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NSDL e-Governance Infrastructure Complaints & Reviews

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Updated: Jan 16, 2026
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NSDL e-Governance Infrastructure reviews & complaints page 162

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S
sivan pillai
from Thanjavur, Tamil Nadu
Oct 17, 2017
Resolved
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Address: East Khasi Hills, Meghalaya, 689503

Ref pao ar diary no pao/ar/shill/pr-06/rev/2017 dated 6.7.2017 and even no 6.7.2017. No action/reply have been recd from cpao/bank so far.
Kindly expedite the issue earliest. Facing fin hardships due to ill health. The above quoted letter under ref is belongs to pay and accounts office shillong, assam rifles which forwarded to central pay and accounts office delhi regarding revision of pension ppo[protected].
Nov 25, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Oct 23, 2017
NSDL e-Governance Infrastructure Customer Care's response
This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:

NSDL e-Governance Infrastructure Ltd.
1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
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    R
    ranzith balimi
    from Hyderabad, Telangana
    Oct 16, 2017
    Resolved
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    Resolved

    Address: Rangareddy, Andhra Pradesh, 500072

    I applied for a change in pan details. The request was submitted about 2 months back. The online status says "your application is under process at nsdl - tin facilitation center. You may contact tin fc[protected]/4716302/4716303 where the application was submitted by you".

    Pan application acknowledgement number: n - [protected]

    It would be great if you can look into this and let me know why this is struck for so many days. Please let me know if anything is needed from my side. We are waiting on this update to proceed with some tax corrections. Please help.
    Nov 28, 2017
    Complaint marked as Resolved 
    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
    Oct 18, 2017
    Updated by ranzith balimi
    There is another Ack number I wanted to add in here. Please help with it too. Ack Number: [protected]
    Verified Support
    Oct 24, 2017
    NSDL e-Governance Infrastructure Customer Care's response
    Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
    My pran no[protected] for reseting i pin..It shows error that pran not found in data base...Please resolve
    NSDL e-Governance Infrastructure Customer Care's response, Oct 26, 2017
    Verified Support
    Dear Ranjit,

    This has reference to the query/grievance raised by you. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at 022-4090 4242 or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php."
    I have applied for Pan card in May 2017. but till now, i haven't received Pan card.
    i had complained twice for the same.
    My PAN CARD Number is : DTIPP8206B
    NSDL e-Governance Infrastructure Customer Care's response, Oct 27, 2017
    Verified Support
    Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
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      V
      from Hyderabad, Telangana
      Oct 16, 2017
      Resolved
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      Resolved

      Dear sir,

      I have applied for new pan card on 14th oct 2017 through e-sign/e-kyc mode. I got my acknowledgement number ([protected]). On completion of the process i have received message like below.

      "thank you for using online facility for pan application.

      If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

      But when i checked my application status today, it was shown "sorry, no record found."

      Please check my application

      Thanking you
      Srinivas p
      Nov 20, 2017
      Complaint marked as Resolved 
      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
      Verified Support
      Oct 18, 2017
      NSDL e-Governance Infrastructure Customer Care's response
      Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
      NSDL E-Governance Infrastructure — Regarding esign/ekyc request for pan card failed for token numbers [protected], [protected], [protected]

      Have tried thrice and it never was able to verify the OTP which was sent on the registered mobile number.
      NSDL e-Governance Infrastructure Customer Care's response, Oct 27, 2017
      Verified Support
      Information is insufficient to resolve your grievance. Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [email protected] /call on 020-27218080
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        N
        Nisham K.k
        Oct 16, 2017
        Resolved
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        Resolved

        Address: Malappuram, Kerala, 676517

        Sir/madam,

        I have applied for new pan card on 16th oct 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

        "thank you for using online facility for pan application.

        If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

        But when i checked my application status, it was shown "sorry, no record found."

