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Updated: Aug 8, 2025
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P
prashantdeore
from Satana, Maharashtra
Apr 22, 2017
Resolved
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Address: Nashik, Maharashtra, 423208
Website: tin.tin.nsdl.com

Ack No - [protected] Madhavrao Dodha Pawar
Ack No- [protected] Nanaji Damu Pawar
Ack No - [protected] Bandu Janardan Kshatriy

Above Ack no not process from last 4 month. Status display " We have received the documents with reference to your PAN application. Your application is under process with NSDL" several time mail to nsdl but no action
Jun 8, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Apr 22, 2017
Updated by prashantdeore My pan card acknowledgement no is [protected] name :- bandu janardan kshatriy. This ack not process from last 4 month. Status show on pan side "we have received the documents with reference to your pan application. Your application is under process with nsdl". I have send the mail to nsdl many time but no action regarding on pan application. Pls kindly request do something about this
Verified Support
May 08, 2017
NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution for your PAN Application.
Verified Support
May 08, 2017
NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution for your PAN Application.
Verified Support
May 08, 2017
NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution for your PAN Application.
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    anshhere
    from Lucknow, Uttar Pradesh
    Apr 22, 2017
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    Address: 262802

    Acknowledgment number : [protected]
    Name : mahin beg
    Category : individual
    Status : income tax department (Itd) database shows that you may have been issued pan in your name. Itd yet to inform status of your application.

    Application date - 10 march 2017

    Kindly issue the pan card immediately
    Process of pan card is maximum 28 days but i am waiting from 40 days.
    Jun 12, 2017
    Complaint marked as Resolved 
    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
    Verified Support
    May 12, 2017
    NSDL e-Governance Infrastructure Customer Care's response     This has reference to the query/complaint raised by you.

    The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

    For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
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      F
      francisdias
      from Pune, Maharashtra
      Apr 22, 2017
      Resolved
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      Address: Pune, Maharashtra, 411016
      Website: tin.tin.nsdl.com/tan/servlet/PanStatusTrack

      I had filled online application, payed the required fee and speed posted all the necessary documents. to NSDL Pune on 13/02/2017 but still its showing "We have received the documents with reference to your PAN application. Your application is under process with NSDL". The PAN Card it required urgently but still after several follow times to the customer care no.[protected] which is 24 x 7 always busy. Also tried on other contact no. But not responding to any. lease see to the matter. Acknowledgement number is [protected] & name is propheta gustin miranda. Request you attention & help in this matter since its extremely urgent.
      +1 photos
      Jun 12, 2017
      Complaint marked as Resolved 
      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
      Verified Support
      May 12, 2017
      NSDL e-Governance Infrastructure Customer Care's response       This has reference to the query/complaint raised by you.

      The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

      For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
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        V
        Vinod1978
        from Delhi, Delhi
        Apr 22, 2017
        Resolved
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        Address: Muzaffarnagar, Uttar Pradesh, 251201

        Dear Sir,

        I have applied PAN card on 15-FEB-2017 and my acknowledgement no is N-[protected]. It is very urgent for me because my whole work is pending due to PAN card but i have not received PAN card yet.I request you please dispatch my PAN card on urgent basis.
        Please informed me when can i received PAN card.

        Name - Manoj Kumar
        DOB - 01-JAN-1981
        Mobile No. - [protected]
        Email - [protected]@rediffmail.com
        +1 photos
        Jun 8, 2017
        Complaint marked as Resolved 
        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
        Verified Support
        May 08, 2017
        NSDL e-Governance Infrastructure Customer Care's response         Income Tax database shows that you may have already been issued PAN in your name. We are following up with ITD for earliest resolution.
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          S
          sunilkuk
          from Delhi, Delhi
          Apr 21, 2017
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          Address: Mumbai City, Maharashtra, 136027
          Website: tin.tin.nsdl.com

          My PAN Card acknowledgement No is [protected]. I have applied for PAN Card very first time before 3 month. But its status show that " Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application". Please issue my PAN card as soon as possible. My contact no is [protected]
          +1 photos
          Jun 12, 2017
          Complaint marked as Resolved 
          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
          Verified Support
          May 08, 2017
          NSDL e-Governance Infrastructure Customer Care's response           Income Tax database shows that you may have already been issued PAN in your name. We are following up with ITD for earliest resolution.
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            A
            AMIT KAMAT
            from Bengaluru, Karnataka
            Apr 21, 2017
            Resolved
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            NSDL website says aadhaar verification, failed but UIDAI email says verification success.

            Address: 590016

            Hi tried applying for pan correction several times, but everytime i got a message the aadhar verification failed, but in contrary i get an email from uidai that verification was successful. Kindly let us know what is this contrary information.

            Pan application - token. No. [protected]
            Response from aadhar

            Dear amit shrikant kamat,

            Your aadhaar number xxxx xxxx 4987 was used successfully to...
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            J
            JigarThakker
            from Mumbai, Maharashtra
            Apr 21, 2017
            Resolved
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            Resolved

            Address: 411016
            Website: tin.tin.nsdl.com

            Dear Team,

            I had applied for PAN modification request for "Father's Name" change two months prior. However, after long time it got approved from Income Tax Department status reflected on website. And the status is changed to "PAN card will be dispatched soon". This status is updated from last ten to eleven days but still waiting for the delivery. Actually want to know why all this work is getting unnecessarily delayed?? And what is the timeline set for responding at least on mail...

            Requesting your help to get the work to be expedite... As lot many work is pending due to this.

            ACK. No. [protected]

            Cheers,
            Jigar Thakker
            +91 [protected]
            Apr 26, 2017
            Complaint marked as Resolved 
            I have received updated PAN card yesterday in evening. Hence, my complaint has been fulfilled. Thank you so much for your help...
            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
            Apr 24, 2017
            Updated by JigarThakker             Yes, I got an update from NSDL dept., they mentioned that my pan card will be delivered by 30th April. So waiting for the delivery, once it is received will mark this complaint as resolved.
            Verified Support
            May 12, 2017
            NSDL e-Governance Infrastructure Customer Care's response             Your PAN card has been delivered on 25-Apr-2017 by Blue Dart Express Ltd courier vide airway bill no. [protected]
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              R
              razesh
              from Bengaluru, Karnataka
              Apr 21, 2017
              Resolved
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              Sir,

              In March 1st week, i applied for the pan card for my wife "Namrata Mahapatra". Her pan application acknowledgment number is [protected]. Now it has been around one and half month, but i have not yet heard back anything on my pan card application status. When i check my pan card status on portal, it's showing that "we have received the documents with reference to your pan application. Your application is under process with nsdl".

              I tried to reach through phone as well as email but i couldn't get through. I am really disappointed with this kind of services.

              Therefore, i’m requesting you to please issue the pan as soon possible.

              Regards,

              Rajesh Mahapatra
              Jun 8, 2017
              Complaint marked as Resolved 
              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
              Verified Support
              May 08, 2017
              NSDL e-Governance Infrastructure Customer Care's response               Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution for your PAN Application.
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                S
                saranyashaa
                from Kallakkurichchi, Tamil Nadu
                Apr 21, 2017
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                Address: 637101
                Website: www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

                Sir,
                I applied new pan for mother in online ekyc option for her aadhar verification.
                " Temporary - token. No. [protected] dated :[protected]:40:31.222".
                I have paid an amount of Rs. 116. 20 using my debit card of State Bank of India. My balance was deducted from the bank on 13/04/2017 but aadhar verification was not completed due to Aadhaar Authentication problem.Now it shows me a message when i am checking the status

                "your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days."

                I have not received my refund till now.
                +1 photos
                Jun 8, 2017
                Complaint marked as Resolved 
                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                Verified Support
                May 08, 2017
                NSDL e-Governance Infrastructure Customer Care's response                 Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution.
                View replies
                I have yet not received pancard for my acknowledgment number [protected] and the site flashes the message-Your application is under process at TIN Facilitation Center. Kindly call[protected] for further processing of your application.
                This number is never available to call.
                Reply
                Sir,
                i apply for pan card token no [protected]. But not sucessful show failed due to mismatch of adhar card data. So please refund my rupees.
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                  C
                  chandan6408
                  from Ranchi, Jharkhand
                  Apr 21, 2017
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                  Address: Pune, Maharashtra, 815301

                  I had applied for reissue of pan card because of signature and photo mismatch dated 17.02.18. All the relevant documents I have sent to its pune Nsdl office. Also I have paid the money. My pan no is - amupc7229f
                  My acknowledgemental no is- [protected].
                  Still status is showing its under process. It's already past 2 month. I tried to contact several times but every time they are telling application is under progress from last 2 month.
                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                  View replies
                  Dear Sir,
                  My Name is Md Mofid Ansari
                  My Acknowledgement Number is [protected]. Pan Card Filling Date is 24/01/2017. Not issu for Pan card Number so Please Help me.
                  Thanks.

                  Duplicate pan card issue - Comment #2709447 - Image #0
                  Reply
                  I applied for PAN reprint on 21-Feb-2017. Today is 14-Apr-2017. NSDL had received the documents on 4-Mar-2017 but I don't have any update since then.

