North Bihar Power Distribution Company [NBPDCL] Customer Care
North Bihar Power Distribution Company Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
323
COMPLAINTS

North Bihar Power Distribution Company [NBPDCL] Customer Care

North Bihar Power Distribution Company Ltd.

Address
Vidyut Bhawan, Bailey Road
Patna
Patna District
Bihar
India - 800001

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
1640
down
449

Mobile:
Mobile:
up
1453
down
358

Fax:
Fax:
+91 612 250 4223  

Customer satisfaction rating
2%
Complaints
323
Pending
0
Resolved
6
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

North Bihar Power Distribution Company [NBPDCL] related photos (106)

North Bihar Power Distribution Company [NBPDCL] Complaints & Reviews

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North Bihar Power Distribution Company [NBPDCL] — illegal electricity bill that should be decreased to normal

 saheb kumar on Sep 5, 2017
Sir our family is poor and we are having two cell fan and two bulb and one tv.in the starting we are getting rs 200/monthly around and paid in next two month.
Later we got suddenly rs 5, 000 bill then next moth 8, 000 then next 10, 000 then increased to 25, 000 and we complained regularly but no listening from nbpdcl. Later after so many complaints they reduced it to 10, 000
Kindly go through the problem sir.
If you get information about this you will observe may such situation.
My name saheb kumar
C/o; binod ravidas
Uttar thakurbari roadkishanganj
Complaint comments  Read comments Complaint category Unauthorized charges

North Bihar Power Distribution Company [NBPDCL] — unusual high amount of bill noticed in march, april and may

 riyashri123 on Sep 3, 2017
Dear sir,

There is an unusual increment in my electricity bill for the month march, april and may. Bill id[protected]. Till the month of february bill used to come around 200 to 400. But for march, april and may it is[protected] per month. Bill id :[protected]. I have also submitted a written complaint on 4/7/2017,
Complaint no : 1116 but not getting any update on the same. My consumer no. Is sw106198.
Kindly look into this issue.

Regards,
Kailash pd srivastava...
Complaint comments  Read comments Complaint category Government Organizations

North Bihar Power Distribution Company [NBPDCL] — payment through airtel money denied

 rahulee198 on Sep 3, 2017
Customer id-hz28289 (Hajipur urban), account number - sd0115, whenever i pay through airtel money they asking consumer number for urban there is consumer id[protected] on bill can i proceed payment through consumer id or consumer number are different from this. One of other options for rural customers with con id - hz28289 but shows [protected] invalid mobile number you mentioned regarding this con id on airtel money. As i know there is no rural area for hajipur feeder connected people....
Complaint comments  Read comments Complaint category Government Organizations

North Bihar Power Distribution Company [NBPDCL] — against the power schedule

 faizanndu on Aug 29, 2017
Hello
I am from chakia to inform you that we live in ward no.7 as the power supply should be minimum 20 hrs in 24 hrs but in our area only 4-5 hrs power supply. We used to complain many times but no any improvements in power supply.. As you know without power how life would spend. It becomes need. We are suffering. Please do us favour
Yours faithfully
A common man...
Complaint comments  Read comments Complaint category Society & Culture

North Bihar Power Distribution Company [NBPDCL] — bill not coming at website (north bihar bills.org) - account no. bst-73_a

 jahmad457 on Aug 27, 2017
Dear sir,

I am unable to see my electric bill on northbiharbills.org website. Last time i received bill for the month of may 2017 and paid my online on 27 may 2017. And after this no any bill received. Please tell me how can i see electric bill, if at changing please tell me. Kindly check and send me bill on my email id (Below mentioned).

My details are -

Consumer name - gulgarina khanam

Consumer id - drr6327056

Division - darbhanga (Rural)

Account no. - bst-73_a

Your immediate response will...
Complaint comments  Read comments Complaint category Other

North Bihar Power Distribution Company [NBPDCL] — request for correction of name in the electricity bill

 mangan.thakur on Aug 22, 2017
My name is mangain thakur but due to mistake it is written in the electricity bill as manjan thakur. Yesterday also i complained of this but there were spelling mistake.

