Claimed

NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Last updated Apr 24, 2024
Complaints 5291
Resolved
3575
Unresolved
1716
Quick Links
Statistics
Share
Contacts

File a complaint to NSDL e-Governance Infrastructure

Having problems with NSDL e-Governance Infrastructure?

File a complaint and get it resolved by NSDL e-Governance Infrastructure customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
NSDL e-Governance Infrastructure
Customer Service Contacts

NSDL e-Governance Infrastructure Phone Numbers

Toll free
1800 222 080
861
504
Phone
+91 22 2499 4200
456
316
+91 22 2499 4200
456
316
+91 20 2721 8080
223
196

View more phone numbers

Fax
+91 22 2491 5217
+91 33 2289 1945
+91 44 2814 4593

View more phone numbers

NSDL e-Governance Infrastructure Websites

NSDL e-Governance Infrastructure Head Office Address

Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

NSDL e-Governance Infrastructure reviews & complaints page 13

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Solla sivatejareddy
Dec 12, 2022
Dec 15, 2022
This thread was updated on Dec 15, 2022
Report
Copy

About login issue

Address:Andhra pradesh ,rampachodavaram ,Alluri seetharamaraju District

My father was gov teacher and he had a nsdl accout and later he forgot password
He lost his sim number
PRAN:[protected]
At present We faced login issue
Try to login attempt
it shows
Invalid username\password
So could u plz revive my Father account...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
gayatrigopakumar
Dec 12, 2022
Dec 12, 2022
This thread was updated on Dec 12, 2022
Report
Copy

PAN card reprint application OTP not received

Hi,

I am on the last step of the application for PAN card reprint and I am receiving OTP on my phone. I have completed my payment.

Token number - [protected]
Applicant name - Gayatri Gopakumar
Aadhar ending - 5772

Please look into this.

-Gayatri...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sonibhuru
Dec 11, 2022
Dec 12, 2022
This thread was updated on Dec 12, 2022
Report
Copy

Pan card not delivered to my address and asking money

I got a call from a pan card distribution person. Person didn't reach my address and asked 50 rs for courier charges i denied so he ask me to get pan card within 10 mins in the place where he is.. He not even reach my address and didn't ask me the route to reach my address. Please take necessary action on this issue as soon as possible. I need my pan card at my address...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Dec 11, 2022
Dec 13, 2022
This thread was updated on Dec 13, 2022
Report
Copy

PRAN not found in database or invalid PRAN

Address:Shahunagar Godoli Satara Maharashtra
Website:NPS application

PRAN no is alloted to me but to make contributions to TIER 1 I login to app it says PRAN no not found in database or PRAN no is invalid what is to be done in this case...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
from Amritsar, Punjab
Dec 10, 2022
Dec 13, 2022
This thread was updated on Dec 13, 2022
Report
Copy

pran details not found on nps website

Address:https://cra-nsdl.com/CRA/

I registered with NPS in septemeber and made payment twice in Septemeber and October. I had received the successful registration mail with PRAN[protected], I was able to login with it make payment but in third month I got error message "PRAN details not found in the database".

I am unable to login grievance on its official website as it is asking for PAO, DDO reg number which I don't have available with me.

Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Powlami
Dec 10, 2022
Dec 13, 2022
This thread was updated on Dec 13, 2022
Report
Copy

Account Locked and not RESET

Address:Mumbai
Website:cra-nsdl.com/CRA

My account has got locked

I was not able to login and then I tried to reset my IPIN. After filling the details and trying to log in again I am getting "Pending Reset IPin/Re-Issue of IPin request is already present for this USER ID/PRAN".

I am not able to login to https://cra-nsdl.com/CRA/

Kindly help me by getting my login credentials

My PRAN No.[protected]
email: [protected]@gmail.combr...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rashmi badole
from Bengaluru, Karnataka
Dec 9, 2022
Dec 13, 2022
This thread was updated on Dec 13, 2022
Report
Copy

Invalid userid for correct PRAN even though NPS account and PRAN created

I'm trying to login to nsdl site (https://cra-nsdl.com/CRA/) using my pran number[protected].
However, the system throws an "invalid user id" error, while login using the pran number. My company keeps making contribution to the PRAN but I am not able to access the statement. Also, l'm not able to reset the password and getting the same error.
i'm not able to contribute or access my statement online using my pran. Please help....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kmthamizhan
Dec 8, 2022
Dec 9, 2022
This thread was updated on Dec 9, 2022
Report
Copy

Unethical behaviour _08_12_2022 Application Number Q007306138

After submitting my pan change request with this site (the payment also done), the website says my application got rejected due to UID Demograpich Authentication details not match. My paid amount not yet refunded....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sanchayan thakur
from Ranchi, Jharkhand
Dec 8, 2022
Dec 9, 2022
This thread was updated on Dec 9, 2022
Report
Copy

Pan application delay

I applied for a Pan card on 4th November 2022, Application reference number- [protected] however when i checked the application status on NSDL site it Shows My pan number is- CJ*****6J...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
ksowmia
from Tirupur, Tamil Nadu
Dec 3, 2022
Dec 6, 2022
This thread was updated on Dec 6, 2022
Report
Copy

