North Bihar Power Distribution Company [NBPDCL] Customer Care
North Bihar Power Distribution Company Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
420
COMPLAINTS

North Bihar Power Distribution Company [NBPDCL] Customer Care

North Bihar Power Distribution Company Ltd.

Address
Vidyut Bhawan, Bailey Road
Patna
Patna District
Bihar
India - 800001

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
2091
down
578

Mobile:
Mobile:
up
1787
down
443

Fax:
Fax:
+91 612 250 4223  

Customer satisfaction rating
2%
Complaints
420
Pending
0
Resolved
10
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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North Bihar Power Distribution Company [NBPDCL] Complaints & Reviews

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North Bihar Power Distribution Company [NBPDCL] — unauthorised person cut the supply wire

 shabbir iqbal on Jun 14, 2019
Dear Sir,
This is very sad moment for us in fitter no:- 4 Naya tola Bazitpur location, some unauthorised person came and cut the Electric wire for all consumer that is more than 30 consumers, This is totally holiganism act, due to this all people are in trouble whole night because of very hot season.
Humble request you to take an action upon this type of act which can lead a very bad moment in our society....
Complaint comments  Read comments [1]Complaint category Government Organizations

North Bihar Power Distribution Company [NBPDCL] — supply break down

 mukundmadhav85 on Jun 13, 2019
Ca no [protected], janmka -18, supply is disconnected by full staff fron department. Please take appropriate action to restore connection, and take action against culprit.
Some staff come to do repair work in connection to cable wiring but because thier careless attitude they do not finish their work.
In fact from last 15days they are doing repair work and everytime they left with some unfinished work....
Complaint comments  Read comments Complaint category Other

North Bihar Power Distribution Company [NBPDCL] — wrong/fraud bill/no consumer grievance redressal

 Nishant Madhav on Jun 12, 2019
CA no.- [protected]
there is no one living in this house[for which wrong bill keep coming]and main switch is also shut down. in one month i receive wrong bill and complaint about it to the concerned official . he assured me that correction would be done, but no correction has me made. I kept waiting for it, and 3 months passed and bill keep increasing[wrong] .
i also emailed my issue to MD{md.[protected]@gmail.com} several times [ address provided through its's website ] but i neither i get single response nor any action was taken.
however once again i contacted local official and...
Complaint comments  Read comments [2]Complaint category Government Organizations

North Bihar Power Distribution Company [NBPDCL] — every month north bihar power distribution company ltd. sending me two electricity bill

 mahicool on Jun 10, 2019
Dear Sir,

My electricity meter number is 3928467. every month north bihar power distribution company ltd. sending me two electricity bill whose meter number is the same. but consumer id and bill number is different. first bill number is [protected] and second bill number is[protected]. we are already deposit some amount against bill number [protected] so you are requested to please do correction in your electricity meter record. I will be thank full to you....
Complaint comments  Read comments Complaint category Electronics & Appliances

North Bihar Power Distribution Company [NBPDCL] — low voltage issue

 sanjeevsapna on Jun 9, 2019
Dear concern,

i am suffering your electricity service, very low voltage electricity condition my village, & no any work my home accessories, example(light, fan, tv etc, we are face this problem last six month so please resolve this matter as soon as possible.

Thanks rgds
sanjeev mishra,
vill+po-brahmpur(sotia)
ps-kamtaul
dist-darbhanga
bihar-
[protected]@yahoo.In...
Complaint comments  Read comments Complaint category Work at Home, Part Time Jobs

North Bihar Power Distribution Company [NBPDCL] — not getting proper voltage in electricity

 Vishuragini on Jun 9, 2019
Dear sir I am santosh sah consumer of village saurath post saurath ps rahika district Madhubani.
Sir we are not getting proper voltage in electricity since yesterday. Dated[protected].
Sir each and every people's of my village facing same problems. In this summer season it's very difficult to survive without electricity.
Kindly look into the matter.
With regards
Santosh sah
[protected]...
Complaint comments  Read comments Complaint category Other

