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North Bihar Power Distribution Company [NBPDCL] Complaints & Reviews

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Updated: Jun 15, 2025
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Bad 😕 It seems that North Bihar Power Distribution Company [NBPDCL] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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North Bihar Power Distribution Company [NBPDCL]

North Bihar Power Distribution Company [NBPDCL] reviews & complaints page 8

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A
Armaan@12563
from Noida, Uttar Pradesh
Mar 3, 2021
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My consumer no.[protected].My current reading is 664.Excess amount of bill generated.pls.do the needful.
North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
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    N
    [email protected]
    from Guwahati, Assam
    Mar 2, 2021
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    Address: Nbpdcl,Motihari,East Champaran,Bihar,Pin-845401

    As far as the bill came from time to time by the company, I kept paying. In December 2020, I received a bill of 38596 online on 15 December 2020, for which I complained online. Complaint Number- NB_22565. On 4 February 2021 told in the resolution of the complaint, the customer was charged 3907.20 on 4 February 2021, Rs 42491 was charged from me for delay in making online payment on 1 Feb 2021.The bill up to date from June 2018 to January 2021 was shown which mentioned taking 3907 rupees in Resolution.That is,[protected] = 38584 has been cheated from me
    +1 photos
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      K
      kunda17171
      from Noida, Uttar Pradesh
      Feb 28, 2021
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      Sir, I paid amount Rs -1013 through suvidha app my CA no is[protected] but my bill is even due . The payment is not updating .
      +1 photos
      North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
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        M
        [email protected]
        from Bengaluru, Karnataka
        Feb 9, 2021
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        Hi,
        On keying the CA number either on instant Payment page, online registration page or customer login page the same is not recognized by the website.

        Regards,
        Mahfooz
        +1 photos
        North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
        Feb 09, 2021
        Updated by [email protected]         Customer Number: [protected]
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          S
          sss.shukla
          from Guwahati, Assam
          Feb 8, 2021
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          Address: Name- Shashinath Shukla,Vill- Jalalpur,p.o-Lalganj,Dist-Vaishali,Bihar,Land mark-500 meter south from shiv Mandir

          Hi Team,

          This is to bring you in notice that there is short circuit took place in portion of electric meter and caused completely burned to it. somehow we were able to safe the house from burning and heavy causality.

          Same incent was highlighted to local office and it now more than 2 month and no action being taken yet. Requesting authority to please look into my grievances on high priority and address same in fix electric meter.
          North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
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            M
            [email protected]
            from Bengaluru, Karnataka
            Feb 4, 2021
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            Hi,
            When searching payment status with CA number then system does fetch the detail however, in Complaint page keying the same CA number and clicked "Get details" does throw Error Message as Invalid CA Number.
            Date of Incident: 4-Feb-2021
            Client Number: [protected]

            Regards,
            North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
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              I
              ikumarnishant
              Feb 2, 2021
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              North bihar power distribution company LTD , Sonepur Saran Bihar Pin code 841101 bill Related

              Address: North bihar power distribution company LTD , Sonepur Saran Bihar Pin code 841101

              Dear sir,
              My electricity charge bill is not generated since 30.4.2018 and after repeated complains on website and mail it has been solve and reading is taking on 25.01.2021 (Slip of reading is attached herewith for your ready reference) and we found the bill today (03.02.2021) from your website. After review the bill I found that delay charged is imposed to me RS 6839.00 and reading date is taken on bill[protected]. whenever we have...
              +2 photos
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              S
              Saroj0519
              from Ghumarwin, Himachal Pradesh
              Feb 2, 2021
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              Dear sir
              My consumer number is [protected]
              My October month bill come 363 unit.
              My monthly unit usage is below 50 to 60 unit but it come highly amount of bill.
              Please resolve my issue and reduce my bill
              North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
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                H
                HRBA
                Jan 30, 2021
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                Address: Ramnagar,Bihar(845106)

                Sir,
                I'm HIFZUR Rahman.
                My name in electricity bill is not correct.My correct name is HIFZUR RAHMAN but in electricity bill, name is HAFIJUR RAHMAN.Due to incorrect spelling of my name, so many problems occurs​.Kindly do the correction in my name.
                CA no. is[protected]
                Electric bill name-HAFIJUR RAHMAN
                Correct name-HIFZUR RAHMAN
                +1 photos
                North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
                Jan 31, 2021
                Updated by HRBA                 My problem is solved, no need to complain. Thanks
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                  M
                  mukeshks335
                  Jan 28, 2021
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                  Name : Gopal Sharma
                  Application No : [protected]

                  Respected Sir,
                  This is for New Electricity connection in my Residential House,
                  I am Apply for New Electricity Connection in Month May-2020 and
                  also Complain Many times to NBPDCL Help line Service. I also Talk
                  and send Report on Whats app to NBPDCL Bakuchi Sub-Division JE:
                  (Mob : [protected]).
                  : -After 8-month, When Told to NBPDCL Engineer head Office
                  Muzaffarpur Er.R.k. Singh ( Mob:[protected]) they are Angry on me
                  and They Simply Reject my application, With In a min., at my present,
                  without any reason, after 8-month.

