Nokia India Complaints & Reviews

Nokia — Memory problem

To,
The senior manager Nokia Customer care,

I have purchased my Nokia 6233 handset in last December. Since then, I am facing multiple problems with this phone. Within three months of the purchase, there was a reception problem with the phone. It got repaired in another two months and again started problem with the memory card. The handset gets hanged when memory is in use.
I sent the handset to the customer care centre at Baroda as well as surat and lastly at Ahemdabad also. For the last three months, these care centres are not paying attention to my complaints and have not given me any feed back or reply.
I am still waiting for the reasonable reply.
Please look in to the matter and do the needful as early as possible. It has been a complete year now since my complaints are not rectified.
Thanking you,

nokia 1661 — phone & sim contacts

Dear sir
I had recently bought Nokia 1661 from phone galleria, M.g.road bangalore 01 0n 03-09-09 bill no :425 at 1.45 pm.
The problem is that when i select phone memory it shows both sim & Phone contacts, when i select sim memory it shows both sim & Phone contacts.I gave for repair on 12th sept 2009 in nokia care R.T.nagar, Bangalore 32. pnno[protected]The job sheet no : is[protected]/090912/52.
I Went to collect the phone on 14th sept 2009 i had collected the phone even then i saw that the problem was as before.they told that they had updated new software then why again same problem.

Again i gave for repair on 19th sept 2009 in nokia care R.T.nagar, Bangalore 32. They gave me manual job sheet no : 8705, dated 19-09-09 as the computers are not working on 19-09-09.
i went to collect the on same day at 6.15. the problem was not rectified. they told that they had updated new software then why again same problem.

Again I gave for repair on 19th sept 2009 in nokia care R.T.nagar at 6.35pm
Bangalore 32. pnno[protected]The job sheet no : is 30546550/090919/14.
I told them to give it to head office & check properlly.
I think they phone has got some problem when i bought it.

please solve my problem as early as possible.
please replace with new one as it was purchased 15 days back.
I am using nokia phone since 8 years this kind of problem i did not come across.

Please replace my phone or repair & give it to me.
please solve my problem. My office phno is 40163100 ext no:117.
imei no: [protected]

I have nokia3110c phone.in last 3 months i use 2gb memory card.but now last three days the memory card did not shown it, s data.the phone show as, opperation failed.plz give me some advice to realise from this problem.
Thanking you.

Nokia 5310 Music Express — Cellphone stolen on 08/02/09

Respected Slr/Madam

This is to let you know that I have lost my NOKIA 5310 Music Express mobile on 08/02/09 at my working place "WATERSTONES COUNTRY CLUB, Marol, Andheri(E)" which was purchased 3-4 months before. When tried calling the number, its giving a message " THE NUMBER IS NOT REACHABLE"

The deatails of my mobile are

IEME NO [protected]
Item Number : 002H7M4

Kindly request you to help me find out my mobile as soon as possible since I not in a financial status to purchase a new one for my self. In case you get any information regarding my lost mobile, i kindly request you to contact on my friends mobile no: [protected].

Looking forward for apositive response from your side.

Regards
Shashi Gond

Nokia 5310 Music Express — Lost Mobile

Dear Sir,

I lost my mobile Handset- Nokia 5310 Music Express having IMEI No [protected]. Request to Block this Handset bearing this IMEI Number

Kindly do the needful & revert back on [protected]@rediffmail.com.

dear sir i loss my nokia 5310 hendset i have to block my mobile i want ur cantact no...

Nokia 3110C — SERVICE OF NOKIA SERVICE CENTER

I AM MR.SRINIVAS PURCHASED THE NOKIA 3110C HANDSET FROM ANDHRA PRADESH IN NIZAMABAD. PURCHASING DATE:23/10/07.
AFTER 2 DYAS IT IS GIVING PROBLEMS.I WENT TO THE SHOWROOM THEY TOLD GO TO THE SERVICE CENTER & I WENT THERE & GIVEN HANDSET & TOLD THE PROBLEM.(PROBLEM IS CALL AUTOMATICALLY CUTTING WHILE WHEN I AM CONTINUING THE CALL.)THEY TAKEN SET FROM ME ON 28/11/07&GIVEN SERVICE JOB SHEET.SERVICE JOB SHEET NO : 45134.THEN THEY TOLD THIS IS ONE WEEK PROCESS & I TOLD OK.AFTER ONE WEEK THEY TOLD WE WILL REPLACE THE SET AFTER ONE WEEK.NOW STILL THERE IS NO RESPONSE.I AM SUFFERING BY PURCHASING NOKIA. PLZ LOOK INTO THA MATTER & SOLVE THE PROBLEM AS EARLY AS POSSIBLE.AFTER RECIEVING THE MAIL PLZ SEND THE REPLY WHAT IS THE STATUS.

REGARDS,
M.SRINIVAS
NIZAMABAD
ANDHRA PRADESH
CELL:[protected]/[protected]
EMAIL ID:[protected]@YAHOO.CO.IN

I AM MR. PRAVEEN PURCHASED THE NOKIA 3110C HANDSET FROM ANDHRA PRADESH IN JANGAON TOWN OF WARANGAL TOWN.

IT IS GIVING PROBLEMS OF MUSIC PLAYER IS NOT UPDATING IT IS SHOWING. AFTER UPDATING THE MUSIC PLAYER IT IS SHOWING "NO MUSUC FILES FOUND" MY MUSIC PLAYER IS COMPLETELY NOT WORKING. PLZ SEND THE REPLY WHAT IS THE SOLUTION.

my nokia model no 3110c prbolems are my music player updating libray but not files found error & not show to music players please email to solve the problems & please nokia restor new factory setting try to *#7780# use but not solve the problems please new formts download to site how to download
please help me

thank you

i cant to save any internet configuration in my Nokia 3110 cellular phone. when i save it here comes a message that" 70 sets only. settings discard" how can i do now?

Please anser repley fast in my email ID [protected]@yahoo.in

how to open on my bluetooth
bluetooth is not on ?
Plz. Help
My Mob.No-[protected]

Nokia6030 — Block the instrument

I have lost my NOKIA 6030 instrument two days back. I wish to lock the instrument. I have already filed an FIR. What should i do to block my Mobile.

There is no custromer care Nos with me. I would be thenkful if you mail me the customer care nos

Dear Sir

Request you to pls block the cellphone Model No.Nokia 6030 bearing IMEI # [protected] as the same has been lost on 27th Aug'09 at 11 AM.

We have already lodged a complaint regarding the same on 28th Aug'09 with Anand Vihar Police Station bearing General Diary Reference # 37B

Pls get in touch with me on below conatct details if any information is available regarding the same.

