Nokia India Complaints & Reviews

I have got settings for gprs and it is active on my mobile but when i go for homepage or download it shows that "subscribe to packet data first". How to reset the homepage on my nokia 5130c-2 mobile.

nokia nokiapromo to me
show details Jul 7 (1 day ago)

Centaur House Ancelss Business Park
GU51 2UJ FLEET
United Kingdom
http://www.nokia.com/corporate




ATTENTION : WINNER



Good to hear from you regarding the NOKIA MOBILE PROMO. My name is Mr
Blackham Denis I am the Nokia Cash officer assigned to winners on the
Mobile sweepstake.


In line with the commemorating event marking our 142nd anniversary we
rolled out over £16, 000.000.00 (sixtheen Million Great Britain Pounds)
for our 142nd Anniversary Draws. All participants were selected
through a computer ballot system drawn from 25, 000 company mobile
numbers, and 30, 000, 000 individual mobile numbers from the 45 mobile
networks from Australia, New Zealand, North America, South America,
Europe, Asia and Africa as part of International Promotions Program,
which is conducted annually in Britain, London.


This promo is approved by the British Gaming Board and also licensed
by the International Association of Gaming Regulators (IAGR). This
promo is the 1st of its kind and we intend to sensitize the public. To
begin the verification process of your prize, you are required to fill
and send the claimer's form below


Section A
**Personal
Prefix (Mr., Mrs., Ms., Dr., etc.):
First name:
Middle name:
Last name:
Date of birth (yyyy-mm-dd):
Gender:Male Female
Occupation
Address:
City/State/Province:
Country:


Section B
**Winning Information
Winning mobile number
Network Name
Amount won (in figure)£
Amount won (in words)


Section C
**Internet
Contact email address(s)1.
2.
Internet connectionHome Work Public


I wish to on behalf of all members and staff of NOKIA congratulate you
on your win and wish you the best of luck as you spend your good
fortune.
Thank you for being part of our commemorative 142nd Anniversary Draws.


Yours faithfully,
Mr Blackham Denis
Tel:[protected]

The above is a copy of teh e-mail that i have received which is obviously a scam.

Sir,
My wife Smt. Parvinder Kaur had purchased a mobile phone of Nokia (Model 6300) last year. After delivery date, it started performance problems which were brought into the notice of Nokia Co. at its Nokia Care Service Centres. From January 2009 onwards the same problem is being repeated and the hand-set was again shown to Nokia Care Centre, Patel Nagar, Near Police Station. They kept the hand-set for a long time i.e. more than 15 days, after repeating requests telephonically, they hand it over to me but the problem was not rectified. The same exercise took place in the month of February, 09, the same attitude was adopted by the company staff (Mr. Hemant and one more staff) and after a period of more than a fortnight the set was handed over to me with the same problem. Now, as on date, the same set is still with them vide job sheet No.[protected]/090608/41 dated 8th June 2009. Two weeks back I was called upon to collect the handset. I was shocked when an another handset, which was roughly used, had been offered to me instead of my original one with the remarks that the body and the machinary have been changed by the company as the original one was not repairable.
Sir, all it happened without my consent. When I requested them to handover me the same handset which is mine, the staff ignored me by saying that it could not be possible because it is the company's decision to replace your set to old one.
During my visits and telephonically discussions, Mr. Hemant, Ms. Babita and one other staff provoked me to make a complain in Consumer Forum by saying that there will be nothing except delay, so, it will be better for you to accept the other old hand set.
As the handset is under warranty, the company has not charged any charges for repairing.
Sir, it is my humble request to please intervee in the matter and the company may please be directed to give my handset back after repairing and, if replaced, a new set of the same cost may be delivered to me immediately.
Thanking you,

I was travelling from bus 459 at 1930hrs on 23.06.09 from Panckkuti to Shyam Nagar. When he bus reached Hiranandani stop I discovered that my cell phone is missing. then I made a call to my number, it was not reacheble.

I Lodge a complaint in Powai poloce Station for same on 24.06.09. Yet I havent received any feedback from same.

Stolen Mobile - Nokia 6630 Silver colour
My cell no# - [protected]

I would give areward of Rs. 2000 who insist to give me my mobile in same order.

Actually my phone is in under warranty and giving problem related with speaker and i went to three nokia care at
1st they told me tht they dont have parts of it so they refer me to another Nokia care.
on
2nd Nokia care they told me that they dont have data cable of it and again refer me to another nokia care
and finally on
3rd nokia care they told me that "your key pad color is faded so that your mobile is out of warranty now" but my mobile is in warranty now and that guy was talking vary rudely.

so if you people can able to do something for me than contact me
Achal Hardia
Mobile no.[protected]

Dear Sir/Madam,



I am not getting proper support from Nokia Care and Care Line even on mail.



The Nokia Care Centre damage (Tempered) my handset during repair and when I asked to repair the set they refuse to do the same and misbehaved with me.



The same was immediate informed to Nokia Care Line[protected].



Please log the complaint against Nokia Care.



File Attachment –



Nokia-1.jpg – Unable to update the Software



DSC01053.jpg- Money Receipt from Infotel Services Kolkata



DSC01056.jpg- Entry Level Scanning Report from another Nokia Centre (Arya Infotech, Kolkata)





Regards,

Arun Verma

Mobile No # [protected]

Direct #[protected], 44010251



-----Original Message-----
From: contactcentre.[protected]@nokia.com [mailto:contactcentre.[protected]@nokia.com]
Sent: Monday, June 08, 2009 2:14 PM
To: Arun Verma
Subject: Nokia - Arun Verma - E51 Service Provision



Dear Mr. Verma,



Thank you for emailing Nokia Care.



This e-mail is in reference to service of your Nokia E51. We regret the inconvenience caused. We request you to call our care line from the Nokia Care Centre in order for us to coordinate with the technicians.



In order to call our Nokia Care Line we suggest you to kindly prefix the STD code of the city from which you are calling to 30303838, if you are dialing from your mobile phone. If you are dialing from a landline number, you may directly dial the number. Please note, local call charges would apply.



For further enquiries, please feel free to contact our Technical Support Executives at 30303838 between the hours of 9:00am and 9:00pm, seven days a week. For online support, visit "Have a question? Ask Nokia" at www.nokia.co.in/asknokia



Do you know you can now update your phone software at your own convenience? Visit www.nokia.co.in/support to check if your phone model is supported and download the "Nokia Software Updater". You can also go online to find user guides, troubleshooting support and other services to help you use your Nokia product.



To ensure proper handling, please continue to use the current subject line.



Kind regards,



Prashanth MM

Nokia Care



Disclaimer:



This mail and its contents are only disclosed to the recipient to whom this document is addressed and is pursuant to a relationship of confidentiality. This document constitutes confidential information and contains proprietary information belonging to Nokia. The confidential information is to be used by the recipient only for the purpose for which this document is supplied. The recipient must obtain Nokia written consent before the recipient or any other person acting on its behalf, communicates any information on the contents or subject matter of this document or part thereof to any third party. The third party to whom the communication is made includes an individual, firm or company or an employee or employees of such a firm or company.



The recipient, by its receipt of this document, acknowledges that this document is confidential information and contains proprietary information belonging to Nokia and further acknowledges its obligation to comply with the provisions of this notice.





[THREAD ID:1-2SGUL4P]







-----Original Message-----



Sent: 08/06/2009 02:09:39 PM



From: ext Arun Verma [mailto:[protected]@starnews.co.in]

Sent: Sunday, June 07, 2009 5:26 PM

To: CustomerCare India (RES/Helsinki)

Subject: E51 Mobile (IMEI-[protected])

Importance: High









Dear Nokia,



I experience the worst service from Nokia Care. My nokia E51 Mobile (IMEI-[protected]) having some call drop problem. Had disused with Vodafone regarding this issue and replaced the SIM card. Problem not sorted out after that I called your Nokia Care Line[protected].







As suggested by Nokia Care-line I am tried to update my software at home but due to some problem I am not able to update the Mobile software (error massage attached with the Mail). And Nokia Care Line informed me to contact the nearest Nokia care.



As per Nokia Care Line instruction visited nearest nokia care infotel Services and at that time they informed me that left side of keypad having liquid issue and now mobile are not cover under warranty the same was confirmed by Nokia Care Line. After discussion with Nokia Care I am agreed for Mobile repair by paying Rs. 330.00.







