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North Bihar Power Distribution Company [NBPDCL] Complaints & Reviews

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Updated: Jun 15, 2025
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Bad 😕 It seems that North Bihar Power Distribution Company [NBPDCL] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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North Bihar Power Distribution Company [NBPDCL]

North Bihar Power Distribution Company [NBPDCL] reviews & complaints page 7

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R
[email protected]
May 21, 2021
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Address: Dharamsala road mahavir chowk saharsa

I paid my electricity bill through suvidha app of NBPCL through internet banking.my consumer number is[protected]. The transaction failed on 1st attempt but amount was deducted.
North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
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    R
    Rishi111
    May 20, 2021
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    Address: Tiswara sarangpur 848505

    From last 4 hours electricity is not available in my area.
    North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
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      D
      Dharamvi
      May 3, 2021
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      Address: Punaura, Punaura chowk mrn road

      2 month my meter wrong reading my id[protected] month note solve my problem
      +1 photos
      North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
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        S
        Sushant03
        May 3, 2021
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        Bijali bill pay app amount deducted but transaction failed

        Consumer id[protected]

        i have paid my april 2021 bill today through bihar bijali bill pay app but the amount has been deducted from my account but its showed transaction failed on bijali bill pay app.

        will the transaction will be proceed futher or the deducted amount will be reverted back in my account within 24 hours....
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        S
        sanidhyaa
        Apr 28, 2021
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        Address: Dhanha pakaria, post pipra parsain, Dist Sitamarhi. Bihar

        Sir,

        This is to say my father Mr. Hari narayan thakur had applied new electric connection vide reference number [protected] on 27th Sep'20. Still the Meter is not installed, request you to check the status and install the meter as soon as possible.

        Thanking you

        Rinku Singh
        North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
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          N
          Nityanand thakur
          Apr 26, 2021
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          Dear ndpdcl I am nitya nand thakur s/o late Chandra mohan thakur sir actually my complaint is that my electricity bill march 2021 is very heavy pls check every month bill amount around 200rs but march bill amount 1200 why?pls check my bill & send me mail after clarification my actual bill amount
          +1 photos
          North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
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            R
            rajcool93
            Apr 19, 2021
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            Address: VILL-BHIT BHAGWANPUR ,TOLA-BHIT BHAGWANPUR PANCH-BHIT BHAGWANPUR ,BLOCK-MADHEPUR DIST-MADHUBANI , 8051423690
            Website: North bihar power distribution company ltd

            Dear Sir/Madam

            I would like to request you to please inspect my electricity meter #34321 which is faulty and showing no reading.
            The latest invoice has been sent me for RS 309.00 (after 0 unit of consumption). I need your immediate attention to get this meter replaced and also refund the amount of RS 300.00 paid vide receipt number NBPD[protected] against the latest invoice #[protected].

            Thanking You
            RamDai Devi
            North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
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              A
              Apurv Mahesh
              Apr 8, 2021
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              Address: Hakma, Garkha, Saran

              The situation of NBPDCL is worse and typical as well asymmetrical.
              The complaint helpline does not recoignize the CA number - consumer account number, while the same CA number is recognisable while making payments.
              https://nbpdcl.co.in/(S(2ekrp1grckvndyrbkvrsjdw4))/frmGrievances.aspx

              So worst, that even calls on toll free number do not land to the company mostly. Either it is not in service or no it is switched off. For example i am unable to reach 1912 helpline.

              Only option remains to call the people like EE, AE and believe me, they are not enough to take all calls, so please make it correct, it is very wrong as impression for a private company to work like this.
              North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
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                S
                Shashwat Avi
                Apr 7, 2021
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                Address: NBPDCL office, Barmasia, Katihar, Bihar 854109

                My name is Bechan Prasad Lal. My address - Bechan Pd Lal, North of Jagannath Temple, Barmasia, MIRCHAIBARI (Sub-division), Katihar Urban (Sub-division), Katihar - 854105.
                My meter is defective since 2017, I am paying my bill every month which is being calculated on average basis. I have been giving complaints regularly at the Katihar NBPDCL office, but there is no proper action taken till date.
                I have submitted several letters to the NBPDCL office in Katihar personally which have even been received by authorized personnel at the office. I will attach a copy of that as well (Received by Ekta Kumari, NBPDCL office, Barmasia, Katihar)
                Request to please look into this matter urgently and take proper action to change my meter as soon as possible.

                Thanking you,
                Bechan Prasad Lal
                [protected] / [protected]
                +1 photos
                North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
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                  R
                  rocking apurva
                  Mar 31, 2021
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                  Address: BHIKAHNPUR,S.K.M.C.H ROAD,NEAR S.S.B CAMP

                  Dear sir
                  Plz remove the electricity pole from my private land..
                  +1 photos
                  North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
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                    C
                    Chandan20817
                    Mar 26, 2021
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                    Dear sir
                    With all due regard I wish to inform you that my consumer ID is [protected] for agriculture and i am receving this month bill no. [protected] o Rs 3450.
                    Dear sir almost from two years my metere is dameged and bill is not genereted from almost one year . this month i got so much charge .
                    I am requesting you with folded hand please help me.
                    sincerly yours
                    CHANDAN KUMAR MISHRA
                    [protected]
                    +1 photos
                    North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
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                      S
                      S.A.S Serious About Science
                      Mar 23, 2021
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                      An electricity pole in my local is about to fall and it may cause hazardous condition for us. So, please enquire this case and change the pole or make it correct.
                      North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
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                        M
                        Mithilanchal
                        from Delhi, Delhi
                        Mar 18, 2021
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                        Regarding Wrong Bill

                        Address: kathalbari, Darbhanga

                        Sir, my consumer id is[protected].I had got my electricity connection on 31.12.2020.My Energy Charge is[protected]+9574) for 70 days which i didnot used. I orally Complained to office. They said about faulty metre but also ask to deposit given bill. I am poor people How can i arrange 18thousand? Kindly Take your serious note on my problem....
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                        jyoti2512
                        Mar 17, 2021
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                        Address: kaluahi

                        I am residing in Karmauli, block- Kaluahi, dist-Madhubani
                        This is to bring to your kind attention that I have opted for electricity connection 0n[protected]. Since then I don't have an electricity pole. Currently, we are managing the connection in the bamboo pole which is low height and it is very dangerous for all. Please install the pole ASAP.
                        North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
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                          S
                          Sunil Mahat
                          Mar 14, 2021
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                          Address: Punaura , tola- panchpunaura purvi , block - dumra, sitamarhi

                          Overall comsumption from december to mar is around 95 kwh but the bill shows that every month comsuption of 100 kwh and in feb the comsumption is shown 200 kwh.. hnese i request you to kindly makes the necessary correction in the bill so that i can make the payment.

                          When I search info for paying bill with CA number it come fine but when I am trying to launch a complaint it says Invalid CA number

                          I also tried calling to toll free number but never got connected .
                          +1 photos
                          North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
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                            supriya1998
                            Mar 14, 2021
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                            Address: At+Po_- mohan eghu bhardwaj nagar near hemra chowk

                            Ward No. 41 Harinandan Rai — Meter is not working properly. reading is very high
                            S
                            supriya1998
                            Mar 14, 2021Mar 14, 2021
                            Mark as Resolved

                            Meter is not working properly its reading is very hight. i request you to please replace it with another one.

                            consumer id-[protected]
                            consumer name- harinandan rai / baby kumari
                            date of incident - it has been going on since one year.

                            i request you to please send your executive
                            at+po- mohan eghu bhardwaj nagar
                            dist_begusarai
                            mob_ [protected]
                            and resolve my problem as soon as possible.

                            and i hereby requested to you to please exchange old meter with new one.
                            +1 photos
                            North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
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                              S
                              Sidharth Prasad
                              Mar 12, 2021
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                              Address: AT+PO-Kamtaul, Darbhanga

                              My Meter Is Showing Wrong Details About Current Reading And Previous Reading Are Same, And I Got A 37000Rs Electricity Bill In The Past Due To This Faulty Meter, I Requested My Nearest Nbpdcl Officer They Are Not Doing Any Thing, , , Please Look Into It And Change My Meter To Working One, Thankyou

                              My C.A Number Is :[protected]
                              North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
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                                Praveer Srivastava
                                from Mirzapur, Uttar Pradesh
                                Mar 7, 2021
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                                Yesterday i had paid my bill, the money was deduced and was showing unsuccessful transaction .till today the money has not returned to my bank account.
                                +1 photos
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                                  अ
                                  अभिनव कुमार
                                  Mar 7, 2021
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                                  Hi sir,

                                  I consumer[protected]of north bihar power distribution limited Bagaha 2 region and I pay all my bills on time but in month of December they give me wrong bill with wrong meter no and the amount was approx 16000.

                                  I complaint about that online and offline(12 January, I have reviving for same) both.instead of solving my issues they cut my connection.

                                  Now they are not talking properly looks like they want bribe for same.

                                  I talk to SDO of but he didn’t give any satisfactory answer. I don’t know what to do instead of going consumer court.

                                  This is situation for all Bagaha region they didn’t taking meter reading correctly and they are giving wrong bill and cut the connection and connect the connection after taking some bribe. All staff members are involve in this syndicate.

                                  Please take a look.

                                  Regards
                                  +1 photos
                                  North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
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                                    sharma sunil kr
                                    from Hāora, West Bengal
                                    Mar 6, 2021
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                                    Address: SDO RAMDAYALU NAGAR BELA AREA

                                    A new connection in Same house ward no 48 road no 4A muzaffarpur Nagar nigam holdings no 537A
                                    Kanti devi and Tara prasad Thakur old house have been made by without verification of electric plan layout in same building in favour of ANIL kumar sharma.
                                    Due to this WRONGLY billing have been made of Rs 14784.
                                    Pl verify electric layout of both consumer no and rectify the bill
                                    +1 photos
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