North Bihar Power Distribution Company [NBPDCL] Customer Care
North Bihar Power Distribution Company Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
323
COMPLAINTS

North Bihar Power Distribution Company [NBPDCL] Customer Care

North Bihar Power Distribution Company Ltd.

Address
Vidyut Bhawan, Bailey Road
Patna
Patna District
Bihar
India - 800001

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
1637
down
449

Mobile:
Mobile:
up
1451
down
358

Fax:
Fax:
+91 612 250 4223  

Customer satisfaction rating
2%
Complaints
323
Pending
0
Resolved
6
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

North Bihar Power Distribution Company [NBPDCL] related photos (106)

North Bihar Power Distribution Company [NBPDCL] Complaints & Reviews

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North Bihar Power Distribution Company [NBPDCL] — i am complaining about to new connection of electricity.

 Arbind Sinha on Nov 7, 2017
Sir,
I had applied for new connection of electricity on 05/10/2017 but i have not given connection. Consumer name is arbind kumar sinha. Receipt no. Is 5379588. My consumer account no. Is temp[protected] and service consumer account no is haj[protected]n000. Sub division of it is hajipur. Kindly accept my query and solve this problem. My contect no is [protected]....
Complaint comments  Read comments Complaint category Electronics & Appliances

North Bihar Power Distribution Company [NBPDCL] — irregularities in electricity bill

 saket bhardawaj on Oct 31, 2017
Hi sir,

I am writing this mail to express my concern over the irregular and un-ethical behavior imposed upon us by nbpdcl bettiah.

Sir, we have paid our bill till the month of october 2016 (Ca number[protected] and suddenly for a duration of roughly 6 months nbpdcl has stopped sending us the bills. When i went to enquire about the reason fro the same, they (Nbpdcl bettiah) said that there was a system problem due to which the bills were not generated.

After this a person from the nbpdcl bettiah came to our home and said that he will be generating all...
Complaint comments  Read comments Complaint category Government Organizations

North Bihar Power Distribution Company [NBPDCL] — customer id not exist

 FUNNU PRASAD on Oct 17, 2017
Dear sir,
I am consumer of your company & my id is sw143840 and a/c no:7221, dist. Siwan, sub division maharajganj. My outstanding bill is approx rs. 4000/-. I want to pay outstanding amount but during payment portal my id does not exist. You are requested to please resolve my problem to pay outstanding amount.
If my id is changed please mail on brij. [email protected]
Complaint comments  Read comments Complaint category Other

North Bihar Power Distribution Company [NBPDCL] — bill paid but payable amount showing

 aayatrose on Oct 15, 2017
(1) consumer name jafirul consumer no [protected] paid successfull bill no[protected] divison madhubani, subdivison benipatti bill month 9/ 2017 paid amont rs 158 still payble amount showing bill pad date 01/10/2017 baid by nbpdcl app (2) consumer no [protected] receipt no. Nb[protected] paid amount rs 158 two times paid but still showing payble amount....
Complaint comments  Read comments [2]Complaint category Other

North Bihar Power Distribution Company [NBPDCL] — meter reading fast. consumer no-mad302866

 JhA Lalit on Oct 15, 2017
Dear sit this is the request you my cosumer id-mad302866 &my account no-mdbnzp95 my meter is fast 30/8/2017 meter reading is 1219 &26/9/2017 is 1745 meter units one month meter unit ic 526 my previos meter reading is per month under 30 units please check the meter or change the meter &corection of my bill
Lalit narayan jha
At&post - nazirpur
Disttc-+ madhubani
Bihar-847215
Mobile-[protected]
E. Mail - [email protected]
Complaint comments  Read comments [4]Complaint category Unauthorized charges

North Bihar Power Distribution Company [NBPDCL] — request for my gp number.

 seraj2017 on Oct 11, 2017
I would like to request for my gp number. I applied for new connection in august 2016 and fulfilled that all requirement but still i am waiting for gp no. For paying the bill. My rt_no. 490744.

Details.
Md. Serajuddin.
Village. Loharpatty
P. S. Thawe.
Dist. Gopalganj, bihar.
For further details check the attachment....
Complaint comments  Read comments [2]Complaint category Other

North Bihar Power Distribution Company [NBPDCL] — md hasmud

 Md Hasmud on Oct 6, 2017
My electricity bill has bring to wrong the bill. There is more money of the electricity bill. That's why i request you that my solved my problem. Than i should not be problem in future. My consumer id number is drr6493734.
Village - akbarpur
Post - anandpur
District - darbhanga
Pin - 847101
My mobile no - [protected]
Gmail id - md. [email protected]
Complaint comments  Read comments Complaint category Utility Services

North Bihar Power Distribution Company [NBPDCL] — different bill according to meter reading

 Rajneesh Kumar Bhandari on Oct 5, 2017
Sir mera consumer no :- st307822 hai. Sir mai 19 march 2015 ko nds 1 ka connection liya but after some month mera bill nds 2 ka bill aya. Abhi tak ka reading only 827 hai but bill 14981 ka aya hai. 05 october 2017 ko office ka clerck aya aur connection ko disconnect kar diya. Mane je ke pas verbally complain kiya tha to bola gaya ki sudhar ho jayega. Abhi tak problem same to same hai.

So please kindely help me......
Complaint comments  Read comments Complaint category Gas Stations

North Bihar Power Distribution Company [NBPDCL] — electricity bill & meter

 ratneshsingh on Oct 2, 2017
Dear sir/madam,

I am jaleshwar nath singh, i am user of nbpd co. Ltd
My con id:-[protected], acc. No:-mrh134k94

I am getting wrong bill since jan 2017.
I already complaint to my mru mr randhir singh & jee mr javed
Regarding bill & meter
Meter number show in my bill is 869809 but still meter not install in my home.
My last bill no:[protected]
I dont know how your company charge without meter i only use 3 cfl & 1 fan.
I requested to you please look the matter & resolve my issue.

Regards,
Jaleshwar...
Complaint comments  Read comments [2]Complaint category Government Organizations

North Bihar Power Distribution Company [NBPDCL] — unconstitutional or wrong information provided

 Ram Narayan Satyarthi on Oct 3, 2017
Complain for meter

As per my complain No. [protected], dt. 15 Sept., 2017. meter was not installed. & When I check the status online it shows that it was resolved so, on dt. 22 Sep., 2017 I have reopened the case, but still my problem is not solved & again on dt. 28 Sept., 2017 the status shows that it is solved & same happened on 03 Sept., 2017.
My problem still exists....
Complaint comments  Read comments Complaint category Other

North Bihar Power Distribution Company [NBPDCL] — double consumer no...

 Nand kishor parsad on Sep 29, 2017
Hii. Sir.., mai apna electric connection 13-8 2013 me liya tha uss time electricity government under me tha but jab private me convert hua to mere name se ek aur consumer no issue ho gya. And kabhi hamre purne wale consumer no se bill nikalta hai kabhi new consumer no se. Maine bhut try kiya ki ek ko band karwa du but kabhi band kar dete hai sab fir kabhi start... Jiske wajh se hame problem face karni hoti hai.. Plz sir help me.. And slove my problem....
Complaint comments  Read comments Complaint category Home & Garden

North Bihar Power Distribution Company [NBPDCL] — bill wrongly adjusted

 Rahul teacher on Sep 26, 2017
I paid whole bill upto february 2016 on29/03/2016 by receipt no. Nbu730820 but it adjusted in june 2017 and fine has not adjusted. So why shall i pay fine.
This bill has received by abhishek kumar singh.
Consumer details are following
Consumer 's name - mahendra chaudhary
Consumer id hz 107725
Consumer a/c no mu0017
Address - at+po - marui, ps - patepur, dis - vaishali, bihar
Mobile no - [protected]...
Complaint comments  Read comments [1]Complaint category Unauthorized charges

North Bihar Power Distribution Company [NBPDCL] — online billing is not working properly and led bulb problem

 deepak.kd on Sep 22, 2017
With due respect and humble submission i just want to state before you that
Name - deepak kumar singh
S/o - jai ram singh
Vill - sitalpur babutola
Post - sitalpur
P. S - dighwara
District - saran
Consumer no.-ce46932
My consumed bill is not showing properly updated on online website and even inspite of having many complaints of having meter not working, no solution are made and even led bulb provided to us by authorised representative are not returning or changing after fused.
Please solve my problem
Thanks...
Complaint comments  Read comments [2]Complaint category Other

North Bihar Power Distribution Company [NBPDCL] — request for reversal of arrear

 sanjaypatodia on Sep 20, 2017
Consumer no btt7025906 account no. Bttbpl-194
Consumer id [protected]
Division - madhubani
Sub division benipatti/1112
Section bisfi/11123

Sir
This is to inform you that, i am a very poor person and my husband is died on 14.02.2017 and i have no any income,
After that i received one electric bill of rs.22742/- bill month july 2017-aug 2017. I don, t know how can this amount is due, then i visit benipatti office and take a printout of the bill and find that my name is wrong in the bill and meter number is not mentioned, then i ask your person...
Complaint comments  Read comments Complaint category Unauthorized charges

North Bihar Power Distribution Company [NBPDCL] — bijli meter lagwane ke sambandh me

 sushilmadhubani on Sep 20, 2017
Dear sir,
Sir maine 15/12/2016 ko surya narayan yadav ke name se apne awas ke pate par conecton liya hai. Jiska mitter abhi tak nahi laga hai. Iske liye maine madhubani bijali office ka abhi tak 60 chakkar laga chuke hai. Thak kar maine custommer care no 1912 par complen darj kiya jiska comp no[protected] hai abhi tak koi aaya nahi hai. Mere mobile no-[protected] par maissege aaya hai ki your complen is solve.
So please solve mai problem.
Surya narayan yadav at-narkatiya, po+ps-rajnagar madhubani pin-847235
Mobile no-[protected]...
Complaint comments  Read comments Complaint category Family & Relationships

North Bihar Power Distribution Company [NBPDCL] — electricity bill payment issues.

 meizu on Sep 19, 2017
Dear sir/mam

I am chandra ram, i am consumer of nbpdcl and my customer id mon7922446 and sub-division is mohiuddin nagar, my problem is our area payment collection agent is totally fraud he always collect payment to customer end but not submitted to electricity board and every month electricity bill is generating with due penalty, so who is responsible for this issues. Last bill i was pay by online mode it was is submitted, but june month bill was paying rs.1000 by collection agent it is still showing due no any payment in june month, so who is responsible for that.. So i request...
Complaint comments  Read comments [1]Complaint category Other

North Bihar Power Distribution Company [NBPDCL] — high billing without meter reading

 Irfan1973 on Sep 18, 2017
Consumer id: sw195086, every month my bill is coming 13, 000 to 10, 000 which is wrong as per consumption. Despite several complains bill has been not rectified as per meter reading. Since i took connection from that onwards my bill is not as per my monthly consumption. Several times your people came and took meter reading and they said it will be corrected from next bill but unfortunately nothing happend...
Complaint comments  Read comments Complaint category Other

North Bihar Power Distribution Company [NBPDCL] — electrical supply in area opposite to head post office, madhubani is suffering from break down since last night 11pm f

 Vimla Jha on Sep 17, 2017
Area opposite to head post office, madhubani is deprived from electricity since last night 11pm. People are suffering for 24 hours. No water to house hold and not even to drink or for bathroom and toilet and kitchen. Nrarby area are availing electric supply. If there is problem in transformer then it should be rectified immediately
Please take it as urgent...
Complaint comments  Read comments [1]Complaint category Government Organizations

North Bihar Power Distribution Company [NBPDCL] — not getting bill after february 2017

 amitkedia21 on Sep 11, 2017
My mt no is mt127632 and new customer id is [protected] not receiving bill after feb'17. Please provide me my bills so that it dosent hampper my business. I had complain it many times to sdo chakia and je madhuban but no response has been taken yet always said it is under process.
Sir please provide us link so that we can see our bills online and we pay it on time without any hassle....
Complaint comments  Read comments Complaint category Other

North Bihar Power Distribution Company [NBPDCL] — regular break down in barauni feeder

 ajay4488 on Sep 9, 2017
Sir, we are the resident of rajapur village road no 2 near bmp 8 begusarai bihar cons id [protected] ac no bgs/rjp-155. This is to bring to your notice that we are facing regular break down within 2-3 days regarding which it becomes our routine work to register our complain to the number [protected] and je number [protected]. It is very hectic that the same problem arises again and again and no proper action has been taken to resolve this. Please take some justified step and reply for our complaint as soon as possible with some contact number so that we could get ahead to sort out the problem....
Complaint comments  Read comments Complaint category Government Organizations

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