Nokia India — poor response of nokia care, thanjavur- pincode 613007

Address:

Thanjavur, Tamil Nadu, 613006

I have purchased Nokia 6 in September 2017 in Amazon India website. From the very beginning it stated giving trouble. I have trusted only the brand name Nokia. Within the warranty period of one year, the phone gave a lot of problems and the Nokia care, (Raj Communication) No.6A, Ave Mariya complex, Near Ramanathan Hospital, V.O.C.Nagar, Thanjavur, Tamilnadu rectified the repairs at free of cost. But they did not returned my phone on the assured date. After completion of one year, they started charges for repair. In March 2019, the mobile was hanged. I have approached the Nokia care and they charged Rs.300 for change of software. On the day itself it started different troubles. Again I approached the Nokia care. They are trying to learn from my mobile. They changed the inbuilt batter. They informed that the sensor system is not working. They tried some sensor system, but so far not suited. They gave so many time and date for returned my mobile, but failed to fulfill their assurances. While asking with the staff, many revealed that, they are not associated with Nokia care. In the same shop, they also running MI and Microsoft service centres also.I don't know how much they likely to charge for replacement of sensor panel. This Nokia 6 is the worst mobile I have used so far. I decided not to go for any Nokia product and not to recommend Nokia to anyone. If anyone asked my suggestion, I will discourage them from purchase of Nokia product.