                  Please at least give an update on what is the status of my application.
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                    M
                    MD IBNEY MASUD
                    from Ingraj Bazar, West Bengal
                    Apr 20, 2017
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                    Address: 733132

                    Sir,
                    I have applied for pan card in march.
                    My name: md ibney masud
                    Ack no: [protected]
                    Alloted pan no: dojpm0242c

                    My pan card sent by speed post with bill:ea[protected]in
                    But not received in my house.
                    May be the address taken from adhar card was incomplete. There is some very minor

                    Correction.
                    Please ship the pan card to my address which is:
                    =
                    Vill: adarshapalli
                    Po: kushmandi
                    Dist: dakshin dinajpur
                    Pin: 733132
                    =
                    I am attching my votar id and adhar card.

                    Please, send it to my adress metioned.

                    Sincerely,
                    Md ibney masud
                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                    View replies
                    We applied for PAN on March 9th, 2017. All the supporting documents were submitted the very next day. Since then, it's showing the same status on inquiry, "We have received the documents with reference to your PAN application. Your application is under process with NSDL."

                    Pan card not received... Please resend - Comment #2709460 - Image #0
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                      A
                      arun0390
                      from Chennai, Tamil Nadu
                      Apr 20, 2017
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                      Address: 638111
                      Website: www.tin-nsdl.com

                      Hello NSDL

                      My acknowledgement number is N-[protected]

                      I got a 'Documents recieved' mail on March 04, 2017 and I was told that the PAN will be processed and sent to me in 2-3 weeks. I am currently in an urgent need of my PAN card and the customer care number is always busy.

                      And I even called up Aaykar Sampark Kendra and told them about this and they gave me a complaint number[protected] which was even no use

                      Kindly help me with this issue and help me get my PAN card as quickly as possible

                      Thank You
                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                      View replies
                      SIR,
                      My name is MADHU SUDHANA REDDY CHVVU.My pancard was sent through blue dart courier services Waybill No : [protected] I didn't recieve my pan card through this my acknowledgement no [protected] And my pancard no is BLHPC1347M so request you to redispatch my pan card to same address as soon as possible
                      THANKING YOU
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                        S
                        sagar@123
                        from Amla, Madhya Pradesh
                        Apr 20, 2017
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                        Address: Ahmednagar, Maharashtra, 413708
                        Website: www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

                        I have applied pan cards of my friends, but pan card status showing that pan card are issued by itd. It is taking too much time. Detail are below..
                        Acknowledgment number : [protected]
                        Name : bhausaheb shankar patole
                        Category : individual
                        Acknowledgment number : [protected]
                        Name : dipali vijay jadhav
                        Category : individual
                        Acknowledgment number : [protected]
                        Name :nilesh ramesh wagh
                        Category : individual
                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                        View replies
                        Heeyyyy i m rinkuu...i applied for my pan card in month febuary 2017...i checked the status...its show issue in name... plsss tell me about how i clear the issue...thankuuu

                        Dalay pan card - Comment #2709396 - Image #0
                        Reply
                        Acknowledgment Number :N- [protected]
                        Name :Gurpreet Singh
                        Category : Individual
                        Status : Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application

                        why my pan card status is pending

                        Dalay pan card - Comment #2709451 - Image #0
                        Reply
                        I have applied for pan card of my mother by aadhar e kyc signed but on status tracking its showing documents not recived, pending for documetns.
                        As application filed through aadhar kyc verification so no documents required then why its showing as pending for documents.
                        Pan application no. N-[protected]
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                          M
                          Man Prakash Vijay
                          from Delhi, Delhi
                          Apr 20, 2017
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                          Address: New Delhi, Delhi, 110075
                          Website: tin.tin.nsdl.com/tan/servlet/PanStatusTrack

                          We applied on line for issuance of PAN for APEDA Employees Credit and Thrift Society on 16th February 2017. The Acknowledgement no. is N[protected]. The hard copy of the application has also been received in the NSDL office as informed vide their email dated on 10th March 2017. The PAN card has not been issued even after more than one month. Therefore, it is requested to kindly expedite the process and issue the PAN for APEDA Employees Credit and Thrift Society immediately as all the banking transactions are suspended due to requirement of the PAN.

                          Regards, Man Prakash Vijay, Secretary, AECTS.
                          +1 photos
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                            T
                            tchandan
                            from Ghazipur, Uttar Pradesh
                            Apr 20, 2017
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                            Address: 821101
                            Website: www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

                            Iam veena kumari sagar. I have applied pan card first time on 7.4.2017. I have summited by digitally e-kyc & esign (Paperless). My ack. No. Is [protected] then i have check status then write we have not yet received the supporting documents with respect to your pan. Submit documents to nsdl to enable us to process your pan. Please reply sir or madam
                            +1 photos
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                              S
                              shruti pa
                              from Varanasi, Uttar Pradesh
                              Apr 20, 2017
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                              Address: Varanasi, Uttar Pradesh, 221002
                              Website: NSDL.in

                              I, shruti pandey (Acknowledgment no:[protected]) had applied for the pan card on the january 21st and its been 3 months now and i have not yet received it. And its really urgent for me to get me my pancard. Its always shopwing that its under facilition center, even after calling so many times at the number, there is no response from the other side. I hope my problem gets solved soon.
                              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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                                S
                                Sanjay Singh Bora
                                from Bazpur, Uttarakhand
                                Apr 19, 2017
                                Resolved
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                                Address: Nainital, Uttarakhand, 263139
                                Website: NSDL e-Governance Infrastructure

                                I am pan singh. I have applied first time pancard on 06.02.2017 but till date are not issued pancard i have urgent require pancard but status is income tax department (Itd) database shows that you may have been issued pan in your name. Itd yet to inform status of your application. Then i call nsdl customer care he says your request re-issued.
                                My pancard ack no.[protected]
                                I am calling this no.[protected] day to day but call not receive it.
                                What i do for this pancard? Please answer me
                                +1 photos
                                Jun 6, 2017
                                Complaint marked as Resolved 
                                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                Verified Support
                                May 04, 2017
                                NSDL e-Governance Infrastructure Customer Care's response                                 Dear Pan,

                                Income Tax database shows that you may have already been issued PAN in your name, we are following up with them for earliest resolution.
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                                  K
                                  krishnadas.t
                                  from Madurai, Tamil Nadu
                                  Apr 19, 2017
                                  Resolved
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                                  Resolved

                                  Address: Pune, Maharashtra
                                  Website: www.nsdl.com

                                  Respected sir,

                                  In the last week of february, i applied for the pan card. My pan application acknowledgment number is [protected]. Now it has been around a 2 month, but i have not yet heard back anything on my pan card application status. When i check my pan card status on portal, it's showing that "we have received the documents with reference to your pan application. Your application is under process with nsdl".

                                  I tried to reach through phone as well as email but i couldn't get through. I am really disappointed with this kind of services.

                                  Therefore, i’m requesting you to please issue the pan as soon possible.

                                  Regards,
                                  Krishnadas t
                                  Jun 4, 2017
                                  Complaint marked as Resolved 
                                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 04, 2017
                                  NSDL e-Governance Infrastructure Customer Care's response                                   Dear Krishnadas,

                                  Inconvenience caused is highly regretted. We are following up with concern team for earliest resolution
                                  View replies
                                  PAN applied for my daughter . Acknowledgement [protected] over 3 months ago. First NSDL website said half a dozen calls made to call center. Reminders sent on 12.5.17, 6.6.2017, 12.6.2017 and 20.06.2017 & 27.06.2017 and requested to issue without Aadhar if aadhar seeding fails.
                                  Most irresponsible service i have come across. You need patience of an ### to get through the call center. When finally get through, they just repeat check after 5 days. Do not apply their mind at all. WORST EVER SERVICE.
                                  Career of a child is getting affected as recruiters asking for PAN during campus interview.
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                                    A
                                    arkadas
                                    from Kolkata, West Bengal
                                    Apr 19, 2017
                                    Resolved
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                                    Resolved

                                    Address: Kolkata, West Bengal, 700040
                                    Website: www.onlineservices.nsdl.com

                                    I use nsdl website to create a new pan card of my mother. Temporary token is [protected]. I use e-kyc option for her aadhar verification. I have paid an amount of rs.116.20 using my debit card of bank of baroda. My balance was deducted from the bank on 10/04/2017 but aadhar verification was not completed due to not receiving any otp on their registered aadhar card mobile no. Now it shows me a message when i am checking the status

                                    "your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days."

                                    I have not received my refund till now.
                                    +1 photos
                                    May 5, 2017
                                    Complaint marked as Resolved 
                                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 04, 2017
                                    NSDL e-Governance Infrastructure Customer Care's response                                     This has reference to the query/complaint raised by you.

                                    The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                                    For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
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                                      D
                                      dexterLloyd
                                      from Allahabad, Uttar Pradesh
                                      Apr 18, 2017
                                      Resolved
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                                      Resolved

                                      Failure of the e-kyc

                                      Address: Lucknow, Uttar Pradesh, 226017
                                      Website: www.onlineservices.nsdl.com

                                      I applied for the pan card approx one month before and paid the fees through my debit card but the e-kyc failed due to which it displyed the following message :
                                      Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days.
                                      now its been over a month but...
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