NSDL e-Governance Infrastructure Complaints & Reviews

Almost one week ago i applied for correction on pan card and i got the token number & the number is - [protected].in this token number i paid the chargeable amount but transaction failed and money will not back my account. Second time again i paid but same not success.
Please check and refund my amount. Two times my account will be debited but till now debited amount not will be credited.
Please credit my account shortly.

Dear sir,

I open an atal pension yojana (Apy) and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id. Details are mentioned below -

Name: Manoj Kumar Singh
Pran:[protected]
Mobile no.[protected]
Email id: baghel.[protected]@gmail.com

Thanking you,
Manoj

Sir/madam

I had applied for "request for changes or correction in pan data for pan allotted" using online facility on 28th may 2017.
Acknowledgment number is [protected]
Pan number: azfpm1428c
And i have digitally signed my application using e sign/e kyc through otp sent to my adhaar linked mobile number

On completion i received this message,

"thank you for using online facility for pan application.
If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But now when i check my pan application status it shows

"
Acknowledgment number : [protected]
Permanent account number (Pan) : azfpm1428c
Name : subhasis maity
Category : individual
Status :

We have not yet received the supporting documents with respect to your application for 'new pan card or/and changes or correction in pan data'. Kindly submit the requisite documents to nsdl to enable us to process your pan application at the earliest. For further details, please read the guidelines and instructions or contact tin call center at[protected]
"

Please check my application... And reply what i need to do..

Thank you subhasis maity

Dear, sir

I applied for pan but it was not successful because of otp .aurhority has show this msg "Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days" but i have not get my refund I have apply on 10th May 2017.so please refund my balance as soon as possible.
Name-Anjali
Token no.-[protected]
[protected]@gmail.com
Mobile-[protected]

Application Number: [protected]
Applicant Name : Anirudh Vyas

I had applied for a new PAN Card on 29th April 2017. I sent the relevant documents at the address provided, which is :

5th Floor, Mantri Sterling, Plot No. 341,
Survey No. 997 /8, Model Colony,
Near Deep Bungalow Chowk,
Pune - 411 016.

From the last 20-25 days, there has been no change in the status of the application. It still displays : "We have received the documents with reference to your PAN application. Your application is under process with NSDL".

I tried contacting the specified number, but the call is not getting connected at all.
Kindly look into this and issue the PAN card for which I applied.

Regards
Anirudh Vyas

Hi, NSDL Customer Care team,
I have submitted my updates to PAN card on 16th of May online, till now I have not received the new card and status is not changed till then.
Whenever I call the Customer Care number its always busy.

Please help me to update the current status of my Application.

N-[protected]

Please let me know if anything is pending from my end as this is e-Sign application, I assume there is no step remaining to complete the process.

R/sir
Please find attachment regarding not get 49 a new pan card form. I apply a pan card online at site
https://www.onlineservices.nsdl.com/paam/endUserRegisterContact.html
But after completing fee by online debit card in favour of sh. Bhan singh. An error shown the 49a form. How to i get 49a form please solve the problem soon as soon possible.

Sir having some issues regarding nsdl ekyc pan card. Main aadhaar Ucl chalata hu, to jin customers ka mobile number registered nehi hain unka register karne k bad v kuch kuch customers ka update ho cuka hain lekin e kyc nehi ho raha hain. Kuch kuch customer ka ho raha hain. Jinska nehi ho raha hain unka bol raha hain mobile is not link with aadhaar. But adhaar ka website main dikha raha hain mobile number register hain. Please tell what is the problem.

Acknowledgment number : [protected]
Name : mohd vaseem
Category : individual
Status :
Income tax department (Itd) database shows that you may have been issued pan in your name. Itd yet to inform status of your application.

Sir i need very urgently of my pan card. I worked in gail india ltd as aprentice trainne my 3 months salary has been delay because of pan card details not submitted till now please resolve my pan card issue i highly obliged you. I appplied for pzn card last 12 feb but now 3 months has been late.

I wanted to apply for PAN for my sister. But I faced a problem because she had all her documents with the First name and Initial attached to it. But online PAN application was not accepting the format.

So, I tried submitting a query on url- https://www.tin-nsdl.com/customerfeedback.html . I was able to fill in all the fields but I was not able to SUBMIT. Nothing happens, and the page does not proceed when we click on 'SUBMIT'.

Following this, I tried calling on the NSDL Toll free number and also the Call Centre number. Despite trying several times to call on both the number, I could not get in touch with the customer care executive even once.

I cannot find any other way now. I somehow want my query addressed. Only then I can proceed with my sister's PAN Application. Please resolve the error on the website so that people can post their queries. People have the right to have their queries answered.
If not, have a call-back mechanism on the call centre, so that people who have been trying for 2 months on the number and still unable to get through can be helped.

I had applied for pan card for my son. Acknowledgement number is [protected]. It has not been issued till date. It has been more than 2 months. I have sent all the documents to the concerned and that has been received by them as well. But still pan card is not issued. The status of the application says
Acknowledgment number : [protected]
Name : akshith narayanan
Category : individual
Status :
We have received the documents with reference to your pan application. Your application is under process with nsdl

My pan acknowledgment number is [protected]. I applied for pan on 11th of may, 2017.

I have applied for pan card for partnership firm in mumbai.

Status on the nsdl website is showing
Your application is under process at tin facilitation center. Kindly call[protected] for further processing of your application.

Tried calling on[protected] but call does not connect.

Today is 30th may 2017 and i have not recived my pan card.

Acknowledgment number : [protected]

I have applied for pan card correction with the above stated acknowledgment number on 4th may 2017. The documents were sent through post and was delivered on 9th may. The status changed to "we have received the documents with reference to your application for 'new pan card or/and changes or correction in pan data'. Your application is under process with nsdl" 2 days after i made an inquiry call on 15th may.

From that day onward's my status remains the same.
There are no information on the duration to process these changes.
Unable to contact customer support as it never stops saying "all lines are busy".
When tried to raise a complaint through the nsdl site, there is no response as to know whether the complaint is registered or not.

Please update the status as what is happening at the background.
Does it really take a month duration for a simple document verification?

I have applied for pan card on 25/03/2017 and now status is showing " income tax department (Itd) database shows that you may have been issued pan in your name. Itd yet to inform status of your application.

Acknowledgment number : [protected]
Name : sharique anar
Category : individual

I need pan card number urgently. Please could you tel me the further processing. And how many days is take to generate the pan card number?

Hi there,

My wife's pan card has not delivered. Blue dart says that they tried to deliver to our address but not delivered. Now it has been redelivered to nsdl rtos.

I have tried to contact on customer care and '[protected]@nsdl.co.in' but no one has responded,

Please resend it again asap. Details are provided below.

Acknowledgment number : [protected]
Name : anuradha
Category : individual
Status : your pan card has been dispatched on 11-may-2017 by blue dart express ltd courier vide airway bill no. [protected], at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 21-may-2017.

My PAN acknowledgment number is [protected]. I applied for PAN card correction on 11th of April, 2017.

My PAN status is still 'Your application is under process at TIN Facilitation Center. Kindly call[protected]/28433343 for further processing of your application.'

I have enclosed both Aadhaar card as proof of identity and proof of date of birth respectively.

I was unable to connect to the aforementioned number as it always seems busy.

Acknowledgment number : [protected]
Name : shanti devi
Category : individual

Status : income tax department (Itd) database shows that you may have been issued pan in your name. Itd yet to inform status of your application.
सर मैने ekyc (Paperless) के through apply किया था | लेकिन अभी तक pan card का status ही show कर रहा है plese help me about this problem.

My company name changes application acknowledgement number: [protected].
The status showing that documents are not valid & contact TIN Call Center at[protected]. We try to call their customer help line number[protected], we get the engaged toon all time, also sent request/reminder mails to [protected]@nsdl.co.in but no response.
We submitted all the required documents for name change i.e Certificate of Registration,...

Acknowledgment number : [protected]
Name: rahul kumar
Category : individual
Status : income tax department (Itd) database shows that you may have been issued pan in your name. Itd yet to inform status of your application.
I have never have a pan card and never apply before this.
Why this happen and nsdl shows this status???
What can i do now

Pa panchi ram sharma
On may 27, 2017

Dear sir,. With due respect i would like to say few words about my pran account number is[protected]. I want to change my previous mobile number is old. [protected]. Now i want to update this mobile number with a new mobile no [protected]. So i request please update my mobile number in my nsdl cra account that will be your most kind ness. Thanking you sir. Satyanarayana kola