North Bihar Power Distribution Company [NBPDCL] — I am complaining about correction of my name in the bill

 vikash2k11 on Jun 9, 2019
Sir/madam,
my name is not spelled correctly on bill given by nbpdcl.it is wriitten as nav kumar jha at present instead of that it should be written as bhawan kumar jha
CA NO-[protected].i am attaching one of the recent bill.please rectify this eroor as i am facing difficulty in providing this as a supporting documents otherwise. for this i will be obliged to you.
thanking you...
Complaint comments  Read comments [1]Complaint category Utility Services

North Bihar Power Distribution Company [NBPDCL] — wrong meter readings

 Hari narayan mahto on Jun 4, 2019
Sir,
I beg to say that about the above subject i have connected electricity dated 08/06/2018 in my govt house the month of july bill is 485/- and august 813/- i have got after that in november 2018 the bill is 12799/- for the reform of that bill i have not only given the application dated 16/11/2018 but also take meter testing sleep also in 590. But my bill has not been improved
I therefore request you kindly take attention my problem i shall be grateful to you for this

Your faithfully
Hari narayan mahto
Ldc - imd dbg
Can no[protected]
Complaint comments  Read comments [2]Complaint category Employees

North Bihar Power Distribution Company [NBPDCL] — regarding bill due amount

 Ujjawal_Kumar on Jun 4, 2019
I regularly submit my due bill, as per i received the bill. Last month my meter changed and suddenly i received the bill of amount 55000rs. I also have last 5-6 bill and i clear my all bill. And always getting no dues. Receipt. But in a month i received 55000, and when i complaint to sdo, he tells me that this is your due amount. I show him all my previous no dues receipt....
Complaint comments  Read comments Complaint category Unauthorized charges

North Bihar Power Distribution Company [NBPDCL] — very low power supply

 Karan kumar Sahani on Jun 4, 2019
Sir
With due respect i would like say that the power supply in my village genharpur which is in bihar is suffering insufficient supply of electricity. Because of this our electrical appliance is not working properly for eg. Fan, motor, fridge etc.
We suffer a lot due to low power supply and we look forward that you will look into this matter as soon as possible. And sir please look in this matter we are suffering alot.
Thank you for your kind consideration for this useful post....
Complaint comments  Read comments Complaint category Other

North Bihar Power Distribution Company [NBPDCL] — for new electricity pole

 Ritikesh Kumar Mishra on Jun 2, 2019
I am the citizen of muzaffarpur..in my mohalla there is not single electricity pole. For that we are facing very inconvenient whole street is covered with open wires.. I had given a written application in the office but they are not taking any action...
I therefore request you to please grant a electricity pole... For that we shall be highly obliged to you...
Ritikesh kumar mishra
New area sikandarpur bandh road gali no 6 west of akharaghat naka muzaffarpur 842001 bihar......
Complaint comments  Read comments Complaint category Government Organizations

North Bihar Power Distribution Company [NBPDCL] — overcharged bill

 mk420569 on Jun 1, 2019
Dear sir,
I live in manganpur village, district - vaishali, feeder - bhagwanpur, i found that my present bill is overcharged. It is very shocking that when my billing is under 100 unit then however it comes for 4179, 3576, 4124, and 2872 units in a month. It is very disappointing that government persons are doing such things and harass common people. Please correct them as soon as possible otherwise we can't able to pay any amount. I submit my details as given below-

Consumer name - bhagmati devi
Consumer no. - [protected]
Bill no.[protected]
Bill...
Complaint comments  Read comments Complaint category Unauthorized charges

North Bihar Power Distribution Company [NBPDCL] — continuous wrong bills and electricity theft by the electricity office.

 SPIDER DANGEROUS on May 31, 2019
Dear sir, we are in big trouble and facing the issue of continuous wrong bills from the month of january 2019 and till now. I want to say you that we rarely lives in village we are doing work outside and comes to the village for some time but then then also the have generated wrong huge amount of bills are the site of nbpdcl at every month without giving us bills physically. My average should came around rs 600 but they have generated rs huge bill and continued to do till now around rs 14000 of five months. They have also damanded the extra charges before to my father and mother who sometime live...
Complaint comments  Read comments Complaint category Unauthorized charges

North Bihar Power Distribution Company [NBPDCL] — unusual meter reading

 Sarfraz Ul Haque on May 31, 2019
Dear sir,

It has been found that my bill is overcharged. Customer no [protected], bill no[protected].

This overcharge bill amount is for the month starting from january 2018 till may 2019.

My normal bill is under 100 unit however, i found that my bill is coming from 300 unit 850 unit which is shocking.

Please do the needful.

Regards,
Mohibul hak
[protected]...
Complaint comments  Read comments Complaint category Utility Services

North Bihar Power Distribution Company [NBPDCL] — low voltage in my locality, less than the required voltage.

 Priyanshu Yadav 007 on May 29, 2019
Honorable sir/madam
I live in barmasia, near middle school, katihar (854105) bihar. Exact location is - hh23+6r on google maps.
The problem is that the voltage supply is much less in our locality. We don't get the required voltge supply at our home. This is problem has really very bad impact like: the fans, refrigerators, coolers, bulbs, and other daily use appliances run really slow. The situation turns worse in the summers. This is really a big issue for us since we are not getting the required voltage in our homes.
I kindly request you to focus on this issue. My humble...
Complaint comments  Read comments Complaint category Government Organizations

North Bihar Power Distribution Company [NBPDCL] — failure of power supply

 RAJVERMAS on May 29, 2019
Sir,

May possibly i draw your kind attention about the frequent breakdowns of electricity in this locality and the wonderful inconvenience it causes to the residents! Ours is not really a new locality. It got electricity connections many years back. It appears, even so, that the engineer in - charge from the sub-station has not correctly checked the installations and in-spite from the new wires and energy appliances used, there are failures regarding electricity several times in a day. Sometimes, the current is turned off for several hours in a very stretch....
Complaint comments  Read comments Complaint category Computers & Accessories

North Bihar Power Distribution Company [NBPDCL] — electric fire

 Mohit Rajgaria on May 28, 2019
It is 2nd time that an electric fire took place at my residence. Electric wire is passing from my house / shop balcony. Many electric wire are passing by my home. We have complaint to the electricity office in bettiah too but no action has been taken place. My parents are senior citizens and it is not possible for them to raise this concern again and again.
It is requested to get the wiring sorted near my house so that issue can be resolved permanently.

Ashirwad cloth shop
Lal bazar chowk
Bettiah
West champaran...
Complaint comments  Read comments [4]Complaint category Police

North Bihar Power Distribution Company [NBPDCL] — transformer supply 440 volt in single phase and fluctuation of current continuously.

 rsingh0324 on May 25, 2019
Dear sir,
I hereby notified that in my area have a 32 kv transformer it supply 440 volt (Beside phase neutral supply also current)
And continue fluctuation of current.
So it big blunder to destroy electrical appliances. And many electrical appliances are burn due to 440 volt. So please send your preventive team and resolved this problem.
As soon as possible....
Complaint comments  Read comments [2]Complaint category Other

North Bihar Power Distribution Company [NBPDCL] — about meter seal [Resolved]

 kumari kamla on May 22, 2019
Consumer account no. :- temp[protected]
Address:- laxmisagar chunabhatti, darbhanga, near dav public school.
P. O:- laxmisagar
District:- darbhanga
Pin:- 846009

Sir,
There was a problem in service wire so i requested assistant electrical engineer to change the service wire and i paid rs. 236 along with application for this.
On my request, his electrician came and changed the service wire but he sealed only the terminal of meter and left the meter box unsealed.
I complained about this to respected authorities of my area mr. Ajay, they...
Complaint comments  Read comments [1]Complaint category Other

North Bihar Power Distribution Company [NBPDCL] — regarding high bill

 [email protected] on May 22, 2019
Respected sir,
I am awadhesh pandey of block maharajganj siwan bihar ca no. [protected]
Which bill amount has been increased 33000 to 54000 within one month that also 33000 is not the original amount. What kind of system is there. When i tried to call your customer care there is no response from your customer care.

Kindly solve my issue. As due this issue i m unable clear my electric bill also....
Complaint comments  Read comments Complaint category Business & Finances

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