North Bihar Power Distribution Company [NBPDCL] Complaints & Reviews

I have complained several time but no response is taken. My meter is not working and i am getting average bill from last 3 months. And the bill amount is increasing day by day. My complaint no is [protected], second complain no is.[protected].

Without resolving the complain the complain status turns to "problem resolved" on site. I always have to re open my complain.

Respected sir,
It is to intimate that a few minutes electricity supply in ratanman babhangama village of panhas fidder of begusarai district in bihar state since 21.07.2018, i. E. Last saturday. Receiver of telephone of power house, begusarai keep away, so always received message from telephone number "customer is busy on another call, please try later.

Hello sir, i'm here to complain about electricity theft that is going on through service wire tampered groundlessly on their clay house wall where meter is fitted. They are using heater to cook as well as their whole house is in that direct connection excepting a single room since many years. When any one disconnect the wire from their meter he/she can check the supply on their un-plastered rooms where the electricity remains as it is even meter is disconnected. Their address with consumer name is : narad prasad sah, baniya toli lane, beside neotric public school, barari, bhagalpur, bihar. So i want to say that, please come and check at this address. I am sure i[censored] raid confidentially without knowing any local staff of barari you can find that theft that was maid very cleverly. I have done my duty as an proud nationalist of india. Now it's your term to take necessary action against them who are victims of harming revenue of our nation. Thanks a lot...

I m Pradeep kedia from main bazar dalshingsarai.. district samastipur...block dalshingsarai...my bill of July come with wrong metre number...as my metre number is 39490999...as my bill has metre number of 39490834...I apply my complain in offline mode also...pls I request humbly to solve my problem as fast as possible...I m waiting for ur response sir ...thank u

I m Pradeep kedia from main baat dalshingsarai district samastipur...I m complaing about my recent which came with wrong metre number as my metre number is39490999 nd recent bill come which has 39490834 ..I humbly request u to come nd pls check my metre nd improve my bill...pls sir solve my problem...as hurry as possible sir...I m waiting for it reply ...thank u

Hi sir,

I want to bring your concern towards my incorrect billing. Each month my maximum bill is around 800-900. But this month my bill was 2130 which is incorrect according to my load of equipment.

No one came to see my meter at my home. This incorrect billing is due to laziness of your employee.

So, i would like you to correct my bill regarding ca number[protected].

My bill amount of july is 6.19 lakh. The actual unit consumed is 123 but in the bill generated its shown as 81100. I have a domeatic supply and bill of such huge amount is impossible.

I have made a complaint already to jee via complaint number[protected] but no action has been taken yet.

Kindly rectify your mistake and solve my problem at the earliest

सविनय निवेदन है कि मैं अरविंद प्रसाद राय ग्राम रंदाहा थाना baranti वार्ड नंबर 14
अतः आप से निवेदन है कि मेरी माँ श्रीमती उषा देवी की 11000वाट का बिजली के तार गिरने से अचेतावस्था में थी तो उनकी पोती उन्हें हटाने गई तो वो भी current के चपेट में आ गई वो दोनों की अभी ईलाज chal रहा है। था इसी गांव के एक व्यक्ति कुशेश्वर राय (पिता स्व धनेटर राय)के ऊपर तार गिरने से तत्काल मौत हो गई फिर भी हम ग्रामवासी बिजली विभाग से अनुरोध करते है कि मेरे गांव में 11000 वाट के बिजली की जरूरत नही हैं गाँव जहाँ से शुरू हुआ है वहीं तक रहने दिया जाए तथा गाँव मे 440 वाट का covering wire लगाया जाए ये घटना दिनांक13.06.18 शाम 8:20बजे घटित हुई है जो पेपर में भी आया है लेकिन बिजली विभाग से कोई भी अधिकारी सज्ञान लेने तक नहीं आया।बिजली अधिकारी महोदय से निवेदन करते है कि 11000 वाट की विधुत तार को गांव से हटा दिया जाए ये हम ग्रामीण से निवेदन है सभी ग्रामवासी डरे हुए हैं अतः आप इस पर संज्ञान ले और इससे ग्रामवासियों को छुटकारा दिलाए। contact नंबर [protected]
हाजीपुर विधानसभा vill Randaha, Ward No.14, Grampanchayat Bahuaara, PS.Bidupur, Baranti, Block Hajipur Pin 844502

