Nokia India Complaints & Reviews

I had purchase nokia 8 on[protected], first i had faced issue in his microphone then suddenly on 15 june 2018 its display stop working and its blank, after describing same issue with nokia care staff, they told me they don't have the part, so it will take around 1 week. On today[protected], they said it will take 21 days more to resolve my issue. Should i go to consumer court for giving me faulty handset and now not giving proper response. (Its cost me 28, 000 and rite now i am not in situation to buy new phone.)

My Nokia N3 phone has stoped working and is not starting. It is still under warranty and when I visited the care center, the person told me that It is damaged so it will not be covered under warranty. I told him that it is not damaged or even not dropped but he refused. I am very much disappointed with the services. I am feeling cheated. Please resolve my issue as I cannot afford this loss.

I have purchased nokia 5 on 16/05/2018 but screen was faulty, in just 28 days o[censored]se full screen became white. Submitted my mobile to nokia service centre for repairs on 14/06/2018 at paschim midnapur centre (Jai jalaram enterprise) but still they have not repaired it. They want again 48 working hours for repair. (02.07.2018) means another week, after several call to customer care, it is still not solved.
Service centre has not provided us other handset to use during the service period. I am facing too much of problem due to this. I am suffering mental harrasment and financial loss due to it.

I'm using a nokia 5.1 mobile phone. It's been only three months since i started using this phone and it has been showing problems ever since. First the touch was not working properly. Although resolved, the problem is still persistent. Now the speakers are not working. I can only speak with people over the loudspeaker. I can't listen to music or make a call without putting it on loudspeaker. Pretty embarassing in public. Please resolve my problem asap.

I am using Nokia lumia 630 and in my phone I removed the facebook app. because it was not working properly after that when I want to reinstall it, I could not succeed because it is not visible in my phone store (I tried to download it from different browser also).
Than I approached at Nokia customer care number they advice me to contact to Microsoft, as advice I contact at Microsoft customer number, they replied to contact to facebook staff. Once again I request to Microsoft to provide me, your remote service to resolve the issue.
But till now my issue is running pillar to post.
Please look into the issue and resolved same.
I am using Nokia lumia 630 and in my phone I removed the facebook app. because it was not working properly after that when I want to reinstall it, I could not succeed because it is not visible in my phone store (I tried to download it from different browser also).
Than I approached at Nokia customer care number they advice me to contact to Microsoft, as advice I contact at Microsoft customer number, they replied to contact to facebook staff. Once again I request to Microsoft to provide me, your remote service to resolve the issue.
But till now my issue is running pillar to post.
Please look into the issue and resolved same.

Regards
[protected]

I had submitted my mobile for repairing on 31st may 2018, the estimated delivery date was 7 june 2018 so i asked the service center about my mobile they said that they don't have parts so than i contacted nokia and they told me to wait for 5 days. I contacted them again after 5 days they said come after 5 days. Today it's 28 june 2018 still i don't have my mobile.

Sir, i bought nokia 6 32 gb 5 months ago, but i am not satisfied with it. Its ring tone does not work properly. Daily i have to restart phone, then only ringtone works. Whenever call comes, it only vibrates but no sound. Due to it, i miss so many calls. Sir please change my ph. I am totally disappointed with this product
It sometimes got hotter. That is not a good thing. I thought nokia came back after a long time, so i decided to take a chance. But i will never suggest anyone to take nokia. Kindly exchange my product with a better one
Thankyou
.

Sir/mam
I had submitted my mobile to croma store on 18-06-18, as i was facing some problem in my mobile display. It has been more than one week but your sevice are worst service i had ever seen, i called 3 times to your customer care no. They had submitted my complaints 3 times and said that they will be revert back with call from croma regarding your handset progress,
This time i m mailing you after this i ll file complaint in court regarding this.

My problem is that, i purchased nokia 8 handset from croma store and at the time of purchase the seller at store sell me nokia 8 mobile by saying that with this nokia 8 mobile i ll get 6 month free full screen replacement warranty, either my screen breaks or anything ll happen screen ll be replaced freely.

Now i face some problem in my mobile and i submitted my mobile to croma store and they send my mobile to nokia store. But nokia service centre is asking me 5500 ruppe for my screen replacement, it has been only 5 months to my mobile from the date of purchase.[protected]
I called to croma many times to check the offer they provide me at the time of purchase but no action is taken by croma till now.

I request you to contact to nokia service centre and get my mobile repair asap, its already 10 days i had submitted my mobile.

And call me back regarding my complaints file from last 2 days.

My regd. Mob no. [protected] /[protected]

I have purchased nokia 8 on 18/11/2017 but screen was faulty, in just 3 month o[censored]se half screen became white. Service centre repairs on 20/03/2018 at patna centre. But screen was again faulty in just 2 month o[censored]se again half screen became white. I again submitted it to service centre on 19/06/2018 still they have not repaired it. They want again 20 day to repair. Service centre has not provided us other handset to use during the service period. I am facing too much of problem due to this. I am suffering mental harrasment and financial loss due to it. This handset is causing problems since purchase of handset. I want this faulty handset to be replaced as soon as possible

I went to nokia service centre-agra, and gave my set to repair and they lost my sim. I asked to check video recording but they refused my request and abused me. I want to inform you that behaviour of their manager was inappropriate and rude. They even insulted me and ruined my reputation infront of everyone i want a serious action otherwise i will not buy any nokia mobile even not let anyone buy in my contact.😤😤

सर मैनें 28/06/2017 को भिवानी, हरियाणा से नोकिया ne mobile handset खरीदा जिसमें शुरू से ही चार्जिंग, हैंगिग व बीच में ही फोन के बंद हो जाने की शिकायत के चलते पंद्रह से ज्यादा बार नोकिया केयर भिवानी में दिखाया पर शिकायत जस की तस है मोबाइल भी कई दिनों तक कई बार केयर में रखा गया। अंत में उन्होंने बोल दिया जी आप हमारे पास लाते रहोगे या तो हम समान बदल देंगे या सोफ्टवेयर कर देंगे लेकिन ये जो शुरुआत में आया था वो सेट है इसे ऐसे ही चलना है। इसके कुछ दिन बाद उनसे केयर छूट गया। इसलिए शिकायत यहां कर रहा हूं।
Shiv kumar from bhiwani, haryana mob [protected]

Sir we ordered the nokia 6.1 from the nokia website and the product was confirmed and it was cancelled and the amount was not reflected in to my credit card. After contacting the customer care they are informing that the amount will be credited in 3 to 4 days but was not received the amount after contacting multiple times they are repeating the same it will take 3 to 4 days. And it was reched 1 month but still now did not received the amount. The order number is 73233. And they gave the complaint number 344573.

Dear sir
I purchased a nokia 6 mobile in amazon at the date of 2-10-17 know my mobile is not working i get a small issue of display of the nokia 6
There didn't take my complaint about my mobile problem there told to me come after 20 days now what went to do
In rajahmundry there is no responsibility about costumers...
There are taking nonsense words about your company

I have purchased nokia 7 plus on[protected] from amazon india. On 05 june, 2018 i connected headphones that was sent with the phone & i found they were not working, then i connected some headphones to the phone, which were also not working.
Then, i restarted the phone several times & still i found same problem.
So, i decided to visit nokia service centre which is located in my area i. E "radha communication" in phase-2 mohali.
I went there & told the person at the counter about the problem i am facing with the phone, he checked & told me that we don't have file for this device so we cannot check this device, you should visit some other service centre.
I was surprised by there reply, i have purchased this mobile for rs.26000 so that i get quality product & good after sale service. But, it is opposite of that, nokia is having worst after sales service.
Now, i don't want to visit service centre again & i want my money back as this is a faulty device from nokia.
If money back is not possible i want my phone to be swapped with new phone.
Please help me on this.

I purchased a Nokia 7 Plus worth Rs 25, 999/- from Amazon with order ID Order#[protected]. From initial days phone had jitters and stutters. No a days it frequently hangs for which only solution is to lock and Unlock the device.

When approached the Authorized serviced center, they reset the phone, reset the software but issue still prevails. Now they are coming up with a statement that the motherboard is at fault and they need 3 months to fetch a replaced mother board and fix it.

This issue of mine is not an individual one, I see forums where in users have raised same complaints. Yet Nokia has not done or reciprocated on any measures to fix this.

Please ensure that such fraudulent companies are not legally dealt with from looting we peoples money.

Respected sir,
I have purchased a nokia - 230 mobile from krishna mobiles, stadium road, valsad, gujarat-396001 since last 6-7 months. On dt. 17/06/2018, i found that the mobile is neither charged nor 'on'. I had contact retailer but told about the bill. But unfortunately the bill with box cover misplaced due to my room shifting. Now the retailer m/s krishna mobiles, stadium road, valsad, gujarat-396001 denied me and said with out bill, i could not proceed.

My mobile details are as under
1. Model - rm -1172
2. Code - 059x789
3. Imei 1 - [protected]
4. Imei 2 - [protected]
5. Is 13252 (Part1)/iec 60950-1

Sir
I submit my phone nokia 6 to nokia service centre jind on 08/06/2018 his ownership to mr. Shankar.in that phone problem mobile not statrt but many time to call with service centre. But there is no proper solution
Saying everytime the part is not available
1.मैं बहुत परेशान हूँ जब भी मैं सर्विस सेंटर में बात करता हूँ तो कोई भी संतोषजनक उत्तर नही मिलता
2.यह है कि आज मेरे फोन को लगभग 15दिन हो चुका है
3.बहुत बार बात हुई पर हर बार एक ही जवाब देते हैं कि पार्ट नहीं आया
4.ये कोई issue नही बनता की हर बार एक ही बात बोली जा रही है
5.अगर ऐसा है तो nokia provider इस तरह ध्यान क्यों नहीं दे रहे

A nokia handset 6.1 was purchased by me from rahul communication mandi on 20/04/2018. On inserting the sims the set was not working and i contacted nokia care centre mandi. They told that there is a problem in mother board, pin is broken and only one sim can work. The mother board required to be replaced but despite my telephonic requests and personal visits as well they are not providing service even after the lapse of two months. Yesterday on my visit again they show me a estimate of rs.8038/- whereas the set is purchased only two months back and is with in warranty period. It shows highly deficiency in services. I am facing too much inconvenience since the date of purchase. So please take remedial steps and instruct the nokia care centre mandi h. P. To do the needful immediately without changing any cost as the handset is with in warranty period otherwise i have no option but to knock the door of law.

Hi,

My name is john, i had purchased nokia 8 ta-1004 ds in cm p_blue.
On 22nd dec 2017.

Now its been 5 months and with this span of time i have complained two times to nokia customer service centre, indore that my phone is not working properly, it goes on & off automatically, apart from this sim card slot is not working, and while checked with nokia service centre they said it motherboard problem.

They denied from taking any actions.

I want my phone to be replaced its a defective piece.

I am attaching invoice bill with this complaint.

Regards
John
[protected]
Email id: [protected]@gmail.com

In azamgarh nokia care they damaged my display, charging pin and mic during the open of my phone. They told me that it will take 2 days to repair and but after 3 days they said for 3 more days but due to my train on next day asked them to return my phone and i thought i will take it to service centre in mumbai but in mumbai serivice centre they are saying company will not accept waranty for damage because its physical damage but madam damage is done by nokia excutive self not by me they are asking for charge.
Kindley help me its my request to you
My phone is in nokia care vasai west
Sunrising enterprises, cont - [protected]
My name is pawan yadav
Model no.- nokia 6 silver
Imei -[protected]
My contact no.-[protected]
Please help me and kindely take poper action against azamgarh nokia service centre please reply and help me out