NSDL e-Governance Infrastructure Complaints & Reviews

Dear Sir,

i have paid online fee for New PAN card, but it deduct from my account successfully but shows "your transaction cancel and refund please make a fresh payment". i paid again and show the same massage. the fees deduct from my account twice time and the application show pending fees. please refund my amount (117.35+117.35=234.70/-) to my account. detail is mention below

Token no. [protected] (Asha Ram)

Email id. [protected]@yahoo.com

DOB 12/04/1957

Account Holder Name- Deepak Kumar S/o Asha Ram

Bank Name ICICI Bank Ltd.

1st Transaction No. BIL/[protected]/PAN FEES/NSDLPAN_HICI50

2nd Transaction No. BIL/[protected]/PANFeesAshaRam/NSDLPAN_

I use NSDL website to create a new pan card of my sister. Temporary Token is [protected]. I use e-kyc option for her Aadhar verification. I have paid an amount of Rs.116.20 using my debit card. MY balance was deducted from the bank on 12/01/2017 but Aadhar verification was not completed due to aadhar mobile number registered details are not match registered Aadhar card mobile no. Now it shows me a message when i am checking the status "Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days." I dont got a refund message from my bank . when i get refund amount of my Pan Application? I need my amount. This is the true failure of Digital India. Do something ...

I use NSDL website to create a new pan card of my neighbor. Temporary Token is [protected]. I use e-kyc option for her Aadhar verification. I have paid an amount of Rs.116.20 using my debit card. MY balance was deducted from the bank on 12/01/2017 but Aadhar verification was not completed due to not receiving any OTP on their registered Aadhar card mobile no. Now it shows me a message when i am checking the status "Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days." I have got a Rs.5.75 refund message from. where is the amount of my Pan Application? This problem arises due to their OTP verification failure. I need all my money or create a new pan card. they have to close their webiste if they can't fix the bugs. This is the true failure of Digital India. Do something for a Change.

I Karma Tshering Lepcha D.O.B - 11.07.1987 had applied for a pan card about a week ago my ack no: [protected]. The cost of applying for a PAN according to my research all over india is Rs.107 . But they charged me rs.150 and everyone else waitin for their turn and I met a person who comes on a daily basis since he collects form from others on a commission basis he told me that it had been ongoing for months. just to be sure ask and call the people with the ack no before mine hopefully most of them.would have the same story of rs.150 being charged .Serious implications can be taken against your co. and employees for fraud, cheating, and providing wrong info according to IPC and you might lose your license for your franchise in Darjeeling. Please take necessary actions as to remove the malpractices as soon as possible or to face legal actions and an article in the local newspapers unmasking the malpractices. . Karma Lepcha phone no :91-[protected].

I am Ex ct/gd. Muzaffar Ahmad from crpf have already submitted a complaint regarding forgot of pran cards pin number. I forgot to mention it in my previous post that my account is also locked because I entered 5times wrong password. I request you please unlock my account and solve my problem . That will be your most kindness.
Pran account number :[protected]
Email address : mwar.[protected]@gmail.com

I was applying for pan online on 10th and 11th of January 2017, I tried to make online payment four times ( one time through net banking and three times through debit card) but it failed all the times.
I got the refund for net banking on 19th January 2017 but it is still pending for the debit cards. Application token no. is [protected].
Transaction details are as follows:-
on 10/01/2017
PRCR/78000025/[protected]/[protected]
PRCR/78000025/[protected]/[protected]
IB SHP/26114867/HOBC[protected]/BILLDESK/NSDLPAN (Refunded)
on 11/01/2017
PRCR/78000025/[protected]/[protected]

I use NSDL website to create a new pan card of my neighbor. Temporary Token is [protected]. I use e-kyc option for her Aadhar verification. I have paid an amount of Rs.116.20 using my debit card. MY balance was deducted from the bank on 18/01/2017 but Aadhar verification was not completed due to not receiving any OTP on their registered Aadhar card mobile no. Now it shows me a message when i am checking the status "Your e-KYC based request...

Jan 17, 2017
Forgot of pran card's pin number
Respected sir
I am Ex. Ct/GD. Muzaffar Ahmad War from CRPF. I forgot my password of PRAN NO.[protected].I Tried lot to recover my password but unfortunately I could not recover it. Unfortunately I changed my mobile number before few years now I can not receive OTP number. Now I tried on "Go to noodle office" it shows me to contact your nearest branch but my house is faraway from NSDL branch (Kashmir to Delhi). I can't go there easily. I have to submit my documents to my Headquarter urgently. I request you please send password of my pran card on this mobile number : [protected] or [protected] or this email address : mwar.[protected]@gmail.com. That will be your most kindness.
Thanking you sir

Hi Team

My name is Vishal Pareek and have applied for PRAN on NSDL website but and against the one PRAN[protected] has been alloted to me and made the min contribution along with esign off.

However have a account with ICICI and during my research incorrectly applied for NPS on their web site but not made any contribution and not signed the docs but without discussion ICICI has also applied a PRAN for me and according one more PRAN has alloted to me.

Now the issue is my correct PRAN[protected] is inactive and second PRAN is active however second PRAN is having all wrong details and pending for all verification.

I have requested to your team many time that please activate my correct account and inactive the second account but they are not helpful.

I had a discussion with ICICI as well and they are fine with the de activation buy your team is not ready for any change.

Please provide your support and activate the correct PRAN account.

Please provide my pan status because it crossed almost 13 days but the status is showing we received your document with refrence to your pan and pan is under process with nsdl. Please provide current status.
Pran/Acknowledge No. [protected]
I need urgently pan card for some work .
So please provide pan card as far as possible.
My email id: [protected]@gmail.com
You received the document according to confirmation provide tin.

I had applied online for re-issue of my Pan Card No. ADAPR9939C on 31/07/2016 and online payment of Rs. 110.45 was made on 01/08/2016 vide transaction id No. VIN/NSDLPAN /[protected]/0. I have lost the acknowledgement number and cannot recall it. Even after a lapse of more than 5 months I have not received my Pan Card. My details are as under :
Name : Sri SAKIL RAI
Father's Name : Late Tek Bahadur Rai
Date of Birth : 13th December 1956
Contact Number : [protected]

I had applied for PAN Card on 10.01.2017, token No. [protected], I made payment of processing fees of Rs. 110/- three times as per the message flashed on the screen being unsucessful payment. Fees have been deducted from my account three times but payment has not been completed towards PAN Processing fees. Site is again requesting to make payment. it is therefore requested to refund the fees paid me.
Regards

Dear sir,

I open an atal pension yojana (Apy) and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id. Details are mentioned below -

Name: subhasis shee
Pran:[protected]
Mobile no.[protected]
Email id: subho. M. [protected]@gmail.com

Thanking you,
Subhasis shee
Manager.
Zee entertainment enterprises ltd.

Sir/Madam,

I opened an Atal Pension Yojana (APY) through ICICI net-banking and contributing regularly. But I am unable to track my contributions. I have not received any document or statement regarding my APY contributions. Just I received the mail saying that my PRAN number is created on 20th June 2016. But while I was trying to create IPIN, system displays an error massage 'PRAN not found in database'.
Please resolve the issue as early as possible.

Name: RAVI KUMAR GATRAM
PRAN:[protected]

Thanking You

Hello! Sir,
I am HAJARA M & my PRAN no is[protected]. I have not login to nps at all and now i dont have user id and password to login to my nps account and i tried with the option i forgot password but tht time asking to enter user id i dont have or know what to enter in user id since m logging for first time so i am unable to reset the same by using 'Forgot password' link.
Therefore, I requested to you kindly provide new password and to let me know what i should enter in place o[censored]ser id. please mail me the details at my e-mail
[protected]@gmail.com
I shall highly thankful to you.

Hi Sir,

I'm Srinath G, wanted to download the Atal Pension Yojana Statement. But, while tried login to NSDL (https://cra-nsdl.com/CRA/) Portal it is asking for UserID and Password, where I don't have the same.
Bank is also unable to provide.
Unable to reset the password also using PRAN[protected], it says no PRAN Found.
Please help in this.

I have apply pan online and PAN Application - token. No. [protected] dated :[protected]:00:38.629. i have paid money two times and money has deducted from my account two times but i didn't get my acknowledgement and no further i could apply my pan application in same name and address, the server has block for further application of my pan. could you please help refuning and pan application?

My PRAN number[protected]
but when i login it shows invalid PRAN, what should i do, i have not received any other login credentials. If there is any other document i should submit please mention that in you reply
I have been debited an amount for last one and half year and at last it shows wrong PRAN, Please do the needful.
Awaiting reply

Prasanth
[protected]

[protected] is my pran card no. My account was locked, while trying to login.please issue a new password for my i pin. My working mobile no [protected] and my e- mail mal. [protected]@yahoo.com

I am trying to set a log in password for my account. Everytime I try to create activate my account it says "PRAN not found in Database"
Can you please help here....

Dear Sir \ Madam,

This is to bring your kind notice that I had requested to NSDL dept. for PAN card modification i.e. in the second line were my father name should be mentioned over there my grand father's name is mentioned. For that I had submitted request on 3rd dec'16 and paid all the relevant charges over the internet and submitted all the relevant proofs through simple post and got acknowledgment from NSDL dept. on 10th...