        Please check my application

        Thanking you
        Nisham
        Nov 29, 2017
        Complaint marked as Resolved 
        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
        Verified Support
        Oct 18, 2017
        NSDL e-Governance Infrastructure Customer Care's response
        Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.
        I apply for pan card ..and during authenticating adhar i exceed the try of getting otp..so my application can not be complete.but i didn't get my money back ...
        Pls refund it as soon as possible..
        My token no. - [protected]
        I have posted the receipt of my payment that will help you to redund the money...pls do this..
        NSDL e-Governance Infrastructure Customer Care's response, Oct 27, 2017
        Verified Support
        Information is insufficient to resolve your grievance. Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [email protected] /call on 020-27218080
        I have Applied for New Pan Card for Firm 2 days ago, but since then my PAN Status is showing No Record Found
        Acknowledgement no is [protected]
        mail id is [protected]@gmail.com
        NSDL e-Governance Infrastructure Customer Care's response, Oct 27, 2017
        Verified Support
        Your PAN application is marked for discrepancy, for further clarification, kindly reach us at [email protected]
        I have to apply a new pan card online but due to technical problem aadhaar otp generation application not complited .so please refund my balace my token number is [protected]
        NSDL e-Governance Infrastructure Customer Care's response, Oct 27, 2017
        Verified Support
        Information is insufficient to resolve your grievance. Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [email protected] /call on 020-27218080
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          Y
          Yogesh Kumar Giri
          from Lucknow, Uttar Pradesh
          Oct 15, 2017
          Resolved
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          Resolved

          Address: Meerut, Uttar Pradesh, 250004

          Dear Sir/Mam,
          I have apply a pan card who's ack no is [protected] & This is not deleivered at my address. Please process & inform my pan card status. I am not eligible many services like CSC Registration, bank account opening, Apllying for Driving License, and many goverment services. I want status of my pan card 7 & Please process shortly. Pan Card No. FRGPK0996F
          Nov 30, 2017
          Complaint marked as Resolved 
          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
          Verified Support
          Oct 24, 2017
          NSDL e-Governance Infrastructure Customer Care's response
          Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
          I am not able to generate my password from URL:
          https://cra-nsdl.com/CRA/ResetIPINURNGen.do?ID=null&getName=Change%20Password
          It says "PRAN not found in Database".

          Pran:[protected]
          DOB: 16/09/1984
          Email:[protected]@gmail.com

          Please check attachments for error.
          NSDL e-Governance Infrastructure Customer Care's response, Oct 26, 2017
          Verified Support
          This has reference to the query/grievance raised by you. We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN). For any other clarification/assistance from our side, you may please call us at 022-4090 4242 or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
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            N
            nsaja79
            from Hyderabad, Telangana
            Oct 15, 2017
            Resolved
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            Resolved

            request for resending undelivered pan card

            Address: Srinagar, Jammu and Kashmir, 190001

            Please resend my pan card which was not returned by courier service due to long strike in kashmir valley on the preferred mailing addressed i have given. The details are as under:

            Acknowledgment no. N-[protected]
            Name : fahmeeda akhtar bhat
            Category : individual
            Status given while tracking pan applicaltion:
            Your pan card has been delivered on 26-jul-2016 by first flight couriers pvt. Ltd courier...
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            S
            Sharanu Bainar
            from Bengaluru, Karnataka
            Oct 15, 2017
            Resolved
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            Resolved

            Address: 560025
            Website: [email protected]

            Dear sir/madam
            I have applied for a new pan card in the name of suchithra which dispatched our address in 20/10/16. I couldn’t receive the pan card as our home was closed when the local post man reached our home. Later, after couple of days we contact the post man regarding the post. He told that he kept with him for four days and returned to the sender address.

            Therefore, i requesting your resend my pan card to this address and i mentioned our details below.
            Hdfc bank ltd
            Cash management service
            2nd floor salco centre
            Richmond circle
            Bangalore-560025
            Applicant name: suchithra
            Acknowledgement number: [protected]
            Date of application: 20/10/16
            Contact no:[protected]
            Nov 21, 2017
            Complaint marked as Resolved 
            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
            Verified Support
            Oct 18, 2017
            NSDL e-Governance Infrastructure Customer Care's response
            Inconvenience caused is highly regretted. Kindly provide us with your Acknowledgement number to check & resolve your grievance.