I request you to correct my name in the electricity bill as mangain thakur.
My details are given below:-
Consumer id: su198243
Division: supaul
Sub-division: triveniganj

Regards
Mangain thakur...
Complaint comments  Read comments [2]Complaint category Other

North Bihar Power Distribution Company [NBPDCL] — not updating the bill at of rs 2450/

 Bankita chandra on Aug 12, 2017
I birendra kumar jha consumer no [protected] from basudevpur darbhanga regularly pays my bill on time.in feb 2017 i paid rs 2450/ at ubgb branch chahuta madhubani on 23rd february. Still it is not updated in system. For this i visited the office of board two times and contacted mr pandit and submitted complaints in written. Contacted him on his what's app no. Via voice call and messages. His no. Is [protected]. But no action is taken by him. So kindly take the the matter seriously and refund the arrears which is taken every time since march 2017. Plus take the action against the concerned officials...
Complaint comments  Read comments [1]Complaint category Other

North Bihar Power Distribution Company [NBPDCL] — regarding wrong electricity bill

 pawankumarthakur on Aug 12, 2017
Sir this to inform you that my consumer id st244647, divison and subdivision is sitamarhi, beg to state that the bill has send by you is wrong because the previous month bill is added with the current bill, however i have already paid the all previous and due bills.
Therefore you are requested to check my and correct my electricity bill, so that i can pay my actual bill.
Thanking you with regards
Pawan kumar thakur
Cid:st244647
Mobile no:[protected]...
Complaint comments  Read comments [2]Complaint category Other

North Bihar Power Distribution Company [NBPDCL] — galat bijli bill aane ke sambandh me

 Pritam Singh Rajput on Aug 11, 2017
Dear sir,
My name is Krishna Kant Singh .Mera mettar kharab h is ke Karan mere Bijli bill galat aagaya h so aap se binti h ke Mera Bijli bill sudhar de Mera bill 5000 ka Tha but abhi 11300 ka aagaya h Mera sahi kar de ab se me her months hi jama karna chat hi
My customer ID SR094980 my sub division simri bakhtiarpur h my mob no [protected]...
Complaint comments  Read comments Complaint category Other

North Bihar Power Distribution Company [NBPDCL] — wrong electricity bill

 Ghannu vats on Aug 11, 2017
R/sir
This is to be kindly inform you that i ghanshyam vats s/o-sh uday chandra choudhary resident of vill-sahasram.
Sir i am consumer of nbpdcl since-15/06/2014, with consumer no-[protected], book no-007brl. Sir in begining my electric meter was running and staff come to check the meter status properly. I paid all ammounts regularly, (Mentioned in the bill) upto dec'2016.
Sir after dec'16 nobody came to check the meter status. When my father went to your office at biraul to know the status of electric bill your staff told him a big ammount, a sum of rs'32000.
Sir i have...
Complaint comments  Read comments [1]Complaint category Unauthorized charges

North Bihar Power Distribution Company Ltd — electricity failure for more than one month

 Vidya chaudhary on Aug 10, 2017
Dear sir/Madam,
I am complaining for last one month for electricity failure in my house. No power is coming to the pole which is at my house. I have complained about this so many times but they are not helping me even i called customer care but no any help i have got. They always disconnect the call. I have paid my bills. Therefore I request you to forward this message to higher authority and help me to solve
The issues. consumer id is : SW167278
ADDRESS: AT.- Pathardei, P.o+p.s -Jiradei, sub-division - siwan ' Dist:Siwan

Thanking you
You faithfully
Complaint comments  Read comments Complaint category Government Organizations

North Bihar Power Distribution Company [NBPDCL] — meter reading very high ie meter not shows correct reading.

 Jivesh kumar on Aug 6, 2017
R/sir my name is jivesh kumar my consumer no btt/borh/276a name vesh kumar (Jivesh kumar. Correct). From january 2017 electric meter reading has problem but your staff not taken any action meter reading showing high but consumption has not required. I will concern to sune electric sse. Or je. He is suggest to concern to nbpd company through complaint. He is taken quick action to change your electric meter or correct your bill from january 2017 to till date. At baurhar po jiraul beni patti. Dist. Madhubani. Pin. 847230. I do not some bill also. Due to heavy amounts....
Complaint comments  Read comments [1]Complaint category Unauthorized charges

North Bihar Power Distribution Company [NBPDCL] — bill & meter

 prema nand singh on Aug 4, 2017
Dear sir / mam
I am prema nand singh from khanpur.
Sir i had done application for electricity connection,
And i received my receipt and started connection on 21/10/2016.
But not yet installed meter & not get my bill.

I have uploaded receipt with this complain.

At + p. O. + p. S - khanpur
Block - khanpur
Subdivision - kalyanpur
Distt - samastipur
Bihar
Cont. No.- [protected]....
Complaint comments  Read comments [1]Complaint category Other

North Bihar Power Distribution Company [NBPDCL] — bill or meter reading wrong

 parshuramraut on Aug 2, 2017
Kindly inform you to my name is parshuram raut, c no-drr6438500. I was complaining 13 july 2017 by application through jalley fidder (Jee) and also showing meter reading recording. Jee told nbpdcl replace the meter or bill reading also wrong. And second complain through online 30th july 2017. Online complain no is [protected]. Third complain no. -02 august 2017- [protected]. Sir my meter reading not showing 2549 unit why coming 2549 unit bill so please see and checked my meter reading then send bill. Sir this is not good sending the wrong bill. My bill paid up to 325 unit 10/2016 and my bill pending...
Complaint comments  Read comments Complaint category Other

North Bihar Power Distribution Company [NBPDCL] — bill not came since april 2017

 Abu Nasar on Aug 2, 2017
Dear sir,
I would like to bring to your kind attention that my bill not came since 25.04.2017. As i have paid up to 18.03.2017. Rs-662 on 19.03.2017 my meter reading was 6138 kwh. Again i paid rs-1000 on 28.03.2017 as advance without issued bill. Now my meter reading is 6994 kwh. Therefore, i am requesting you & your good office to arrange my current bill, so that i can pay my bill early. Thanking you in advance.

Name : naushaba perween, ca number :[protected]...
Complaint comments  Read comments [1]Complaint category House, Apartment Rental

North Bihar Power Distribution Company [NBPDCL] — meter reading is not perfect and shows extra unit

 Shabab Anwar Khan on Jul 29, 2017
I am mazhar alam khan from meergyas chowk near millat college darbhanga pincode-84600. My registered mobile no is -[protected] and my ca no is[protected]. And my m. R. U no is - dru/15918/udb-1369. I want to inform you that my meter reading is not perfect it will run fast and my electricity will come very high every month. So, i request you to please send your workers to check my meter problem. Please accept it soon. And work on it fastly. Inform me at my email i'd - [email protected]
Complaint comments  Read comments Complaint category Other

North Bihar Power Distribution Company [NBPDCL] — change of electric meter

 arbind kumar jha on Jul 26, 2017
Sir,
My electric meter is not working properly and not display in board but i found billing details per month present reding is 709 and past reding is 709 bill issue unit 129 in july 2017 error so i request in your office he reply to me early change my meter soon but till now not any information and i per month pay bill enough and this month bill details is below:-
Name : arvind kumar jha
Consumer id : bni6127934
Route no : 25-gen –ibrahim pur
Please inform my email id then below
Email id : [email protected]
Kindly help by solving this problem...
Complaint comments  Read comments Complaint category Government Organizations

North Bihar Power Distribution Company [NBPDCL] — I pay bill but it have no show

 shaurav on Jul 26, 2017
Hello sir/mam

I had paid my electricity bill and i got payment conformation mail but i am still getting higher amount bill. That showing arrear bill.

Paid amount has not updated at bill.

I am sending the details of bill paid.

Consumer id:hz194529

Payment date:07/07/2017

Payment amount (Rs.):456

Order no:[protected] by paytm

Transaction no:[protected]

Please solve this issue as soon as possible.

If this issue will not solve asap. I will go to file case...
Complaint comments  Read comments [1]Complaint category Other

North Bihar Power Distribution Company [NBPDCL] — wrongly, billed not adjustment

 g.sarwar on Jul 25, 2017
Bill date 15/6/2017
Previous reading : 4979
Present reading : 4979

Bill date : 15/7/2017

Present reading : 4979
Previous reading : 4979

Consumer id : kg001016 (Md askar)

Mai nahi samajh paraha hoon ki jab meter reading nahi hai to paise kis
Hisaab se wasoole kiye ja rahae hain, nbpdcl ko likha (Revenue) magar koi response nahi?

1. Current hamesha hi fail rahta hai, kabhi power hai to voltage nahi?
2. Bill der se mina aur ghalat raeding ki shikayat har ksi ko rahi hai
3. Line men...
Complaint comments  Read comments Complaint category Other

North Bihar Power Distribution Company [NBPDCL] — applying wrong tariff

 niraj2017 on Jul 22, 2017
Tarrif change ds1 to ds2 in the month of june 2017 and give a heavy amount for the electricity charge.
Division - katihar
Sub division - katihar rural
Section - kursela
Consumer id - kt072052
I have compain in sdo office and jan lok kalyan adhikaar depatment bihar.
But till nothing happen so please try to understand my problem and resolve my problem....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

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