15. the problem was not rectified. they told that they had updated new software then why again same problem.

Again I gave for repair on 19th sept 2009 in nokia care R.T.nagar at 6.35pm
Bangalore 32. pnno[protected]The job sheet no : is 30546550/090919/14.
I told them to give it to head office & check properlly.
I think they phone has got some problem when i bought it.

please solve my problem as early as possible.
please replace with new one as it was purchased 15 days back.
I am using nokia phone since 8 years this kind of problem i did not come across.

Please replace my phone or repair & give it to me.
please solve my problem. My office phno is 40163100 ext no:117.
imei no: [protected]

I have nokia3110c phone.in last 3 months i use 2gb memory card.but now last three days the memory card did not shown it, s data.the phone show as, opperation failed.plz give me some advice to realise from this problem.
Thanking you.

Nokia 5310 Music Express — Cellphone stolen on 08/02/09

Respected Slr/Madam

This is to let you know that I have lost my NOKIA 5310 Music Express mobile on 08/02/09 at my working place "WATERSTONES COUNTRY CLUB, Marol, Andheri(E)" which was purchased 3-4 months before. When tried calling the number, its giving a message " THE NUMBER IS NOT REACHABLE"

The deatails of my mobile are

IEME NO [protected]
Item Number : 002H7M4

Kindly request you to help me find out my mobile as soon as possible since I not in a financial status to purchase a new one for my self. In case you get any information regarding my lost mobile, i kindly request you to contact on my friends mobile no: [protected].

Looking forward for apositive response from your side.

Regards
Shashi Gond

Nokia 5310 Music Express — Lost Mobile

Dear Sir,

I lost my mobile Handset- Nokia 5310 Music Express having IMEI No [protected]. Request to Block this Handset bearing this IMEI Number

Kindly do the needful & revert back on [protected]@rediffmail.com.

dear sir i loss my nokia 5310 hendset i have to block my mobile i want ur cantact no...

Nokia 3110C — SERVICE OF NOKIA SERVICE CENTER

I AM MR.SRINIVAS PURCHASED THE NOKIA 3110C HANDSET FROM ANDHRA PRADESH IN NIZAMABAD. PURCHASING DATE:23/10/07.
AFTER 2 DYAS IT IS GIVING PROBLEMS.I WENT TO THE SHOWROOM THEY TOLD GO TO THE SERVICE CENTER & I WENT THERE & GIVEN HANDSET & TOLD THE PROBLEM.(PROBLEM IS CALL AUTOMATICALLY CUTTING WHILE WHEN I AM CONTINUING THE CALL.)THEY TAKEN SET FROM ME ON 28/11/07&GIVEN SERVICE JOB SHEET.SERVICE JOB SHEET NO : 45134.THEN THEY TOLD THIS IS ONE WEEK PROCESS & I TOLD OK.AFTER ONE WEEK THEY TOLD WE WILL REPLACE THE SET AFTER ONE WEEK.NOW STILL THERE IS NO RESPONSE.I AM SUFFERING BY PURCHASING NOKIA. PLZ LOOK INTO THA MATTER & SOLVE THE PROBLEM AS EARLY AS POSSIBLE.AFTER RECIEVING THE MAIL PLZ SEND THE REPLY WHAT IS THE STATUS.

REGARDS,
M.SRINIVAS
NIZAMABAD
ANDHRA PRADESH
CELL:[protected]/[protected]
EMAIL ID:[protected]@YAHOO.CO.IN

I AM MR. PRAVEEN PURCHASED THE NOKIA 3110C HANDSET FROM ANDHRA PRADESH IN JANGAON TOWN OF WARANGAL TOWN.

IT IS GIVING PROBLEMS OF MUSIC PLAYER IS NOT UPDATING IT IS SHOWING. AFTER UPDATING THE MUSIC PLAYER IT IS SHOWING "NO MUSUC FILES FOUND" MY MUSIC PLAYER IS COMPLETELY NOT WORKING. PLZ SEND THE REPLY WHAT IS THE SOLUTION.

my nokia model no 3110c prbolems are my music player updating libray but not files found error & not show to music players please email to solve the problems & please nokia restor new factory setting try to *#7780# use but not solve the problems please new formts download to site how to download
please help me

thank you

i cant to save any internet configuration in my Nokia 3110 cellular phone. when i save it here comes a message that" 70 sets only. settings discard" how can i do now?

Please anser repley fast in my email ID [protected]@yahoo.in

how to open on my bluetooth
bluetooth is not on ?
Plz. Help
My Mob.No-[protected]

Nokia6030 — Block the instrument

I have lost my NOKIA 6030 instrument two days back. I wish to lock the instrument. I have already filed an FIR. What should i do to block my Mobile.

There is no custromer care Nos with me. I would be thenkful if you mail me the customer care nos

Dear Sir

Request you to pls block the cellphone Model No.Nokia 6030 bearing IMEI # [protected] as the same has been lost on 27th Aug'09 at 11 AM.

We have already lodged a complaint regarding the same on 28th Aug'09 with Anand Vihar Police Station bearing General Diary Reference # 37B

Pls get in touch with me on below conatct details if any information is available regarding the same.

Name Shobhit Tandon
146, Sreshtha Vihar,
Vikas Marg Ext - II,
Delhi - 110092
Mobile - +91-[protected]

Regards
Shobhit Tandon