NSDL e-Governance Infrastructure Complaints & Reviews

Despite more than 30 days having been passed from date of PAN application (Ack No. [protected]) they haven't processed it. Also, the call centre of TIN-NSDL is filled up with all useless people who don't have any update as they they are trained to give specific answers like pls wait for 48 hours and stuff like that. they have no sense o[censored]nderstanding for applicant's urgency...

I had applied with NSDL online for a change in my PAN details. The acknowledgement no for my online application is N-[protected]. My application was rejected stating that the proofs submitted did not contain last name in expanded form as mentioned in the application. Kindly refund my PAN processing fee my typing is PATAN RAHAMUTULLA IS WRONG NAME IS CORRECT NAME IS PATAN RAMTHULLA IS ANOTHER APPLICATON APPLY IS MY AMOUNT REFUND

Dear Sir/Madam

I had applied for new PANCARD dated on 31st December 2016 and my acknowledgment number N_[protected] but after long time I have not received my PANCARD nor my pan is allotted ..
Everytime when I check the status online the application shows this message "Your application is under process at NSDL - TIN Facilitation Center. Kindly call[protected]/4716302/4716303 for further processing of your application."
NONE of the above numbers are reachable.
I also sent e-mail to NSDL regarding the same dated on 31_12_2016 but still not received any reply,

So my humble request to you kindly do the needful.

Regard
Arji gunasagar
Phno.[protected]

Sir,
I am Jaya Dudani, My PRAN Card No.[protected]. I forgot my Passward then I entered five times wrong Passward, so my Account has been locked. So Please send me New Passward & unlock my Account or reply me how can I unlock my Account. My e-mail Id- [protected]@yahoo.com. ALso when I clicked on forgot password and tried entering it said "invalid details"

Thanking You,

- Jaya

Pan Card No DIMPP8904H JAYESHKUMAR JAYNTIBHAI PRAJAPATI Akknowledgment No [protected] Status Pan Card Has Been Returned Undelivered To Nsdl On 05/01/2017 By The Courier Agency So Please Delivered This Pancard By Reg Post To My Address Because Of My Rural Address Courier Agency Not Make The Delivery Therefore Send This Pancard By Post As Early As Possible Thanking You In Advance For Your Best And Prompt Service

An application for issue of PAN Card with correction in PAN Data was filed vide Acknowledgement No. N-[protected] on[protected] . Later checked the status and report states "PAN provided in your request for the New PAN Card/ or Change/ Correction in PAN Data has been deleted / Deactivated by Income Tax Department and is under examination at ITD". Help desk of Aaykar Sampark Kendra suggested to contact Jurisdictional officer.

On visit to Jurisdictional officer informed that there are to PAN bearing No. AQZPS5444F and AAAPS5124P. Being the assessee using AAAPS5124P and not aware of issuance of AQZPS5444F suggested by the Jurisdictional officer to submit an application with Indemnity Bond to delete PAN bearing No. AQZPS5444F.

An application for deleting PAN bearing No. AQZPS5444F was filed on[protected] at ASK counter of the jurisdictional officer. The same was received by the jurisdictional officer Ward No. 50 (3) on[protected], who forwarded the same to Additional C.I.T Range 50 on[protected]. Request for the Deletion/ Deactivation of PAN bearing No. AQZPS5444F and to retain PAN bearing No AAAPS5124P was approved by Additional C.I.T Range 50.

Thereafter Numbers of Calls are made to customer care of NSDL and Income Tax Help desk who keep on giving Complaint Numbers. Ultimately Income Tax Department Help desk ask us to contact only NSDL as their part of Job is over.

However again visited the Jurisdictional officer Ward No. 50 (3) on[protected] who raised CBN Pan based query and the status shows PAN bearing No AAAPS5124P is retained for Deactivated PAN bearing No. AQZPS5444F refer the Photo attached.

Please look into the matter that why there is long delay in issuing Corrected PAN Card, when the assessee had already complied with the requisite and is being harassed as stated above. Also fix the responsibility of the concerned for any Loss/ Cost to the assessee in this regard. At the End it is again a folded hand request to do the needful to issue PAN Card at the earliest.

Sir,

I am K V S Shiv Chaitanya, My PRAN No.[protected], On dated 04/03/2017 I Forgot my password then I entered five times wrong password so my account has been locked. now i found my password so please unlock my account or reply me how can i unlock my account

thank you...

Your
Faithfully,

K V S Shiv Chaitanya
BITS Pilani, Hyderabad Campus,
Jawahar Nagar, Shameerpet Mandal,
Hyderabad-500078,
Telengana.
Email: [protected]@gmail.com

I have applied for the change of Jurisdiction of PAN for one of my client at the Income Tax Department, Chennai. There has been no response untill now and the officers are treating me very badly when I am trying to enquire. Can you please help me resolve this. This is very annoying. We are also professionals trying to do some job. This is definitely insulting the way the officials treat us.

I use NSDL website to create a new pan card of my family member. Temporary Token are [protected] and [protected]. I use e-kyc option for her Aadhar verification. I have paid an amount of Rs.116.20+116.20=232.40. using my debit card. MY balance was deducted from the bank on 21/01/2017 but Aadhar verification was not completed due to mobile number is not registered in aadhar card. Now it shows me a message when i am checking the status "Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note...

Dear sir/mam
the service is very poor.I made online payment three times..But i am not getting any acknowledgement no..Even my aadhar dettails are very perfect in basis..Please refund my amount..
I made netbanking through state bank of india
these aretransaction reference no
1. Hsbi[protected]igaaobpqc1
2. Hsbi[protected]igaasbsdd0
3. Hsbi[protected]igaasbwnt0

I use NSDL website to create a new pan card of my neighbor. Temporary Token is [protected]. I use e-kyc option for her Aadhar verification. I have paid an amount of Rs.116.00 using my debit card. MY balance was deducted from the bank on 30/01/2017 but Aadhar verification was not completed due to not receiving any OTP on their registered Aadhar card mobile no. Now it shows me a message when i am checking the status "Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. This problem arises due to their OTP verification failure. I need all my money or create a new pan card. they have to close their webiste if they can't fix the bugs. This is the true failure of Digital India. Do something for a Change.

I use NSDL website to create a new pan card of my family member. Temporary Token are [protected] and [protected]. I use e-kyc option for her Aadhar verification. I have paid an amount of Rs.232.40. using my debit card. MY balance was deducted from the bank on 29/01/2017 but Aadhar verification was not completed due to not receiving any OTP on their registered Aadhar card mobile no. Now it shows me a message when i am checking the status "Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days." where is the amount of my Pan Application? This problem arises due to their OTP verification failure. I need all my money or create a new pan card. they have to close their website if they can't fix the bugs. This is the true failure of Digital India. Do something for a Change.

I am a Government Employee and i have account on Tire I - on NSDL Central Record Keeping Agency.
my User ID =[protected] but due to some wrong attempts my password will not working so my account is being locked.
Therefore plz give me a another new password and unlocked my account so that i can see my account summery
then i would ever great full before you.

Regards.
sandip sitaram shinde
police consteble in mehsana (gujarat)
d.s.p. office mehsana
Mobile no.[protected]
mail id: [protected]@gmail.ocm

Dear Team,

This complaint has been logged against the below mentioned subjected issue which is already in place but no updates are posted on that. Hence, logging a new complaint against the same.

"NSDL e-Governance Infrastructure — Pan modification request is pending since long..."

Requesting you to go through the whole matter mentioned in above attached subject you will come to know from where the work is pending and how I am struggling to get this resolve at the earliest.

Incase of any clarification is required please mail me on "jigar.[protected]@gmail.com" or you can call me on no. mentioned in my signature.

