NSDL e-Governance Infrastructure Complaints & Reviews

On[protected] paperless pan fee (E-kyc mode) for rs.117.35 got deducted from my account and then it returned back to the payment page showing message that "your previous payment request has been cancelled. Your money will be refunded back. Kindly make another fresh payment" but the amount deducted has not been refunded till now. Please either refund the amount or generate the acknowledgement number. Details of transaction are as follows:

Temporary token number : [protected]
Transaction date:[protected]
Reference id : 30208772
Counterparty account number:[protected]
Counterparty nickname:billdesk electronic payment
External reference number:jobc[protected]

I am nasir ahmad lone my pran no. Is[protected] as i tried to login, it shows invalid i-pin then i tried to reset my password by using secret question option but it again shows invalid i-pin then i tried 2nd option to reset i-pin but i don't receive any massage or opt then i tried login 5 times and my account being blocked, it is therefore requested to help me to access my account
Email id: [protected]@gmail.com

Hello sir
My acknowledgement no is _-[protected]

It still says that my application is still under process at tin facilitation centre

When i called them they said that they will call another department for further processing of my application... But since many days they still say the same and my application remain unprocessed..

Sir i request u to plzz contact tin fc[protected] so that they process my application fast...

Sir i hope that you will solve my concern soon

Waiting for your reply _- malay

I used NSDL website for a new PAN card on 30th May 2017 online on NDSL website.

I got the temporary token number - [protected], and then filled all fields and at the final page went to pay the fee by online payment through Bill Desk and internet banking.

After making the required payment, the amount got deducted from my bank account but when redirecting back to NSDL web site, got the below error message:
br...

I use nsdl website to create a new pan card of mine. Temporary token is [protected]. I use e-kyc option for my aadhar verification. I have paid an amount 2 times of rs.116.20 using my debit card and second time with jio money. My balance was deducted 116.20+116.20 from the bank and jio money both on 01/06/2017 but payment was not completed due to any reason somehow i don't know. Now it shows me a message when payment failed "your payment has failed. You got your refund. Please make a fresh payment and try again" i haven't got any refund. Where is the amount of my pan application? This problem arises due to their payment failure. I need all my money to create a new pan card. They have to close their webiste if they can't fix the bugs. Is this the true digital india. Do something for a change.

Respected

Sir,

My mother mohinder kaur is a goverment employee and she have an account on nsdl keeping record agency, user id.[protected]. Sheforgot password then she entered five times wrong password so account has been locked. Please reissue new password and unlock account or reply me how can i unlock account

Thank you...

Your
Faithfully,

Mohinder kaur

E-mail: [protected]@gmail.com
Mobile no. [protected]

Dear authority, i had apply for pan card correction on dated 02/06/2017. I applied through e-kyc and made payment of 116.20 twice. Both time amount deducted from bank account through debit card i authencated my e-kyc. It failes both the time saying your previous payment request has been cancelled. Your money will be refunded back. Please refund my money.
Name-pramod nim.
[protected]@gmail.com.
Temporary token no-[protected], [protected].
Amount deducted-116.2+116.2=232.40.
Pan card-afnpn2846k

Res. Sir,

That i have applied for pan card and the same is despatched overnite express couriers, secunderabad with awb no. -[protected] dated[protected] and the same is returned back undelivered. Kindly re-send the same by way of postal department and do needful. Thanking you.

Pan no.-auvpr1120m
Ack no.- [protected]

Mb. No. -[protected]

My acknowledgement number is [protected]. Applied on 15th may, 2017 by paperless aadhar e-service for name correction. But application status is showing "your application for 'new pan card or/and changes or correction in pan data' is under process at income tax department" from 2 weeks. No phone numbers and no other communication mode has been provided....

I am shambhu nath tripathi from varanasi. I have applied for a correction in my existing pancard details vide using correction application form in the month of april-2017 last week. Since, till date i have not yet received my corrected pan card. Whenever i check the status on website it always show that my request is - ("we have received the documents with reference to your application for 'new pan card or/and changes or correction in pan data'. Your application is under process with nsdl"). My pan acknowledgment no is [protected], already one month hadbeen past still my request is pending. Please do the needful.

Regards

Shambhu nath tripathi

Acknowledgment number : [protected]
Name :shraddha desai
Category : individual
Permanent account number (Pan) : ddppd3364b

Dear sir/madam,

This is shraddha desai and the above are my pan card details, but unfortunately still i have not received my pan card. Now when i checked the online status came to know that, it was returned back to nsdl due to wrong communication address. I require this document urgently. If someone looking into this message please help me for which i will be highly thankful to you. You can reach me by below conact no or by mail id.

Cell no-[protected]
Email:[protected]@gmail.com

Regards,
Shraddha desai

Hi,

I tried to apply for pan card for my mother (Chikkapura yalemene sowbhagya) and the token number for this application is [protected].
After submitting all the details, i went through the bill desk to pay the inr 112 and after sucessfull payment at the bank site, it came back to nsdl website and said your payment was cancelled and it will be refunded, make a fresh payment.

