Nokia India Complaints & Reviews

I am appending below the correspondance (e-mail) I had with the NOKIA recently;

To whomsoever it may concern,


My Job Sheet No. is[protected]/090504/33 dated 04/05/09. Since beginning behavior of all Nokia represntative is obnoxious and I do not know why you got this advertisement "Connecting People" . The total organization has turned a deaf ear to the issue and proble of a customer. If Nokia...

dear sir/mam
my name is Sohan lal. my handsat droped, 16 july 2009 between 4 to 5.30 pm in Ludhiana(Punjab).my set's model no. is nokia 2626.its imei no. is [protected]
its still ringing but no body is picking the phone. I am submit the FIR in near police staion.
so plz insure to trace the handset.I hv vodafone connection and my no. is [protected] .so plz trace my handset, i m in a great trouble.my current phone no. is [protected]


thanx with regard
Sohan lal

i wants to tell dat whenever i opens my mobile, it is asking a PUK code.

Dear Sir,

I would like to bring to your knowledge that Nokia 7310 Supernova model does not function properly. I had bought Nokia 7310c Supernova IMEI:[protected] on 31Oct 2008 from Nokia Dealer in New Delhi (N-41, Connaught Circus, New Delhi). Within first 5 months of purchase, the keypad of the phone got infected. Keys 7, 8, 9 of the model had stopped functioning. I got it repaired twice from the same shop in 7 month interval. This is the third time the same keys have stopped working.

My friend had also bought the same phone before me. She experienced the same problem in her phone within first 3 months of purchase ( I had already bought the phone by then). I think the model itself has some problem. Since I had spend dear amount on the phone, I would expect full value of return.

I don't want to get my phone repaired 3rd time as it is not sure that the phone will not experience the same problem again. I am a working female. I do not have so much time to roam around your shop again and again. To ensure that I won't have to face these problems in future, I would like to get my entire money back. I don't want replacement of this phone as I had told you that this model itself has some problem.

Waiting succinctly your positive response URGENTLY.

Thanking you,

Yours faithfully,
Supriya Punia.

Dear Sir,
I lost my mobile phone in Hudco bus stand around 8:00 p.m. on Dt. 28/05/2009 at Kolkata & my phone number is 0XXXXXXXXXX.my phone model is Nokia 6233 S.Grey and Mobile IMEI No [protected]. Please take immediate action about this.

last 3 months back i was buyed a Nokia 7210supernova. now i have a problem in my mobile battery.the problem mobile is taking too much of time for charging(5hours) then also is not getting full charge, then i have a another problem also that is some time there will be no charge if i put the mobile in charge it showing battery full.

Dear Team,

Pls refer trailing mail, which has been addressed to my Gmail ID claiming to be a confirmation from your organisation with regard to the Nokia Claim

Request you to check on the same and confirm on the further step to be taken from my end.


Krithika

[protected] Forwarded message[protected]
From: ConsumerComplaints.in <[protected]@msn.com>
Date: May 29, 2009 3:31 AM
Subject: CONFIRMATION FROM NOKIA COMPANY
To: [protected]@gmail.com


[protected][protected][protected][protected]
E-Mail from "INDIAN CONSUMER COMPLAINTS FORUM" to "Krithika" at [protected]@gmail.com on www.consumercomplaints.in
[protected][protected][protected][protected]
Thu, 28 May 2009 18:01:06 -0400
[protected][protected][protected][protected]
2009 Consumer Complaints Board
Email: [protected]@msn.com


SUB: CONFIRMATION FROM NOKIA COMPANY REGARDING INTERNATIONAL MOBIL DREW 2009

APPROVED TO CLAIM PRICE

Following reports and made by nokia Company. We have investigate the Mobile drew we have confirm from shell Company in London about the Drew. If you receive this notification that means you are one of the shortlist lucky winners in this year Nokia mobile drew.

They resolved that Mr. William Palmer will henceforth; handle the payment of all short-listed lucky winners from India. So, you are requested to feel free to claim your prize but make sure then that you will not contact another person apart from Mr. Philips neway who can be rich on Tel:[protected] Email: [protected]@yahoo.com deal with him on all matters relating to the eventual payment of yours nokia int'l Mobile drew award.

It may please you also to know that our committee have through our findings established your case as a legitimate one and your actual payment classified as a Credible International Payment. You are therefore requested to comply with the requirements of the paying officer so as to speed up the processes of your payment while reporting to us all perceived manipulation (if any) that may be applied by any personnel during the process of your payment. Send your report/complain about the process to us via this email: [protected]@msn.com to enable us advice you as urgent as possible.

