[Resolved]  Nsdl E-Governance Infrastructure — applied through e-kyc. status shows sorry no record found

Website:tin.tin.nsdl.com/pantan/StatusTrack.html

Sir/mam,

I applied through e-kyc for pan card (Acknowledgement no - [protected]). I made payment and authenticated my aadhar card also.

After completing all the process of application. I got a pdf file with acknowledgment number. On checking status of my pan card using that acknowledgement number, it says sorry no record found.

Please take a look at this issue.
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Mar 12, 2018
Complaint marked as Resolved 
It started showing in status tracking record after 1 day.
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Mar 12, 2018
NSDL e-Governance Infrastructure Customer Care's response
The concern shared will be analyzed and the status of the same will be sent to the email ID as furnished in PAN application Form.
Complaint comments 

Comments

Dear Sir,

I had applied for PRAN [Permanent Retirement Account Number] under the government scheme of NPS. But I have not received PRAN Card. so, I request you to please send my PRAN Card at my office address Sushma Raud Govt Higher Secondary School Bacheli Dist -South Bastar Dantewada Pin Code-494553
NSDL e-Governance Infrastructure Customer Care's response, Mar 23, 2018
Verified Support
Dear Sushma,

This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.

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