North Bihar Power Distribution Company [NBPDCL] Complaints & Reviews

My CON. ID[protected], Meter Sr.no 4702860
Bill overcharged, we have got bill amount more comparing to units consumed.

please verify and give us the exact bill as units used.

This is very sad for Bihar that very huge corruption in NBPDCL.

How this is possible in the rural area for BPL meter you charge such a high amount for only one bulb and fan, last year nobody was there (door locked )but you still charge a very high amount for that I have paid 4k in April Month.

After that every month I am paying on time but August month charges are so high not justifiable.

Last...

Sir,

My CA number – [protected].

I am attaching two bills downloaded from the website, last month and this month. In last month, bill for July shows 368 units with damaged meter and in this month bill, it shows for July, 2604 units with meter OK. This is outrageous and despite the fact that I have complained several times for jumping meter since last one and half years. Still I am being charged on so called average meter.

Please note that I am Professor of Physics and known for my research on renewable energy globally. I installed Solar power station at my roof top in 2003 and running it without any problem so far. This is enough to say that I conserve and use electricity prudently. Still, I am paying huge amount as average charge. I don’t know how it is being calculated.

Last Month (July) the meter reader asked me to pay underhand for getting matter resolved. When I refused, he has sent the bill of Rs. 18048. Kindly correct it and change my meter. I am also attaching e-mail sent to various office bearer as the online complaint is not working now.

Regards

Prof. Sanjay Kumar (S/o Prof. Hrishikesh Prasad Sinha)
Kafen Cottage, Balughat, Muzaffarpur

Dear Sir my customer id no-[protected] unwanted charge apply please solve this issue form march 2021 to till date same unwanted charge apply

Consumer No. - [protected]
Division - Muzaffarpur (U-I)

Request you to kindly look & rectify my Aug21 bill. I have received a bill of Rs 36280, however if you look at my past 6 month electricity bill it has been much lesser than what I have received in Aug21. Hence there seems to be either error in bill or meter. Our Jul21 bill was Rs 2704, Jun21 was 683 (avg bill), May21 was 983 (avg bill), Apr21 was 991 (as per meter reading). Hence suddenly unit consumption can't be 6251 unit in the current month. So request you to kindly check whether is properly working or not and get the bill rectified at the earliest, so that I can make payment against the rectified bill within due date. Thanks &. Regards

Dear Sir/Madam,

This is to inform you that we are residing at Rojitpur, Katihar and there is new pole installation is going on in our gali/lane as there were around 8-10 consumers were facing issues due to not having any single pole and nearest pole is about 100 meters far away.

Thanks that new pole is being installed but problem is contactor has put the pole in the middle of road/gali (8 ft wide) and did not installed. Poles are lying there for last 10 days and were facing difficulties for moving the things and people passing through as road is only 8ft wide other vehicles like water carrier, garbage collector etc. are unable to enter to our place.

Request you to please do the needful and install the pole ASAP.

Thanks

Sir,
We have complaint again and again at the office of executive engineer and sdo of power distribution co, purnia from 2019 till upto now for 5 polls, but they are not taking care. Sir we live in a town area from 2010 and they provided polls further area from this, but then are not providing is this street.
Sir we attached one of our complain.

I am trying to pay bill from last 4 days via suvidha, gpay and airtel wallet. Failed everytime as server error comes. Kindly update the server as soon as possible and remove the penalties.

Hello sir,

We the people of bardahiya, marhaura, saran is totally hesitated due to frequent and regular power cut issue. We are facing damages like lights, fan, tv and many mores. Unable to understand why frequent power cuts is happening and who will take responsibility for household damages.

If power cut is requirement then without any notice how they can do such things. Many people's are doing work from home. Your frequent power cut will hamper their daily task and they are facing issues from their respective offices. If power cut is requirement then schedule and inform all consumers with timing. When going to complain to customer care they are trained to say we are facing technical issue. They have always technical issue then you have to think that which kind of technician you have that they can't even resolve all these issues. We are submitting electricity bill on time, you are taking service charges as well. But what kind of service you are providing. Please look into these matter and resolve the frequent and regular power cut in bardahiya, ward no. 8, marhaura block, saran

Since last 10 days voltage comming from transformer is very low...

Respected sir/madam
Subject:related wrong billing

I savita Jha, consumer number:[protected], meter number:4865505 is writing this to complain you about wrong reading on an average I use to pay 300 after every 3 months but this (july) month the unit consumed is given more than limits its given 125(LK, A) but last month (june)it was2(OK, N) and in the month of may it was 6(OK, N)

Therefore I request to recheck and provide a correct bill.I will be forever greatful to you for this

THANKING YOU
YOURS FAITHFULL
Savita Jha

Current is not giving properly unnecessarily cut the line

उ सं [protected], MR006583, MAZ/201 का दिनांक[protected] को कनीय विधुत अभियंता सकरा द्वारा स्थल जांच प्रतिवेदन के आधार पर बिल सुधार कर मुझे दिया जाए ताकि मै बिल का भुगतान कर सकूं।

I had done a electricity bill payment for NBPDCL CA No.:[protected] from my UPI ID :- [protected]@paytm
But I didn't get any transaction ID or payment confirmation.
Pls help me to find out my transaction ID

Meter burn

My Complaint related to wrong bill:

I am paying every month bill on an average of Rs 250 but suddenly I got a bill amount of 1009 for current month. Please do the needful and correct my bill ASAP because I don't want to pay fine on payment.

My Complaint related to wrong CA Number:

When I search info for paying bill with CA number it come fine but when I am trying to launch a complaint it says Invalid...

Sir, bela chowk, bhutahi, sonbarsa, sitamarhi transfomer don't work.so, plz new transformer provide in my area ...bcz from 3 days light is not provided in my area.

I had lodged a complaint regarding it earlier, vide vide complaint status Id: 2920983.
Sir, my complaint has not yet been resolved. In fact, no action has been taken by NBPDCL till date. I have received neither any phone call nor any e- mail from the company till date.
Whenever, I see the status of my Request vide No. [protected] dated 17 /06 /2021, it shows the same thing- Application has been forwarded to local supply office.
Acknowledgement No. [protected].
I fail to understand why this unnecessary delay in providing me a new connection when the live pole stands just in front of my house. My brothers have already taken new connections by the method I do not know. In fact, they know the technique of getting things done. But I don't like it.
S. K. Jha
Vill- Babhangama, Post- Matiari, Block- Terhagachh, Via- Bahadurganj, Distt. Kishanganj- 855101
Contact No. [protected] / [protected]
E-mail: shyamal.[protected]@gmail.com
NB: Complaint made earlier was notified to NBPDCL on 11/7/2021 also.

Hi Sir,

I am Mantu Kumar from Vill-Hirmba PO- Goura PS- Laxmipur Dis- jamui.
Sir the power(70V-80V) supply which you are providing to our village that is useless only we can charge our mobile nothing else we can do with this voltage.
It's request to you please think about it and provide a better solution to us.
I am hoping you will look into soon.

Thanks & Regards,
Mantu Kumar
Mob no- [protected]
Mail- [protected]@gmail.com

Dear sir/madam,

My consumer number is[protected].

With reference to above mentioned subject I would like to inform you that from last 2 months electricity bill given to me is wrong. In second last month I paid for 77 unit and this month 335 unit.I stay with my family in patna whole year. So it is not possible for me consume a single unit of electricity still I am paying. I tried to complain online but my...