North Bihar Power Distribution Company [NBPDCL] Complaints & Reviews

Address: Lakhnaura, Kishunpura, Siwan

Dear Sir my customer id no-[protected] unwanted charge apply please solve this issue form march 2021 to till date same unwanted charge apply

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Consumer No. - [protected]
Division - Muzaffarpur (U-I)

Request you to kindly look & rectify my Aug21 bill. I have received a bill of Rs 36280, however if you look at my past 6 month electricity bill it has been much lesser than what I have received in Aug21. Hence there seems to be either error in bill or meter. Our Jul21 bill was Rs 2704, Jun21 was 683 (avg bill), May21 was 983 (avg bill), Apr21 was 991 (as per meter reading). Hence suddenly unit consumption can't be 6251 unit in the current month. So request you to kindly check whether is properly working or not and get the bill rectified at the earliest, so that I can make payment against the rectified bill within due date. Thanks &. Regards

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Address: AT- ROJITPUR, WARD NO. 45, Near Gas Godawn, Madrasa Lane, Katihar

Dear Sir/Madam,

This is to inform you that we are residing at Rojitpur, Katihar and there is new pole installation is going on in our gali/lane as there were around 8-10 consumers were facing issues due to not having any single pole and nearest pole is about 100 meters far away.

Thanks that new pole is being installed but problem is contactor has put the pole in the middle of road/gali (8 ft wide) and did not installed. Poles are lying there for last 10 days and were facing difficulties for moving the things and people passing through as road is only 8ft wide other vehicles like water carrier, garbage collector etc. are unable to enter to our place.

Request you to please do the needful and install the pole ASAP.

Thanks

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Address: HAJRAT GANJ LINE BAZAR PURNEA

Sir,
We have complaint again and again at the office of executive engineer and sdo of power distribution co, purnia from 2019 till upto now for 5 polls, but they are not taking care. Sir we live in a town area from 2010 and they provided polls further area from this, but then are not providing is this street.
Sir we attached one of our complain.

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Aug 05, 2021

Updated by Afsar Hazratganj Sir,
We have complaint again and again at the office of executive engineer and sdo of power distribution co, purnia from 2019 till upto now for 5 polls, but they are not taking care. Sir we live in a town area from 2010 and they provided polls further area from this, but they are not providing in this street.
Sir we attached one of our complain.

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I am trying to pay bill from last 4 days via suvidha, gpay and airtel wallet. Failed everytime as server error comes. Kindly update the server as soon as possible and remove the penalties.

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Address: Vill + po. Bardahiya kuar tola, ps- Marhaura, saran

Hello sir,

We the people of bardahiya, marhaura, saran is totally hesitated due to frequent and regular power cut issue. We are facing damages like lights, fan, tv and many mores. Unable to understand why frequent power cuts is happening and who will take responsibility for household damages.

If power cut is requirement then without any notice how they can do such things. Many people's are doing work from home. Your frequent power cut will hamper their daily task and they are facing issues from their respective offices. If power cut is requirement then schedule and inform all consumers with timing. When going to complain to customer care they are trained to say we are facing technical issue. They have always technical issue then you have to think that which kind of technician you have that they can't even resolve all these issues. We are submitting electricity bill on time, you are taking service charges as well. But what kind of service you are providing. Please look into these matter and resolve the frequent and regular power cut in bardahiya, ward no. 8, marhaura block, saran

North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.

Aug 02, 2021

Updated by sekhar thakur Hello sir,

We the people of bardahiya, marhaura, saran is totally hesitated due to frequent and regular power cut issue. We are facing damages like lights, fan, tv and many mores. Unable to understand why frequent power cuts is happening and who will take responsibility for household damages.

If power cut is requirement then without any notice how they can do such things. Many people's are doing work from home. Your frequent power cut will hamper their daily task and they are facing issues from their respective offices. If power cut is requirement then schedule and inform all consumers with timing. When going to complain to customer care they are trained to say we are facing technical issue. They have always technical issue then you have to think that which kind of technician you have that they can't even resolve all these issues. We are submitting electricity bill on time, you are taking service charges as well. But what kind of service you are providing. Please look into these matter and resolve the frequent and regular power cut in bardahiya, ward no. 8, marhaura block, saran

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Address: At- bali, post-shrinagar, ps-ghailarh, Distt-madhepura

Since last 10 days voltage comming from transformer is very low...