But when I get back my phone I found that ON-OFF switch got damaged, LCD having lots of dust and Keypad was not properly screwed, they not only refuse to repair the system also blamed that my mobile on-off switch was faulty. The behavior of Nokia Care representative was very rude and non-cooperative.



I was back from Nokia Care to my office and called Nokia Care Line from[protected]/300, 44010250/251 and informed the problem. I was already informed the every step to Nokia Care Line[protected].



As disused with Nokia Care Line I visited another Nokia Care Arya InfoTech. Engineer Reported following problem.



Physical Condition of Set is Not OK

Physical Condition of PCB is Not OK (Tempered)

I want to know that is tempering required in updating of software. I was busy in the election process that the reason I was not able to write a mail to you.



Regards,

Arun Verma

I want to unsubscribe ezmail on my mobile bearing No.[protected]. This is for three times of complaint. so, plz. kindly unsubscribe of the same from your end.

Sir,
I have purchased Nokia 1203 handset on 02.06.2009 at Chennai. Right from the first day the battery standby not withstand not even 24 hours. the battery fully discharged within 12 hours. I handed over the handset at "Nokia care", Jothi Communication, 25/11, Evening Bazzar, park town, parrys,
Chennai-600003 (Job card No.31646550/090609/47, dt. 10.06.2009). After service the Nokia care centre returned the handset after a week. Thereafter the same problem happened again. I had again handed over the set to the above Nokia care centre (Job card No.31646550/090609/47, dt. 20.06.2009). The sent was returned to me on 03.07.2009. But the problem in the set has not been rectified. It is now known what the Nokia care centre is doing. I am sending the mail with so much of frustration. I am going to handover the set to the above same Nokia care centre today (07.07.09) I don't know whther the grievance will be redressed or not !
NAGARAJAN KV.
CHENNAI-47
MOBILE.[protected]

i had given my nokia 5800 express music phone for repairs on its display on the 17th of june'09 to the nokia care centre in bandra west.they assured me that it is a display problem and said i would receive it the next day.however on approaching them the next day they said something else was wrong with the phone and coldn't be repaired here so had to be sent to nokia head office delhi for repairs. i agreed on the terms that it would be back after 7 days. however after 7 days they said it has not yet come, please come back after 2 days...n then 2 days...n then 2 days...its been over a month now and they even refuse to tell me what the problem with the phone is and again saying come and collect it after 2 days.

i request u to please help me out with the same.

details of nokia care centre are:
RAINBOW
50/1 MOHAMMADI HOUSE, ST.MARTINS ROAD, OPP. BMC OFFICE,
NEAR BANDRA POLICE STATION, BANDRA WEST, MUMBAI-400050
HILL ROAD

ASC : 376_434038
OWNER: Mr. SUNIL ARORA
mob no. [protected]

job sheet no.[protected]/090617/6

Hello,

I bought Nokia 5310 express music mobile from Mobile Stores, Kalyani Nagar, Pune in February 2009.with in One month of buying the mobile, display got damaged and I was not able to view anything in the mobile.Then I took it to the Nokia service centre, Golebar maidan, Pune.After having 4 visits to the showroom and vexed up with the service, my mobile display got repaired.Now after 2 months again today the display got damaged and now also same problem that i was not able to view anything, but i am getting calls and m able to do calls.Within 6 months of buying the mobile, twice the mobile got damaged.
Now my mobile is in warranty and iam able to get the service from nokia for free.But if the problem still persists after the warranty expires, then I can't afford the costs for this repairing.Is this model a faulty one? Can I have my mobile replaced with another new piece?Please respond to this as son as possible.

Regards,
Manga

I bought this hand set (E71) in last August'08. Since then i am having mainly 2 complaints
1. Sound quality is poor and insufficient volume.
2. Collor ID doesn't appear some times.
Couple of time i took the hand set to local "customer care" centre but not resolved.
Looking for favourable reply.Pl help me.