If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail: [protected]@msn.com

Best regards
[protected][protected][protected][protected]
If you think that you received this email by mistake, please report it to consumercomplaints.[protected]@gmail.com

Dear Sir,
My mobile is stolen today and follwoing are the details:
Your name: Vivekanand Sharma
Address: ICICI Bank Towers, S/8/W, 7889, Bandra kurla complex, Bandra E, Mumbai 51
Phone model: Nokia 7500
Make: Nokia
Last used No.:
E-mail for communication:[protected]@yahoo.com
Missed date: 31/05/2009
IMEI No.: [protected]

Vivekanand Sharma

i forgot the unlock code so plz help me out to find the unlock code .

Hello Mr.Bhavishya
i have purchased a new "NOKIA-E66" in last november.I am a student so i ve a very frequent use of it.From the last two months i am facing d problem of d keypad.
I asked for d repair of it, but the nokia service center (ghaziabad)use to take for the whole week and rerurned it without rectifying the problem.
Last month i incurred wid a big more problem(keypad lights r nt working)and wid d mobile keypad and when i went for the replace of that keypad, dey told me a expense of Rs.750 and asked me for a advance payment and i have paid Rs.500 in respect to that.
But now when i use to call them to get the status, they advised every time to call after 15 mins and their 15 mins r nt yet completed.
Plz go thru dis concern, as i m nt able 2 get d best use o[censored]r handset.
The information regarding d handset r given below:
OWNER'S NAME:MANISH CHAUHAN
MOBILE NO:[protected]
PLACE:GHAZIABAD
HAND SET NAME: NOKIA E 66
DATE OF PURCHASE:[protected]
IMEI NO:[protected]
DATE OF PAYMENT (ADVANCE):[protected]
REPAIR PLACE:NOKIA SERVICE CENTER, RDC RAJ NAGAR, GHAZIABAD

UNIVERCELL, sells mobiles at special offers..saying these are out dated, but brand new mobiles.

I bought one mobile (6270) for a price of Rs.7175/- from UNIVERCELL, Royapettah, Chennai, on 11th May 09.

Within 2 days it satrted giving problems...When i took it back to them, quick came the reply...no replacement..we will try and repair it for you..

Poor Consumer...No choice..had to agree...gave it for repair on 18th May 09 (SR 15970).

On 30th May 09, i got a call to come an pick up the mobile. When i went there to pick up, they tried to switich on the mobile...They couldn't...They did something - a pat here and there and then looked at the battery...took it out and put some old one lying in their drawer and again a pat here and there...Said its fine..you take it..you can come later and we will have another repalecement battery for you..

A mobile supposed to be new, had to go for repair and after that when i asked them what was the problem and will it recur..? Nice honest people in the showroom..."Yes it can...It is electronic goods and anything can happen".

When i said i wanted to lodge a complaint, and gave them in writing a complaint, they refused to acknowledge receipt and further said, "You do whatever you want"..

This is clear harrassment to consumers...I strongly feel in the name of offer/sale, UNIVERCELL is selling old/used/repaired mobiles in new box.

I have sent a mail to UNIVERCELL and have also lodged a complaint with NOKIA.

I feel cheated and will want to give this unfair practice, enough visibility and publicity, and want this "Fleecing/Cheating/harrassment" by UNIVERCELL to be stopped with immediate effect.

Thanks
Anand R

Sir, I m using Nokia N70 Music edition having IMEI number=[protected].
I have chenged the security settings to lock if SIM csrd is changed and I forgot the password.
Now it is asking for the Unlock code but I m bot able to unlock my mobile.
Sir Please send me My unlock code or any suggestion how to unlock the code on my email Id [protected]@yahoo.com
I will be very thankfull to you i[censored] helped me

Hello,

I have Nokia 6500s mobile, In this mobile have keypad problem and its have in under warrenty so for this i went to Mulund(W), Mumbai Nokia care, They solve my problem but i get new problem my mike is not working means my mobile have outgoing problem.So I went to again same nokia care center but that center was closed permanently and new Nokia Care open in Mulund(W) so i went there, so they have put my mobile for check and told me this will be send to delhi and it will take 15-20 days that time i want to go out of station for a week, so i told him i will submit after 7 days, after 7 days they again check my mobile and told me that it have IC damage so its warrenty not allow though my mobile was open only noika care so definatly damage was done by nokia care, but they are not accept my request so i am ready to charge, they charge me 850 Rs for mike repair but still I have same problem, and again i submit my mobile in nokia care and they are not able to repair and told me that come next week, come next week etc, I have fedup from last month but my mobile still have problem.
Please take action otherwise in future i will never purchase any nokia product and also not refer to anybody to this.I will share my problem with my friends and relative and otherrs.