Can somebody help me on this issue at the earliest please?

Thanks,
Ganesh

Respected sir/mediam

My PAN number is AHCPP6063H I want to change my previous Mobile number [protected] used in PAN account. Now I want to update this Mobile number with new mobile number [protected]
I have submitted many complaints but unfortunately none of them have been solved. I request you please update my mobile number in my NSDL CRA account. That will be your most kindness

१. आपका कस्टमर केयर रेस्पोंसे बहुत ख़राब है, फ़ोन करने पर हमेशा व्यस्त बताता है, ऐसा क्यूँ? जबकि आप देश में पैन कार्ड जारी करने वाली सबसे बड़ी एजेंसी हैं|
२. आपका कस्टमर केयर सिस्टम फ़ैल है, आप कब तक कस्टमर केयर सिस्टम में सुधर करेंगे ?
३. आप उन ग्राहकों को क्या करेंगे जिनसे आपने पैन कार्ड बनाने हेतु भुगतान ले लिया और अब यह कहते हुए, ऑब्जेक्शन लगा दिया कि Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application. जबकि उन्होंने कभी भी पैन कार्ड नहीं बनवाया है | जिनका पैन कार्ड पहले से जारी है उनसे भुगतान आप क्यूँ ले रहे हैं उनका पैसा आप वापिस क्यूँ नहीं करते |
४. आप जिनके पैन कार्ड में ऑब्जेक्शन लगा है पैसा कबतक वापिस करेंगे |
५. मेरा पैन कार्ड एप्लीकेशन नंबर - [protected] है, जिसे आपने ऑब्जेक्शन लगा कर रोक रखा है जबकि प्रार्थी इससे पहले कभी भी पैन हेतु आवेदन नहीं किया जिसका प्रूफ प्रार्थी खुद है | उसका पैन कार्ड कब तक जारी करेंगे अथवा उसका पैसा वापिस करेंगे ?

Name: taruna kumari

Pan number: cmvpk2773d

I applied for new pan card one in first week of april, as i forgot to attach communication address, and status was: we have received the documents with reference to your pan application. However, the documents are not valid. I sent it via post a month ago. But status is still not changed from invalid proofs. Also, no one is attending call on[protected] and neither responding to mails i sent to [protected]@nsdl.co.in. Kindly look into this. My acknowledgement number is [protected]. Also i have posted this complaint different website and on your website too 15 days back but still no action from any one. Is every government office sleeping apart from pmo.

I had applied for new pan card from NSDL onlines but transaction had failed for some reason which temporary token no.- [protected] & showing on screen that" Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days".I have request to NSDL for refund my amount.

So, kindly request you to please look into the matter & do the needful and resolved my problem.please refund my amount at the earliest.

Thanks
Mobile [protected]
Email arunpassion.[protected]@gmail.com

Dear sir /madam
I apply for 2 new pan card wide acknowledge no n - [protected] and n - [protected] on dated 26/02/2017 at nsdl
And submit all nessasory documents but till today no pan card no genrate i check status daily but always reply your request is under process at nsdl
Sir i want to know how much time nsdl want to genrate new no.
I want pan card at represantative assessee address and also submit ra address and name proof regarding above ack no. I mail so many time but no reply from your nsdl side i am very hassitted what they want i submit
Also throug mail and attachment send it earlier via post also.
Please consider my complaint and give me a favourable reply at earliest.
Thanking you

Hi team,
I have received my e-pan copy of my pan card in which my signature printed in 180 degree (I. E mirror image) i have called the team and informed regarding the same on 26th may 2017. The team told me that resolution shall be provided in 48hrs (Person name: azhar). But when i call them on 1st jun 2017, they do not have any update and one of the representative on call told me that we will provide you the new acc. Number in next 48 hrs.

The first acknowledgement number took around 2 months to process the pan card and know it is mistake of nsdl who printed my signature mirror image on the e-copy, which i asked them to get it corrected by rotating the signature by 180 degree.

At first still know i do not have any update and on top of that if they process the pan card again then it will take again next 2 months. Which is really not acceptable as this is the error from nsdl.

And when ever i give a call always busy and not all replying for the email.

[protected]
Name : mehtab ansari
Category : individual
Status : income tax department (Itd) database shows that you may have been issued pan in your name. Itd yet to inform status of your application.

We have applied in the month of feb 2017 still not received the pan. Also we have many times sent mail to nsdl but no response is received.

Further we tired reaching over call but no one picked up the phone.

Hence requested to kindly issue the pan card at earliest

Hello sir,
Toady i applied for a new pan card. I have filled all details correctly but when i made the payment with internet banking sucessfully and the refference no. Is
Isbi[protected]igabkagfx8. And when the nsdl site reload it says your previous payment request has been canclled. Your money will be refunded back. Kindly make another fresh payment.
So i made another payment using my debit card and this payment was...