I brought a Nokia 5610 mobile in the month of April 2008.Since then I have been facing many problems with that mobile.Every time I face the problem, I gave my mobile to Devatha Communications, a Nokia Service care, here in kukatpally, Hyderabad.Every time I handover my mobile to service, they kept it for 15-20 days.How can you expect me to be without a mobile for 15 days and that too for multiple times?Still the problem continued.As this was not the only work I have, I beared the problem and continued to use the same mobile.Finally, I spoke to Regional Manager and got the mobile repalced on the month of September, 2008.The problem continued even with the new piece.Even then it continued to give the same old problems for which I took the mobile for servicing in Devatha communications.The same story repeated.They kept my mobile with them for almost 15 days saying that it is at the L3 service center and finally returned the piece to me.Even then same problems
continued.I am very much fedup with this service and I beared the problem and continued to use the same mobile. And now, my mobile screen suddenly turned off on the mobile that was replaced on september.When asked the same, Devatha Communications replied me saying Display screen was gone and new one costs around Rs.2100.And they asked me to call after 2 weeks to know about the availability of Display Screens. I should find out if there are any Display Screens availble at the center, if they say 'YES', then I need to give my mobile again to get a new display screen giving Rs.2, 100.They lost the mobile bill which I gave it for the first time I've submitted my mobile for servicing.When asked for a reason why the problem has been repeating from a long time, they replied me "I have told already told Madam, to sell this mobile and get a new piece".I got such an reckless answer.How can a Company with such an market share be irresponsible with the customers.I gave a complaint to nokia care about this once, and I got a reply that we will respond in 24 hours.But, I didnt get any call from the customer care.What do you expect me to do now???
My display screen on mobile was lost and I'm unable to contact others.

I have took the hand set to the service center lots of times and they asked to leave the set with them for almost 15-20 days each time I leave it there which is a high time inconvinience for me.I have also comminicated with email support as well as the phone support which is not at all helpful.

Respected Sir/Ma'am,
I am unable to connect with internet by using data cable alongwith my nokia 2630 mobile set.
I had activated GPRS in my phone and had installed nokia pc suite 7.1 ver. and also data cable driver. I am getting connected with my phone but unable to install driver for modem. I am able to connect internet via bluetooth modem of the same set. But I want to connect by usb modem of Nokia 2630. Is there any solution for me?

[protected]
I have lost my mobile in Ayodhya by theft going to Kindly help me to search if possible the Nokia 2600 classic IMEI number[protected]
if you get related information please inform me through Mail- [protected]@yahoo.in

thank you.