Sir,
Sub:- excess bill raised from your end :- consumer no:- [protected],
With ref to above cited subject from last few months i am facing the problem regarding excess bill amount raised by you, in this regard i would like to bring your kind notice the followings are the details:
(1) in the month of may 2017, you have raised an excess amount of rs 13840/- however, it has been paid by me, but till date you did not reimburse the excess amount which has paid by me,
(2) in the month of june 2018 you have again raised an amount of rs 37009, which is not acceptable by me.
Sir, i am having house hold connection and this type of excess billing raised by you is not correct.
Hence, you are requested to kindly look into the matter & correct the amount and send to me.
Please treated as it is most urgent.
Regards
Krishna kumar jha,
P. O.:- lakhnour,
Dist:- madhubani,
Bihar-847403.
Mobile # [protected]

Sir
I want to electricity connection by it is difficult that i m only 300 mitre so from pol... And i want immediately connection...
I want to our nearest power house... And it's officer jee and sdo also energy house gopalganj distric but all are nutral for this work and... A heavy demand for this arrangement.
Sir, we are belongs to rural area and i have a home as used for residency but due to profession for bread and butter a shope are running by me at our house...
Also i want to take commercial connection but the extravagant for pol and connection is not possible for me...
Behalf of pm saubhagya yojna... I went to camp bt no any chance for my connection..
When our cm nitish kumar announced that a connection are going on every house that this is also my house without connection and light??
I requested to u please mercy on me and my problem... I m waiting for yr call and reference... Please
... Mo. No.[protected]

Good morning sir
I am consumer of nbpdcl div dalsigsarai sub division mohiuddinagar section patory my concern is that rong reading units and too much higher bill my current units are 1668 but company shows 3633 units and bill charges 30000 approx. And my current bill details from 14/10/14 to 30/5/2018till, units 1668 bill 30000, and i live in rural area but paper shows urban area charges, i went to all departments but results are nothing, during this investigation my 2000 spent. Due date 14 10. 18 so please help me sir.

Dear sir

I would like to inform you that i am a user of nbpdc just rescived a bill from electricity department bill amount is 2800 approx i am bpl user and also mitter not installed in my house but on the bill there is mentioned bill number, i am very confuse what is the paramiter of charging the amount in such cases if mitter not installed. My ca number is [protected] requesting you to kindly rectify the issue asap and let me know my contact details is mentioned below

Name jamil akhtar
Ca no. [protected]
Mob [protected]
Sub division chakia
Area kesariya

Waiting for your fevorable revert

Thanks

Sir,
Iam pay electricity bill today.. Account balace debited my account.. But bill transaction is not succes... Transaction failled resson is pbe10002 — unable to proccess. My mob-[protected].. Please solve this problem... I recive the transansaction id refrence no. And invoice no... But transactin is not success... Invice no, transaction no is my uploded image...

Consumer no [protected], radhe pandit, sir i don't know how to increase my electricity bill ago a month current bill was right but this month increase my current bill why, because i don't use any electric machine, in any case sir please tell about this problem, today 7-8years my current bill is coming very ok and satisfacable, but this month in aprill electricity bill came very high, so please give me details

Dear
Sir nbpdcl

My complaint is about wrong electricity bill
Because my present miter reading is 2016.00 and billing reading 4668.00 and i every month pay bills but march 2018 electricity bill comes 14283 and then i can't pay this amount .
Sir this is wrong
So please help me i contact pusa electricity office but not respond for that

Please help me.
Name - Laxmi Narayan Thakur
Con id - [protected]

Dear sir,
My electricity have obstructed from pole since 10/04/2018. You know its a summer season and there are to many problems related to electricity like study, light, fan, etc. I have also complain to customer service and they provided me jay number but that number is getting off. My all wiring is proper but whenever electricity Obstructed which means problem with electricity pole.
I request to you please send an engineer at my home and solve the problems as soon as possible.
I hope you will solve it.
Thank You