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Address: Third Floor,Vidyut bhawan Bailey road,Patna 800001

Website: www.nbpdcl.co.in

Respected sir/madam
Subject:related wrong billing

I savita Jha, consumer number:[protected], meter number:4865505 is writing this to complain you about wrong reading on an average I use to pay 300 after every 3 months but this (july) month the unit consumed is given more than limits its given 125(LK, A) but last month (june)it was2(OK, N) and in the month of may it was 6(OK, N)

Therefore I request to recheck and provide a correct bill.I will be forever greatful to you for this

THANKING YOU
YOURS FAITHFULL
Savita Jha

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Address: BOCHAHA MUZAFFARPUR BIHAR

Current is not giving properly unnecessarily cut the line

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उ सं [protected], MR006583, MAZ/201 का दिनांक[protected] को कनीय विधुत अभियंता सकरा द्वारा स्थल जांच प्रतिवेदन के आधार पर बिल सुधार कर मुझे दिया जाए ताकि मै बिल का भुगतान कर सकूं।

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I had done a electricity bill payment for NBPDCL CA No.:[protected] from my UPI ID :- [protected]@paytm
But I didn't get any transaction ID or payment confirmation.
Pls help me to find out my transaction ID

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Address: Chhitrauli post-piroi via-bhagwanpur

Meter burn

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Address: Biley Road Patna

My Complaint related to wrong bill:

I am paying every month bill on an average of Rs 250 but suddenly I got a bill amount of 1009 for current month. Please do the needful and correct my bill ASAP because I don't want to pay fine on payment.

My Complaint related to wrong CA Number:

When I search info for paying bill with CA number it come fine but when I am trying to launch a complaint it says Invalid CA number

I tried calling to toll free number but never got connected .

Consumer Number: [protected]

Jul 24, 2021

Complaint marked as Resolved

no complain has been resolved

North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.

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I

Info Logistics

Mar 9, 2022

I am not using electricity since 1 year, but suddenly I got a bill amount of 12526 for the current month. and the total unit is showing 632, so can you explain how 12526 rs comes fo the 632 rs.once check do the needful and correct my bill ASAP because I don't want to pay fine on payment.

ACCOUNT NUMBER:-BGS/SNP-67
CA NUMBER:-[protected]
[protected]

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Address: VARD-09,VILLAGE-BELA CHOWK,POST OFFICE-BHUTAHI, POLICE STATION-SONBARSA

Sir, bela chowk, bhutahi, sonbarsa, sitamarhi transfomer don't work.so, plz new transformer provide in my area ...bcz from 3 days light is not provided in my area.

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Address: Bahadurganj, Distt. Kishanganj- 855101

I had lodged a complaint regarding it earlier, vide vide complaint status Id: 2920983.
Sir, my complaint has not yet been resolved. In fact, no action has been taken by NBPDCL till date. I have received neither any phone call nor any e- mail from the company till date.
Whenever, I see the status of my Request vide No. [protected] dated 17 /06 /2021, it shows the same thing- Application has been forwarded to local supply office.
Acknowledgement No. [protected].
I fail to understand why this unnecessary delay in providing me a new connection when the live pole stands just in front of my house. My brothers have already taken new connections by the method I do not know. In fact, they know the technique of getting things done. But I don't like it.
S. K. Jha
Vill- Babhangama, Post- Matiari, Block- Terhagachh, Via- Bahadurganj, Distt. Kishanganj- 855101
Contact No. [protected] / [protected]
E-mail: shyamal.[protected]@gmail.com
NB: Complaint made earlier was notified to NBPDCL on 11/7/2021 also.

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Address: Vill- Hiramba PO- Goura PS- Laxmipur Dis-Jmaui

Hi Sir,

I am Mantu Kumar from Vill-Hirmba PO- Goura PS- Laxmipur Dis- jamui.
Sir the power(70V-80V) supply which you are providing to our village that is useless only we can charge our mobile nothing else we can do with this voltage.
It's request to you please think about it and provide a better solution to us.
I am hoping you will look into soon.

Thanks & Regards,
Mantu Kumar
Mob no- [protected]
Mail- [protected]@gmail.com

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Dear sir/madam,

My consumer number is[protected].

With reference to above mentioned subject I would like to inform you that from last 2 months electricity bill given to me is wrong. In second last month I paid for 77 unit and this month 335 unit.I stay with my family in patna whole year. So it is not possible for me consume a single unit of electricity still I am paying. I tried to complain online but my CA /Consumer number is showing invalid. Please add my consumer number to your dbms so that I can compain online because it very hard to go and compain there is no one hear you properly and just say pay your amount which is totally wrong.

Jul 18, 2021

Complaint marked as Resolved

No action is taken and it is showing resolved how?

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Address: At: Ballia , P.O: Lakhminia , Dist: Begusarai

Dear sir/Madam,
You are requested to please remove my fast meter immediately and reinstall the new authentic tested meter immediate due to excess billing.
Reinstall the new meter from inside house to outside house.

My consumer ID is [protected] and consumer no. is HSN- 367 under divisional office Begusarai, subdivision Baliya, Feder Dandari under the address At & P.O : Hussaina, Panchayat : Salehchak, P.S : Ballia, Dist : Begusarai ( Bihar )
Mobile: [protected]
[protected]

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Address: Vill- Babhangama, Post- Matiari, Via- Bahadurganj, Block - Terhagachh, Distt. Kishanganj Pin 855101 ( Bihar)

My request for a new connection vide my request No.[protected] dated 17 June 2021, is still unattended to, even though the live pole stands just in front of my house. Others who know the art of getting things done easily, have already been provided connection from that pole.
No barrier or problem stands in the way of providing connection to me.
Kindly do the needful.
With regards.

Jul 21, 2021

Complaint marked as Resolved

Till date NBPDCL has taken no action. I have received neither any phone call or any e-mail from the company. Whenever I see the status of my request vide No. 52104808927 dated 17 June 2021, it shows the same thing- Application has been forwarded to local supply office. Acknowledgement No. 14514821400. Nothing more or nothing less. S. K. Jha Vill: Babhangama, Post - Matiari Block- Terhagachh, Via- Bahadurganj, Distt. Kishanganj (Bihar) Contact No. 7586801070 / 9434680035 E-mail: [email protected]

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shyamalkne

from Jasidih, Jharkhand

Jul 21, 2021

My complaint has not yet been resolved. I posted a rejoinder to day & it shows resolved.
In fact, no action has been taken by the company till date. I have received neither any phone call nor any e-mail from the company.

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Address: nbpdcl muzaffarpur

My house meter (ca no [protected]) is not displaying anything from april. i had given written complain in office but due to covid they not give any receipt and told to drop the complain in box. the problem not resolved. again i register online complain with ref no[protected] on nbpdcl.co.in. but i get my complain status closed the very next day without resolving the issue.

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North Bihar Power Distribution Company [NBPDCL] Complaints & Reviews

File a complaint to North Bihar Power Distribution Company [NBPDCL]

North Bihar Power Distribution Company [NBPDCL] reviews & complaints page 6

Unwanted charge apply

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Bill & meter related issue

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New pole installation is not yet done

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Polls are provided

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Online bill payment

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Power cut frequently within mins.

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Low voltage from transformer

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Wrong reading/Wrong billing

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Current not giving properly

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Final bill related complaint

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Electricity bill payment

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Meter burn

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Overcharges in bill amount

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New transformer

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No action taken vide Request No. 52104808927 dated 17 June 2021.

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Always low voltage power supply

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Bill overcharged

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Installation of authentic tested meter and remove the old one fast meter immediately. Installation of new meter from inside ho

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No action taken till date vide my request No. 52104808927

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Meter display not working

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