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North Bihar Power Distribution Company [NBPDCL] Complaints & Reviews

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Updated: Sep 22, 2026
Complaints 755
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54
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Bad 😕 It seems that North Bihar Power Distribution Company [NBPDCL] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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North Bihar Power Distribution Company [NBPDCL]

North Bihar Power Distribution Company [NBPDCL] reviews & complaints page 3

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A
Account Muzaffarpur
Sep 10, 2022
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Dear Sir,

We have received bill with wrong reading from few months, please check my attached bill, we have complain many time but no getting response.

pls do the need ful help.
North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
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    Pintu773924
    Aug 25, 2022
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    Address: Vill-siswa, post- betaha, thana-parihar, Dist-sitamarhi, Bihar

    Bill let ho jaye to warning milti hai bijli kaat diya jaye ga...
    Aur lite nahi rehta to ...kya kare hum sabhi...kuch kijiye sir ji...
    Bahut dikkat hoti hai raat bhar so nahi pate hai log...plz help ...
    North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
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      Pintu773924
      Aug 25, 2022
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      Address: Vill-siswa, post- betaha, thana-parihar, Dist-sitamarhi, Bihar

      Bas ek baat kehna chahunga ki kaam se thaka hua admi jab ghar aata hai to use aaram ki jarurat hoti hai magar yanha bijli ki aisi condition hai ki admi Puri raat so hi nahi pata...
      Ek to din me Thora bahut light de bhi deta hai...magar jab raat ki baat aati hai to kabhi light nahi rehta agar dhokhe se reh bhi jaye to sala voltej deem rehta hai...jiska parinam ki mujhe raat ke 2 baje ye complain karna par raha hai...iss umid se ki shyad thik ho jaye...
      Bil me agar let ho jaye to warning milti hai bijli kaat diya jaye ga...
      Aur lite nahi rehta to ...kya kare hum sabhi...kuch kijiye sir ji...
      Bahut dikkat hoti hai raat bhar so nahi pate hai log...plz help ...
      North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
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        S
        shahabzd
        Aug 22, 2022
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        Address: Kokilwara, Aurai, Muzaffarpur, Bihar-843312

        We have electricity connection no. [protected]. I am getting a bill in the name of MD. Ghani Mujma son of Late Jameel Akhtar. My full name is Mohd. Badiuzzaman, son of late Jamil Akhtar, I know it is a typographic mistake but it should be done correctly. We complained several times online and offline but they did not take any action. Please correct my name.
        North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
        Sep 01, 2022
        Updated by shahabzd         what is the update?
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          N
          Naveen kapar
          from Sitamarhi, Bihar
          Aug 15, 2022
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          Address: Murha Ghat ward no 5

          Dear sir
          Sir aap se niwedan hai, mere gao Mai pichle 2 din se light nhi aa rha hai, jo line man hai koi response nhi de rha hai, sir aap se niwedan hai ki kirpa karke aap jaldi clear karwayiye,
          North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
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            A
            Arc@#
            from Supaul, Bihar
            Aug 15, 2022
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            Address: At-Ramdattpatti, Po-Nemua DIST-Supaul Bihar

            I am living at district Supaul rural areas ramdattpatti, my id no-SU190320
            Cosumer no-307
            Account number-[protected]
            My power supply is off frome 3days .
            I am complain ing, again to again but not progress anything.
            North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
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              K
              Keshaw181
              from Chhapra, Bihar
              Jul 30, 2022
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              Address: Prabhunath nagar chapra

              Consumer number[protected]
              MOB- [protected]

              bill made wrong, and
              Reading is being taken since last 6 months but bill is not being generated.
              Complain number [protected]
              Please check and resolve
              North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
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                R
                raushanjimishra
                Jul 25, 2022
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                Address: Janipur, sitamarhi

                Shambhu kumar mishra agriculture conection[protected] hai dis-sitamarhi, nanpur feder vi-janipur bina reading ke hi bill banake bhej diya jata hai, customer service me complain karne per bhi koi response nahi milta hai, resolved ka massage bhej diya jata hai. Lekin koi nahi aata. Tin bar complain kar chuke hai. Phir bhi jee ke taraf se koi javab nahi. Please isse solve karwaiye. Mera hi bibhag pe 796 jama tha phir ek month ka 596mujh pe hi dikha diya gaya.
                North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
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                  A
                  aabv
                  Jul 20, 2022
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                  Address: Electric Supply Circle, Purnea Campus Infront of four star cinema hall, purnea-854301 bihar

                  Respected sir
                  With due respect i would like to inform you that i've been using smart meter since September 2021 and i had some amount due before installation of my smart meter which was supposed to be adjusted in the recharge only...But even after my arrears have been paid off they are charging me rs 6 daily for arears...so i kindly request you to please check if there is any fault in my billing ...
                  Hope you understand..
                  Thank you!