            NSDL E-Governance Infrastructure — pen card

            MERA PEN CARD 22 JUN 2017 KO ABEDAN HUA ABHI TAK
            Status: ( Your application is under process at Income Tax Department) YE AA RAHA HAI MERE HELP KARE
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              V
              Vishal Paliwal
              from Mumbai, Maharashtra
              Oct 14, 2017
              Resolved
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              Resolved

              Hello!!
              Today i tried checking for my earlier pan card request so in case it was rejected i try for a new and found even after getting made my pan card never reached me so is it possible to try and send it now? There was never a call or anything done by courier company regarding the same and it just got sent back without any notice.
              Acknowledgment number : [protected]
              Name : vishal paliwal
              Category : individual
              Status :

              Your pan card dispatched by courier was returned undelivered to nsdl after which it was re-dispatched by registered/speed post. However, the pan card was again returned undelivered to nsdl on 04-jul-2016. Please contact nsdl or the tin-facilitation centre (Tin-fc) where application was made by you.
              Permanent account number (Pan) : ddepp8789p
              Nov 19, 2017
              Complaint marked as Resolved 
              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
              Verified Support
              Oct 18, 2017
              NSDL e-Governance Infrastructure Customer Care's response
              Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
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                J
                jassy6254
                from Delhi, Delhi
                Oct 14, 2017
                Resolved
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                Resolved

                Address: Hardoi, Uttar Pradesh, 241402

                This is to complaint that i filed a new pan card through e-kyc process. The process was successful but when i made the online payment it failed but the bank has deducted amount of rs 115.90 from my account
                It is a request to please initiate
                The refund in my account [protected]
                Token id :
                Transaction id : 001451169214102017105701507958820326

                Looking forward to an early response
                Regards
                Jaswinder singh
                Nov 18, 2017
                Complaint marked as Resolved 
                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                Verified Support
                Oct 18, 2017
                NSDL e-Governance Infrastructure Customer Care's response
                Information is insufficient to resolve your grievance. Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]
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                  A
                  Anil K Rao
                  from Kandla, Gujarat
                  Oct 14, 2017
                  Resolved
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                  Resolved

                  Address: Kutch, Gujarat, +91

                  Dear sir/ mam
                  Good morning & have a nice day

                  I am apply pan card thourg nsdl acknowledgment of pan application [protected] date on 25/july/20147 this pan card no dispatched please i send statement stats please check and reply & query fast
                  Acknowledgment number : [protected]
                  Permanent account number (Pan) : hjxps5510j
                  Name : suraj
                  Category : individual
                  Status :
                  Your application for 'new pan card or/and changes or correction in pan data' is under process at income tax department
                  Nov 18, 2017
                  Complaint marked as Resolved 
                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                  Oct 14, 2017
                  Updated by Anil K Rao
                  please reply me i am also waiting
                  Verified Support
                  Oct 18, 2017
                  NSDL e-Governance Infrastructure Customer Care's response
                  Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
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                    A
                    ag_1709
                    from Jamshedpur, Jharkhand
                    Oct 13, 2017
                    Resolved
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                    Resolved

                    Sir/madam,

                    I have applied for new pan card on 13th oct 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i received message below.

                    "thank you for using online facility for pan application.

                    If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

                    When i checked my application status today, it was shown "sorry, no record found."

                    Please check my application

                    Thanking you
                    Aditi gupta
                    Nov 19, 2017
                    Complaint marked as Resolved 
                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 18, 2017
                    NSDL e-Governance Infrastructure Customer Care's response
                    Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.
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                      T
                      tinakapurvan
                      from Yamunanagar, Haryana
                      Oct 13, 2017
                      Resolved
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                      Resolved

                      Address: Yamuna Nagar, Haryana, 135001
                      Website: www.onlineservices.nsdl.com

                      I have applied online for new pan card named kavita devi. But due to some fault able the connection tripped and was not get the acknowledgemnt no. But received different different token no.
                      Pan application - token. No. [protected] dated :[protected]:57:05.051
                      Pan application - token. No. [protected] dated :[protected]:07:41.1
                      Pan application - token. No. [protected] dated :[protected]:19:12.587
                      Pan application - token. No. [protected] dated :[protected]:50:29.875
                      When i apply through token no. Site will again fill the payment information. Amount has already debit from my a/c rs. 118.90. But status not shown. Pls help and refund the debit amount.
                      Nov 18, 2017
                      Complaint marked as Resolved 
                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 18, 2017
                      NSDL e-Governance Infrastructure Customer Care's response
                      Information is insufficient to resolve your grievance. Kindly Email your Temporary Token Number, E-mail ID and Date of Birth to [protected]@nsdl.co.in /call on[protected]
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                        P
                        Pragalbha Upadhyay
                        from Lucknow, Uttar Pradesh
                        Oct 13, 2017
                        Resolved
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                        Resolved

                        Address: Gorakhpur, Uttar Pradesh, 273008

                        Dear sir,
                        I had submitted my application for pan card and i got registered too but my pan card is not delivered. Earlier i had the complaint for this but still empty handed. Sir please provide my pan card or assist me to get my card asap.

                        Details are:
                        Pragalbha upadhyay
                        Dob: 25/07/1995
                        Father's name: rajesh upadhyay

                        Thanks and regards
                        Pragalbha upadhyay
                        Dec 21, 2017
                        Complaint marked as Resolved 
                        Dear All, I would like to draw your attention for the resolution of my complaint. As per this site my complaint has been resolved it is also highlighted in my user profile. I have mailed through this site to NSDL regarding my PAN card. No reply either via mail or call came from that side but complaint has been marked as resolved. Complaint was marked as resolved thats why I thought that I am gonna get my card now or they have resend it but they have not even considered a single mail which I wrote to them that why I am egarly waiting for my card. They are not getting my problem. If someone is reading from their side I again request you to re open my complaint and make it resolve. This what digital India meant for if a single small complaint will be left un attended and marked as resolve then this will not potray a good image. I think you people understand why I am writing this. Kindly check my mails I have sincerly mailed in an interval of time. I showed my believe on your portal now this you turn Sir. Thanks and Regards Pragalbha Upadhyay
                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 18, 2017
                        NSDL e-Governance Infrastructure Customer Care's response
                        Inconvenience caused is highly regretted. Kindly provide us with your 15 digit Acknowledgement number to check the status.
                        Nov 03, 2017
                        Updated by Pragalbha Upadhyay
                        Dear Sir,

                        The required details are as under
                        Acknowledgments no. : N[protected]

                        Thanks and Regards
                        Your Sincerely,
                        Pragalbha Upadhyay
                        Nov 03, 2017
                        Updated by Pragalbha Upadhyay
                        Sir, kindly send it as early as possible.
                        Nov 08, 2017
                        Updated by Pragalbha Upadhyay
                        Gentle Reminder

                        Dear Sir,

                        Waiting for your response.

                        Thanks and Regards
                        Your Sincerely
                        Pragalbha Upadhyay
                        Nov 09, 2017
                        Updated by Pragalbha Upadhyay
                        Dear Sir,

                        Kindly reply.

                        Thanks and Regards
                        Your Sincerely
                        Pragalbha Upadhyay
                        Nov 14, 2017
                        Updated by Pragalbha Upadhyay
                        Dear Sir,

                        Waiting for your revert, it's urgent to get my card. Please help Sir.

                        Thanks and Regards
                        Pragalbha Upadhyay
                        Nov 17, 2017
                        Updated by Pragalbha Upadhyay
                        Dear Sir,

                        This is urgent and I am waiting for your reply please reply on the same.

                        Regards
                        Pragalbha Upadhyay
                        Nov 19, 2017
                        Updated by Pragalbha Upadhyay
                        Dear Sir,

                        Still waiting for you revert.

                        Thanks and Regards
                        Pragalbha Upadhyay
                        Nov 19, 2017
                        Updated by Pragalbha Upadhyay
                        Dear Sir

                        You can get in touch with me on below given no.
                        [protected]
                        Please send my card Sir.

                        Thanks and Regards
                        Pragalbha Upadhyay
                        Dec 21, 2017
                        Updated by Pragalbha Upadhyay
                        Sir,
                        It is been around three months and still no resolution has been done from your side. On this site complaint has been marked resolved before one month I thought you people must have re-sent my card but still I am bare handed. Sir its a sincere and a gentle request please send my document as I need it on very urgent basis. Please take this matter on priority. It will not take you to suffer to resend my PAN card. Please help me.

                        Regards
                        Pragalbha Upadhyay
                        Dec 28, 2017
                        Updated by Pragalbha Upadhyay
                        Dear Sir,

                        Please see my complaint, please. Its a humble request.

                        Thanks and Regards
                        Pragalbha Upadhyay
                        Dec 28, 2017
                        Updated by Pragalbha Upadhyay
                        Atleast reply somthing.
                        Jan 02, 2018
                        Updated by Pragalbha Upadhyay
                        Dear Sir,

                        Should I go to consumer Forum for this? Why you people are not understanding my problem? Sir I am gently requesting you to kindly send my PAN card Sir

                        Regards
                        Pragalbha Upadhyay
                        Jan 02, 2018
                        Updated by Pragalbha Upadhyay
                        Dear Sir,
                        I need my card now Sir and I will mail comment on this site everyday now.

                        Thanks and Regards
                        Pragalbha Upadhyay
                        Dear Sir,

                        The required details are as under
                        Acknowledgments no. : N[protected]

                        Thanks and Regards
                        Your Sincerely,
                        Pragalbha Upadhyay
                        Gentle Reminder 1

                        Dear Sir,

                        Waiting for your response.

                        Thanks and Regards
                        Your Sincerely
                        Pragalbha Upadhyay
                        Still I am bare handed and in this portal this showing that complaint is resolved. Can you tell me where have you sent my PAN card. I am sincerly asking you to resend my card. If can't then kindly say it clearly arleast I will try for the next option. What is the actual problem? I am not getting it that why yoy guys are prtending as such. And whats my fault?
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                          S
                          sambhajibd
                          from Ahmedabad, Gujarat
                          Oct 12, 2017
                          Resolved
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                          Resolved

                          Address: Pune, Maharashtra, 411041

                          Dear sir,

                          This address other letter received but this letter post office mention insufficient address.
                          Below address:
                          S. N.30/16, c/0 sambhaji doifode
                          Saidham society, narhe road, dhayari, tal-haveli, dist-pune 411041

                          Also parcel mention mobile no.[protected] but not call.

                          Track consignment
                          Quick helphelpicon* indicates a required field.
                          * consignment number
                          Ea[protected]in
                          Track more
                          Booked at booked on destination pincode tariff article type delivered at delivered on
                          Bnpl sp hub dadar mumbai 14/09/2017 411041 35.00 spa nsh pune 19/09/2017
                          Event details for : ea[protected]in current status : item delivered [to: nsdl ]
                          Date time office event
                          19/09/2017 15:58:00 nsh pune item delivered [to: nsdl ]
                          18/09/2017 21:26:13 nsh pune item received
                          18/09/2017 21:26:12 nsh pune bag opened
                          18/09/2017 21:18:48 nsh pune bag received
                          16/09/2017 17:53:06 vadgaon budruk s. O item bagged for nsh pune
                          16/09/2017 17:50:24 vadgaon budruk s. O bag despatched to nsh pune
                          16/09/2017 17:32:00 vadgaon budruk s. O item delivery attempted insufficient address
                          16/09/2017 09:38:57 vadgaon budruk s. O item received
                          16/09/2017 09:38:57 vadgaon budruk s. O bag opened
                          16/09/2017 09:38:50 vadgaon budruk s. O bag received
                          16/09/2017 06:39:38 pune rms (Crc) bag despatched to vadgaon budruk s. O
                          15/09/2017 21:15:57 pune rms (Crc) bag received
                          15/09/2017 15:40:39 nsh pune bag despatched to pune rms (Crc)
                          15/09/2017 15:22:58 nsh pune item bagged for vadgaon budruk s. O
                          15/09/2017 06:46:55 nsh pune item received
                          15/09/2017 06:46:54 nsh pune bag opened
                          15/09/2017 06:46:20 nsh pune bag received
                          14/09/2017 22:12:28 nsh mumbai bag despatched to nsh pune
                          14/09/2017 22:11:00 nsh mumbai bag received
                          14/09/2017 19:52:44 bnpl sp hub dadar mumbai bag despatched to nsh mumbai
                          14/09/2017 16:51:17 bnpl sp hub dadar mumbai item bagged for nsh pune
                          14/09/2017 07:41:11 bnpl sp hub dadar mumbai item booked

                          Dear sir,

                          *pan card not received till date. *

                          *this parcel return to the office. *

                          *please send again & also send the *registered / speed post parcel number.*

                          Your pan application status

                          Acknowledgment number
                          :
                          [protected]
                          Name
                          :
                          Alakabai fakira patil
                          Category
                          :
                          Individual
                          Status
                          :
                          Your pan card has been dispatched on 11-sep-2017 by registered/speed post* vide airway bill no. Ea[protected]in, at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 21-sep-2017.

                          * emxxxxxxxxx represents airway bill number for speed post & rmxxxxxxxxx represents airway bill number for registered post.
                          Permanent account number (Pan)
                          :
                          Dzupp3946l
                          1. Pan card will be despatched only to the communication address provided in your pan application. *wherever the representative assessee (Ra) details (Item no.14 in form 49a) are mentioned in the application, pan card will be despatched to the ra's address.
                          2. If your communication address has changed, please submit a 'request for new pan card or/and changes or correction in pan data' form so that the income tax department's database is updated with your current address.
                          3. Written communication from the income tax department will be directed to the communication address recorded against your pan. So to avoid any inconveniences in future, please ensure that your communication address is up-to-date in the income tax department's database.

                          — forwarded message —
                          From: sunil ramane
                          Date: mon, oct 9, 2017 at 11:50 pm

                          To: sambhaji doifode

                          Please check pan card despatch status..


                          Regards

                          Cid:image001. [protected]@01d0f2d7. A1d585c0
                          Sunil ramane l sr. Executive – operations (Pan tin-fc branch id 15516)
                          Network people services technologies pvt. Ltd.
                          02 - amfotech business park, wagle industrial estate,
                          Midc, road no. 8, opp. Old passport office,
                          Thane – west, thane – 400 604
                          Mobile: +91 [protected] | office:[protected]
                          Sunil. [protected]@npstx.com | www.npstx.com

                          From: tin info [mailto:[protected]@nsdl.co.in]
                          Sent: 09 october 2017 19:06
                          To: sunil ramane

                          Dear sir/madam,

                          Thank you for your email regarding pan application submitted to nsdl e-gov vide acknowledgement number [protected].

                          We would like to inform you that your pan card has been dispatched through speed post vide em no. – ea[protected]in on 11-sep-2017 at the communication address mentioned by you in your application.

                          For any clarification/assistance you may contact us at the call center on[protected] or write to [protected]@nsdl.co.in. You may visit our website www.tin-nsdl.com or sms nsdlpan15 digit acknowledgement number to 57575 to know the status of your application.

                          Regards,
                          Kunal
                          Tin-info team
                          Tel :.020 – 2721 8080

                          Caution: income tax department does not send e-mails regarding refunds and does not seek any taxpayer information like user name, password, details of atm, bank accounts, credit cards, etc. Taxpayers are advised not to part with such information on the basis of emails.

                          From: sunil ramane [mailto:sunil. [protected]@npstx.com]
                          Sent: sunday, september 24, 2017 11:01 am
                          To: tin info
                          Cc: 'sambhaji doifode'
                          Subject: re: registered / speed post parcel number

                          Dear sir,
                          Pan not received card,
                          Please send the registered / speed post parcel number.


                          Regards,

                          Cid:image001. [protected]@01d0f2d7. A1d585c0
                          Sunil ramane | sr. Executive-operations (Pan tin-fc branch id 15516)
                          Network people services technologies pvt. Ltd
                          302, amfotech business park,
                          Wagle industrial estate, midc, road no. 8,
                          Opp old passport office, thane (West) 400604
                          Office:[protected] |[protected]
                          Sunil. [protected]@npstx.com | www.npstx.com


                          From: sambhaji doifode [mailto:[protected]@gmail.com]
                          Sent: 24 september 2017 09:19
                          To: pan; [protected]@alankit.com; [protected]@alankit.net; sunil. [protected]@npstx.com
                          Subject: registered / speed post parcel number


                          Dear sir,

                          Not received pan card,
                          Please send the registered / speed post parcel number.

                          Your pan application status

                          Acknowledgment number
                          :
                          [protected]
                          Name
                          :
                          Alakabai fakira patil
                          Category
                          :
                          Individual
                          Status
                          :
                          Your pan card has been dispatched on 11-sep-2017 by registered/speed post at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 21-sep-2017.

                          Permanent account number (Pan)
                          :
                          Dzupp3946l
                          Nov 19, 2017
                          Complaint marked as Resolved 
                          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 18, 2017
                          NSDL e-Governance Infrastructure Customer Care's response
                          Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
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                            S
                            Sri Vrindavanam
                            from Hyderabad, Telangana
                            Oct 12, 2017
                            Resolved
                            Report
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                            Resolved

                            Address: Hyderabad, Andhra Pradesh, 500035

                            Dear sir/madam

                            It is to inform you that we applied correction pan card it was successfully done by NSDL authorities

                            but we didn't received PAN CARD Its with Your NSDL RTOS here with attached Acknowledgement copy & Bluedart Tracking list.

                            Please resend / post below address

                            H.No. 10-3-106/1,
                            Road No.3, Brundavan Colony,
                            Near registration office, Opp: Navayuga Hair salon,
                            Near post office, Lingojiguda, saroor nagar,
                            Hyderabad - 500035

                            Contact No. [protected] / [protected]
                            Nov 19, 2017
                            Complaint marked as Resolved 
                            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 18, 2017
                            NSDL e-Governance Infrastructure Customer Care's response
                            Inconvenience caused is highly regretted. Kindly provide us with your Acknowledgement number to check & resolve your grievance.
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                              A
                              amuthavalli velusamy
                              from Mysore, Karnataka
                              Oct 12, 2017
                              Resolved
                              Report
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                              Resolved

                              Address: 641007

                              Hai sir/mam my name is selvaraj rangasamy my acknowlegement no is [protected]i applied pancard augest my pan card was returned or this reason "pan card was returned undelivered to nsdl. The reason for non-delivery as specified by the courier agency is 'consignee was not available'. The same has been re-dispatched on 08-oct-2017 by registered/speed post* vide airway bill no. Ea[protected]in, at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 18-oct-2017."
                              Because of consignee not available please return my pancard to this address

                              Selvaraj rangasamy
                              Door no-5
                              Ganapathy nagar
                              Veerakeralam
                              Coimbatore-641007
                              Tamilnadu.
                              Cell:[protected]
                              Nov 20, 2017
                              Complaint marked as Resolved 
                              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 18, 2017
                              NSDL e-Governance Infrastructure Customer Care's response
                              Your PAN card has been dispatched on October 08, 2017 by Speed Post vide AWB no. EA[protected]IN.
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                                S
                                saisatishkumar
                                from Vijayawada, Andhra Pradesh
                                Oct 12, 2017
                                Resolved
                                Report
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                                Resolved

                                Address: West Godavari, Andhra Pradesh, 534270
                                Website: nsdl

                                I have not received my pan card till now i had applied it 1 month back my pan card number is cripm7702g my ack no is [protected] my details are
                                Name : sai satish kumar majji
                                Adress:21-10-1, rajendra nagar, near bangaruvaricheruvugattu, palakollu, westgodavari district, andhrapradesh. I had applied it through ekyc please forward my application as early as possible
                                Nov 24, 2017
                                Complaint marked as Resolved 
                                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 18, 2017
                                NSDL e-Governance Infrastructure Customer Care's response
                                Your PAN application rejected by ITD due to UID number already exists for another PAN
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                                  A
                                  arisha15
                                  from Hapur, Uttar Pradesh
                                  Oct 11, 2017
                                  Report
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                                  Address: Barabanki, Uttar Pradesh, 225001

                                  On 16/09/2017, i used nsdl website to create a pan card. I have paid an amount of rs.115.90 using my debit card. My balance was deducted from the bank on 16/09/2017 but as aadhar verification was not completed so website cancelled my application and i was directed to a page were it said that my amount will be refunded in 7 days. I have waited a long but still my money was not refunded. It is almost one month now. Kindly help.
                                  Transaction ref no. Was jhmp[protected]
                                  Token no. : [protected]
                                  Pls refund my money as it is almost 1 month.
                                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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                                    M
                                    Mrs Nafisa Huseni Borsadwala
                                    from Mumbai, Maharashtra
                                    Oct 11, 2017
                                    Resolved
                                    Report
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                                    Resolved

                                    Personal — pan card returned undelivered
                                    Respected sir,
                                    I mohammed yasin had applied for pan card online. Ref: n-[protected]
                                    My card was sent by courier bill no: [protected]
                                    Unfortunately it was not delivered and was sent back on 05/10/2017.
                                    My details:-
                                    Name: mohammed yasin
                                    Pan no: iywps8475p
                                    Add: mohammed yasin rahat ali sayyed.
                                    Lotus colony, plot no 8, room no 892
                                    Durga seva sangh, near khad bank, govandi, shivaji nagar
                                    Mumbai, maharashtra - 400043
                                    Contact: [protected]

                                    Request to kindly redispatch my card at above address and oblige

                                    Thanking you,
                                    Nov 20, 2017
                                    Complaint marked as Resolved 
                                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 18, 2017
                                    NSDL e-Governance Infrastructure Customer Care's response
                                    Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
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                                      M
                                      Mani Ram58
                                      from Ludhiana, Punjab
                                      Oct 11, 2017
                                      Resolved
                                      Report
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                                      Resolved

                                      Address: Pune, Maharashtra, 411016
                                      Website: www.tin-nsdl.com

                                      I have applied for a new pan card in the name of mani ram which dispatched our address in july 2017. I couldn’t receive the pan card as our home was closed when the local post man reached our home. Later, after couple of days we contact the post man regarding the post. He told that he kept with him for four days and returned to the sender address.

                                      Therefore, i requesting your resend my pan card to same address and i mentioned our details below.

                                      Applicant name: mani ram
                                      Acknowledgement number: [protected]
                                      Date of application: 24 may 2017
                                      Mobile no: [protected]
                                      Nov 12, 2017
                                      Complaint marked as Resolved 
                                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 12, 2017
                                      NSDL e-Governance Infrastructure Customer Care's response
                                      Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
                                      Acc no: N-[protected]

                                      Dear Sir
                                      I have appliled pan card online 1 month ago .I have cheked all documents are valid, but today i check the status it dispalys documents are not valid.
                                      NSDL e-Governance Infrastructure Customer Care's response, Oct 27, 2017
                                      Verified Support
                                      Your PAN application is marked for discrepancy, for further clarification, kindly reach us at [email protected]
                                      Hi, As per NSDL new PAN Ack [protected] tracking status, it says PAN allocated and the PAN Card dispatched through Blue Dart express with AWB [protected].

                                      But the tracking number mentioned wrong as per courier company..

                                      Please let me know how to track this and when I will be getting this one. I need the PAN card urgently
                                      NSDL e-Governance Infrastructure Customer Care's response, Oct 27, 2017
                                      Verified Support
                                      Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
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