NSDL e-Governance Infrastructure Complaints & Reviews

I have successfully completed the Individual Pension Account opening process using enps. The Permanent Retirement Account Number (PRAN) allotted to you is[protected].

but, when i am trying to create 1-PIN: login through the NPS website, I am getting are getting" unauthorized user"

We request you to, please look this & suggest the solution.

regards,
Sudipta Kumar Bose
+91-[protected]br...

Hi,
I am not able to create iPIN in NSDL portal it showing Unauthorized user
my PRAN and DOB provided properly
I tried 2-3 times not able to set pin

please provide solution for that ASAP...

Its been more than two years since I have been investing in NPS. Now I am unable to log in because of the "PRAN not found in database" error. Kindly help asap....

I have successfully registered under National Pension System and received email with PRAN number. But, when i tries setting I-PIN, getting error as Unauthorised user.
Please help me to resolve the issue.
Thanks....

Hi, I was applying for my new pan card through ekyc and while authenticating aadhar no otp was generated so i regenerated it multiple times and after that message said maximum number of otp limit reached and reapply pan with physical mode.
but it wasnt my fault that I didnt get otp.
I want to take the benifit of ekyc pan card from home.
Kindly help me solve my problem.
Email- [protected]@gmail.com...

Hi i opened by nps account on 9th of jan 2023. Made two deposits of 21k and 24k respectively. Post that whenever i login my pran id is shown to be invalid...

I have created a pran subscription but when I'm trying to login with PRAN I'm getting error like pran is not found in the database...

Hello mam my grand father lost there pan card and i'm try to download the pdf of pan card and i get income tax error
the pan id is AUDPD4288J
LOOKING FOR YOUR HELP...

HI,

20TH JAN 2023 I SUBMITTED my pan crad request for name updation money debit from my bank account but not refuned....

I am unable to login since my PRAN detail is being shown as invalid...

I have created the nps account of tier - 1 type. And pran is also generated. But while setting ipin or while login, i am getting error as pran not found in database.

Could you please help me with this. As i'm not able to access, or even check the contribution made for this pran.

Unable to reach helpline numbers as getting automatic message 'PRAN is not valid'. Unable to raise grievance in the system as there...

I registered on NPS portal for new account & got details on mail & mobile number with PRAN numbers. I tried to login on portal, it's reflecting as PRAN not in database....

I m not able to login to CRA-NSDL website,

Am not able to login to cra-nsdl.com

Password reset is giving me following error,
"Pending Reset IPin/Re-Issue of IPin request is already present for this USER ID/PRAN"

Please help me to recover my login credentials for cra-nsdl.com

my PRAN NO:[protected]
Registered mail id: [protected]@gmail.com

Note:
Please...

Hi Team,

I have been trying to going into nps portal but somehow i am getting this error "The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #"

Kindly help me with the same.

below is my detail,
acknowledgement no:11478071
date:16/01/2023...

I have registered with the NSDL NPS with PRAN number as[protected], but when i try to log into the NSDL account, it gives error as " PRAN not found in database"...

Hello,
I recently created an NPS account successfullly but when I try to set the ipin it is saying that the PRAN is not foud in the database...

I have already received my ePRAN card, with PRAN number. I also have the PRAN received in my email ID. The entire process of registration is completed along with verification of KYC, signature everything. I am unable to set password, activate, add money because it says invalid PRAN or PRAN not found in database. I have also paid amount on the same PRAN nad also have received the receipt of payment. I have entered the PRAN from PRAN card,...

Team i have recently registered my account on NSDL for NPS but while entering the PRAN no and I am able to login with this PRAN no. or unable to change password as it is showing invalid.

PRAN No.[protected]

Please help to check it and let me know what to do.??...

Hi,
I am getting OTP to my email id for the below account.

DP Id : IN3011151
Account number : 23686534

Please do the needful...

I have opened instant nps account in icici mobile banking they have deducted 500rs from my account and given pran is if I try to login to nsdl using that pran to make payment getting unauthorised or invalid user id. Please resolve my problem ASAP...