[Resolved] Nokia India — I need replacemt for microsoft lumia 535 | |||
Hello there, I am vinoth from madurai. Recently my brother Bought me a microsoft lumia 535 from poorvika mobiles, simmakal madurai. The Purchase date of the mobile is 16.12.2014 and its now nearly ten days. Problems faced: Worst touch Ensitivity Gesture movements are not working properly Apps are opening witthout my knowledge Hearing problem and not able to hear only through loud Peaker. Many problems. About poorvika show room in simmakal They are not even able to Fully recognise my phone problem. They are speaking very harsh. The first Thing they are saying nokia customer care. If i am having like this problem After one month i can directly go to customer care, within 10 days how could be A product is so faulty. According to them if the problem come within 4 days you Will get replacement. How could we suspect the problem within 4 days hence this Phone getting lot of problems day by day. About nokia care They simply said touch is problem will get within 20 days. I Dint wait and paid them. I bought it with lot of expectation, but now all got Drained, but the thing is if am getting my touch problem rectified tthen what About the problems which i mentioned above when will get rectified. Then the Question is why should i buy this phone. Do you ever imagined your first touch phone getting worse From the day you bought? Worst product of nokia and microsoft. Worst customer service of poorvika (Simmakal show room) madurai And customer care of poorvika Nokia care. I need replacement for my mobile. Mobile model:microsof t lumia 535 Bought from:poorvika mobile (Madurai), simmakal show room Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Nokia India customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Well bro, I am also facing the same issues with Lumia 535 and Nokia is not responding properly. Have you got the issues fix. Did they resolved your problems ?
Reply
Dear customer,
We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.
With Regards.
Manager - Customer Care.
We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.
With Regards.
Manager - Customer Care.
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