Thanks
Sanjeev Tiwari

respected sir,
i m not satisfied with this model n81 and nokia care, actually my n81 phone body has been broken.i want to the nokiacare sec-4 vaishali ghaziabad branch yesterday.they told me n81 body is unavailable in company also. this is not fair.if they have no body parts no need to launch tis types of models. now tell me how i can use this mobile with broken body while i m ready to purchase.please tell me where i can collect n81 body .please as soon as possible

thanks

Hello
I bought a Nokia 6500s handset on 13feb 2009. Within 5 days o[censored]sing my handset started giving me problems like hanging, , wallpaper goes blank and ringtone changes to default Nokia tune. I went to their Nokia Care in chandigarh and discussed the problem & submitted the phone but was not repaired then i gave there for 3 times but of no use then i shifted to Noida there also i submitted my phone with same problem and two and a half n=months passed but still facing same problem and then also no solution. I requested for the replacement but they said its not on our part you talk to customer care. They also said its not on there part i dont know what to do. Please help me to find a solution rather replacement.
Thanks
Harnam Singh

Dear sir,
please i am requested you . i am mobile theft in my shop .& my mobile IMIE NO [protected] . please sir search this mobile & contact no [protected].this theft complaimt police station morar thana .so plz i am requested u please search this mobile

Dear sir,

My Self is Anup Kumar Vishwakarma Working in CBD Belapur (Navi Mumbai). I bought a NOKIA 6233 cell last year on the Month of June 2008 from Paragon Departmental Store, Shop No 2/3 Raunak Arcade-B, Gokhale Rd, Nr Bank Of Maharashtra, Gokhale Road, Naupada, Thane: 400602 (Mumbai). Tel. No.25382317 with Tax Invoice No - BC0007820.
But before six days ago(23rd May 2009) Evening I was lost my cell phone at Thane Ambedkar Chowk with cell no [protected], cell number recovered but I lost the cell and I gave the complaint in Police Station . So my request is please block the cell who was stolen my cell .
My details are

NAME : ANUP KUMAR VISHWAKARMA
ADDRESS: FLAT NO 2, SHAREEQ APARTMENT,
BESIDE BHARTI CHAMBERS, TAKOLI MOHALLA
KALWA, THANE(WEST)

PHONE MODEL: NOKIA 6233
MAKE : NOKIA
LAST USED NO :[protected] (THIS IS THE LAST USED NO BUT NOW IT IS RE ACTIVATED BY ME)
EMAIL FOR COMMUNICATION:- [protected]@rediffmail.com
MISSED DATE:23rd.May.2009 EVENING AT 7:40 PM
IMEI NO:[protected]

THANKING U SIR
PLESE DO THE NEEDFUL

Dear Sir/Madam,
I am Dwaipayan Basu employed with Tata Consultancy Services Ltd.Well last Saturday that is 23/05/09, i bought a nokia N 73 model which costed me Rs. 12799/- having IMEI number as [protected].From sunday itself i discovered that there is a problem with the camera of my mobile phone(After taking a snap the preview is changed into a deep yellow display), the picture seems as if some one has added extra yellow color into it.I approached to nokia care but they said that this is a by default setting, but actually it is not, since a camera phone with 3.2 mega pixel camera can't have a feature with a bad camera.Even some of my friends use this handset but there is no problem.I asked them to change it but they said we provide warranty nut gurantee, and after given for repair they said it has no problem.
In this case what am i suppose to do.If you can suggest plz.
Thanks and regards.
Dwaipayan
[protected].

I have purchased a new nokia n72 on 02/02/2009 and after one and a half months there is a rubber padding in the headphone suddenly came out one day though i am not a frequent user of the headphone and maximum i had used it for seven to eight times during that period of time.The nokia care personel telling me that they cannot any action about it though i am worried. i want that the headset should to be repaired or replaced.


Thanking you,
send me reply on [protected]@gmail.com.

Dear Sir
I am vikram singh, I have given THREE TIMES my brand new Nokia_5800 in ALAMBAGH CENTER for service. The set has problem of NETWORK FLUCTUATION, SERVICE MESSAGES (eg;*141#, *146#), MMC CARD is not working, MESSAGE COUNET, MESSAGE ICON, Ear piece problem and FM is not scanning ...The set has been delivered to me by saying that, now the set is working properly but still i faces all the problems that i have mention above, what the hell service is going on nokia care. Now my Nokia 5800 is working like a nokia 1100 set.
The previous problem are not solved and delivered the set with more problems, like now color of TFT is gone, Messages icon is not showing, problem with incomong call and set processing is very slow.I am sick and tired of this bloody service of nokia care.
Now at last I have given my set for swapping.Please give me a positive reply.
Thankyou,

Regards,
Vikram Singh