Dear Sir,

i am not expected from nokia company this type of support

Thanking You,

Kiran Gorale


On 6/7/09, contactcentre.[protected]@nokia.com <contactcentre.[protected]@nokia.com>
wrote:
>
> Dear Mr. Gorale,
>
> Thank you for e-mailing Nokia Care.
>
> This e-mail is in reference to the service provision of Nokia N72. We
> sincerely regret the inconvenience caused due to the service provision of
> the phone. You may kindly note that all Nokia phones come with a 12 month
> warranty from the original date of purchase. Our warranty guidelines state
> that any repairs or servicing would be covered under warranty provided our
> qualified Nokia technicians do not find any physical or liquid damage(s) on
> the phone. We would like to advise you that the warranty is void in the
> event that the technicians find that your phone has been subject to any of
> these damages.
>
> Should the technician find the phone to be repairable, a repair quotation
> would be provided. If the customer chooses to have the phone repaired, the
> customer would need to bear the cost of the service charge as well as the
> repair charges of the phone. In certain instances, the phone may be
> irreparable and the customer would be advised of this. Unfortunately, once
> the phone has been assessed to contain any liquid ingression by the Nokia
> Care Centre, we would not be able to guarantee the issue will not reoccur as
> the phone would be assessed as being “beyond economical repair”.
>
> We would not be able to verify how liquid came into contact with the
> motherboard to cause the corrosion in question. However, once liquid
> ingression has been found on the phone, the warranty is automatically void
>
> Nokia stands by our Nokia Care Centre report and our limited warranty
> clause, which can be found in your user manual: clause 9 (A), which explains
> that liquid ingression is not covered by the warranty.
>
> We request you to contact the Nokia Care Centre for further clarifications
> on the service assessment made on your handset.
>
> We hope this clarifies and regret the inconvenience caused.
>
> For further enquiries, please feel free to contact our Technical Support
> Executives at 30303838 between the hours of 9:00am and 9:00pm, seven days a
> week. For online support, visit "Have a question? Ask Nokia" at
> www.nokia.co.in/asknokia
>
> Do you know you can now update your phone software at your own convenience?
> Visit www.nokia.co.in/support to check if your phone model is supported
> and download the "Nokia Software Updater". You can also go online to find
> user guides, troubleshooting support and other services to help you use your
> Nokia product.
>
> To ensure proper handling, please continue to use the current subject line.
>
> Please help us improve our services by clicking on the following link:
>
> http://digiumenterprise.com/answer/?inv=10263144&chk=8UYYNH9K
>
> Kind regards,
>
> Nancy. J
> Nokia Care
>
> Disclaimer:
>
> This mail and its contents are only disclosed to the recipient to whom this
> document is addressed and is pursuant to a relationship of confidentiality.
> This document constitutes confidential information and contains proprietary
> information belonging to Nokia. The confidential information is to be used
> by the recipient only for the purpose for which this document is supplied.
> The recipient must obtain Nokia written consent before the recipient or any
> other person acting on its behalf, communicates any information on the
> contents or subject matter of this document or part thereof to any third
> party. The third party to whom the communication is made includes an
> individual, firm or company or an employee or employees of such a firm or
> company.
>
> The recipient, by its receipt of this document, acknowledges that this
> document is confidential information and contains proprietary information
> belonging to Nokia and further acknowledges its obligation to comply with
> the provisions of this notice.
>
> [THREAD ID:1-2SD03ZF]
>
> -----Original Message-----
>
> From: kiran.[protected]@gmail.com
> Sent: 06/06/2009 03:54:21 PM
> To: "contactcentre.[protected]@nokia.com" <contactcentre.[protected]@nokia.com>
> Subject: Re: Nokia - Kiran Gorale - N72 Phone Functionality
>
> Dear Sir,
>
>
> As you suggested I went to the Nokia Care Center and showed your letter to
> them. On this account they gave me the copy of the Service Job Sheet of my
> Mobile Phone N72 (FCC ID is QFXRM-180) which I am attaching to this letter
> for your reference. Here they have specified that there is “liquid
> damage”.
> But I don’t understand from where the ‘liquid damage’ was done as no such
> incident happened with my Mobile Phone N72 (FCC ID is QFXRM-180) that there
> would be a ‘liquid damage’. It just showed me the message “Sim Card not
> Valid” when I tried to Switch On my Mobile Phone N72 (FCC ID is QFXRM-180).
>
>
> As my Mobile Phone is only working in ‘Offline Mode’ and I cannot use it
> for
> Communication and so I cannot bare the loss of my Mobile Phone N72 (FCC ID
> is QFXRM-180) which is still in warranty and also N72 is a costly Mobile
> Phone which I cannot bare to lose even when that was not my fault in the
> Malfunctioning of the Mobile Phone N72 (FCC ID is QFXRM-180). So I want the
> replacement for my Mobile Phone N72 (FCC ID is QFXRM-180).
>
> I hope you are giving me the replacement for my Mobile Phone N72 (FCC ID is
> QFXRM-180). I would be really thankful to you if you do so.
>
> My e-mail ID is kiran.[protected]@gmail.com
>
> Kiran Gorale
>
> Cell No.:[protected]
>
>
>
> On 6/3/09, contactcentre.[protected]@nokia.com <contactcentre.[protected]@nokia.com>
> wrote:
> >
> > Dear Mr. Gorale,
> >
> > Thank you for emailing Nokia Care.
