[Resolved] Nsdl E-Governance Infrastructure — amount deposited in nps account is not reflecting online

[Resolved] Nsdl E-Governance Infrastructure — amount deposited in nps account is not reflecting online

M mohit.saxena from Chennai, Tamil Nadu

Dear sir, My pran is[protected]. I have registered in national pension system (Nps) on 14th august. I have received pin for enps. During The registration i have deposited amount of rs 5000 in nps account through sbi branch. Please find attached The acknowledgement receipt for the same. However, the amount is not reflecting in my account. Please see The attached (Onlinesatus. Jpg) online account status for your quick reference. I have already sent an email regarding this issue at number of email ids provided in online portal, however, i have not received any response yet. Kindly look into this and do the needful asap. Name: mohit saxena Pran:[protected] Mobile no.[protected] Email id: [protected]@rediffmail.com +2 photos Was this information helpful? No (0) Yes (0)
Oct 20, 2017 Complaint marked as Resolved NSDL e-Governance Infrastructure customer support has been notified about the posted complaint. Sep 05, 2017 Updated by mohit.saxena I have logged this complaint on 1st September 2017. Still deposit amount is not reflected in my account. Please look into this. Verified Support Sep 06, 2017 NSDL e-Governance Infrastructure Customer Care's response Dear Mohit, This has reference to the query/grievance raised by you. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php. Sep 06, 2017 Updated by mohit.saxena Only status has been resolved. Issue is still pending. Still deposit amount is not reflected in my account.
Add a Comment	Share
Submit Close