                  : Complain Details:
                  : 17 sep-2020
                  1st : 19 Oct-2020
                  2nd :27 oct 2020 (Complain No. : [protected])
                  3rd : Whatsapp:13 oct-2020
                  4th : Whatsapp:19 oct-2020
                  :...
                  : ...
                  14 Jan2021
                  :28 Jan 2021

                  :- All Detail Attached for your reference.
                  +6 photos
                  North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
                  Jan 28, 2021
                  Updated by mukeshks335                   Please Help as soon as possible
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                    A
                    akhlaque92
                    Jan 19, 2021
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                    Address: Mirganj , Bihar

                    Dear,

                    I have electric connection through NBPDC but in electricity bill (Invoice), Name, Address & Mobile No. are incorrect so Please suggest me do the correction.

                    With kind Regards,
                    North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
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                      R
                      Raaj Roy
                      from Mumbai, Maharashtra
                      Jan 18, 2021
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                      Address: Village+post Lagma ,ward 12, police station-sakatpur, block-tardih, district-Darbhanga(r) pin n -847407
                      Website: www.nbpdcl.co.in

                      Sir mere ghar k samne 1.500 metter ki duri pe 11000ka pole laga diya gaya hai jo ki hamare parivar k liye khatra hai or isse hame kafi dikkat e v hoti hai kripya kar ise ghar k aage se hata k alag lagwa de .
                      +1 photos
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                        D
                        DN Trivedi
                        from Noida, Uttar Pradesh
                        Jan 14, 2021
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                        Address: Motihari

                        Incorrect address has been mentioned in Bill. I had requested for correction and submitted documents. But, not corrected as yet.
                        North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
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                          M
                          [email protected]
                          from Jawad, Madhya Pradesh
                          Jan 8, 2021
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                          Address: Daudpur

                          प्रिय महोदय,
                          मेरे उपभोक्ता नंo [protected] और [protected] है। मैं यह कहना चाहता हूं कि मैं हर महीने बिजली का बिल समय पर चुकाता हूं। लेकिन इस महीने में 22193 और 6994 रुपये का बिल मिला है। मुझे समझ नहीं आ रहा कि इतना बिल क्यों जेनरेट किया गया है, जबकि मैं समय पर बिल का भुगतान करता हूं। मैंने मीटर रीडर से पूछा कि ऐसा बिल क्यों आया है, उन्होंने कहा कि बिल शुरू से अभी तक का आया है और आपको इसका भुगतान करना होगा। मैंने का मैंने तो हर महीने का बिल जमा कि उसका क्या हुआ तो फिर उन्होंने बहुत rudly बोला कि मुझे नहीं पता कि आपको पूरा बिल जमा करना होगा वरना आपका बिजली काट देंगे। कृप्या मेरे बिजली बिल कि जांच कि जाए उसके बाद ही मै बिजली का बिल देने मै सक्षम हो पाऊंगा।
                          +1 photos
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                            V
                            Villain ROHIT
                            Jan 5, 2021
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                            I did payment through bill desk for AFCAT (I) 2021 cycle via paytm. The amount was debited from my account but the webpage remained un responsive and the payment status is showing NIL in the website.
                            The amount was succesfully deducted .
                            Kindly refund me my money back that I paid via. paytm at the earliest.
                            The paytm payment receipt has been attached with the complaint.
                            +1 photos
                            North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
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                              A
                              anuj kumar 001
                              from Delhi, Delhi
                              Dec 28, 2020
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                              Toady i have made a payment of Rs27664 having transaction no-VPMP[protected] FOR MY CONSUMER ID[protected] KINDLY SOLVE MY ISSUE ASAP ITS DUE DATE IS 29TH OF DEC
                              North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
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                                M
                                MD. Sohrab
                                Dec 18, 2020
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                                Address: Sakra, muzaffarpur (E)

                                Bill payment is successful bill receipt No. 20121192FHR21627050 but amount is not diducted after 24hours
                                +1 photos
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                                  S
                                  sapan2
                                  from Powai, Maharashtra
                                  Dec 10, 2020
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                                  Consumer no[protected]
                                  Dear Sir, while I paid cash for the meter and other expenses while installing the electricity connection, however, my bill shows with previous balance due. and for complain no one caring there
                                  North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
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                                    V
                                    Vishal Monga
                                    Dec 8, 2020
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                                    Address: S 105, Guru har sahai,District ferozepur punjab. pin 152022

                                    Dear sir/madam

                                    Im a permanent resident of punjab. I have never visited bihar nor i have any connection of electricity in my name still i receive messages from NBPDCL from 2017 to pay the bill of electricity.

                                    Im sharing concerned pictures.
                                    Kindly rectify the problem on priority.

                                    Regards
                                    Vishal kumar
                                    [protected]
                                    +1 photos
                                    North Bihar Power Distribution Company [NBPDCL] customer support has been notified about the posted complaint.
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                                      A
                                      ashish prashant
                                      Dec 7, 2020
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                                      Complain about the new connection.

                                      Hello Sir/ Madam,
                                      I applied for a new connection online with a request number [protected]. 1 month 5 days almost completed from the date of submission but I didn't see any progress on that status, then I tried to talk with the JE, he said your application is not approved by IT Manager. May I know how much time it's taking for a new connection?...
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