                  CA number[protected]
                  Mob-[protected]
                  North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
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                    S
                    Sanoj20
                    Jul 15, 2022
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                    I am complain about power cut in my area district Vaishali Ward No-14, more than 1 to 3 hours daily
                    North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
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                      P
                      Pradeep_5555
                      Jun 27, 2022
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                      Address: Vill siswa post betaha thana parihar sitamarhi bihar
                      Website: North Bihar power distribution limited

                      Night me kabhi light nahi rehta ...
                      Hum sabhi so nahi pate raat ko...
                      Itni problem hai fir bhi hum sabhi bill bharte hai...par services me sudhar q nahi ho rahi...
                      Abhi thik kijiye isko...
                      Garmi se admi bechain hai ...
                      Fir bhi koi fark nahi padta...
                      North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
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                        R
                        Ratn Rahul
                        Jun 25, 2022
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                        Address: AT+PO: Arwa, PS : Nagra, Dist : SARAN , State : Bihar
                        Website: www.nbpdcl.co.in/(S(b1iggh4svngrdlsqjz45jous))/frmQuickBillPaymentAll.aspx

                        Hello Sir,

                        My Consumer id is[protected]. i got LK, A bill in April 2022 and also made payment for the same. The LK, A category bill was for 256 Unit(Previous Month Reading was 2505).I made payment of Rs. 1056. In Month of May no on from electricity department visited my place for reading.In Month of June I got bill of Rs. 6539 for 2098 Unit(Here Also Previous Reading is 2505 unit). I wanted to know where you have adjusted those 256 unit(LK, A Unit was 256, and Previous reading was 2505 in April 2022) for which i made the payment.
                        Kindly provide clarification on the same.
                        Please let me know in case you need any further detail.

                        Thanks & Regards
                        Sunil Kumar SIngh
                        North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
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                          I
                          ifrahazmi
                          from Samastipur, Bihar
                          Jun 23, 2022
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                          Address: Samastipur, Bihar

                          Recharged my smart meter online with Rs1000/-, through bihar bijli smart meter app. Amount got debited from the account but not added in the recharge balance. The transaction was done at 12.05pm on 23rd june 2022. Unable to contact any customer support.
                          North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
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                            S
                            Shravani Priyadarshini
                            from Delhi, Delhi
                            Jun 16, 2022
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                            Address: Samastipur

                            In my premises, prepaid meter was installed on 9th March 2021, and last meter reading was 1388 units, for which the company issued me receiving. But now they have issued a bill telling that last meter reading was 1711 units. My old meter was uninstalled on 9th March only, but company is telling that it was uninstalled on 25th May 2022. Basically they means that my premises was having both meters and I have to pay charges for both. But the fact is that prepaid meter cannot be installed without submitting old meter. My CA number is[protected]
                            North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
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                              M
                              Manish1601
                              Jun 12, 2022
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                              Address: Ghorbanki, Basopatti, Madhubani, Bihar - 847225

                              There's no supply in my village Ghorbanki, Basopatti from yesterday 7PM till now, and even if electricity stays there's high voltage fluctuation causes electrical equipment damage kindly control the voltage and minimize the power cuts time because from yesterday electricity stayed only for 3 Hours out of 24 Hours . This is a very bad service compared to other states
                              North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
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                                A
                                Akshay Shankar
                                Jun 11, 2022
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                                Electricity is gone at 10 am and it's 3:30 pm very bad service they said that they give electricity for 22 hours in day
                                The need improve their service
                                North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
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                                  K
                                  Keshaw181
                                  from Chhapra, Bihar
                                  Jun 1, 2022
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                                  Address: Chapra

                                  Consumer number[protected]
                                  How many times I have complained but till now there is no improvement, please check it and rectify it. Previous complaint number [protected]
                                  North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
                                  Jul 30, 2022
                                  Updated by Keshaw181                                   Not Resolved
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                                    ceapk2554p
                                    from Chhapra, Bihar
                                    May 31, 2022
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                                    Address: village- minapur, Tola- Mainpuri, Block- Garkha, Distt- Saran, Bihar-841222

                                    Dear sir/mam

                                    we are only using 3 led bulb, 2 fan, , One TV and one fridge but electricity bill used to come between 3500 to 4500 every month. last month bill amount is 4046 which does not look normal. please help as i am a farmer and i am not able to pay this, much of bill everyday. Kindly do the needful and check my meter and if any fault please replace.

                                    Contact no. [protected], [protected]
                                    North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
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                                      P
                                      pintu@₹
                                      from Lalganj , Bihar
                                      May 31, 2022
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                                      Address: ward no.8, Agar pur, near commerce college, lalganj,vaishali,bihar,844121

                                      Dear sir/Mam
                                      we operate only 3-4 fans in our house and few bulbs and no other electronic gadgets which may consume much electricity. We are receiving more electric bill in than our neighbours although we consume similar amount of electricity.
                                      Kindly look upto this matter, we are so much troubled with this issue
                                      North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
                                      May 31, 2022
                                      Updated by pintu@₹                                       My adress is-
                                      Ward No- 8
                                      Agarpur, Lalganj
                                      Dist- Vaishali
                                      State- Bihar
                                      844121
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                                        G
                                        Gks1920
                                        from Gopalganj, Bihar
                                        May 21, 2022
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                                        Consumer no[protected]
                                        Consumer name- Parmanand
                                        My monthly consumption of electricity charges are not more than ₹1000 except winter. Average units- 5. Average charge- ₹30
                                        But date:[protected], time :6:37pm i received msg from NBPDCL that my account balance gone exhausted. But in same day morning i checked my balance and i have had still left half month of bills in my account . In my house only 3 fans(2 in use only) and 12 LED bulb(8 in use daily), 1 TV (which is not in use) then how can it be possible that half month recharge just gone exhausted in just some minutes.
                                        I request you to refund my charges to my account.
                                        North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
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