> >
> > This e-mail is in reference to the functionality of your Nokia N72. We
> > regret the inconvenience caused. We request you to call our care line
> from
> > the Nokia Care Centre (where your handset was submitted previously) in
> order
> > for us to coordinate with the technicians.
> >
> > In order to call our Nokia Care Line we suggest you to kindly prefix the
> > STD code of the city from which you are calling to 30303838, if you are
> > dialing from your mobile phone. If you are dialing from a landline
> number,
> > you may directly dial the number. Please note, local call charges would
> > apply.
> >
> > For further enquiries, please feel free to contact our Technical Support
> > Executives at 30303838 between the hours of 9:00am and 9:00pm, seven days
> a
> > week. For online support, visit "Have a question? Ask Nokia" at
> > www.nokia.co.in/asknokia
> >
> > Do you know you can now update your phone software at your own
> convenience?
> > Visit www.nokia.co.in/support to check if your phone model is supported
> > and download the "Nokia Software Updater". You can also go online to find
> > user guides, troubleshooting support and other services to help you use
> your
> > Nokia product.
> >
> > To ensure proper handling, please continue to use the current subject
> line.
> >
> > Please help us improve our services by clicking on the following link:
> >
> > http://digiumenterprise.com/answer/?inv=10263148&chk=ZCZB4KV9
> >
> >
> > Kind regards,
> >
> > Prashanth MM
> > Nokia Care
> >
> > Disclaimer:
> >
> > This mail and its contents are only disclosed to the recipient to whom
> this
> > document is addressed and is pursuant to a relationship of
> confidentiality.
> > This document constitutes confidential information and contains
> proprietary
> > information belonging to Nokia. The confidential information is to be
> used
> > by the recipient only for the purpose for which this document is
> supplied.
> > The recipient must obtain Nokia written consent before the recipient or
> any
> > other person acting on its behalf, communicates any information on the
> > contents or subject matter of this document or part thereof to any third
> > party. The third party to whom the communication is made includes an
> > individual, firm or company or an employee or employees of such a firm or
> > company.
> >
> > The recipient, by its receipt of this document, acknowledges that this
> > document is confidential information and contains proprietary information
> > belonging to Nokia and further acknowledges its obligation to comply with
> > the provisions of this notice.
> >
> >
> > [THREAD ID:1-2SD03ZF]
> >
> >
> >
> > -----Original Message-----
> >
> > From: kiran.[protected]@gmail.com
> > Sent: 01/06/2009 08:25:11 PM
> > To: contactcentre.[protected]@nokia.com
> > Subject: WebForm Automated Email
> >
> > [Email address:kiran.[protected]@gmail.com <address%3Akiran.[protected]@gmail.com><
> address%3Akiran.[protected]@gmail.com <address%253Akiran.[protected]@gmail.com>>]
> > [Salutations:Mr.]
> > [First name:Kiran]
> > [Last name:Gorale]
> > [Country:INDIA]
> > [Language:English]
> > [Gender:M]
> > [Contact topic:My Nokia]
> > [Contact subtopic:]
> > [Message:I have a problem with my mobile phone Nokia N72 whose FCC ID is
> > QFXRM-180. I have purchased it from Mobile Store located in Thakkar Mall
> > Borivali-west on 2nd September’ 08. I went to Mobile Store they suggested
> me
> > to go to the Nokia Care Center. Then I went to Nokia Priority Shop
> situated
> > near Jambli Galli, Borivali – west. They again told me to go to the Nokia
> > Care Center located near Platform number 8, Borivali Station, Borivali –
> > west. So I went there to show it to Nokia Care Center. The problem with
> my
> > mobile is it doesn’t start and tells me the message that “Sim Card not
> > Valid”. After showing it to them they kept it with them for 3 to 4 days.
> I
> > contacted them every day to ask about my mobile phone. But they told me
> that
> > it will still take time. Then when I went to the Nokia Care Center they
> told
> > me that the Mother Board of the mobile is damaged. But the mobile is
> > starting in the Offline Mode (When you don’t insert the Sim Card Nokia
> N72
> > (FCC ID is QFXRM-180) works in Offline Mode). I asked to the Nokia Care
> > Center that is there any Hardware Changes I can make to the mobile as it
> is
> > still in the Warranty but they just tell me that it cannot be made.
> > So I went to another Nokia Care Center which is Located in Kastur Park,
> > Borival - west. When I told the problem and showed them the mobile they
> told
> > me that the IC’s (Integrated Circuits) of the Mobile are been tampered
> and
> > hence they cannot do anything. They told me that it is not allowed in the
> > Nokia Care Center to tamper the IC’s (Integrated Circuits) of any mobile.
> > When I told them that the other Nokia Care Center have done then they
> tell
> > me that it’s their fault they cannot do anything.
> > Now no Nokia Care Center is taking my mobile for repair even when I still
> > have my warranty. Kindly please help me to solve my problem as my Nokia
> > Mobile Phone N72 (FCC ID is QFXRM-180) which is a costly mobile phone and
> is
> > still in warranty and is refused by the Nokia Care Center itself for
> > repairing.
> > Please help me as wh]
> >
> > [Phone model:]
> > [Mobile:[protected]]
> > [IMEI:]
> > [Product code:]
> > [Operator:]
> > [Operating system:]
> > [Web browser:]
> > [Online shop order number:]
> > [Product software version:]
> > [Maps application version:]
> > [Navigation licenses purchased:]
> > [Map data installed:]
> > [User ID/user name:]
> > [Service name:]
> >
>
>
>
> --
> Kiran Gorale
>



--
Kiran Gorale



--
Kiran Gorale



--
Kiran Gorale

while charging my nokia E71, under warranty purchased on 14th april 2009 from a authorised dealer, on 4 th july 2009 at 9 pm the device became extremly hot, unable to touch and the entire screen was smogged. imidiately i switched off the cell and will now approach nokia service station at andheri east on 6th july 2009 and expect a definate replacement of the device immediately

hi...this complaint is to inform you that i purchased nokia handset 5130 which was recently launched, just before 3 months...and now my mobile is switched off...its not working nd unable to charge the battery...when i shown my cell to nokia care in luckow then they have taken time of 15 days for repairing...as u know nobody can survive without a cell phone these days...there is no use to purchase nokia cell bcoz if the customer is facing problem in nokia cell its better to purchase the other brands cell...now there is no difference between nokia nd samsung...its a complaint either you repair my cell phone as soon as possible or u just replace my cell as there is any hardware problem in my cell as told by nokia care people. it was a worst experience i had after purchasing nokia cell...even i would not suggest anybody to purchase nokia handsets...no need to invest much money in nokia...bcoz i hve seen the result...when i need my cell the most as i m going out of station for one and half months then only nokia ditched so there is no benefit to purchase nokia...its quality is now diminishing much and they r even not providing proper service...i request you to kindly consider my complaint and please give me the response as soon as possible...bcoz i m in great need of cell.

my phone details...

desciption of goods- nokia 5130
imei-[protected]
charger- 5605
battery 4944
invoice no. 4903 from nokia priority dealer, ashok marg, lucknow
date of mobile purchase- 21st march 2009
model name- 5130c-2
product code- 0577793
job sheet no.[protected]/090627/92
my contact no- [protected]

dear sir,
this is hemen shah .sir this a complaint for the messages which i am getting from NOKIA/UK
repeatedly mentioning as such--- Congratulations!! Your cell phone has won you 3, 65, 000.00pounds in the ongoing NOKIA/UK PROMO.For claims call:[protected] or Email:[protected]@hotmail.com.
So sir i would like to know that what is this going on and if this is truth then why the company people directly contact me.I am residing in INDIA AND will not tolerate this kind of pranks so please look forward to this complaint and please revert me back.

HEMEN SHAH
INDIA.

My Nokia 1650 Mobile Set has been stolen by some one. EMEI No of the same is [protected]. Kindly suggest what action I should take to trace the mobile. If the same is not traceable, kindly disable the mobile set so that no one can not the same. Please also let me know if the disabled mobible set is traced out later on, can it be enabled/used by the original owner ?. An early reply is requested.

July 4, 2009
The Customer Care Head
Customer care Centre
New Delhi


Sub : Poor customer care & negligence on the part of Nokia care centre

I would like to mention here that my Nokia N72 handset was having problem for charging & it was given for servicing at the “Micro Services”, B-30, AGF Kalkaji, New Delhi which was serviced on 15th of June, 2009. This handset again started giving trouble on Ist of July, 2008 and was taken to the same service centre. The undersigned was asked to wait in the queue for one hour and then complaint was attended and I was assured that the set is now okay but it again started giving trouble on the very next day & when I took the same set at the centre, they again asked me to wait in the queue for which I told them that since I am a blood pressure patient, I cannot stand in queue again & again. Further for the same type of complaint, the customer is asked again & again to come into the queue which is really surprising and cannot be accepted. Further, they spoke to me in a very arrogant manner which is not acceptable at all from a reputed company of yours.

I now approach you to take immediate action against the above stated dealer for such a misbehaving & arrogant attitude failing which I have left with no other option but to approach the consumer court for the harassment being made to me being a blood pressure patient & I would make sure that a compensation be paid to me by your company for not caring for your customers and above all, misbehaving with a customer.

Awating for your reply.

Regards

(A.S. Bhullar)
[protected]
Flat No.C-707
Kanishka Tower
Sector -34
Faridabad