North Bihar Power Distribution Company [NBPDCL] Customer Care
North Bihar Power Distribution Company Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
422
COMPLAINTS

North Bihar Power Distribution Company [NBPDCL] Customer Care

North Bihar Power Distribution Company Ltd.

Address
Vidyut Bhawan, Bailey Road
Patna
Patna District
Bihar
India - 800001

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
2099
down
584

Mobile:
Mobile:
up
1793
down
445

Fax:
Fax:
+91 612 250 4223  

Customer satisfaction rating
2%
Complaints
422
Pending
0
Resolved
10
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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North Bihar Power Distribution Company [NBPDCL] Complaints & Reviews

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North Bihar Power Distribution Company [NBPDCL] — regarding not given my consumer number yet

 Dinendra Kumar on Mar 6, 2019
Sir, i have taken connection of electricity before more than 06 months ago, but still i am not receiving my electricity bill yet. I also not given my consumer number yet, so i can't find my bill online also. I met many times the local employee of electricity board and they always assured me that my bill will be come from next month. But there is no action have been taken and still i am waiting for that. It is hurtly requested to look into my matter and kindly resolve it at earliest, so that i will be able to pay electricity bill on time.

Thanking you.
Baidya nath mahato
Complaint comments  Read comments Complaint category Unauthorized charges

North Bihar Power Distribution Company [NBPDCL] — correction about my name and address..

 prashant 84059enjoy on Feb 24, 2019
Sir,  

We have the power connection bearing no. [protected].. I am receiving the bill in the name of narendra kr [protected] feb, 2019 address =
Laxmania giwachhpu my full name is birendra kumar s/o devnaryan pd yadav.. Address=toka giwachpura ward no. 12., i know this is a typographical mistake, but is should be in a corrected manner. Kindly correct my name and address thnku..

Secondly, in the month of february 2019, i have paid dues as rs. 1812/- as a full and final payment, is the amount mentioned in the bill is correct.. Kindly guide me, so that payment may...
Complaint comments  Read comments [1]Complaint category Other

North Bihar Power Distribution Company [NBPDCL] — wrong charges of electric bill.

 krishan Nandan chaudhary on Feb 14, 2019
Dear sir /madam,
After continuous foll up my electric bill issue still not solved. My monthly consumption of electric is 12 to 15 unit. I am a common people, room having no plaster and only five cfl bulb in use for lighting. After getting electric bill i got shocked consumption shown 2225 unit from 01.10.2018 to 08.01.2019 which is not possible. For details electric bill attached and video pls solve the issue as soon as possible and correct the electric bill on the basis of what meter reading taken from 08.01.2019 to 02.02.2019.

Thanks
Krishan nandan chaudhary
Acc...
Complaint comments  Read comments [5]Complaint category Unauthorized charges

North Bihar Power Distribution Company [NBPDCL] — due to consumer no--11810000950, bill is not generated last six month,due to note reading my meter...

 [email protected] on Feb 8, 2019
Dear sir
good morning,
please due to bill is not generated last six month, due to note reading my meter.

Note:-- kindly request please see the case and after the generated current reading and generated my bill for consumer no--[protected].

My full address:--unique mercantile india ltd,
dhawan complex hotel india 2nd floor chandralock chowk muzaffarpur, bihar, mob no--[protected],[protected],...
Complaint comments  Read comments Complaint category Insurance

North Bihar Power Distribution Company [NBPDCL] — electricity bill

 Pushpendra Kr on Feb 8, 2019
In my home a new elecric meter was installed on 1st sep 2017. I have got my first bill in jan 2019. The bill amount is 70000 rs and the company want me to pay this amount once otherwise they will disconnect our connection.in this period of 15 month i have not received any bill or bill related message. Whenever i asked for bill they told me that the new meter is not registered in their system thatswhy i m not receiving bill. I m not a so rich person that i can pay the bill once.in between the conduct of the staff and officers is so unhuman. They just behave like enfo rcers. Causing me and my family...
Complaint comments  Read comments [3]Complaint category Government Organizations

North Bihar Power Distribution Company [NBPDCL] — wrong billing 12640058930

 Sanjay1178 on Feb 2, 2019
Con id: [protected]
Jan.'2019 bill is rs. 39060/-
Consumer name: sanjay kumar singh.
Email id: [protected]@gmail.com.
Mobile number: [protected].
Against the above details please note that we are not using any ac, frezze or any other electrical luxury item. How this much bill is getting generated.
All our effort to reach the correct authority to resolve the issue has gone waste. Most of the time officer is not avilable. Even if avilable don't try to understand the problem or pass to its superior for correction....
Complaint comments  Read comments [2]Complaint category Unauthorized charges

North Bihar Power Distribution Company [NBPDCL] — regarding the incorrect final bill.

 SPIDER DANGEROUS on Jan 27, 2019
Dear sir i wanted to say that there was a big trouble with us regarding the incorrect final bill produced by department without giving us bill physically and there is metro problem also but they have generated wrong final bill. I am shocked and tense that my previous months bill has came about rs 563 and all around rs600 every month. But at the month of jan 2019 they have generated rs 4373 which is unbelievable for us. We have all same less consumption every month. So i request you to please take a legal action regarding the concern department of my village and solve the problem of my final incorrect...
Complaint comments  Read comments [3]Complaint category Unauthorized charges

North Bihar Power Distribution Company [NBPDCL] — wrong meter reading & sending wrong bill continue issue not solved in office

 RUPAK KUMAR Singh on Jan 25, 2019
Dear sir,
I'm Yogendra singh consumer no. [protected] my old meter no. 39483604 which has been replaced becuse technical issue, new meter 34978526.
I have made written complaint against wrong bill still no response from anyone no response from your office as well.
Bill after 16-09-18 is very excessive but I pay my bill regularly. They didn't give me the bill of october next bill i got on 25-11-18 which was 9501 rupees. Please check the meter reading of that month which was near about 24 unit. Than how the bill is so high.
Please check seriously also why still I'm getting...
Complaint comments  Read comments [3]Complaint category Unauthorized charges

North Bihar Power Distribution Company [NBPDCL] — I'm getting two electric bill

 Harenc on Jan 19, 2019
Sir
I'm chandan kumar parasd
My electric bill on my grand mother name
That is
Sulagni devi
Ca number [protected]
I m submit each month electric bill but since two months i'm getting two electric bill slip
2nd
Ca number [protected]
In that more than 10000 bill is pending
I'm sincerely request to you plz check this and stop my second bill.
Thanking you sir...
Complaint comments  Read comments Complaint category Electronics & Appliances

North Bihar Power Distribution Company [NBPDCL] — wrong electricity bill-regarding

 alok_pintu on Jan 14, 2019
Dear sir/madam,

My account number is dhapth6247.
Consumer number is [protected].

Please check meter reading of jan 2019. It is 837. This billing is done on average basis while previous reading show meter is ok.

It seems high billing is done for corruption purpose only. They want people contact them for correction & they will take bribe for correction. This is really disgusting.

Please correct the bill on actual meter reading basis within 5 working days otherwise i will contact higher authorities for this scam.

I...
Complaint comments  Read comments [1]Complaint category Other

North Bihar Power Distribution Company [NBPDCL] — delay in change of defective electric meter

 RoshanZoro on Jan 12, 2019
My meter is showing wrong readings since last years faburary. Its always shows electric units consumed greater than 210 units which is not possible under any circumstances because all we have in our house is 2 fans 5 or 6 led bulbs and a water motor. And even all this devises is not used on regular bases as only my grandmother stay at home.

The electricity bill has been pending since february 2018 and has now reached 15567 inr. The electric worker of our branch that is in jandha told us not to pay the bill untill the meter is changed. However the increasing amount is troubling us.
Complaint comments  Read comments [7]Complaint category Electronics & Appliances

North Bihar Power Distribution Company [NBPDCL] — complaint against meter reader

 mangan.thakur on Jan 8, 2019
I, mangain thakur, want to complain against the meter reader. He does not take the reading of my meter (Electricity consumed) and gives bill for 2 units.
This is happening again and again.
I want you to take strict action against the meter reader.
Regards
Mangain thakur
Ca : [protected]
Vill:- rajpur, via:- pipra bazar,
Dist:- supaul
Bihar
Pin-852218...
Complaint comments  Read comments [3]Complaint category Other

North Bihar Power Distribution Company [NBPDCL] — irregular supply of electricity

 vikask818 on Jan 8, 2019
महाशय
मै सिसवा पटना थाना केसरिया जिला पूर्वी चम्पारण का निवाशी हूॅ। महासय केसरिया र्गिड राजपुर फिडर मे 24घंटे मे केवल 5 से 6 घंटे ही बिजली रहती है। फोन करने पर कभी तार टूटने कभी पोल टूटने कभी डिश उड़ जाने का बहाना जैसे अनगिनत बहाना बनाकर...
Complaint comments  Read comments [2]Complaint category Government Organizations

North Bihar Power Distribution Company [NBPDCL] — regarding the bill issue

 ashu #04 on Jan 7, 2019
Sir i am a citizen of barauli gopalganj bihar india
This application is regarding a high electricity bill as compare to the earlier one. At home only few alliance is there which was there earlier also then why the bill is coming so high i had complaint to the office of the region.. But they are not listening regard this
Hope so this could help me regard this....
Complaint comments  Read comments Complaint category Government Organizations

North Bihar Power Distribution Company [NBPDCL] — new poll require

 Biharsamajsangathan on Jan 3, 2019
To
The electricity officer
Dholi (Sakra)
Muzaffapur

Sir
I respectfully i am suresh pandit village+ post with panchayat jagdishpur baghnagri ward no. 3 tola chhauni district. Muzaffarpur i want to inform your that notice that a electric poll was fixed at early times or since five or six years ago but now a day it was shifted to another place. No any new poll due to this place. I required for new poll at place at a time no body services man and bill collect person.
Therefore you are requested that please fixed the poll at the fixed position which...
Complaint comments  Read comments [3]Complaint category Utility Services

North Bihar Power Distribution Company [NBPDCL] — meter not work properly,,incorrect reading

 sid vardhan on Jan 1, 2019
Meter not work(blank reading, , incorrect bill please check my meter resolve my problem and correct my bill immediately my customer id is [protected], , , account no...jayjai7033...Customer name ...Siyaram dobar address city jaynagar dist madhubani bihar pincode 847226 last time paid amount 9202 ...Present amount 4062 ...Please sir solve the problem...
Complaint comments  Read comments Complaint category Electronics & Appliances

North Bihar Power Distribution Company [NBPDCL] — I'm complaining about aadhikya demand charge .

 [email protected] on Dec 31, 2018
Sir, Myself BRAHMANAND CHAUDHARY My Account number is DHR0109 and C/A number is [protected] .
From Last six months in my electricity bill, Aadhikya Demand charge has been Added till now .In the month of Dec18 bill Aadhikya demand charge added more than my actual electricity charges.please give the solution of above mentioned and suggest the corrective actions....
Complaint comments  Read comments [1]Complaint category Government Organizations

North Bihar Power Distribution Company [NBPDCL] — meter reading not taken & bill is not generated

 zubair1030 on Dec 31, 2018
Dear sir/ madam

Would like to inform you that my meter reading not been taken last 6 month and bill is not yet generate.
Please generate my bill as par meter reading to avoid the delay of payment i keep calling to customer care but no response

Please solve my plroblem

Thank you
Zubair alam
Mob-[protected]
[protected]@yahoo.com

Consumer no.[protected]...
Complaint comments  Read comments Complaint category Utility Services

North Bihar Power Distribution Company [NBPDCL] — problem voltage

 Aayaan Jha on Dec 30, 2018
Sir
Mere yaha day or night kavi vi nahi aachi voltage aati hain aur mere yaha water moter nhi chalta hai sir mere village wale ko or mere ko bahut problem hoti hain aur hum ne aapna pole pe sei aapna pege vi badalwaya per nahi hua thik. Voltage ka problem aaj sei kuch 7 month sei hain
Sir please iss musibat sei hum village wale go nikalne ka paryas kare.
Thanku...
Complaint comments  Read comments Complaint category House, Apartment Rental

North Bihar Power Distribution Company [NBPDCL] — regarding changing of mt miter

 Dheerendra5382 on Dec 30, 2018
Respected sir
With mentioned above subject i would like to request you to please provide me new miter because my miter is not working since 1 year and i have already given written and verbal information to tha office time to time but they are not charge my miter, i also told to miter billing boy but again same problem is happening.
So i request you to please help me and change my mt miter....
Complaint comments  Read comments Complaint category Electronics & Appliances

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