Cheers,
Jigar Thakker
+91 [protected]

महोदय कृपया अवगत कराना है कि मेरा नाम- संदीप यादव, एक्‍नालेजमेन्‍ट नं[protected], पी0आर0एन0 नं0- [protected], पी0ए0ओ0 न[protected] है, मैने दिनांक 16 जून, 2016 में अपने प्रान आवंटन से सम्‍बन्‍धित समस्‍त फार्मो को भर कर एवं मुख्‍य कोषाधिकारी तथा डी0डी0ओ0 से हस्‍ताक्षर कराकर कार्वी डाटा मैनेजमेन्‍ट सर्विस लिमिटेड, (सी0आर0ए0 फेसिलिटेशन सेन्‍टर), 94, एम0जी0 मार्ग, अपोजिट गवर्नर हाउस, हजरतगंज, लखनऊ को भेजा था।
उपरोक्‍त के सम्‍बन्‍ध में अवगत कराना है कि 07 माह से अधिक का समय व्‍यतीत हो जाने के उपरान्‍त भी अभीतक मेरा प्रान्‍ा नं0 नहीं आवंटित किया गया है। सम्‍बन्‍धित फर्म से बात करने पर उनके द्वारा कोई अच्‍छा रिस्‍पान्‍स भी नहीं दिया जा रहा है। बार-बार फोन कर अपने प्रान्‍ा आवंटन के सम्‍बन्‍ध में पूछे जाने के कारण सम्‍बन्‍धित फर्म द्वारा फोन भी काट दिया जाता है अथवा नहीं उठाया जाता है। कभी कभी फोन लगने पर सायं 05 बजे के बाद फोन करने की बात कही जाती है, सायं को फोन करने पर सुबह 10 बजे के बाद फोन करने की बात कही जाती है।
सम्‍बन्‍धित फर्म द्वारा इस प्रकार के प्रतिउत्‍तर दिया जाना उचित नहीं है। उन्‍हें प्रार्थी की समस्‍या का तत्‍काल नियमानुसार निस्‍तारण किया जाना चाहिए, किन्‍तु उनके द्वारा इस प्रकार का रवैया अपनाया जाना उचित नहीं प्रतीत होता है।
अत: अनुरोध है कि कृपया इस सम्‍बन्‍ध में अपने स्‍तर से उचित एवं प्रभावी कार्यवाही करने का कष्‍ट करें।

Jan 24, 2017
Unlock my pran account
Respectfully I want to bring it in your kind information that I Ex ct/gd. Muzaffar Ahmad war from crpf have already submitted a complaint regarding forgot of pran cards pin number I am suffering from another problem. When I entered my password it shows me your account is locked. please help me and unlock my account as early as possible as I already mentioned it in my previous post that I have to submit my documents to my headquarter office. I need it urgently. I request you please and please unlock my account. That will be your most kindness
Contact number [protected]
Email address. mwar.[protected]@gmail.com

Dear Sir, my prana no is[protected] dated 30/11/2016.
I have not received any t pin I pin details without which I can't get statement.Please also note that I have not received any PRAN card copy.My contact number is [protected] on which you can send msg for action taken by you.My alternate contact number is [protected] and alternate email id is [protected]@gmail.com.
Please do needful for the same.
Thanks

I zubair hussain gazi bearing pan no.Bwfpg6146r belongs from jammu and kashmir have been provided wrong jurisdiction which have far away from my present location.As per my address my jurisdication has to be srinagar, jammu and kashmir but unfortunatly nsdl has provided me the wrong jurisdication i.E, anantnag, j&k ward no.4.So i request you please provide me the correct jurisdiction i.E, srinagar (j&k)

Application for change request was made and documents submitted. Acknowledgement no n [protected]. Discrepency raised was addressed. Talked to customer care many times and sent the letters as desired. No response till date. Now the customer care no. Is not reachable and we always get the reply that persons are busy. This has been going on since last 15 days.

I am Sandip Shinde, My PRAN Card No.[protected]. I forgot my Passward then I entered five times wrong Passward, so my Account has been locked. So Please send me New Passward & unlock my Account or reply me how can I unlock my Account. My e-mail Id- [protected]@gmail.com

Thanking You,

Yours Faithfully,
sandip s shinde
PRAN Card No.[protected]
e-mail Id- [protected]@gmail.com