Consumer details. :-
Consumer id. : [protected]
Account no. : MD0456
Name. : Umesh Paswan
Father's name. : Rambalak Paswan
Ward no. : 04
Landmark. : Jagadamba Mandir
Village. : Chintamanipur
Post office. : Madarna
Police station. : Vaishali
Block & district. : Vaishali
State. : Bihar
Pincode. : 844113
Mob. : [protected],
: [protected]
Email id. : [protected]@gmail.com

To,
The manager
Nbpdcl
Third floor, vidyut bhawan
Balley road, patna

Regarding: electricity bill generated too high without reading meter
Dear sir,
I would like to inform you that i am a consumer of your power supply company & bill paid on 4-5-2017 – nb-ad791025 up to may – 2017.
Further, we have small family & our previous bills average 45 to 73 maximum unit during one year (Nov – 2016 to sep 2017).
Now, i got a real shock when i saw the bills are too high for the months of october-2017 – 1818 units, november-2017 – 387 units & similar high every month till now, because nbpdcl generated electricity bill without reading my meter, which are totally unreasonable & unacceptable. Please note that similar too high electricity bill received by our neighbors & almost complete village due to same reason.
Therefore, this is my kind request to you to check my problem & reissue me the rectified electricity bill after reading the meter. So, i can make the bill payment without delay.

Your immediate action will be highly appreciated.
Your truly,

Mohammad irshad ali
S/o: late md. Shahzada
Bardaha, sub division-benipatti
Consumer id: [protected]
Old consumer id: btt7049277
Account # btt bdh -223
Meter # 3929640/5-30a

Sir,
-your dept has sent me dec 2017-january 2018 reading of 1613 unit while normally unit consumption in my home was b/w 400-500unit/month
-i have complaint regarding reading error of meter and requested dept to make correction.
-department has assured me that we r working on it on the basis o[censored]r complaint whose patrank no. Is 132 date : 01/02/2018 after 10 days of hard effort.
-they told me that it will take 10 days to address the problem and after 10 days when i visited dept they told me it will take further 10 days and lastly after multiple time of 10 day interval visit on 20/04/2018 they issued the judgement on their own conscience w/o verification of meter that as meter is giving correct reading now so their was no any jump in meter reading.
-surely i have raised objection on his conscience then they r telling me the procedure that 1st consumer have to take a coupon of rs-590 to verify the meter
- again i have taken the coupon by paying 590 rupees on 21/04/2018 and department assured me that within a week ur new bill will released after lab testing of meter.
-a week has passed, no one visited to test the meter but surely they sent new bill of amount 14336 with warning of power supply cut.
I am attaching the relevant documents kindly see the issues on urgent basis. And plz think about people of state too. Kindly develop easy mechanism to address such kind of problems for at least those who are even unable to address their concern in front of you. Kindly nab the corrupt officials and plz don't waste the time of people unnecessarily in such kind of irrelevent issues. Their time can make something good for state's economy.
Thank you

Maneshwar rai
S/o savitri roy
Sunderpur bapu chowk
Darbhanga-846004
Phone no.-[protected]

Sir mera name jaynarayan sah h
Mera consumer no [protected] h sir mera bill 19march 2018 ko 15000 kuch tha jisme mene 19march ko 5000 deposit kiya baki 10000 rha usi uprant 20 dino ke under mera bill 14 april 2018 ko 37000 kuch aya h mujhe aapse sadar anurodh h ki mera bill sahi kiya jay taki m bill jama kar saki
Aapka consumer
Jaynarayan sah madhura uttar ward no 10 narpatganj araria bihar
No
Mob no [protected]

I have paid my north bihar power distribution electricity bill at canara bank, eventually i had received electricity bill seven months ago and surprised to see none of the amount is paid, the current bill amount is summed with previous month amount, as arrears. When i visited to my nearest canara bank branch to update my pass book, there is printed a transaction of 2, 000 rupees with no. 89838127. Inspite of numerous complaints over phone on helpline number 1912 but no action has been taken. Kindly help to resolve the issue asap. The details are given below for your reference.
Name: rafizullah
Consumer id: sw60071
Sub division: mairwa
Mob: [protected]
Pin: 841245
Vill: chandpali
Dist: siwan
26.203199, 84.226769