NSDL e-Governance Infrastructure Complaints & Reviews

We refer to our PAN application vide acknowledgment number [protected]. Walton SPL Holdings V LLC ('the Applicant') had filed a PAN application (in Form 49AA) on 4 October 2022 which is yet to be processed.

On tracking the PAN application status, NSDL has informed that as per Income-tax record, a PAN has already been issued to the Applicant previously and hence, the attached PAN application is on hold and Marked for Core Duplicate Resolution. In this regard, the Applicant would like to clarify and confirm that no PAN has been issued to the Applicant anytime before this.

It may be possible that the name of the Applicant could have been misread with some other entity having a similar name in the Income-tax Database.

Given that the due date for filing the income tax return/transfer pricing Form 3CEB was 31 October 2022, obtaining the PAN by the Applicant in a timely manner is extremely important. Accordingly, the Applicant humbly requests you to recheck the database, process the attached application and issue a PAN to the Applicant at the earliest.

We refer to a PAN application (in Form 49AA) vide acknowledgment number [protected] filed on 6 February 2023 for a foreign company viz., APAC Company XXIX Limited ('the Applicant') which is yet to be processed. We have attached herewith the PAN application acknowledgement.

On tracking the PAN application status, NSDL has informed that as per Income-tax record, a PAN has already been issued to the Applicant previously and hence, the attached PAN application is currently on hold.

We have enclosed herewith the latest screenshot from the NSDL portal. In this regard, the Applicant would like to clarify and confirm that this is the first and only application filed for obtaining PAN. Further, no PAN has been issued to the Applicant anytime before this.

It may be possible that the name of the Applicant could have been misread with some other entity having a similar name in the Income-tax Database.

We request your urgent assistance in this regard as this entity is exploring to make investments in India and needs the PAN to open custody accounts in India.

We have already mailed the protean tech team and did not hear back from them, and hence, we have also filed this grievance on the income-tax portal.

Requesting your revert at the earliest.

Respected sir/mam
I have applied for the pan card using ekyc. I got my deatils on my email that my pan card is issued but while searching. It shows no record found.

My acknowledge no. 11543964 receipt date 15.02.23.
I am not able to proceed further & comment mentioned is as below
The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #

Dear Sir/Madam,

I applied for PAN card on NSDL portal, token number : [protected] and also paid the payment of Rs: 106.90. After the payment is complete, suddenly a window appear like this "Your request cannot be processed. Please try after some time using returing user option in Login page". so I need all the money. I attached my paytm receipt with this

I applied for PAN card on NSDL portal, token number : [protected] and also paid the payment of Rs: 106.90. After the payment is complete, suddenly a window appear like this "Your request cannot be processed. Please try after some time using returing user option in Login page". so I need all the money. I attached my paytm receipt with this

Please help me to get my refund amount, I was apply for Pan card, after done my payment got error page, and not able to done KYC.

The Permanent Retirement Account Number (PRAN) allotted but i am getting no pran number found in database cant login

Acknowledgment Number[protected]

My OTP din't generate

The Permanent Retirement Account Number (PRAN) allotted but i am getting no pran number found in database cant login

Acknowledgment Number 11545015

contact : [protected]

I filled up my registration form and saved online at every step right from my personal details and uploading all my document proofs. And I have been assigned an Acknowledgement number through email as 11383774.

There were a few things that need to be filled up. So I tried to get into my saved registration form using "Complete Pending Registration" tab on the https://enps.nsdl.com/ using my Acknowledgement number,...

While Registering through NPS payment was declined and when logging in following error occurs
Registration no 11543184
acknowledgement date 14/02/2023
date of birth 01/06/1967

The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS

Kindli guide

When I am trying to Add Nominee for My DEMAT account which i am keeping in HDFC Bank, it is taking me to verification for NSDL site. In the NSDL after clicking on the verify the OTP is not getting sent to my Mail Box. Even the Mobile number registered is OLD one and i am not having it now.

Please check and let me know why i am not receiving the OTP.

DP ID : IN301151
Client ID : 25692314

I applied for my pan card through e sign i completed whole documentation and paid the amount for registration through paytm but at the end it failed
the message on the site was"Your request cannot be processed .Please try after some time using returing user option in Login page"
my token number is [protected]

please solve the problem

I hav registered for nps account today and i have successfully completed the registaration process. i have received the pran card details. but i didnt yet get the ipin and tpin mailer. when i try to reset ipin on my own using pran number. it says 'unauthorized user'.

ack no: 11531509
ack date 08/02/2023

Hi, I paid 71.90 for PAN card name correction, but haven't received an acknowledgment as proof of success rather amount had deducted from my account. Please find the error screenshot of the NSDL portal and my payment transaction ref ID below

The token Number for this application is [protected].
PayTm Ref ID - 101011523787108022023139591675841999909

During pan card name correction process, finally the payment got deducted but "your request cannot be processed please try after sometime using recuring user option in login page,

Hi.
I have created the nps account of tier - 1 type. And pran is also generated. But while setting ipin or while login, i am getting error as pran not found in database.

Could you please help me with this. As i'm not able to access, or even check the contribution made for this pran.

PRAN :[protected]

I have registered for NPS and have received my PRAN but i am not able to login on the NPS portal. I am getting the error - PRAN not found in database.

Hi Team,
I have completed my account creation process and received E-PRAN card, but still I'm unable to create login credentials.

Error :no PRAN found in data base.