Name Shobhit Tandon
146, Sreshtha Vihar,
Vikas Marg Ext - II,
Delhi - 110092
Mobile - +91-[protected]

Regards
Shobhit Tandon

Nokia E 90 — faulty phone

send for repairing of e 90 handset, thrice in a month for the complaint of automatically re starting, non clear voice due to some faulty in speaker, kewpad non fuctioning please replace my handset as early as possible .

Same here,


My E90 was sent in for a microphone problem shortly after it was purchased (nobody could hear me speaking = microphone was dead)


After being returned to me (Nokia repair centre at Vodaworld in Johannesburg) the Bluetooth was not working.
I can only imagine that the folk at Vodaworld repaired the microphone but broke Bluetooth.

Now that I want use Bluetooth Nokia/Vodaworld tells me the phone will not be repaired (even while it is still under warranty) due to scratch marks on the phone.

Apparently I had "abused" the handset.

The phone itself (with microphone) still works perfectly.


Nokia/Vodaworld offers me a replacement phone at R4400 ($500).
I will only receive the new handset, Nokia/Vodaworld are keeping the E90.


I find it more than strange that Nokia does not honour its warranty on the E90 while insisting that I purchase a new handset.


Surely If I pay for the new handset (E75) I should also receive the old one back (E90) as it is also paid for in full.



Looking at all the bad reports it appears that the Nokia E90 has not been Nokia's best effort.


Their refusing to honour the warranty can only mean one thing: Nokia is trying to get rid of the E90 as soon as possible in order to move on and clear their name.




Kind regards
Hendrik Snyman

NOKIA/N72 — CHEATING

I WENT TO THE NOKIA SERVICE CENTRE ON M.M.ROAD ON WEDNESDAY 9TH SEPTEMBER.I HAD SOME PROBLEM WHICH EVEN THE PEOPLE THERE WEREN'T SURE OFF WHETHER ITS A HARDWARE OR SOFTWARE PROBLEM.NEVERTHELESS THEY UPDATED THE SOFTWARE AND ASKED ME FOR RS.460.I PAYED THE MONEY AND ASKED THEM FOR THE RECIEPT ANGD THE LADY THERE SAID THEY GIVE RECEIPT ONLY FOR AN AMOUNT GREATER THAN RS.500.I WAS SHOCKED BUT I LEFTWITHOUT CREATING A SCENE.BUT I MADE IT A POINT TO FIND OUT FROM OTHER NOKIA CUSTOMERS WHICH IS WHEN I REALISED I WAS CHEATED FOR SURE.
I WOULD LIKE A REPLY AS SOON AS POSSIBLE ON THIS MATTER.
THANKYOU.

with due respect i yogender want to inform you dat i have purchased nokia 3110c but after two days it get automatically switched off and it never on, music player also does not support and it also shows sim card rejected .i had given my phone to the nokia care five times at chandigarh sec.35a quite no.6 .but the problem is not yet solved. after repairing it again retain its same problem. Now i am going to consumer court so plase take suitable action. IMEI no. is [protected]
contact me.
[protected] &
[protected]@YAHOO.COM

Nokia — dialer tune

From past two weeks i m waiting for a dialer tune and i have given complaint also but till date i have not received any call from ur concren, everyday i use to call customer care but no response, from december 3rd onwards i m waiting for ur call, twice they have given complaint no but the song which i have been requested still has not been activated.plz do the needful.

nokia cell phone — without request dialer tune

Idia company is thrusting caller/dialer tune to my cell phone without request and deductihg charges
without my consent.my cell no is [protected]

nokia cell phone — does not received the courier and receipt no. lost

i doesn't received the courier which was delivered on 1st april from padrauna to jaipur on the name of mr. sandeep agrawal c/o aurum infocom ltd.,608,6th floor,green house,ashoka marg,c-scheme,jaipur(rajasthan)
where the courier is at present please chech it out an d reply me as soon as possible.i don't have receipt no. sorry for that.it was delivered by ankit bagaria.please its my humble request

nokia 7210 supernova — not satisfied with your servicre & mobile

Job Sheet No [protected]/090722/51 Date 22/Jul/2009


Dear Sir/Mam
I bought a New Nokia 7210 Supernova Phone on 21 December 2008 from Univer Cell, parry’s, Chennai 60001. But Now the current position is that my Phone is not working properly (Battery doesn’t full & phone hanging ) we have purchased Nokia 7210 Supernova Phone thinking the best model & brand name in the market .

But with much regret to inform you that within 60 days of purchase its starts hanging so that we gave to your service centre they repaired & promised that it will not happen again .but now within months again it starts giving the same problem .

We gave it to your service centre they promise to give within two days but now they telling that it will take another 10 days this cannot be allowed and also I am without a phone for almost 2 days
which is a basic need for life.

It seems this particular piece is not up to your mark & according to your reputation

We paid full amount to you and in return we want good material.

How can we accept this faulty piece?

Kindly deliver us brand new piece we are not interested in repaired cell phone

Kindly do need full & live to reputation

Thanking you
Yours valuable customer
Arvind Kumar Mobile: - [protected] alternative No
Email: - [protected]@yahoo.co.in

nokia 7210 supernova — NOT SATISFIED WITH YOUR SERVICE & MOBILE

Job Sheet No[protected]/090722/51 Date 22/Jul/2009


Dear Sir/Mam
I bought a New Nokia 7210 Supernova Phone on 21 December 2008 from Univer Cell, parry’s, Chennai 60001. But Now the current position is that my Phone is not working properly (Battery doesn’t full & phone hanging ) we have purchased Nokia 7210 Supernova Phone thinking the best model & brand name in the market .

But with much regret to inform you that within 60 days of purchase its starts hanging so that we gave to your service centre they repaired & promised that it will not happen again .but now within months again it starts giving the same problem .

We gave it to your service centre they promise to give within two days but now they telling that it will take another 10 days this cannot be allowed and also I am without a phone for almost 2 days
which is a basic need for life.

It seems this particular piece is not up to your mark & according to your reputation

We paid full amount to you and in return we want good material.

How can we accept this faulty piece?

Kindly deliver us brand new piece we are not interested in repaired cell phone

Kindly do need full & live to reputation

Thanking you
Yours valuable customer
Arvind Kumar Mobile: - [protected] alternative No
Email: - [protected]@yahoo.co.in

Nokia — ABOUT NEWLY PURSHASED MOBILE NOKIA 7210 SUPERNOVA

Respected Sir,



I have a purshased a mobile on 26 july 2009 mobile model no.nokia 7210supernova.but now something problem in a my handset it is not a started almost dead . i gone into the nokia care with my handset and meet with the mobile engineer. they are check my set and say that this is a liqiuid damage but i asked to the engineer this is a not a liquid damage problem and also iam say that iam charge my phone in a home after charging set is not started but the person not hear me and said your set is a out of warrnty and you have to paid them for the repair .

