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NSDL e-Governance Infrastructure Complaints & Reviews

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Last updated Mar 30, 2024
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NSDL e-Governance Infrastructure Phone Numbers

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1800 222 080
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+91 22 2499 4200
456
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+91 22 2491 5217
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Mumbai
Mumbai City District
Maharashtra
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400013

NSDL e-Governance Infrastructure reviews & complaints page 12

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H
hshaukat
Dec 28, 2022
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OTP non-delivery

Sir/Madam,

This is with reference to transfer of shared to my NON-PINS demat account in ICICIDirect. As you are aware, to complete the process of such a transfer, OTP verification from NSDL eServices is required.

This is to bring to your attention that even after several attempts on various days during the past few months, OTP from NSDL is not being delivered either on the registered phone number or via registered...
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C
ccvdo
Dec 27, 2022
Dec 30, 2022
This thread was updated on Dec 30, 2022
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Login issue

Address:Assam

Am not able to login to CRA-NSDL website,

Am not able to login to cra-nsdl.com

Password reset is giving me following error,
"Pending Reset IPin/Re-Issue of IPin request is already present for this USER ID/PRAN"

Please help me to recover my login credentials for cra-nsdl.com...
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N
Nainul
from Mysore, Karnataka
Dec 27, 2022
Dec 28, 2022
This thread was updated on Dec 28, 2022
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PRAN not found in Database Tier 1 and Tier 2

I registered in NSDL site, generated the PRAN and made the payment but still Im not able to reset the password to my account and Im not able to login into the account....
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M
murugalokesh
Dec 27, 2022
Dec 28, 2022
This thread was updated on Dec 28, 2022
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Authentication failure

Address:Nagari

I fill name correction Pan application form on NSDL Pan website. I got token number [protected]. I paid fees of 107 Rs and its status is success.
My Aadhar is linked with mobile number. Then When I click on Aadhar authentication tab, it is failed many times due to some reason. And i didn't understand what's problem.
But my payment is deducted from bank account and this application can not be completed till authentication process...
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R
Rishabh1510
from Mumbai, Maharashtra
Dec 25, 2022
Dec 26, 2022
This thread was updated on Dec 26, 2022
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OTP not received while doing eKYC

Hello,

I am trying to complete and eKYC via NSDL portal and its asking for OTP.
After entering the aadhar card no. it mentions otp sent to registered mobile no/email ID. However, the OTP is not received on any mode.

Please let me know how to resolve this?...
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V
vrindkumar
from Kushinagar, Uttar Pradesh
Dec 24, 2022
Dec 27, 2022
This thread was updated on Dec 27, 2022
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Up-to-date my PLI

Address:5 assam riffles C/O 99 APO

Sir my pli no aps-925433-c debid my salary par manth but not up-to-date September-2017 to October 2022 up-to-date my PLI...
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N
Nikita0207
from Mahendragarh, Haryana
Dec 23, 2022
Dec 27, 2022
This thread was updated on Dec 27, 2022
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PRAN invalid

When I first got my pran number, I was able to login but now I am not.
it's showing error that "INVALID PRAN" or "PRAN NOT FOUND IN DATABASE".
Please help me resolve this issue.
Thanks...
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R
rajivajay
Dec 20, 2022
Dec 22, 2022
This thread was updated on Dec 22, 2022
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Payment issues

Website:enps.nsdl

My acknowledge number is 11405481, dated 20.12.2022, payment transaction is cancelled due to systemic problem. So I want to complete my application, but now" registration against this acknowledgement id is pending for confirmation from payment gateway.." is coming. Please sort this out asap...
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S
Sachin g kulkarni
from Pune, Maharashtra
Dec 19, 2022
Dec 21, 2022
This thread was updated on Dec 21, 2022
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Getting No record found for the given Search Criteria

I was trying to set NPS account but in between it went down, now when I want to complete pending registration getting error as "No record found for the given Search Criteria".

Please help out I got the email and message as well....
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D
Debasisjena100
Dec 19, 2022
Dec 19, 2022
This thread was updated on Dec 19, 2022
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Return of Money

Again i pay Rs.106.90 and apply Pan Card. Please Return my First money Rs.106.90....
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D
Debasisjena100
Dec 19, 2022
Dec 19, 2022
This thread was updated on Dec 19, 2022
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I pay rs.106.90 but again show to pay

Sir, I applied a new pan can card for a customer nams Pintu Jena Son of Sudarsan jena.I pay Rs.106.90 .But when i open nsdl site again show to pay....
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J
Jaiganeshk1966
Dec 18, 2022
Dec 21, 2022
This thread was updated on Dec 21, 2022
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Set eNPS password for the first time

Today [18.12.2022] I created eNPS account and received my PRAN number.

When I tried to set password using PRAN number, it says PRAN not found in database.

When can I login my NPS account?

How many days it will take to activate my account?

Please let me know the eNPS customer care email address & contact number. Thank you....
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S
Sam Osborn
Dec 18, 2022
Dec 20, 2022
This thread was updated on Dec 20, 2022
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PRAN generated but unable to create IPIN - PRAN not found in Database

I completed the registration process for NPS Tier I on 18-Dec-2022.
The PRAN number has been generated and e-PRAN also has been received.
I also have made the initial contribution amount.
The money has been debited, but I am unable to log in.
When I try to log in or set the IPIN it simply says:
"PRAN not found in Database"

Please Look into this...
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A
ARPC1287 ARPC1287
Dec 17, 2022
Dec 20, 2022
This thread was updated on Dec 20, 2022
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Mobile number changing

Address:CAR, Khammam

My name is E Naveen Kumar, Armed Reserve Police Constable, Khammam district. So many years back I have lost my mobile and also i have changed my sim number.
Finally, i have facing much problem to sing in CRA NSDL cite.
Hence, i requested to solve my problem how to sign in in the cite without old number using by new sim with full PRAN details.
Thanking you sir.
Yours faithfully,...
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S
Shrayan757
Dec 17, 2022
Dec 19, 2022
This thread was updated on Dec 19, 2022
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Reprint pan card

I applied for instant e pasn last week and i got pan number. But when i try to reprint pan card its showing card not in itd master instant pan . What should I do now?...
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M
MUHAMMED AMEEN P V
Dec 16, 2022
Dec 19, 2022
This thread was updated on Dec 19, 2022
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I Can't Reprint My Pan

I Can't Reprint My Pan Via E kyc.
Website Says Date of birth/gender/ mismatch. But All Are Match...
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I
inamk00896
Dec 16, 2022
Dec 16, 2022
This thread was updated on Dec 16, 2022
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About Pan card re-dispatch request

Address:BARANGA, PO-PARSHA DEHARIA BHINGA SHRAWASTI

Dear Sir,
I have applied for a new PAN Card in the name of KAUSAR which was dispatched . I couldn’t receive the PAN Card as POST MAN did not inform me and he returned back.

Therefore, I requesting your resend my PAN Card to same address(BARANGA PO-PARSHA DEHARIA, BHINGA SHRAWASTI) and I mentioned our details below.

Applicant Name: KAUSAR
Acknowledgement Number:[protected]
Date of Returned:...
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D
Deepali_r
Dec 15, 2022
Dec 20, 2022
This thread was updated on Dec 20, 2022
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Not able to login with given PRAM for NPA

I am not able to login to NPA when I put the PRAM assigned to me. I get PRAM not valid or no record exists in Database.
PRAM :[protected]...
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M
MALLESHWARI MEDICHELIMALA
Dec 13, 2022
Dec 16, 2022
This thread was updated on Dec 16, 2022
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PRAN login issue-(NPS)

I have successfully completed the Individual Pension Account opening process using enps. The Permanent Retirement Account Number (PRAN) allotted[protected].

but, when I was login through the NPS website, we are getting" unauthorized user"

We request you to, please look this & suggest the solution....
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S
Solla sivatejareddy
Dec 12, 2022
Dec 15, 2022
This thread was updated on Dec 15, 2022
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About login issue

Address:Andhra pradesh ,rampachodavaram ,Alluri seetharamaraju District

My father was gov teacher and he had a nsdl accout and later he forgot password
He lost his sim number
PRAN:[protected]
At present We faced login issue
Try to login attempt
it shows
Invalid username\password
So could u plz revive my Father account...
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