Nokia India — Poor Service

Address:

Ludhiana, Punjab

Dear Sir/Madam I Order a Nokia X+ from flipkart.com on dated June 26, 2014 and receive it on dated June 30, 2014.On Dated July 6, 2014 It's not powering on. On Dated July 7, 2014 I visited Nokia Care situated at Mobile Super Market, Shop No. 1 &2, Hotel Zoom Complex, Industrial Area-2, Ludhiana, Punjab. They receive my phone and issue me Service Job Sheet on dated July 7, 2014 @ 17:11. They said phone need to be checked by head office. They also said that they will call me after that. But Till date they didn't let me know what is the status of my phone. Whenever I call them they never picked my call. That's why I personally visit there. Every time I visit they give me only one answer that Phone was in Head office we don't know about the status. After there irresponsible behavior, I call Delhi Customer Care. They give me a Complaint ID. But they also said that our team will inform you. After no response from customer care I again call them and ask about my phone. They said within one week you receive phone. From last one month I am suffering from there irresponsible support. Also I am loosing my Service period which was 1 year from the date of purchase. Already I lost my one month service period. My work also suffer due to this.I don't want to use this type of phone whose service is too bad to handle. Kindly help me to refund my money which I used to purchase my Phone and compensation. Kindly do the needful Regards Shamsher Singh +[protected] +[protected] [protected]@gmail.com