Unauthorised error

I have successfully completed the Individual Pension Account opening process using enps. The Permanent Retirement Account Number[protected]

but, when i was login through the NPS website, we are getting" unauthorized user"
Email. [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Deepikadeepi
from New Delhi, Delhi
Dec 1, 2022
Dec 2, 2022
This thread was updated on Dec 2, 2022
Report
Copy

PAN application failed. Amount is deducted

I was tried to update my pan card from minor to major through online. I have completed filled the application and did the payment via paytm wallet. But Aadhaar verification failed and asked to try some time later. Again I tried few days back with paytm upi. This time also failed. Again 3rd time I tried in different browser it worked. But amount is deducted 3 times. Please refund the amount for 2 failed transactions
Here i am providing...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nawaz Chandwani
Nov 29, 2022
Nov 29, 2022
This thread was updated on Nov 29, 2022
Report
Copy

Nsdl E-Governance Infrastructure your request cannot be processed, please try after sometime Error comes

I tried to fill the pan application through the nsdl website and selected the physical pan card option
I have filled all the details and when ever i paid there is an error comes "Your request cannot be processed.Please try after some time using returing user option in Login page"
Please resolve this issue as soon as possible....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rahulreji
from Thiruvalla, Kerala
Nov 27, 2022
Nov 29, 2022
This thread was updated on Nov 29, 2022
Report
Copy

Pan Card Application Fees not Refunded

Hello sir
My name is anupriya
I applied for a new pan application twice in the same day but due to some reasons my application was failed.But my payment was successfully deducted.So kindly return my money as soon as possible.Token Number is mentioned below.Please consider my request.
Token Number:[protected] & [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
Nithishkumar03
from Manamadurai, Tamil Nadu
Nov 22, 2022
Nov 23, 2022
This thread was updated on Nov 23, 2022
Report
Copy

Pan Card Not Received - I have not receive my pancard and in the status it was showing delivered

Address:47 aananthapuram,bypass road,Manamadurai

My consignment number is [protected]. 1 have not received my pan card yet but its showing that shipment is delivered. I need it so urgently plz do something to tell me. I have tried calling your customer care so many times but it was not answered not at once. My pan acknowledge number is [protected]. I am providing u my email id plz revert as soon as possible becoz i urgently need my pancard....
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
D
Dr. Shankar Rao
Nov 21, 2022
Report
Copy

Not able to login and change my password

Respected Sir,

I have been allotted PRAN No.[protected]

I'm trying to login to nsdl site (https://cra-nsdl.com/CRA/) using my pran number[[protected]].
However, the system throws an "invalid user id" error, while login using the pran number. I've contributed last year. Also, l'm not able to reset the password and getting the same error.
i'm not able to contribute or access my statement online...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
karanhejmadi
Nov 20, 2022
Nov 23, 2022
This thread was updated on Nov 23, 2022
Report
Copy

Cannot set password for my PRAN

Website:cra-nsdl.com

I am not able to set the password for my PRAN number. When I click on set/reset password link and enter my PRAN details it says PRAN not found in Database. But I have already completed all the necessary steps required for my registration and even made a payment of Rs. 10000. How am I supposed to login to my account?...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
nikhil7878
from Nashik, Maharashtra
Nov 20, 2022
Nov 22, 2022
This thread was updated on Nov 22, 2022
Report
Copy

Regarding pan card record not found in itd database.

Respected Sir,

I have been allotted PAN Card No. QIUPS3952M against my PAN application; Incorporation date 15/11/2022.

I checked the PAN status at income tax portal of which I found the result as "No record found", I also tried registering at Income tax portal of which it shows "PAN does not exist". Due to the issue I am not able to carry on other related statutory matters.

Please look into the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Ramu Yerukumajji
Nov 19, 2022
Nov 23, 2022
This thread was updated on Nov 23, 2022
Report
Copy

Nsdl E-Governance Infrastructure Pending Reset IPin/Re-Issue of IPin request is already present for this USER ID/PRAN

I am not able login to my NSDL account and while resetting password getting below error.

"Pending Reset IPin/Re-Issue of IPin request is already present for this USER ID/PRAN"

Please help me to recover my login credentials for cra-nsdl.com

My PRAN NO:[protected]
Registered mail id: ramusiva.y.gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
raja2001saini
from Sikar, Rajasthan
Nov 16, 2022
Nov 18, 2022
This thread was updated on Nov 18, 2022
Report
Copy

Pan card related

Website:NSDL

Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.

acknowledgement Number [protected]

name kamlesh kumar

father's name banshidhar

Dateof Birth/Incorporation 03/06/1993...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
Thirupathikumar1828
from Hyderabad, Telangana
Nov 16, 2022
Nov 18, 2022
This thread was updated on Nov 18, 2022
Report
Copy

PRAN not found in database to me

Address:www.camsnps.com & www.npscra.nsdl.co.in

HI Team, i have purchased NPS account through https://www.camsnps.com/, on 14-jul-2022 & had got the confirmation on 18-July-2022 so i want to try to login in nps with my PRAN :[protected], it was not opened & also couldn't get received NPS KIT as well.

Still i'm getting error like :" PRAN NOT FOUND IN DATABASE".

NOTE : I did transition through CAMSNPS through portal last 2 months back whether it it CAMSNPS...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy