Claimed

NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Updated: Jun 20, 2026
Complaints 5319
Resolved
3581
Unresolved
1738
Contacts

File a complaint to NSDL e-Governance Infrastructure

Having problems with NSDL e-Governance Infrastructure?

File a complaint and get it resolved by NSDL e-Governance Infrastructure customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

NSDL e-Governance Infrastructure reviews & complaints page 199

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Nits Tripathi
from Bhopal, Madhya Pradesh
Jun 7, 2017
Resolved
Report
Copy
Resolved

Address: 461001
Website: tin.tin.nsdl.com/tan2/servlet/PanStatusTrack

Dear sir/madam,

I was apply for pan card on 09 may 2017 and nsdl pune office got all
Document in between 22-24 of may but this is 07 of june 2017 their is
No update yet. I am waiting for my pan card. Please help on this matter
.

Detail of application are as follows:

Applicant name : nitya tripathi
Acknowledgement no. N - [protected]
Date of apply:09/05/2017

City hoshangabad, madhya pradesh
Jul 21, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jun 20, 2017
NSDL e-Governance Infrastructure Customer Care's response
Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Shrisai Emitra
    from Deoria, Uttar Pradesh
    Jun 7, 2017
    Report
    Copy

    Address: Jaipur, Rajasthan, 302033

    My nsdl temporary tokan number is [protected] i will apply pan card through nsdl website portal then i will put all of formallities but in the last error shows is please try another type of payments but payment of 117 rupees will be debited my bank account so please refund beck my amount of 117 rupees in particular account
    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
    Verified Support
    Jun 19, 2017
    NSDL e-Governance Infrastructure Customer Care's response
    Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      SayaleeAmol
      from Pune, Maharashtra
      Jun 7, 2017
      Resolved
      Report
      Copy
      Resolved

      Address: Pune, Maharashtra, 411043
      Website: nsdl.co.in

      I have applied for pan card on[protected]Acknowledgement no. [protected]) still it is not approved. Status of the same is your application is under process at nsdl - tin facilitation center. You may contact tin fc[protected]/4716302/4716303 where the application was submitted by you. Phone numbers provided are always busy. What can be done?
      Jul 23, 2017
      Complaint marked as Resolved 
      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
      Verified Support
      Jun 19, 2017
      NSDL e-Governance Infrastructure Customer Care's response
      Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        H
        Hashim Manihar
        from Mumbai, Maharashtra
        Jun 7, 2017
        Resolved
        Report
        Copy
        Resolved

        Address: Mumbai City, Maharashtra, 400067
        Website: nsdl

        Nsdl — redispatched of pancard

        Ayub khan gauhar khan submit a complaint
        Dear sir/madam,
        I requested u, plz resend my pancard at following add.
        Aadhar no.[protected]
        Pan no. Ea[protected]in
        Add.
        New ekta sva socirty k. D compound gandhi nagar charkop, durga mata mandir road, kandivali weast, mumbai maharashtra no.400067
        Mob:[protected]/[protected]
        Plz, do needful as earlist as possible
        Jul 24, 2017
        Complaint marked as Resolved 
        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
        Jun 07, 2017
        Updated by Hashim Manihar
        sir plzz send my pan card
        Verified Support
        Jun 19, 2017
        NSDL e-Governance Infrastructure Customer Care's response
        Kindly provide us with your 15 digit Acknowledgement number to check status of your application.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          anish123ster
          from Allahabad, Uttar Pradesh
          Jun 7, 2017
          Resolved
          Report
          Copy
          Resolved

          Website: cra-nsdl.com/CRA

          Good day,

          This is anish anand.

          I have nps account which was opened in 2012.
          Pran :[protected]
          Email: [protected]@gmail.com

          The website is showing "pran not found in data base".

          Please take some action. I have tried to call the nsdl many times but no one is willing to pick up the phone and solve the matter.

          I have to make the payments else the account will be frozen and i have to again pay extra.

          I hope someone will be willing to work and solve the matter.
          Jul 14, 2017
          Complaint marked as Resolved 
          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
          Verified Support
          Jun 13, 2017
          NSDL e-Governance Infrastructure Customer Care's response
          Dear Anish Anand,

          This has reference to the query/grievance raised by you.

          We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID.

          For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            T
            Tek War
            from Lucknow, Uttar Pradesh
            Jun 7, 2017
            Resolved
            Report
            Copy
            Resolved

            Address: Jaipur, Rajasthan, 302020

            Sir i applied for pan card online and after filling all the required fields and paying money rs 116.2 my application was cancelled because my mobile number is not registered with aadhar. It shows error like "submit the documents physically" and when i tried to go back my session get expired and i cant even able to save my acknowledgment number but i have transaction number.
            I. E. Txn# ju[protected]

            So kindly please help me.
            Thank you!
            Jul 28, 2017
            Complaint marked as Resolved 
            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
            Verified Support
            Jun 19, 2017
            NSDL e-Governance Infrastructure Customer Care's response
            To help resolve your PAN related query/concern, reach us on [protected]@nsdl.co.in
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Amit Kumar jena
              from Bengaluru, Karnataka
              Jun 6, 2017
              Resolved
              Report
              Copy
              Resolved

              Address: Khordha, Odisha, 751010
              Website: Atal pension yojna

              I had opened one APY account on 13/12/16.the amount is deducted on every month. Now when I am trying to check my account details and want to change my password it shows PRAN NO. Doesn't found in database. My pran no. Is[protected]. Please take necessary step and resolve it Asap.my mobile phone number is [protected] and email address is [protected]@gmail.com. Waiting for your response.
              Jul 19, 2017
              Complaint marked as Resolved 
              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
              Verified Support
              Jun 13, 2017
              NSDL e-Governance Infrastructure Customer Care's response
              Dear Amit,

              This has reference to the query/grievance raised by you.

              We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

              For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Atul48400
                from Bansi, Uttar Pradesh
                Jun 6, 2017
                Resolved
                Report
                Copy
                Resolved

                Address: 411016
                Website: www.tin-nsdl.com

                Dear sir,
                I have applied for a new pan card in the name of ram milan which dispatched our address in may 2017. I couldn’t receive the pan card as our home was closed when the local post man reached our home. Later, after couple of days we contact the post man regarding the post. He told that he kept with him for four days and returned to the sender address.

                Therefore, i requesting your resend my pan card to same address and i mentioned our details below.

                Applicant name: ram milan yadav
                Acknowledgement number:[protected]
                Date of application: 28/4/2017
                Mobile no: [protected]
                Jul 22, 2017
                Complaint marked as Resolved 
                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                Verified Support
                Jun 19, 2017
                NSDL e-Governance Infrastructure Customer Care's response
                Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.
                Hy am sutha l pran no:[protected] my user id got locked due to password issue.i've tried to change it through otp but otp didn't generated for several times.now the issue is i applied it through nodal office link.i unable to try it now using secret question too.pls change my password. Mail id: [protected]@gmail.com
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Sasi varma
                  from Hyderabad, Telangana
                  Jun 6, 2017
                  Resolved
                  Report
                  Copy
                  Resolved

                  Sir,
                  I am sasi varma godavarthi, my pran card no.[protected]. I forgot my passward then i entered five times wrong passward, so my account has been locked. So please send me new passward & unlock my account or reply me how can i unlock my account. My e-mail id - [protected]@gmail.com

                  Thanking you,

                  Yours faithfully
                  Sasi varma godavarthi
                  Pran card no.[protected]
                  E-mail id - [protected]@gmail.com
                  Jul 14, 2017
                  Complaint marked as Resolved 
                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 13, 2017
                  NSDL e-Governance Infrastructure Customer Care's response
                  Dear Sasi,

                  This has reference to the query/grievance raised by you.

                  We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

                  For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    Vinod Parihar
                    from Mumbai, Maharashtra
                    Jun 6, 2017
                    Resolved
                    Report
                    Copy
                    Resolved

                    Dear sir/madam,
                    I request you, plz resend my pancard at following add.
                    Acknowledge no.[protected]
                    Pan no. Aajcp1707b
                    Director. Vinod parihar
                    Parihar international pvt ltd
                    Flat no.503 house. No.35
                    Fifth floor, padmavati apartment,
                    Ganesh nagar, ghansoli-400701,
                    Navi mumbai, maharashtra.
                    Mob:[protected]/[protected]
                    Plz, do needful as earliest as possible.
                    Blue dart person not even visited the address nor called up for courier and havnt made 3 attempts and delivered back the courier.
                    Jul 21, 2017
                    Complaint marked as Resolved 
                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 19, 2017
                    NSDL e-Governance Infrastructure Customer Care's response
                    Your PAN card was returned undelivered to NSDL. The reason for non-delivery as specified by the courier agency is 'Consignee was not available'. The same has been re-dispatched by Registered/Speed Post on 10-Jun-2017
                    My Oran no is[protected] and I want to add my pH no [protected]
                    PAN service is very bad they don"t have re-dispatch option online.
                    NSDL e-Governance Infrastructure website is always UNDER MAINTENANCE.
                    Customer Care Service No.+[protected] line is mostly busy.
                    [protected]@nsdl.co.in / [protected]@nsdl.co.in this mail id is just for show piece i[censored] email them no one replies...
                    they are just harassing the people and fooling them So that they Catch by Some agents...
                    If someone goes up to their office they don"t have representative to assist the Pan card holder this thing is managed by security person sitting outside their office...Nor they give pan card inhand after showing original docs..
                    Helpful
                    Found this helpful?
                    3 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Pankaj Kr Mandal
                      from Aligarh, Uttar Pradesh
                      Jun 6, 2017
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: 835103
                      Website: First Flight Couriers Pvt. Ltd

                      Dear sir,

                      I beena kumari d/o ashwani mahto nsdlpan n-[protected]. My pan card not recd. Till now.

                      A call came to my mobile and recd by my husband than caller said" apna pan card le jao kanta toli se, tati silwai men mera servise nahin hai maine kaha sir mere tati silwai post office men ya tati silwai courier men bhijawa dijie to bola lena hai to lo nahi to sham me wapas chala jayega fir do mahina ka intjar karna. Maine kaha ye to galat hai sir 16 km dur aur aaj hi ye kase hoga. Then saib by him. Jao mera jo ukhad lena. Unka mob no-[protected] time-11.34 am. Kantatoli
                      Jul 23, 2017
                      Complaint marked as Resolved 
                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 19, 2017
                      NSDL e-Governance Infrastructure Customer Care's response
                      To help resolve your PAN related query/concern, kindly write us on [protected]@nsdl.co.in
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Santosh N Berwa
                        from Surat, Gujarat
                        Jun 6, 2017
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Pune, Maharashtra, 390007
                        Website: www.egov-nsdl.co.in/pan_card_issues.html

                        Nsdl e-governance, pune

                        Application for reprint of pan card or change or correction in pan data can also be submitted through tin-fc or pan centres or online nsdl e-governance.

                        I have applied pan online change correction and pan change application dated :[protected]. I have paid money rs 107 online and money has deducted from my axisbank account s but i didn't get my acknowledgement.
                        I have also sent my physical application duly signed attaching self attested various documents aadhar, pan card copy, voterid etc.

                        I am not able to login in your website, always shows error eventhough correct data are inputed.
                        The helpline phone always shows busy.

                        Santosh n berwa
                        Pan card number: abxpb2186l
                        E-mail: [protected]@gmail.com

                        Please send me the receipt of money paid online and acknowledgement number.

                        Could you please help me refuning the online amount paid and processing pan application change?
                        When i will get my new pan card duly corrected?
                        Jul 20, 2017
                        Complaint marked as Resolved 
                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 19, 2017
                        NSDL e-Governance Infrastructure Customer Care's response
                        To help resolve your query/concern, reach us on [protected]@nsdl.co.in
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          G
                          ganesh30d
                          from Bengaluru, Karnataka
                          Jun 6, 2017
                          Report
                          Copy

                          Address: 671323
                          Website: www.cra-nsdl.com

                          My name is ganesh prasad nayak s. My pran number is[protected]. When i tried to login my account the user id and pass word did not match i tried multiple times. When i tried to reset ipin it showes user id invalid!! I am asked to complete fatca declaration how shall i complete it if my account is not opening? Please resolve the issue at the earliest.
                          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            ASHOK kumar jlp
                            from Lucknow, Uttar Pradesh
                            Jun 5, 2017
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: 224159

                            I am ashok kumar, my pran no is[protected] working as lecturer baba baruadas inter college paruiya ashram jalalpur ambedkar nagar up. My pran account is locked due to multiple wrong entries
                            Kindly issue new password my email address is [protected]@gmail.com and my working mobile no is [protected]
                            Kindly send me ipin very soon. To my email id or mobile no.
                            Jul 15, 2017
                            Complaint marked as Resolved 
                            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 14, 2017
                            NSDL e-Governance Infrastructure Customer Care's response
                            Dear Ashok,

                            This has reference to the query/grievance raised at “Consumer Forum”.

                            We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

                            For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              kaustubhp33
                              from Mumbai, Maharashtra
                              Jun 5, 2017
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Thane, Maharashtra

                              Dear sir/madam,
                              I could not received my pan card on 18/may/2017 so i'm requesting u to, plz resend my pan card at following add.
                              1]acknowledge no. [protected]
                              2]pan no. Drnpp8592m
                              Name:- vaishali vijay patayan address :- d/001 vatsalya complex manvelpada road near rushi vihar complex virar east 401303
                              Mob:[protected] /[protected]
                              Plz, do needful as earliest as possible.
                              Jul 25, 2017
                              Complaint marked as Resolved 
                              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 19, 2017
                              NSDL e-Governance Infrastructure Customer Care's response
                              Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
                              Dear sir
                              I have applied for pan card.when this pancard dispatch by you by post it will not send by the postman to my house.and postman also not contact to me.it was very urgent to me so plz redispatch my pancard.
                              Acknowledgement no.-[protected]
                              Name-sarla Mishra
                              Pan no.-DODPM3935N
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                N
                                nitinkumaragg
                                from Gurgaon, Haryana
                                Jun 5, 2017
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: 110032
                                Website: www.tin-nsdl.com

                                On[protected] paperless pan fee (E-kyc mode) for rs.117.35 got deducted from my account and then it returned back to the payment page showing message that "your previous payment request has been cancelled. Your money will be refunded back. Kindly make another fresh payment" but the amount deducted has not been refunded till now. Please either refund the amount or generate the acknowledgement number. Details of transaction are as follows:

                                Temporary token number : [protected]
                                Transaction date:[protected]
                                Reference id : 30208772
                                Counterparty account number:[protected]
                                Counterparty nickname:billdesk electronic payment
                                External reference number:jobc[protected]
                                Jul 14, 2017
                                Complaint marked as Resolved 
                                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 13, 2017
                                NSDL e-Governance Infrastructure Customer Care's response
                                Inconvenience caused is highly regretted. For every unsuccessful transaction, the PAN fees which is debited from your account, will be revered/credited within 7 working days.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  naseer lone
                                  from Riasi, Jammu and Kashmir
                                  Jun 4, 2017
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Baramulla, Jammu and Kashmir, 193121
                                  Website: www.consumercomplaints.in

                                  I am nasir ahmad lone my pran no. Is[protected] as i tried to login, it shows invalid i-pin then i tried to reset my password by using secret question option but it again shows invalid i-pin then i tried 2nd option to reset i-pin but i don't receive any massage or opt then i tried login 5 times and my account being blocked, it is therefore requested to help me to access my account
                                  Email id: [protected]@gmail.com
                                  Aug 11, 2017
                                  Complaint marked as Resolved 
                                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 14, 2017
                                  NSDL e-Governance Infrastructure Customer Care's response
                                  Dear Nasir,

                                  This has reference to the query/complaint raised at “Consumer Forum”

                                  The concern shared will be analysed and the status will be sent to the email ID registered in the Permanent Retirement Account Number (PRAN).

                                  For any other clarification/assistance, you may please call us at[protected] or register a query/grievance at https://npscra.nsdl.co.in/Log-your-grievance.php
                                  Verified Support
                                  Jul 11, 2017
                                  NSDL e-Governance Infrastructure Customer Care's response
                                  Dear Nasir,

                                  Please be informed that grievance is resolved. Status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).
                                  Sir I Prabhat Kumar Mallik, Pan no is- AUAPM1750B, I online correction my pan card but process not complete .but i payment processing charge. Transaction Ref No is IGABJRDJA8. I Want Refund my processing charge.
                                  NSDL e-Governance Infrastructure Customer Care's response, Jun 20, 2017
                                  Verified Support
                                  To help resolve your query/concern, reach us on [email protected]
                                  When shall the processing fee of my pan application be refunded.
                                  i had filed for online application but process could not be completed after payment hence received a text saying that the amount shall be refunded within 7 days.
                                  why after a nealy 2 weeks it's not been refunded.
                                  token no-[protected]
                                  name - vijayalakshmi khose
                                  NSDL e-Governance Infrastructure Customer Care's response, Jun 20, 2017
                                  Verified Support
                                  Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
                                  Acknowledgment Number[protected] Name monika Category : Individual Status : Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application. why nsdl shows my application status pending??
                                  NSDL e-Governance Infrastructure Customer Care's response, Jun 20, 2017
                                  Verified Support
                                  Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.
                                  Helpful
                                  Found this helpful?
                                  3 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    Malay Bhalala
                                    from Ahmedabad, Gujarat
                                    Jun 4, 2017
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Pune, Maharashtra, 364290
                                    Website: tin.tin.nsdl.com/tan/servlet/PanStatusTrack

                                    Hello sir
                                    My acknowledgement no is _-[protected]

                                    It still says that my application is still under process at tin facilitation centre

                                    When i called them they said that they will call another department for further processing of my application... But since many days they still say the same and my application remain unprocessed..

                                    Sir i request u to plzz contact tin fc[protected] so that they process my application fast...

                                    Sir i hope that you will solve my concern soon

                                    Waiting for your reply _- malay
                                    Jul 21, 2017
                                    Complaint marked as Resolved 
                                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                    May 31, 2017
                                    nabuu's response
                                    I have applied for PAN Card and the same is dispatched with BLUE DART COURIER in Bill No:-[protected] with Pan card no;-BHLP0100P, dated[protected] and the same is returned back undelivered. Kindly re-send the same by way of Postal Department and do needful. Thanking you, NAVEEN NEGI [protected]
                                    Verified Support
                                    Jun 19, 2017
                                    NSDL e-Governance Infrastructure Customer Care's response
                                    Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
                                    I have applied for PAN Card and the same is dispatched with BLUE DART COURIER in Bill No:-[protected] with Pan card no;-BHLP0100P, dated[protected] and the same is returned back undelivered. Kindly re-send the same by way of Postal Department and do needful. Thanking you, NAVEEN NEGI [protected]
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      H
                                      Hitesh011
                                      from Kanpur, Uttar Pradesh
                                      Jun 3, 2017
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Fatehabad, Haryana, 125050
                                      Website: www.onlineservices.nsdl.com

                                      I use nsdl website to create a new pan card of mine. Temporary token is [protected]. I use e-kyc option for my aadhar verification. I have paid an amount 2 times of rs.116.20 using my debit card and second time with jio money. My balance was deducted 116.20+116.20 from the bank and jio money both on 01/06/2017 but payment was not completed due to any reason somehow i don't know. Now it shows me a message when payment failed "your payment has failed. You got your refund. Please make a fresh payment and try again" i haven't got any refund. Where is the amount of my pan application? This problem arises due to their payment failure. I need all my money to create a new pan card. They have to close their webiste if they can't fix the bugs. Is this the true digital india. Do something for a change.
                                      Jul 20, 2017
                                      Complaint marked as Resolved 
                                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                      Jun 09, 2017
                                      Updated by Hitesh011
                                      Not any help provided till now
                                      Verified Support
                                      Jun 19, 2017
                                      NSDL e-Governance Infrastructure Customer Care's response
                                      Kindy provide your both Token Numbers, E-mail ID and Date of Birth to [protected]@nsdl.co.in for faster resolution.
                                      Jun 24, 2017
                                      Updated by Hitesh011
                                      Jio money wallet balance refunded but balance of 2nd failed transaction from same token no. Same time from induslnd bank not refunded yet..
                                      Jul 04, 2017
                                      Updated by Hitesh011
                                      NSDL please reply
                                      Sep 03, 2017
                                      Updated by Hitesh011
                                      Where is my bank balance 116 rs?????? Not refunded...
                                      Sep 03, 2017
                                      Updated by Hitesh011
                                      Plz read my complaint again..
                                      Sep 03, 2017
                                      Updated by Hitesh011
                                      I made my bank payment through debit card of indusInd bank which is not refunded yet..
                                      I have applied for PAN change request on 18.02.2017 but I could not take the print out of the acknowledgement receipt. My acknowledgement no. is [protected]. Can you send the acknowledgement receipt to my email id [protected]@gmail.com
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        G
                                        gurij
                                        from Patna, Bihar
                                        Jun 3, 2017
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: Mansa, Punjab, 151507

                                        Respected

                                        Sir,

                                        My mother mohinder kaur is a goverment employee and she have an account on nsdl keeping record agency, user id.[protected]. Sheforgot password then she entered five times wrong password so account has been locked. Please reissue new password and unlock account or reply me how can i unlock account

                                        Thank you...

                                        Your
                                        Faithfully,

                                        Mohinder kaur

                                        E-mail: [protected]@gmail.com
                                        Mobile no. [protected]
                                        Jul 21, 2017
                                        Complaint marked as Resolved 
                                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                        May 31, 2017
                                        Amana Khosa's response
                                        sir ji please re-dispach pan card urgently
                                        Verified Support
                                        Jun 20, 2017
                                        NSDL e-Governance Infrastructure Customer Care's response
                                        Dear Mohinder,

                                        Please be informed that grievance is resolved. Status of the same has been sent to your email ID.
                                        Name-Manpreet kaur.vpo.khosa pando.teh&distt.moga.state punjab
                                        Acknowlegment no.[protected]
                                        pan no.FCXPK2247F
                                        I made five attempts to submit ePAN card application fee on 27th May 2017. Every time message generated that transaction failed & amount will be refunded in your account.
                                        My token number for ePAN card application is [protected]
                                        Sir I'm indradevi
                                        My pan card is returned please resend it
                                        To this address
                                        Kaveri bankers
                                        Dr Ambedkar road
                                        Sira 572137
                                        Tumkur district
                                        Karnataka
                                        Acknowledgement number [protected]
                                        Pan number AGHPI3774L
                                        Thank you
                                        Indradevi
                                        Helpful
                                        Found this helpful?
                                        3 Comments
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit