Claimed

NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Updated: Dec 13, 2025
Complaints 5312
Resolved
3580
Unresolved
1732
Contacts

File a complaint to NSDL e-Governance Infrastructure

Having problems with NSDL e-Governance Infrastructure?

File a complaint and get it resolved by NSDL e-Governance Infrastructure customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

NSDL e-Governance Infrastructure reviews & complaints page 162

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sharanu Bainar
from Bengaluru, Karnataka
Oct 15, 2017
Resolved
Report
Copy
Resolved

Address: 560025
Website: [email protected]

Dear sir/madam
I have applied for a new pan card in the name of suchithra which dispatched our address in 20/10/16. I couldn’t receive the pan card as our home was closed when the local post man reached our home. Later, after couple of days we contact the post man regarding the post. He told that he kept with him for four days and returned to the sender address.

Therefore, i requesting your resend my pan card to this address and i mentioned our details below.
Hdfc bank ltd
Cash management service
2nd floor salco centre
Richmond circle
Bangalore-560025
Applicant name: suchithra
Acknowledgement number: [protected]
Date of application: 20/10/16
Contact no:[protected]
Nov 21, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2017
NSDL e-Governance Infrastructure Customer Care's response
Inconvenience caused is highly regretted. Kindly provide us with your Acknowledgement number to check & resolve your grievance.

NSDL E-Governance Infrastructure — pen card

MERA PEN CARD 22 JUN 2017 KO ABEDAN HUA ABHI TAK
Status: ( Your application is under process at Income Tax Department) YE AA RAHA HAI MERE HELP KARE

redispatch request - Comment #2885053 - Image #0
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    Vishal Paliwal
    from Mumbai, Maharashtra
    Oct 14, 2017
    Resolved
    Report
    Copy
    Resolved

    Hello!!
    Today i tried checking for my earlier pan card request so in case it was rejected i try for a new and found even after getting made my pan card never reached me so is it possible to try and send it now? There was never a call or anything done by courier company regarding the same and it just got sent back without any notice.
    Acknowledgment number : [protected]
    Name : vishal paliwal
    Category : individual
    Status :

    Your pan card dispatched by courier was returned undelivered to nsdl after which it was re-dispatched by registered/speed post. However, the pan card was again returned undelivered to nsdl on 04-jul-2016. Please contact nsdl or the tin-facilitation centre (Tin-fc) where application was made by you.
    Permanent account number (Pan) : ddepp8789p
    Nov 19, 2017
    Complaint marked as Resolved 
    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
    Verified Support
    Oct 18, 2017
    NSDL e-Governance Infrastructure Customer Care's response
    Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      J
      jassy6254
      from Delhi, Delhi
      Oct 14, 2017
      Resolved
      Report
      Copy
      Resolved

      Address: Hardoi, Uttar Pradesh, 241402

      This is to complaint that i filed a new pan card through e-kyc process. The process was successful but when i made the online payment it failed but the bank has deducted amount of rs 115.90 from my account
      It is a request to please initiate
      The refund in my account [protected]
      Token id :
      Transaction id : 001451169214102017105701507958820326

      Looking forward to an early response
      Regards
      Jaswinder singh
      Nov 18, 2017
      Complaint marked as Resolved 
      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
      Verified Support
      Oct 18, 2017
      NSDL e-Governance Infrastructure Customer Care's response
      Information is insufficient to resolve your grievance. Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Anil K Rao
        from Kandla, Gujarat
        Oct 14, 2017
        Resolved
        Report
        Copy
        Resolved

        Address: Kutch, Gujarat, +91

        Dear sir/ mam
        Good morning & have a nice day

        I am apply pan card thourg nsdl acknowledgment of pan application [protected] date on 25/july/20147 this pan card no dispatched please i send statement stats please check and reply & query fast
        Acknowledgment number : [protected]
        Permanent account number (Pan) : hjxps5510j
        Name : suraj
        Category : individual
        Status :
        Your application for 'new pan card or/and changes or correction in pan data' is under process at income tax department
        Nov 18, 2017
        Complaint marked as Resolved 
        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
        Oct 14, 2017
        Updated by Anil K Rao
        please reply me i am also waiting
        Verified Support
        Oct 18, 2017
        NSDL e-Governance Infrastructure Customer Care's response
        Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          ag_1709
          from Jamshedpur, Jharkhand
          Oct 13, 2017
          Resolved
          Report
          Copy
          Resolved

          Sir/madam,

          I have applied for new pan card on 13th oct 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i received message below.

          "thank you for using online facility for pan application.

          If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

          When i checked my application status today, it was shown "sorry, no record found."

          Please check my application

          Thanking you
          Aditi gupta
          Nov 19, 2017
          Complaint marked as Resolved 
          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
          Verified Support
          Oct 18, 2017
          NSDL e-Governance Infrastructure Customer Care's response
          Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            T
            tinakapurvan
            from Yamunanagar, Haryana
            Oct 13, 2017
            Resolved
            Report
            Copy
            Resolved

            Address: Yamuna Nagar, Haryana, 135001
            Website: www.onlineservices.nsdl.com

            I have applied online for new pan card named kavita devi. But due to some fault able the connection tripped and was not get the acknowledgemnt no. But received different different token no.
            Pan application - token. No. [protected] dated :[protected]:57:05.051
            Pan application - token. No. [protected] dated :[protected]:07:41.1
            Pan application - token. No. [protected] dated :[protected]:19:12.587
            Pan application - token. No. [protected] dated :[protected]:50:29.875
            When i apply through token no. Site will again fill the payment information. Amount has already debit from my a/c rs. 118.90. But status not shown. Pls help and refund the debit amount.
            +1 photos
            Nov 18, 2017
            Complaint marked as Resolved 
            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
            Verified Support
            Oct 18, 2017
            NSDL e-Governance Infrastructure Customer Care's response
            Information is insufficient to resolve your grievance. Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Pragalbha Upadhyay
              from Lucknow, Uttar Pradesh
              Oct 13, 2017
              Resolved
              Report
              Copy
              Resolved

              Address: Gorakhpur, Uttar Pradesh, 273008

              Dear sir,
              I had submitted my application for pan card and i got registered too but my pan card is not delivered. Earlier i had the complaint for this but still empty handed. Sir please provide my pan card or assist me to get my card asap.

              Details are:
              Pragalbha upadhyay
              Dob: 25/07/1995
              Father's name: rajesh upadhyay

              Thanks and regards
              Pragalbha upadhyay
              Dec 21, 2017
              Complaint marked as Resolved 
              Dear All, I would like to draw your attention for the resolution of my complaint. As per this site my complaint has been resolved it is also highlighted in my user profile. I have mailed through this site to NSDL regarding my PAN card. No reply either via mail or call came from that side but complaint has been marked as resolved. Complaint was marked as resolved thats why I thought that I am gonna get my card now or they have resend it but they have not even considered a single mail which I wrote to them that why I am egarly waiting for my card. They are not getting my problem. If someone is reading from their side I again request you to re open my complaint and make it resolve. This what digital India meant for if a single small complaint will be left un attended and marked as resolve then this will not potray a good image. I think you people understand why I am writing this. Kindly check my mails I have sincerly mailed in an interval of time. I showed my believe on your portal now this you turn Sir. Thanks and Regards Pragalbha Upadhyay
              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
              Verified Support
              Oct 18, 2017
              NSDL e-Governance Infrastructure Customer Care's response
              Inconvenience caused is highly regretted. Kindly provide us with your 15 digit Acknowledgement number to check the status.
              Nov 03, 2017
              Updated by Pragalbha Upadhyay
              Dear Sir,

              The required details are as under
              Acknowledgments no. : N[protected]

              Thanks and Regards
              Your Sincerely,
              Pragalbha Upadhyay
              Nov 03, 2017
              Updated by Pragalbha Upadhyay
              Sir, kindly send it as early as possible.
              Nov 08, 2017
              Updated by Pragalbha Upadhyay
              Gentle Reminder

              Dear Sir,

              Waiting for your response.

              Thanks and Regards
              Your Sincerely
              Pragalbha Upadhyay
              Nov 09, 2017
              Updated by Pragalbha Upadhyay
              Dear Sir,

              Kindly reply.

              Thanks and Regards
              Your Sincerely
              Pragalbha Upadhyay
              Nov 14, 2017
              Updated by Pragalbha Upadhyay
              Dear Sir,

              Waiting for your revert, it's urgent to get my card. Please help Sir.

              Thanks and Regards
              Pragalbha Upadhyay
              Nov 17, 2017
              Updated by Pragalbha Upadhyay
              Dear Sir,

              This is urgent and I am waiting for your reply please reply on the same.

              Regards
              Pragalbha Upadhyay
              Nov 19, 2017
              Updated by Pragalbha Upadhyay
              Dear Sir,

              Still waiting for you revert.

              Thanks and Regards
              Pragalbha Upadhyay
              Nov 19, 2017
              Updated by Pragalbha Upadhyay
              Dear Sir

              You can get in touch with me on below given no.
              [protected]
              Please send my card Sir.

              Thanks and Regards
              Pragalbha Upadhyay
              Dec 21, 2017
              Updated by Pragalbha Upadhyay
              Sir,
              It is been around three months and still no resolution has been done from your side. On this site complaint has been marked resolved before one month I thought you people must have re-sent my card but still I am bare handed. Sir its a sincere and a gentle request please send my document as I need it on very urgent basis. Please take this matter on priority. It will not take you to suffer to resend my PAN card. Please help me.

              Regards
              Pragalbha Upadhyay
              Dec 28, 2017
              Updated by Pragalbha Upadhyay
              Dear Sir,

              Please see my complaint, please. Its a humble request.

              Thanks and Regards
              Pragalbha Upadhyay
              Dec 28, 2017
              Updated by Pragalbha Upadhyay
              Atleast reply somthing.
              Jan 02, 2018
              Updated by Pragalbha Upadhyay
              Dear Sir,

              Should I go to consumer Forum for this? Why you people are not understanding my problem? Sir I am gently requesting you to kindly send my PAN card Sir

              Regards
              Pragalbha Upadhyay
              Jan 02, 2018
              Updated by Pragalbha Upadhyay
              Dear Sir,
              I need my card now Sir and I will mail comment on this site everyday now.

              Thanks and Regards
              Pragalbha Upadhyay
              Dear Sir,

              The required details are as under
              Acknowledgments no. : N[protected]

              Thanks and Regards
              Your Sincerely,
              Pragalbha Upadhyay
              Gentle Reminder 1

              Dear Sir,

              Waiting for your response.

              Thanks and Regards
              Your Sincerely
              Pragalbha Upadhyay
              Still I am bare handed and in this portal this showing that complaint is resolved. Can you tell me where have you sent my PAN card. I am sincerly asking you to resend my card. If can't then kindly say it clearly arleast I will try for the next option. What is the actual problem? I am not getting it that why yoy guys are prtending as such. And whats my fault?
              Helpful
              Found this helpful?
              3 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                sambhajibd
                from Ahmedabad, Gujarat
                Oct 12, 2017
                Resolved
                Report
                Copy
                Resolved

                Address: Pune, Maharashtra, 411041

                Dear sir,

                This address other letter received but this letter post office mention insufficient address.
                Below address:
                S. N.30/16, c/0 sambhaji doifode
                Saidham society, narhe road, dhayari, tal-haveli, dist-pune 411041

                Also parcel mention mobile no.[protected] but not call.