My mobile fell once it was not even two months of purchasing of this mobile. then after the fall i opened my mobile. then it went white . again it works for little time then it goes white. Many of them told that its operating software is gone. do i have to flash fire, or any other solutions . plzzzzzzz tell any alternative solution . Whats the problem

waste mobile ask nokia to close the company

i m very satisfied with nokia priority dealer at mahesana.
i buy nokia E71 from nokia proority dealer.n i m fully satisfied b'cause after sales he @ nokia promoter give me knowledge about best services like nokia messaging service, ovi, navigation.
also he send me a msg about promotional scheme/ launching a new phone.
thanking you

nokia 7210 supernove not working after charging it.
What could be the Reason? dOES IT GETS OFF IF BILLS ARE NOT PAID ?

Hay Hi sir/mam,

i have buy one celphone of nokia 7210 supernova from india gujarat.
and i m stying in africa. when i buy this celphone that time it was ok ..but from when i
come here from that time it's get a problam . problam is like when i'm talking on phone
that time it's automatcly restart it's self . so pls kindly requsting you to give me solution .
and when i am caling to that shoper at india . he is saying that you may be download some thing from bluetooth. but i have download any thing from any bluetooth .

so pls tel me what to do . or if any softwer is there so kindly give me link so i can do work with that.

thank you
yours customer

Mr.krunal patel W.africa
mob no [protected].

Hay Hi sir/mam,

i have buy one celphone of nokia 7210 supernova from india gujarat.
and i m stying in africa. when i buy this celphone that time it was ok ..but from when i
come here from that time it's get a problam . problam is like when i'm talking on phone
that time it's automatcly restart it's self . so pls kindly requsting you to give me solution .
and when i am caling to that shoper at india . he is saying that you may be download some thing from bluetooth. but i haven't download any thing from any bluetooth .

so pls tel me what to do . or if any softwer is there so kindly give me link so i can do work with that.

thank you
yours customer

Mr.krunal patel W.africa
mob no [protected]

Dear Sir/Mam
I bought a New Nokia 7210 Supernova Phone around June 2009 from jaipur. But Now the current position is that my Phone is not working properly (Battery doesn’t full & phone auto off & Hangs) we have purchased Nokia 7210 Supernova Phone thinking the best model & brand name in the market .

But with much regret to inform you that within 90 days of purchase its starts hanging so that we gave to your service centre they repaired & promised that it will not happen again .but now within days again it starts giving the same problem and now problem occurs within some hours of operation.

After repeatidely problem after all they told us that it will go to nodia head office as told and will return after 1-2 months, but it came within 15 days and the same problem occured within 1/2 hr. of opration.

It seems this particular piece is not up to your mark & according to your reputation

We paid full amount to you and in return we want good material.

How can we accept this faulty piece?

Let me suggest that waht should i do to swap the present set and purchase another set of good quality of your's.

Kindly do need full & live to reputation

Thanking you
Yours valuable customer
Madhuresh Bagari Mobile:- [protected] alternative No
Email: - [protected]@gmail.com

nokia 7210 supernova — CELL DoesN'T WORK AFTER SERVICE

nokia 7210 supernova was problem at tne time of running and after the service provided byb the nokia care the cellphone not working properly.


nitin gautam
con:-[protected]

COMPLAINT AGAINST NOKIA PRIORITY DEALER
Behavior of 15, Manglam Place, Shop No G-8, NN Mall, Adjoining M2k Cplx, Rohini Sector-3, Delhi - 110085 is not good. The person who pickup the phone for inquiry, he is very rude and he is spoiling the reputation of NOKIA, plz do action against this branch.

Nokia E51 — Replacement of Battery

Sir,
We are shoked to bring to youre knowledge that we have purchsed"E 51 NOKIA" mobil.the above noted set wich is tecnical problems in battry.when we purchased by "HOTSPOTS" Retails shope.then retailer'tell me' "No any problems creat 'BATTRY'.but only '11'months ago battry low, week & heat problem.Since we have purhased the mobile at a very dear price, we expect full value for our mony and ask.
At the earlist, also ensure that such problems do not creep up in future and that faith in "NOKIA" remains undaunted. In anticipattan of youre prompt response.

We purched a nokia mobile.the shop name"HOTSPOTS RETAILS PVT.LTD.
shoroom No.1, KCM Oasis, D37/37 Godowlia Varanasi, Banaras, 221001 U.P.
INV. No.[protected]/13:02:2008.
Costomer ID: [protected]
Name: RAJ MEDICINE
37/46 Godowlia Varanasi, U.P.
ITEM NAME: Nokia E51
Price: Rs.12350.00
THANKing,
Yours faithfully,
Raj Medicine
[protected]@rediffmail.com

Nokia - E51 Mobile Phone — Nokia dealers not providing spare battery

I was gifted a Nokia E51 phone (original with bill) in December '07. Recently the battery was starting to drain very fast. I approached the Nokia service center to have my phone checked. They took my battery out and put it flat on the table and rotated it. It was spinning freely and they said that the battery should not spin so freely and that there is a bulge and that is the reason why it is not retaining charge. They did not make a job sheet for this and asked me to go to a Nokia priority dealer to get the spares.

To my surprise none of the Nokia priority stores had the battery spare and they said that Nokia does not supply enough spares of this battery. I asked if they can place an order and get me the battery. They said they cannot do it.

Nokia care was also not helpful, they continue to claim that the battery is available and they give me nokia dealer numbers, most of which are not in use or are not nokia dealers any more.

In this situation I feel I can go the consumer court for causing so much trouble to a consumer by not having spares.

Please advise.

Regard
Arjuun

To
The Senior Manager (Customer Care)

Sir,

Re:- Replacement of Nokia BP-6MT 1050 mah 3.7 V Battery of my mobile no.[protected]

Dear sir,

I have Nokia E51 with BP-6MT battery no.:39321374861203922940670551 , having problem in battery. Battery backup is less from few days. Battery discharges very fast without using i.e.,to say the battery backup is not proper . I saw the condition of battery. battery thickness has increased 25% more as compared to normal size. I think it will get explode within few days, if I will charge.I request you to please look into the matter and get my battery replaced . Hopping for a positive response at the earliest .

by

PANKAJ AGARWAL
Varanasi.
E-Mail - [protected]@rediffmail.com
12, Chandrika Colony , Sigra , Varanasi (U.P.)221010

I hope NOKIA E51 is a costly set, this type of complain must not arise in such mobile sets.If customer has complained it must be attended immeidetly, without delay replacement of battery must be given. This action will maintain the confidence of customer for Nokia sets .

Nokia E51 battery must be replaced, complainer facing backup problem .

Arjuun Hi,

I too had the same experiance.

I bought my E51 sometimes on 24th August 2008, soon i was facing the problem of battery not hold on for log. I went ot the Nokia Care Centre sometime in January 2009. The service man told me to carge the battery for the full night in the switched off mode and the problem will be solved. I did the same but the problem did not solve.

I went to the Nokia Care Cnetre in March 2009 again and this time i was told that the battery has some voltage problem and the same is now unusable and need to be replaced. Since the warranty of the battery is only for 6 months i was not able to make them replace the battery as because the first time when i went there no job card was made.

I went to all the Nokia priority shop in Mumbai and I was surprised to find that none of the Shop was having a stock of the specific batter used for E51.

Now after having read so many complaints for the battery problem on so many different different bolgs on the internet i have come to a conclusion that this is a manufacturing problem and the Nokia Care peole knew of this problem and to save themself from the hasself of getting the new battery (which is not available) they are simply trying to pass the 6 months time for the battery so that we are not able to claim warranty.

I think if you wish we can jointly apply to the consumer court for the agony that is being caused to both o[censored]s.

With regard's
Rohit Gupta
Mumbai

hi,

I am facing same problem from last week. Need to get this battery replaced to the earliest.

BP-6MT battery no.:[protected];0670551

Awaiting for your response!!

Thanks

I've the same problem with mine. Its one year ten months old. Same thing with my associate's n81.

I had used my phone for more than a year and found same problem of bulging of battery,
Please update if any solution has been found.

it is also happening to my 4 month old mobile

I bought my Nokia N82 in May 2008. Now the battery BP-6MT (No. 39321374741103151610670551) has started discharging very fast, and doesn't last even one day. Moreover, there is a noticeable bulge, and I am worried, like Dr Kharecha, that it might explode.

I have been going from one Nokia Priority dealer to another, but none of them has stocks of the battery, and they are not willing to give me a date by which it will be available.

The Nokia N82 is a premium model, and I've been using it for just a year and a half. Now, my battery is bulging, discharging fast, and there is no replacement available. Where do I go from here?

Hi,
I bought my Noki N 82 from Vivek & Co., Mylapore, Chennai in April, 2008. For the last one month, I find the battery (BP 6 MT) discharging very fast. Presently, it wears out if I take four or five calls, lasting about 10 minutes !! I am having to keep it on charge all the time, even while talking. It is also bulging. Worst part is all the NOKIA PRIORITY dealers have washed their hands off the matter and they do not know when or if at all it will be available !! THEY ALSO CLAIM THAT THEY HAVE NOT RESPONSIBILITY FOR THIS STATE OF AFFAIRS Having bought an expensive NOKIA PHONE for Rs. 26, 000/-, this is my fate. Since I travel quite a bit, I feel utterly helpless as this batters wears out in no time. Can someone please help ? I would also request any advocate for advice how to sue the NOKIA Company for mental agony, business loss etc. Is there any danger in continuing to use this phoe- will it explode ? WOULD BE GRATEFUL FOR ADVICE. - Uma Shankar : [protected]@hotmail.com

Hi,
I bought my Noki N 82 from Vivek & Co., Mylapore, Chennai in April, 2008. For the last one month, I find the battery (BP 6 MT) discharging very fast. Presently, it wears out if I take four or five calls, lasting about 10 minutes !! I am having to keep it on charge all the time, even while talking. It is also bulging. Worst part is all the NOKIA PRIORITY dealers have washed their hands off the matter and they do not know when or if at all it will be available !! THEY ALSO CLAIM THAT THEY HAVE NOT RESPONSIBILITY FOR THIS STATE OF AFFAIRS Having bought an expensive NOKIA PHONE for Rs. 26, 000/-, this is my fate. Since I travel quite a bit, I feel utterly helpless as this batters wears out in no time. Can someone please help ? I would also request any advocate for advice how to sue the NOKIA Company for mental agony, business loss etc. Is there any danger in continuing to use this phoe- will it explode ? WOULD BE GRATEFUL FOR ADVICE. - Uma Shankar : [protected]@hotmail.com

Nokia 5800 Xpressmusic — Problem with the Nokia 5800 Express Music handset

Hi,
This is with reference to my consumer call reference number (2_3V25KH) & (2-3WLFJV), I would like to bring to your kind notice that I have bought a Nokia Handset – Express Music on 15th Feb’09, from NEO 17th THE DIGITAL STORE, GF – 17, PVR SAKET COMPLEX, NEW DELHI – 110017
There is problem with the handset:
1. No outgoing audio with handfree.
I would like to draw in ur kind notice that this is the second time that I have faced the similar problem in my phone within one week.
I have submitted my phone to Nokia Care (Dexters Digital Lab, Sec-3, Rohini, New Delhi) on 12th March’09 for the same problem, please note that after the servicing I have found scratches and the screegaurd of my phone was removed.
It is unbelievable that within a month time this kind of problems developed in my phone, which are still not resolved. It is now total one and half month that I have bought the phone from which 15days the phone is in Nokia care service center and now again I have submitted it to Nokia care for another 15days.
Even the Nokia care Service Center is not been able to provide me any stand by phone in place of my troubled phone.
I have called regarding this issue to Nokia care Bangalore (STD) at least 7-8 times for more than 2-3 hrs which is itself very costly and useless and have not received any satisfactory answers.
Please make it sure that the mobile must be immediately repaired, and if the problem still persist the handset must be replaced with the newer one. Otherwise I have no other option to go to the Consumer Court for the fake product and the mental taxation I had to go through.
Regards,
Vinay Sharma
[protected]

Vinay, intial lot of Nokia 5800 Xpressmusic did have problem with the speaker, I got mine corrected in just 1 hr time at the Nokia Care, Bangalore (Since I stay in Bangalore).
Speak to your Nokia Care about the scratches made, and see what they can do. 15 days is too much for a new phone. Seek advice of a lawyer and if it is profitable, file a dispute at consumer court.

Nokia 5800 Xpressmusic — Mobile lost while travelling

Please block this number as I have lost my Mobile while travelling .
Please make sure that it is blocked ASAP so that we can prevent it to be misused.

Nokia 5800 Xpressmusic — mobile theft

My cell was stolen on May 7th, 2009. I bought it on May 7th, 2009. It was Nokia 5800 Xpress Music. It's IMEI No. is – [protected]. I have already lodged an FIR with the police. I have not activated GPS and GPRS both on the phone. Please help me get my phone back. You can contact me through my email-id. Please let me know what else I can do.

