[Resolved]  Nsdl E-Governance Infrastructure — application fee not refunded

I naveenkumar v, i was tried to apply for pan card online on 03/06/2018. My temporary token no was "[protected]". They are charged fee rs.115/-from me. After that, due to the reason aadhaar was not authenticated cannot proceed further. They displayed me a message as "aadhaar details are not matched with details. Hence you cannot proceed with this application. Your amount refunded within 7 working days". Still i cannot receive any refund.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Jun 14, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jun 18, 2018
NSDL e-Governance Infrastructure Customer Care's response
The concern shared will be analyzed and the status of the same will be sent to the email ID as furnished in PAN application Form.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    NSDL e-Governance Infrastructure
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    70%
    Complaints
    5291
    Pending
    106
    Resolved
    3576
    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all NSDL e-Governance Infrastructure contact information