                Track consignment
                Quick helphelpicon* indicates a required field.
                * consignment number
                Ea[protected]in
                Track more
                Booked at booked on destination pincode tariff article type delivered at delivered on
                Bnpl sp hub dadar mumbai 14/09/2017 411041 35.00 spa nsh pune 19/09/2017
                Event details for : ea[protected]in current status : item delivered [to: nsdl ]
                Date time office event
                19/09/2017 15:58:00 nsh pune item delivered [to: nsdl ]
                18/09/2017 21:26:13 nsh pune item received
                18/09/2017 21:26:12 nsh pune bag opened
                18/09/2017 21:18:48 nsh pune bag received
                16/09/2017 17:53:06 vadgaon budruk s. O item bagged for nsh pune
                16/09/2017 17:50:24 vadgaon budruk s. O bag despatched to nsh pune
                16/09/2017 17:32:00 vadgaon budruk s. O item delivery attempted insufficient address
                16/09/2017 09:38:57 vadgaon budruk s. O item received
                16/09/2017 09:38:57 vadgaon budruk s. O bag opened
                16/09/2017 09:38:50 vadgaon budruk s. O bag received
                16/09/2017 06:39:38 pune rms (Crc) bag despatched to vadgaon budruk s. O
                15/09/2017 21:15:57 pune rms (Crc) bag received
                15/09/2017 15:40:39 nsh pune bag despatched to pune rms (Crc)
                15/09/2017 15:22:58 nsh pune item bagged for vadgaon budruk s. O
                15/09/2017 06:46:55 nsh pune item received
                15/09/2017 06:46:54 nsh pune bag opened
                15/09/2017 06:46:20 nsh pune bag received
                14/09/2017 22:12:28 nsh mumbai bag despatched to nsh pune
                14/09/2017 22:11:00 nsh mumbai bag received
                14/09/2017 19:52:44 bnpl sp hub dadar mumbai bag despatched to nsh mumbai
                14/09/2017 16:51:17 bnpl sp hub dadar mumbai item bagged for nsh pune
                14/09/2017 07:41:11 bnpl sp hub dadar mumbai item booked

                Dear sir,

                *pan card not received till date. *

                *this parcel return to the office. *

                *please send again & also send the *registered / speed post parcel number.*

                Your pan application status

                Acknowledgment number
                :
                [protected]
                Name
                :
                Alakabai fakira patil
                Category
                :
                Individual
                Status
                :
                Your pan card has been dispatched on 11-sep-2017 by registered/speed post* vide airway bill no. Ea[protected]in, at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 21-sep-2017.

                * emxxxxxxxxx represents airway bill number for speed post & rmxxxxxxxxx represents airway bill number for registered post.
                Permanent account number (Pan)
                :
                Dzupp3946l
                1. Pan card will be despatched only to the communication address provided in your pan application. *wherever the representative assessee (Ra) details (Item no.14 in form 49a) are mentioned in the application, pan card will be despatched to the ra's address.
                2. If your communication address has changed, please submit a 'request for new pan card or/and changes or correction in pan data' form so that the income tax department's database is updated with your current address.
                3. Written communication from the income tax department will be directed to the communication address recorded against your pan. So to avoid any inconveniences in future, please ensure that your communication address is up-to-date in the income tax department's database.

                — forwarded message —
                From: sunil ramane
                Date: mon, oct 9, 2017 at 11:50 pm

                To: sambhaji doifode

                Please check pan card despatch status..


                Regards

                Cid:image001. [protected]@01d0f2d7. A1d585c0
                Sunil ramane l sr. Executive – operations (Pan tin-fc branch id 15516)
                Network people services technologies pvt. Ltd.
                02 - amfotech business park, wagle industrial estate,
                Midc, road no. 8, opp. Old passport office,
                Thane – west, thane – 400 604
                Mobile: +91 [protected] | office:[protected]
                Sunil. [protected]@npstx.com | www.npstx.com

                From: tin info [mailto:[protected]@nsdl.co.in]
                Sent: 09 october 2017 19:06
                To: sunil ramane

                Dear sir/madam,

                Thank you for your email regarding pan application submitted to nsdl e-gov vide acknowledgement number [protected].

