Nokia India — service centre

I had recently purchased a nokia 7 from darrang cycle, tezpur, sonitpur assam on 19/06/2018.. Product serial no.- [protected] / 86.
I had financed it with hdfc ergo general insurance co. Ltd. And got the extended warranty insurance done with them.
After sometime my sim goy stuck and i couldn't open the sim tray, so i approached them and they sent the mobile to "system solution", tezpur for repair. I was initially asked to pay 1600/- for the repair, but finally they settled for 1000/-.
Now, first of all, i would like to know whether they should have been charging me for this (Since it is under warranty period)
If yes, then for such a small repair, don't you think they have charged me too much and exploited my situation.
I would request you to look into the matter and take necessary action against your service centres which are actually taking undue advantage of customers like us.
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[protected]/180621/008 - 20.06.2018 . Main board replaced

[protected]/180621/008 -14.09.2018 . Battery Problem

[protected]/181011/012.

Worst service provide by Nokia .i was continuously follow- up with service team for product replacement but till date there is no response from Nokia
Plz give me my barring password for nokia 105. An unknown number has been disturbing me and i want to block the incoming calls. you can contact me on: [protected]@gmail.com

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