Nokia 5800 Xpressmusic — Fade up with the nokia care

i have brought on nokia 5800 express music from mobile store CP, New Delhi on 21/5/09. I am facing the display Problem on this mobile from last 2 week. the display of the phone went blank when phone unlock. to restore the mobile display i have to switch off and switch on again then it show normal display but once it keypad lock display gone. i went to nokia care(Gee Mobile S. C. F. 92, 93 Mohinder Chamber, opp Distt. Court Jalandhar-144001) on 14/7/09 in morning 10.00 am. i shown this mobile there. one of the your so called engineer open this mobile and checked. he removed the tape provided on display screen and told me that your mobile have physical damage.and cannot be repair in warrenty and you have to pay Rs 3000.00( but when i checked it with nokia care at gole market delhi and at Pathankot, they told me it can repair in warrenty but they do not have spare part display screen so you have to wait for 2 week ). he packed my mobile(which was not proper packed again by another engineer after so many request). after packing it was found that my phone display gone totally. now no display while i restart my phone.when i asked about it to your engineer then he misbehave with me and told me that your display was like that only. i got no support from this nokia care. i am sure if there is any damage in my phone is only because of your engineer. because any physical damage can not change display while restart the phone. the head of this GEE mobile did not pick my phone.this the worst services i have got from any service centre. i went there to heal my phone and what they did they damage it. and all staff of the GEE mobile try to safe there engineer. they blame to me that phone is brought as it was after opening by the engineer. you the judge in your own case your nokia care[protected] also listen to engineer only no care for custumer. they do not have any care for customer. your engineer damage my phone and no body is listenting to me. I also able to know from nokia care delhi that 5800 have general problem of display and many phone are facing this problem.
kindly help me out from this problem. your engineer are not supportive and untrained.. they damage my phone and blaming me. its is not the way any brand like nokia representative should do. nokia have its own name in the market, if your customer care do the such type of mistake and not accepting thier mistake then the image of your brand be go down. now I have desided that i will not buy any nokia product and will say all my known that donot trust on nokia. what your service centre do with me only for three thousand Rupee orto save his engineer.

kindly give me the justice. because i am sure the damage done to my phone is by your engineer only. it must be repair in warrenty and action must be taken against your so called engineer. other i have to go to the consumer court for justice. it will also damage nokia image.
the matter must be taken seriosly and waiting for your reply
yours
rajeev kumar kataria
mobile no- [protected]
B-14/1113 Sant Nagar
Jalandhar
I

nokia 5800express music — mobile has stolen

Sir,
My Nokia mobile 5800 express music IMEI No. [protected] has been stolen by someone during my local traveling from ghaziabad to shahadra on a auto rikshaw on 03/06/2009 at ghanta ghar ghaziabad.Service provider i.e.mtnl has blocked SIM on my request.You are requested to please trace its location & at what number this set is being used through EMEI No. & oblige.

Yours faithfully,
manish kumar
jain std pco, kachehari road, raisinghnagar,
dist-sriganganagar, rajasthan
pin code-335051

Please Call back at [protected]

i also have the same problem. i thought i was touching a sensitive part. kindly assist me i[censored] got the solution

Nokia 5800 xpress music — Lost Nokia 5800 mobile

I lost my nokia 5800 Xpress music mobile phone while working in civil hospital, Nashik .
IMEI No. [protected] . Kindly help blocking the phone & locating it .

Thanks

Hi,

I have lost my mobile Nokia Express music, on[protected], at tolichowki, pista house at around 7.00 pm
The EMI NUMBER is [protected]. Please help me finding out the cell as I have lot of important information in the mobile which i cant afford to loose.

My number is [protected] or[protected]

Nokia Mobile-5800 Xpress music — Headseat not working

One speaker of the Head set is not working.complain give but they are telling it will take min.20 days.
I have purchased from S K Enterprisers of Rourkela,orissa

Nokia 5800 Xpressmusic — Internet browsing

I have purchase my cell dated:- 26/9/2009. When i open the browser it will be automatically closed and when i open the free website for downloading then downloading doesn't take place or website will be autometically closed and it will not allow to download.

Also i visited nokiacare center in rajkot(gujarat) for above problem. And they have updated nokia 5800 xpressmusic software. And still it is not working properly.

Plz. take the serious action for above problem and reply as early as possible.

Nokia 5800 — Mobile stolen

Sir,

I lost my nokia 5800 mobile last night at a cricket stadium. I have the IMEI number of the mobile. Can you please help me in tracking it ?

Thanks,
Aditya

The IMEI number of the device is : [protected]

Nokia 5800 xpress music — Lost of Mobile

Dear Sir/ Madam,

I lost my mobile on 03 Nov. 09. It was Nokia 5800 Xpress Music, Black Colour Phone.Purchase Date is 15 Oct. 09, Ghaziabad.I[censored] can trace my mobile then i will be very thankfull to you for your cooperation.Otherwise please bock my mobile phone.so that we can stop its unnececssary use.

Thanks & Regards
Payal Sharma

Nokia 5800 Xpressmusic — malfunctioning of handset

Dear sir,
i am very sorry to inform you that i had purchased a nokia 5800 express music on 14/08/2009.
I am facing some hardware related problem as the technician say right from the day I purchased it.
For the same problem i had gone to nokia priority 2 times but they are unable to sort this problem for me even after taking a month for the same problem.The name of that shop is mahavir elec.,nerul,Navi Mumbai.

I am sending you the details of the phone,please see if you can do something in this regard asap.
IMEI No.-[protected]
Model- nokia 5800 express music

Regards
Abhishek Kumar

NOKIA, SONY ERRIKSON, SAMSUNG ARE THE MAIN PLAYER IN PHONE MARKET AND ALL THE COMPANY ARE RELATED REST OUT OF INDIA.THE COMPANY COLLECT FROM INDIA MORE AND MORE PROFIT FROM INDIA .ALL COMPARATIVE VERSION IMPORT FROM CHINA ITS A VERY CHIPER COMPARITIVE WITH NOKIA, AND WITHOUT ANY PROMBLEM, SO NOKIA FRUSTATION WITH ALL CHINESE MOBLE AND BLAM TO CHINESE MOBLE WITH IMEI NO, KIND ATTENTION ALL REDEARS, OUR GOVERMENT TAKE A GOOD DISICISION AND ANNOUNCE TO CONVERT ALL MOBILE IMEI NO FREE. to ALL .THE MULTINATIOAL MOBILE COMPANY MORE PROFIT TRANSFER FROM INDIA .ATTENTION INDIANS AND ATTENTION GOVT.

PAWAN

Nokia 5800 — STOLEN MOBILE

DEAR SIR,
This is vamsi i m from Bangalore i purchased recently NOKIA 5800,mobile on the month of december-2009-3,my mobile is stolen in my P.G(paying guest) my mobile IMEI NO [protected].
so SIR please block my mobile i hope u will block my instrument............

THANKING YOU NOKIA.....,


Your's faithfully,
M.VAMSI KRISHNA SAI.

i have lost mobile nokia 5800
kindly block it as prevent from miss use and mobile
IEMI NO [protected]
AND KINDLY ALSO HELP TO FIND IT

i have lost mobile nokia 5800
kindly block it as prevent from miss use and mobile
IEMI NO [protected]
AND KINDLY ALSO HELP TO FIND IT

Nokia 5800 Xpressmusic — Stolen Of My Mobile

Dear Sir,

My Mobile Nokia 5800 xpressmusic is been stolen on[protected] around 12.30 p.m
the imi number of my handset is - [protected].

I Request You That Plz Catch That Bloody Theif...

My Alternet Contact no. is [protected].

My Mobile Nokia 5800 xpressmusic is been stolen on[protected] evening.
the imei number of my handset is -[protected].

I Request You That Plz Catch That Bloody Theif.

My Alternet Contact no. is[protected]

Nokia — Malfunctioning of Nokia 5800 xpressmusic

To
The Senior Manager,
Nokia India (Customer care)

Dear Sir,

I am I. David from Vellore, India. Being a regular user of Nokia products, I have purchased a Nokia 5800 handset on 28th January 2010.
From the very 1st day I was experiencing 'Unexpected error Restart the phone' while starting camera. I went to the dealer to return the phone but he asked me to contact Nokia Care. They made temporary changes. But after some days, the handset refused to start camera and videos but after rebooting it started nicely. This was repeated twice after a gap of 3/4 days. Then, it permanently refused to start camera and showed a message - 'Unexpected error Restart the phone '.
I gave a complaint to Nokia call centre. I took it to Nokia Care, where they could not repair it and so send it to the service centre at Delhi. The same is lying there till now.
[ IMEI No. - [protected] dated Feburary 5th 2010] AND [Online Job sheet no. –[protected]/100215/97 ]
Firstly, I am told by Nokia Care that all my valuable contacts will be lost due to formatting/updating software, for which I have to suffer irreparable loss.
Secondly, I cannot use the phone for half month now, so the purpose of purchase stands defeated.
Thirdly, I came to know subsequently from some other users and local shopkeepers that the 5800 model is much complained against due to the aforesaid problem they are getting.
Lastly, after duly purchasing a new phone nobody would like to use the same if it makes a tour to the service center so early.
I had a telephonic confabulation with Delhi's customer relation department, who did not pay heed to my cause. I am also awaiting reply from the Board of Directors at Finland, whom I have sent a relevant mail.
As such, I would like to request you to kindly provide me a replacement phone or a new phone of some better model for which I am ready to pay the difference amount.
I will be happy if you respond early. Hope to see that NOKIA maintains its worldwide reputation. Thanking you.

David. I

Address: 13/1 Masudhi Street, Ranipet,
Greatnagar, navalpur, Ranipet.
Pin Code -632402
Cellphone: [protected]
email : i.[protected]@live.in

Nokia 5800 Xpressmusic — Mobile Free Accessories

Nokia gives free Bluetooth Headset with every 5800xm. I buy the nokia 5800xm previews day, but they are not give me the free Bluetooth headset with 5800xm, they give me ordinary headset as a free. What am I doing now?

Nokia 5800 XpressMusic Mobile set — Loss of Mobile set

My Nokia 5800 XpressMusic Mobile Set with IMEI No. [protected] using BSNL Post Paid No. [protected] was lost on 07.04.2010 in Ranchi (Doranda Area). The FIR was lodged in Doranda (Ranchi) Police Station on 08.04.2010. I had purchased the mobile on 28.10.2009 from Nokia Priority Centre, Main Road, Ranchi (Kharkhand). Kindly do the needful to de-activate the mobile or the same could be returned back to me.

My Nokia 5800 XpressMusic Mobile Set with IMEI No. [protected] using BSNL Post Paid No. [protected] was lost on 07.04.2010 in Ranchi (Doranda Area). The FIR was lodged in Doranda (Ranchi) Police Station on 08.04.2010. I had purchased the mobile on 28.10.2009 from Nokia Priority Centre, Main Road, Ranchi (Kharkhand). Kindly do the needful to de-activate the mobile or the same could be returned back to me.
Thanks & regards!

Nokia 5800 Xpressmusic — worst mobile and even worse service

I ,Subin Mathew belong to a middle class family . Even though the nokia 5800 was too costly for my dad’s pocket he bought me the set believing the credibility of the nokia corporation.

But to my despair the set began to malfunction from day one. The interface was too slow , the camera quality was bad and the overall build of the phone was very poor. But I overlooked these facts due to my dads poor financial condition. I managed to cope with these problems for some time when one day the phone totally stopped working ... I straight away consulted a Nokia Care Mangalore who informed me that the phone’s board was malfunctioning and that it had to be sent to Bangalore for repairs. I was Informed that I would get the phone back in 14 days time but I had to wait for more than a month before got my set back.

After about two months the phone began to malfunction again and I was forced to send it for repairs again for the second time. This time too it took about a month for the set to come back in my possession.

About a month ago the phone stopped working totally and I was not able to use it. There were only a few days for the warranty period to end. I approached nokia care Trivandrum Vazhuthakad and explained my situation and asked them for a replacement set

Ref: job sheet no:[protected]/100/128/26. I called up their manager twice to remind him that I had lost faith in the Nokia Corporation and demanded either the set to be replaced by a new one with full warranty or for a full cash refund. After waiting for more than two weeks I was informed that I would not get a new set and that the old one was repaired. Dissatisfied, I lodged a complaint at Nokia customer care .Ref: Complaint no 1-[protected]. After a delay of two days I was informed that “It was under Nokia’s sole discretion to decide what to do.”

I feel that I have been cheated by Nokia not only of my money, but and also of my time. Its been a year since I purchased my handset. But I had the handset with me only for less than 9 months of duration .The rest of the time it was under the possession of various service centres . I Had paid Nineteen thousand rupees for purchasing the handset. I have had to spend about three thousand rupees more to meet the travel expenses to and from the various service centres.

Now the handset has stopped responding altogether and i have returened it to the service centre at Vazhuthacaud Trivandrum for the fourth time.
I plead my case to be looked into as soon as possible .



Subin Mathew

Nokia 5800 Xpressmusic — Display problem Nokia 5800xm

5800 xm mobile display problem, nokia care centre dimand Rs. 2250/- for replace the display. but my phone under warrenty, they giving excuse of your phone allrady diassemmbled but i take phone first time to nokia care centre.

5800xm — internet browsing

sir,

i am dhinesh and i am using nokia 5800xp , last weak i up date software from nokia which was provided by you after tah my inter net web browsing soft ware indicate jawa/ecm error and some imporatant web site not able to browse by me

Nokia 5800 Xpressmusic — late delivery of headset

my name is zabi,
my headset wa not working properly an when i gave it in a nokia care they are taking 15 days for the time period to replace it,how can i stay without headset for such long time,while driving and during various process im going through lot of difficulty

details of the jobsheet
service centre:edgecom
maruthi complex 1st main new thipsandra hal 3rd stage bangalore 560075
jobsheet number:[protected]
headset version:wh 205

im very much unsatisfied with this type of service of nokia i had never known nokia beiong a brand in india gives this kind of service,these have made my views go wrong towards nokia group

regards
zabi
[protected]

There is nobody to help us, not even police, i have launched complain & police not able to trck my mobile, Even i have provided information that which no. is using my cell ph. then also they are not able to track.

Cops dont have any traker, initially when i have launched my complain they told me that they will track my cell whenever it will switched on, i had a mobile shield in my cell, i got alarm msg. about the sim using my cell, I imidiately informed cops. but still they are not able to track mobile, this mean they dont have tracker indooff thing & it is all fake.

DEAR SIR/ MAM,


I HAVE LOST MY NEWLY TAKEN MOBILE PHONE NOKIA 5800 EXPRESS MUSIC HAVING EMI NO [protected]. NEED SOME HELP FROM YOUR SIDE.


SO KINDLY DO NEEDFUL AND AT THE EARLIEST.

THANKS & REGARDS

GURMITHA SINGH

how to tamil display in nokia 5800 xm

NOKIA 5800 XPRESS MUSIC — MY MOBILE

DEAR SIR
MY NAME IS VENKAT GANESH RAJA i have purchased a mobile from the mobile store in bhopal brand NOKIA modal 5800 X PRESS MUSIC on 30/04/2010 IMEI NO -[protected] I GOT A PROBLEM IN THE TOUCH SCREEN SO I HAVE SUBMITTED IT IN NOKIA CARE IN GUNA THEY REPAIRED IT AND GAVE BACK TO ME BUT THE PROBLEM PRESESTE AGAIN SO I SUBMITTED IT AGAIN TO NOKIA CARE THEY CHECKED IT AND SEND IT TO COMPANY FOR PERIOD OF 25 DAYS AND THAN THE PEACE CAME TO ME BUT THE PROBLEM WAS NOT SOLVED WHEN I WENT BACK TO THE NOKIA CARE THEY TOLD THAT THAY CANT DO ANY THING SO WHAT SHOULD I DO NOW PLS SUGGEST ME AND HELP ME TO GET MY MOBILE RIGHT....

pls take action on the service provider pls

Nokia 5800 Xpressmusic — lost my mobile nokia 5800 xpressmusic

i lost my mobile in golghar region in gorakhpur with bsnl postpaid number [protected]. please do the needful help in the same

Nokia 5800 Xpressmusic — Lost Mobile

I've lost my 5800 Express Music. Please tell me the procedure to block the same.

Nokia 5800 xpress music — Loss of Mobile

TRACKING MY LOST MOBILE WITH IMEI Number.
Dear sir/mam, i have lost my Nokia 5800 Xpress MusicMobile mobile at Yelahanka Air Force Base , Bangalore on 12/02/2011. I have registered a complaint in Yelahanka police station. My mobile No. is [protected] (I applied for a duplicate SIM and got it thru Vodafone the same day.) IMEI N0: [protected]. Please do help me in tracking my mobile .
Regards,
Dinesh Kumar Chanana

Nokia 5800 — nokia accessories

i recently bought a nokia 5800 music express and was very dissapointed at the earphones that came with the phone. i had a nokia n70 before this phone and the earphones was one which i could skip or forward and rewind the songs where as this earphone which is a upgrade of the n70 you cant do anything with, you cant skip or rewind or forward or anything. i must say that it was not what i expected at all!!! total dissapointment..

Nokia 5800 xpress music — mobile is stolen

sir/madame,
I have lost my mobile when i was travelling in a BMTC city bus in bangalore from Bellandur to Kadabisanahalli, in mean while when i checked for my mobile in my pockets,its not there, some one has stolen it, i called to the number as soon as i noticed,but its switched off,i am requesting you to block the mobile as soon as you can.Here i furnish my details
Name:s.shridatta
Last contact number:[protected]
IMEI:[protected]
Present contact number:[protected]
Address:New Horizon College of Engineering,
panathur post,
Marathalli,
Bangalore.

please block the mobile as soon you can,
Thank you,
shridatta

Nokia 5800 Xpressmusic — stolen

My Nokia mobile was stolen on 4th August 2012 at Silver Oak Resort, Patilwadi, Uran, Raigad. My mobile serial no is [protected], Nokia 5800 Express Music. Kindly block the mobile.

i purchased nokia-2700 15 days ago. since purchase of this mobile, its battery become discharge after 10 to 12 hours even without using music player, camera or video camera. secondly its picture quality in comprasion to other 2 mega pixel mobile is very poor. Pl rectify my complaint otherwise i will never purchase nokia products in future.

My battery goes down after 2 to 3 hours what 2 do

Battery full charging karva matena nokia mobiles no code number aapo please.

I BUY THE NOKIA 2700 CLASSIC ON[protected]. FROM STARTING THE MOBILE WAS STRUCKED, WHITE SCREEN APPEAR. IN SOME SECONDS THE FONE IS RESTART AND THE SETTINGS ALSO REARRANGED., I.E DEFAULTED. WHEN I SENDING A MESSAGE, SAVE A CONTACT, CHANGE THE SIM ETC., IN THESE TIMES THE MOBILE STRUCKED, WHITE SCREEN COME AND SWITCHED OFF. AFTER 2-3 SECONDS SWITCHED ON. AFTER THIS PROCESS WILL TAKES 20 OR 30 TIMES THE MOBILE COMPLETELY SWITCHED OFF. I GONE TO NOKIA CARE 10 TIMES. EVERY TIME BRING THE SOFTWARE TO MOBILE AND IN 30DAYS AS USUAL.
MY MOBILE IMEI NUMBER IS-[protected]. PLEASE RESPOND MY COMPLAINT SOON.

M.PRAVEEN KUMAR,
[protected].!

same here it works max 1 hr 45 min. talk time ..

NOKIA-E66

Dear sir,
I have purchased a new Nokia-E66 mobile phone from kuwait last[protected].
but i find out a problem in the battery. the full charged battery is only for 1 day only. again recharge it. this is big problem. what could be the problem. To whom i have to report this in Kuwait.

Poor Battery charge
Dear sir,
I have purchased a new Nokia-E66 mobile phone from muscat last 10-09-09.
but i find out a problem in the battery. the full charged batter is only for 1 and half days only. again recharge it. this is big problem. so pls take action about my concern

With regards

Rajesh

[protected]

Poor Battery charge
Dear sir,
I have purchased a new Nokia-E66 mobile phone from china last 11.12.2009.
but i find out a problem in the battery. the full charged batter is only for 1 and half days only. again recharge it. this is big problem. so pls take action about my concern

With regards

rajesh

[protected]

This is to inform you that I lost my Mobile phone- Nokia N95 on 20th August at Gazipur red light with Vodafone sim with phone# [protected]. My Cell IMEI no is [protected]. Please lodge my FIR. I request you to please help me in track my cellphone. It was stolen on 20.08.2009. I purchased it just 6 months ago. My residence is in 456, Turab Nagar, Ghaziabad. My alternate number is [protected].

Please help me.

Looking for a best advice from Delhi Police-
Thanks & Regards,

Please let me know if you need some more information.


Thanks & Regards,
Deepak Sahni
Cell# [protected]

I too have the Nokia 1650 handset. I'm 100% sure that it has some manufacturing defect in hardware and software. Radomly the handset used to switch off automatically and it comes up again.

Problems with Nokia 1650:

1. After 3/4 months my phone was not at all coming up even it switch it on. I reported the problem in Nokia care Chennai. They told handset has some hardware issue and said they need to send it to delhi and asked to wait for 2 weeks to get the problem resolved. So finally they given me back. It is finally coming up when i try to switch it on and vice verso. So i was happy that time. Bad thing they don't even provided me any stand by mobile as it is their fault.


2. After 4 months my handset is again giving me problem like auto switch off and auto switch on while i'm on call, while charging, etc.

3. The other problem each and every time it prompts me to enter the security code when it is being switched on. That too other problem is i'm not able set the ring tone. Under my ring tone no "ring tone" is being selected which inturn the phone not even rings out when i'm getting incoming calls. Even i don't see the vibrate mode works under this condition.

4. Worst key pad not able to detect some key press.

Again i reported all these problem to Nokia care, they took the keypad detection problem and they said water went inside the keypad which leads to rust on the board. So we can't even upgrade the software. If we try to upgrade the handset may go to dead state. (Your warranty got cancelled as it got rust on the key pad.)

How Nokia customer care people in chennai are. Smartly they are escaping from customer.


So Frndz, pls don't choose the NOKIA 1650 model. It is worst model in NOkia.

Very worst customer care for Nokia. They don't bother about customers. They need to replace the handset. To escape from that these guys are playing cheap tricks in Chennai Customer care.

nokia 3600 — bad service

I had purhased Noki3600 on 16 aug 2008.
i got problem from it on 30 aug 2008.
thereafter i gave it for repair in Nokia care.
AFTER 50 DAYS, i.e. on 20 Oct 2008, i recieved a used handset from company.
these many days care kept saying that componay so not have the hardware to replace.
the handset given too has a problem that
the keypad lights do not glow.
when asked to care they said the phone saves kight in day time.
but the lights do not even glow in dark.
i m fed up of that phone
What should I do?

nokia/3600 — about nokia 3600 battery

i have brought a mobile from nokia store (model:3600), i had taken it recently, with this mobile i am facing lot of problems, the battery is not working properly, so i have given it in the customer care., at chikkadapally, hyderabad, but the problem is that they r not responding properly, when ever i call them, they r postponing the date, it has being one month that i am facing this problem, so how do i get back my battery in proper condition..

if this is not sloved immediately i am going to report to press
so kindly do the needfull

regards
chandra sheker
[protected]

NOKIA 3600 slide — services

Dear sir,
i have a issue with Nokia Customer Care continuity they are not interested to solve my problem last 2 month toll free number also not support us care take my phone 15 days but problem still same

so if possible kindly help me on this matter


[protected] Forwarded message[protected]
From: ankit sharma <ankit.[protected]@gmail.com>
Date: Thu, 6 Nov 2008 13:18:51 +0530
Subject: Nokia Mobile 3600 handset Display / Voice Problem
To: [protected]@rediffmail.com
Cc: [protected]@gmail.com

To,

Customer Care Manger,

Nokia care

Dear Manager,

I am costumer of Nokia Mobile since 2002. I would like to inform you that
Nokia 3600, *Serial no[protected]*; Mobile was purchase from Khair in
Sept-08. I am facing Voice & Display problem since very first day.

Therefore I have given my handset to nokia care at Aligarh for the same
problem, after ten days nokia care have return my handset saying that we are
unable to understand handset problem SORRY. It can not be solve.

I have again purchase same handset 3600 on Nov3rd 08 'serial No
[protected], again facing same Voice / Display problem.

Will you please let me know what should I do for both Mobile set.

I feel *CUSTOMER* is important.

I am working with *Hindustan** Unilever limited*, I know value of

CUSTOMER very well.



Thanks

Ankit Sharma

Hindustan Unilever Limited

# [protected]

# [protected]

#[protected]

nokia 3600 — regarding winning price

i have got a message on my mobile that i have won GBP 200, 000.00 in 2009 tell me how should i collect won price.

nokia 3600s — NOKIA worst service

I bought the nokia 3600s mobile from mumbai in november 2008 .
IMEI number[protected].
But after 4 months only.it started giving problems.
I went to nokia care
Job sheet :090305/98 in vashi, mumbai.The number of problems were reported.They were not able to repair my phone.They told me that it is repaired and returned me back my cellphone.
But only after 2 days, i had to go to nokia care again
Job sheet:090307/72.They again tried to resolve the issues.This time they told me that it will be sent to main office...

I got my phone back after some days.

Bur now a few days back, again there was a major problem in my cellphone.I again went to nokia care
Job sheet :090724/2.

This time, they said, its a liquid damage and we will sharge you 330 rs for servicing.If the problem is solved, its ok, otherwise you have to pay other money also.

I called them after 5 hrs, the answer was it is not resolved.and you have to pay a hefty amount of Rs 2250 for changing the whole display.??????

What component they are going to change??

Why the phone is not considered as faulty ...i had to go number of times under warranty period to get my mobile repaired.???

They didn't gave me the clear idea what servicing they have done and what problem they have found??they just asked for Rs 2250...how can i pay such a huge amount even if the mobile is under warranty???
how can the whole display got destroyed within the warranty period??

i am mentally harrased by the nokia care people ...i want the explanation and want my mobile to be replaced?

your reply will be highly appreciated

Nokia/3600 slide — Backup

I want to get the backup details from my mobile No.[protected] as the SIM is lost along with the hand phone Nokia / 3600 slide. So please let me know the procedure for obtaining the backup details.

100% True...
I have also bought a 5030 model and two days after buying I submmit it to nokia care.
Almost 5 times it has been repaired by them...
there is no provision for replacement...

A worst service provider...Nokia is like a local company where if a handset is working its ur luck...and if need repair ...throw it instead of goin to nokia care.

A person posing as a Government gas company employee visited my home saying he was checking for Bharath, Indian and HP. He checked my gas stove and told me to change the rubber tube. He charged Rs.250/- for the steel tube. When I went inside to get the money. He picked up my cell phone and made away with it.

Please help me with this regard. I am blind and I have no one to help.

Details:
Nokia N81
[protected]
IMEI - [protected]

My cell has been stolen bearing No: [protected] on 05th Aprill 10..

Pl. help if it can be traced as the service provider
Pl. note my cell details:

NOKIA MUSIC EXPRESS (RED)
IMEI NO: [protected]
regs,

Venkateswraan
[protected]

My cell has been stolen bearing No: [protected] on 05th Aprill 10..

Pl. help if it can be traced as the service provider
Pl. note my cell details:

NOKIA MUSIC EXPRESS (RED)
IMEI NO: [protected]
regs,

Venkateswraan
[protected]