                We would like to inform you that your pan card has been dispatched through speed post vide em no. – ea[protected]in on 11-sep-2017 at the communication address mentioned by you in your application.

                For any clarification/assistance you may contact us at the call center on[protected] or write to [protected]@nsdl.co.in. You may visit our website www.tin-nsdl.com or sms nsdlpan15 digit acknowledgement number to 57575 to know the status of your application.

                Regards,
                Kunal
                Tin-info team
                Tel :.020 – 2721 8080

                Caution: income tax department does not send e-mails regarding refunds and does not seek any taxpayer information like user name, password, details of atm, bank accounts, credit cards, etc. Taxpayers are advised not to part with such information on the basis of emails.

                From: sunil ramane [mailto:sunil. [protected]@npstx.com]
                Sent: sunday, september 24, 2017 11:01 am
                To: tin info
                Cc: 'sambhaji doifode'
                Subject: re: registered / speed post parcel number

                Dear sir,
                Pan not received card,
                Please send the registered / speed post parcel number.


                Regards,

                Cid:image001. [protected]@01d0f2d7. A1d585c0
                Sunil ramane | sr. Executive-operations (Pan tin-fc branch id 15516)
                Network people services technologies pvt. Ltd
                302, amfotech business park,
                Wagle industrial estate, midc, road no. 8,
                Opp old passport office, thane (West) 400604
                Office:[protected] |[protected]
                Sunil. [protected]@npstx.com | www.npstx.com


                From: sambhaji doifode [mailto:[protected]@gmail.com]
                Sent: 24 september 2017 09:19
                To: pan; [protected]@alankit.com; [protected]@alankit.net; sunil. [protected]@npstx.com
                Subject: registered / speed post parcel number


                Dear sir,

                Not received pan card,
                Please send the registered / speed post parcel number.

                Your pan application status

                Acknowledgment number
                :
                [protected]
                Name
                :
                Alakabai fakira patil
                Category
                :
                Individual
                Status
                :
                Your pan card has been dispatched on 11-sep-2017 by registered/speed post at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 21-sep-2017.

                Permanent account number (Pan)
                :
                Dzupp3946l
                Nov 19, 2017
                Complaint marked as Resolved 
                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                Verified Support
                Oct 18, 2017
                NSDL e-Governance Infrastructure Customer Care's response
                Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Sri Vrindavanam
                  from Hyderabad, Telangana
                  Oct 12, 2017
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Hyderabad, Andhra Pradesh, 500035

                  Dear sir/madam

                  It is to inform you that we applied correction pan card it was successfully done by NSDL authorities

                  but we didn't received PAN CARD Its with Your NSDL RTOS here with attached Acknowledgement copy & Bluedart Tracking list.

                  Please resend / post below address

                  H.No. 10-3-106/1,
                  Road No.3, Brundavan Colony,
                  Near registration office, Opp: Navayuga Hair salon,
                  Near post office, Lingojiguda, saroor nagar,
                  Hyderabad - 500035

                  Contact No. [protected] / [protected]
                  +3 photos
                  Nov 19, 2017
                  Complaint marked as Resolved 
                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 18, 2017
                  NSDL e-Governance Infrastructure Customer Care's response
                  Inconvenience caused is highly regretted. Kindly provide us with your Acknowledgement number to check & resolve your grievance.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    amuthavalli velusamy
                    from Mysore, Karnataka
                    Oct 12, 2017
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: 641007

                    Hai sir/mam my name is selvaraj rangasamy my acknowlegement no is [protected]i applied pancard augest my pan card was returned or this reason "pan card was returned undelivered to nsdl. The reason for non-delivery as specified by the courier agency is 'consignee was not available'. The same has been re-dispatched on 08-oct-2017 by registered/speed post* vide airway bill no. Ea[protected]in, at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 18-oct-2017."
                    Because of consignee not available please return my pancard to this address

                    Selvaraj rangasamy
                    Door no-5
                    Ganapathy nagar
                    Veerakeralam
                    Coimbatore-641007
                    Tamilnadu.
                    Cell:[protected]
                    Nov 20, 2017
                    Complaint marked as Resolved 
                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 18, 2017
                    NSDL e-Governance Infrastructure Customer Care's response
                    Your PAN card has been dispatched on October 08, 2017 by Speed Post vide AWB no. EA[protected]IN.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      saisatishkumar
                      from Vijayawada, Andhra Pradesh
                      Oct 12, 2017
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: West Godavari, Andhra Pradesh, 534270
                      Website: nsdl

                      I have not received my pan card till now i had applied it 1 month back my pan card number is cripm7702g my ack no is [protected] my details are
                      Name : sai satish kumar majji
                      Adress:21-10-1, rajendra nagar, near bangaruvaricheruvugattu, palakollu, westgodavari district, andhrapradesh. I had applied it through ekyc please forward my application as early as possible
                      Nov 24, 2017
                      Complaint marked as Resolved 
                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 18, 2017
                      NSDL e-Governance Infrastructure Customer Care's response
                      Your PAN application rejected by ITD due to UID number already exists for another PAN
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        arisha15
                        from Hapur, Uttar Pradesh
                        Oct 11, 2017
                        Report
                        Copy

                        Address: Barabanki, Uttar Pradesh, 225001

                        On 16/09/2017, i used nsdl website to create a pan card. I have paid an amount of rs.115.90 using my debit card. My balance was deducted from the bank on 16/09/2017 but as aadhar verification was not completed so website cancelled my application and i was directed to a page were it said that my amount will be refunded in 7 days. I have waited a long but still my money was not refunded. It is almost one month now. Kindly help.
                        Transaction ref no. Was jhmp[protected]
                        Token no. : [protected]
                        Pls refund my money as it is almost 1 month.
                        +1 photos
                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Mrs Nafisa Huseni Borsadwala
                          from Mumbai, Maharashtra
                          Oct 11, 2017
                          Resolved
                          Report
                          Copy
                          Resolved

                          Personal — pan card returned undelivered
                          Respected sir,
                          I mohammed yasin had applied for pan card online. Ref: n-[protected]
                          My card was sent by courier bill no: [protected]
                          Unfortunately it was not delivered and was sent back on 05/10/2017.
                          My details:-
                          Name: mohammed yasin
                          Pan no: iywps8475p
                          Add: mohammed yasin rahat ali sayyed.
                          Lotus colony, plot no 8, room no 892
                          Durga seva sangh, near khad bank, govandi, shivaji nagar
                          Mumbai, maharashtra - 400043
                          Contact: [protected]

                          Request to kindly redispatch my card at above address and oblige

                          Thanking you,
                          Nov 20, 2017
                          Complaint marked as Resolved 
                          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 18, 2017
                          NSDL e-Governance Infrastructure Customer Care's response
                          Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Mani Ram58
                            from Ludhiana, Punjab
                            Oct 11, 2017
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Pune, Maharashtra, 411016
                            Website: www.tin-nsdl.com

                            I have applied for a new pan card in the name of mani ram which dispatched our address in july 2017. I couldn’t receive the pan card as our home was closed when the local post man reached our home. Later, after couple of days we contact the post man regarding the post. He told that he kept with him for four days and returned to the sender address.

                            Therefore, i requesting your resend my pan card to same address and i mentioned our details below.

                            Applicant name: mani ram
                            Acknowledgement number: [protected]
                            Date of application: 24 may 2017
                            Mobile no: [protected]
                            Nov 12, 2017
                            Complaint marked as Resolved 
                            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 12, 2017
                            NSDL e-Governance Infrastructure Customer Care's response
                            Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
                            Acc no: N-[protected]

                            Dear Sir
                            I have appliled pan card online 1 month ago .I have cheked all documents are valid, but today i check the status it dispalys documents are not valid.

                            pan card redispatch request - Comment #2880503 - Image #0
                            NSDL e-Governance Infrastructure Customer Care's response, Oct 27, 2017
                            Verified Support
                            Your PAN application is marked for discrepancy, for further clarification, kindly reach us at [email protected]
                            Hi, As per NSDL new PAN Ack [protected] tracking status, it says PAN allocated and the PAN Card dispatched through Blue Dart express with AWB [protected].

                            But the tracking number mentioned wrong as per courier company..

                            Please let me know how to track this and when I will be getting this one. I need the PAN card urgently
                            NSDL e-Governance Infrastructure Customer Care's response, Oct 27, 2017
                            Verified Support
                            Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
                            Helpful
                            Found this helpful?
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              verma24
                              from Gagret, Himachal Pradesh
                              Oct 10, 2017
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: 172024
                              Website: none

                              I had applied for pan card in nsdl websites. But my registration had failed some cause. I had deposited amount rs 115.90 in nsdl website. My token number is [protected]. My transaction reference number is jsm[protected]. Bank reference number is 390816. Transaction id is 00140306770110201715574315068. Txn# number is ju[protected]. But i had not received any acknowledgement number because my registration had failed some cause. I had done call nsdl number [protected]. I said all details. Customer care agents said your amount will be refunded 7 days. But after 10 days no amount has refunded.
                              Please refund my money early. I will be thankful to you.
                              Rajesh kumar
                              Village – kawala
                              Post office – bhareri
                              Tehsil - kumarsain
                              District –shimla
                              Himachal pradesh
                              17024.
                              Date of birth - 14 december 1989
                              Contact – [protected]
                              Email id – [protected]@gmail.com
                              Nov 12, 2017
                              Complaint marked as Resolved 
                              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 12, 2017
                              NSDL e-Governance Infrastructure Customer Care's response
                              Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
                              Verified Support
                              Oct 12, 2017
                              NSDL e-Governance Infrastructure Customer Care's response
                              Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
                              My Acknowlegement No. is [protected] and my Pan Card no. is GCJPK7228D. My Airway Bill No. or the contignment No. is EA[protected]IN. I was ill so i cannot receive my pan card at my residence. I request you to please redispatch my pan card at my residence.

                              pan card amount not refunded - Comment #2880499 - Image #0
                              NSDL e-Governance Infrastructure Customer Care's response, Oct 27, 2017
                              Verified Support
                              Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
                              My PAN acknowledgment number is [protected],
                              My PAN status is still 'Your application is under process at TIN Facilitation Center. Please advise its for urgent bank loan.
                              NSDL e-Governance Infrastructure Customer Care's response, Oct 27, 2017
                              Verified Support
                              Your PAN card has been dispatched on October 12, 2017 by Blue Dart Courier vide AWB no. 34377790591 .
                              Acknowledgement no-[protected], returned to NSH Pune on 21/19/2017, sir i request you to send my pan card again as i was not present on the day due to the unavoidable circumstances and i really need my pan card as i have to make urgent transaction. I would be highly thankful to you i[censored] can reply as soon as possible.
                              NSDL e-Governance Infrastructure Customer Care's response, Oct 27, 2017
                              Verified Support
                              Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
                              Helpful
                              Found this helpful?
                              3 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sunil Sambrekar
                                from Pune, Maharashtra
                                Oct 10, 2017
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Pune, Maharashtra

                                Hello sir,

                                Showing below status since 15 day's even pan number is not generated yet.

                                "your application is under process at nsdl - tin facilitation center. You may contact tin fc[protected]/42541984/42541986 where the application was submitted by you"

                                I am calling to above phone numbers[protected]/42541984/[protected] but no one is receiving phone.

                                Acknowledgement number - [protected]

                                Please help me, i need it urgently.

                                Thank you
                                Sunil
                                Nov 27, 2017
                                Complaint marked as Resolved 
                                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 12, 2017
                                NSDL e-Governance Infrastructure Customer Care's response
                                Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sharma001
                                  from Noida, Uttar Pradesh
                                  Oct 10, 2017
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Gautam Buddh Nagar, Uttar Pradesh

                                  Dear sir/madam,
                                  I have applied for new pan card. Pan card is dispatched by "blue dart exp. Ltd" vide air way bill no.[protected]. But blue dart returned back to origin by saying that we can't delivered vide air way bill no. [protected].
                                  Sir, please redispatched my pan card on the same address as given in application form.
                                  I requested u, plz resend my pancard at following add.
                                  Acknowledge no.[protected]
                                  Pan no. Aeapf2749f
                                  Name - fariyad
                                  Add - plot no - 523, udyog kendra - ii, ecotech - iii,
                                  Greater noida, u. P. - 201306
                                  Mob no - [protected]
                                  Plz, do needful as earlist as possible.
                                  Nov 13, 2017
                                  Complaint marked as Resolved 
                                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 12, 2017
                                  NSDL e-Governance Infrastructure Customer Care's response
                                  Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    Mohammad Waqar Khan
                                    from Lucknow, Uttar Pradesh
                                    Oct 9, 2017
                                    Report
                                    Copy

                                    Address: Gorakhpur, Uttar Pradesh, 273001

                                    My name is mohammad waqar s/o havildar taufique alam, 24 assam rifles, c-company, my father died in october 2014 in command hospital, kolkata after an operation for the injuries in an accident when he was on duty. As per the requirements all the formalities have been duly completed on my behalf but not a single document regarding pension and funds have been received till date. A written application have been sent to 34 assam rifles but no action has been taken yet...

                                    Mohammad waqar
                                    +91-[protected]
                                    Wqr. [protected]@gmail.com
                                    Assam Rifles customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      samthomasg143
                                      from Thiruvananthapuram, Kerala
                                      Oct 9, 2017
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Thiruvananthapuram, Kerala, 695003
                                      Website: Pan Card

                                      I got a message when pan was sent from your side with tracking number[protected] through bluedart. Nobody called me for delivery. When i track status it is showing that it is returned undelivered. Iam staying in the same address tc 5/2305/2 karamootil house mrgra 123 kowdiar po kindly do the needfull. Kindly resend me the pan card. I will lost my job if pan card is not produced. Kindly help me

                                      Return track number [protected]

                                      Call me please [protected]
                                      +2 photos
                                      Nov 11, 2017
                                      Complaint marked as Resolved 
                                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 11, 2017
                                      NSDL e-Governance Infrastructure Customer Care's response
                                      Inconvenience caused is highly regretted.Kindly provide us with your proper 15 digit Ack. number to check & resolve your grievance
                                      Oct 27, 2017
                                      Updated by samthomasg143
                                      Got the pancard through india post. Thanks
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        K
                                        kuldeepnagar5
                                        from New Delhi, Delhi
                                        Oct 9, 2017
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: 223104
                                        Website: www.tin-nsdl.com/index.html

                                        My pan application acknowledgment number is [protected]. I have applied for pan card on 01 june 2017.
                                        I checked status on website, it showing under process from 4 month
                                        .
                                        I need pan card very urgently. Nsdl customer care are not picking up phone.
                                        Please update the status whatever it is. Should i need to apply again. Please help. I need pan card
                                        Nov 20, 2017
                                        Complaint marked as Resolved 
                                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 16, 2017
                                        NSDL e-Governance Infrastructure Customer Care's response
                                        Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
                                        I want to cancel my pancard update request..my pancard number is BFPPB5448Q.Please refund my amount as soon as possible.
                                        Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days.
                                        I was 15 days ago applied for pan card while making payment its shows eroor and deducted 118 rs from my account, nd its not refunded now
                                        plese refund my amount
                                        i am lost my token no.
                                        i hv only my new generated pan card no.
                                        izsps4335f

                                        Name Ravideep Singh
                                        email. [protected]@gmail.com
                                        Helpful
                                        Found this helpful?
                                        3 Comments
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit