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NSDL e-Governance Infrastructure Complaints & Reviews

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N
Naif Nore
from Mumbai, Maharashtra
Dec 29, 2016
Resolved
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Address: 411016
Website: egov-nsdl.co.in

I had applied for new pan card after submitting all the documents and filling online form for new pancard my application is rejected and NSDL is telling me to apply again and pay again for new pan card.

Attached is a picture of Email Response given by NSDL. I would like to know what information i have not provided to them.
Regards.
Feb 3, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jan 03, 2017
NSDL e-Governance Infrastructure Customer Care's response
Dear Naif,

As mentioned in the discrepancy e-mail, "Applicant's Name and Father's Name both are same digitized in PAN Application. Hence you are required to send clarification along with correct documents or re-apply for fresh application". For any further clarification contact us at [protected]@nsdl.co.in or[protected].
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    F
    fananraman
    from Jaipur, Rajasthan
    Dec 23, 2016
    Resolved
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    Address: Nagaur, Rajasthan

    Respected Sir,

    I am Bhanwari Devi, My PRAN No.[protected], I Forgot my password then I entered five times wrong password so my account has been locked. so please send me new password & unlock my account or reply me how can i unlock my account.

    thank you...

    Your
    Faithfully,

    Bhanwari Devi,
    PRAN No.[protected]
    PANCHAYAT SAMITI Kuchaman City
    Dist.-Nagaur (Raj)
    Mob- [protected]
    E-mail: [protected]@gmail.com
    Jan 31, 2017
    Complaint marked as Resolved 
    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
    Verified Support
    Dec 27, 2016
    NSDL e-Governance Infrastructure Customer Care's response
    Dear Bhanwari Devi,

    This has reference to the query/grievance raised by you.

    We would like to inform you that your query/grievance has been resolved and the status of the same has been sent.

    For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.
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      H
      Harish K T
      from Bengaluru, Karnataka
      Dec 22, 2016
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      Address: Bangalore, Karnataka
      Website: nsdl

      I made an application online for pan card and paid the fee through netbanking account of my father. I find that the payment was made to samanta communications, anna salai, chennai and not to nsdl. I thought i was paying to nsdl. Now, i would like to cancel the payment to samanta and want the money returned as i do not need their services for obtaining the pan card. Plz refund my amount immediately. Name:harisha. K. T email:[protected]@gmail.com.
      Jan 27, 2017
      Complaint marked as Resolved 
      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
      Dec 22, 2016
      Updated by Harish K T
      My customer code:A0971431
      Verified Support
      Dec 27, 2016
      NSDL e-Governance Infrastructure Customer Care's response
      Dear Harish,

      This has reference to the query/complaint raised by you.

      The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

      For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
      My new PAN card application acknowledgement number is [protected]. Documents were dispatched through speed post booked on 22.12.2016 and delivered on 26.12.2016. But status while searching showing that documents not received yet. Please confirm whether documents received or not?
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        V
        Venkatesham Battu
        from Hyderabad, Telangana
        Dec 21, 2016
        Resolved
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        Address: Hyderabad, Andhra Pradesh, 500050

        Dear Sir,

        I applied for new PAN Card online on 22/11/2016 to NSDL. My Acknowledgement No.is N-[protected].The same was sent along with required documents through speed post. My Speed post acknowledgement no. is EN[protected]IN dated 24/11/2016. When I teraccked the status of Speed post, it seems like 'Item delivered [To: NSDL ]' on 26/11/2016 itself. But till today, when I tracked the status of PAN application, it reflects that "we haven't received the required documents in respect of the PAN card Application."

        I request you to look into the matter and let me know the solution as soon as possible.

        Thanks and Regards,
        Kamalhasan Battu,
        [protected]@gmail.com
        Jan 27, 2017
        Complaint marked as Resolved 
        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
        Verified Support
        Dec 27, 2016
        NSDL e-Governance Infrastructure Customer Care's response
        Dear Kamalhasan,

        This has reference to the query/complaint raised by you.

        The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

        For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
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          V
          Vishal Sharad
          from Gandevi, Gujarat
          Dec 20, 2016
          Resolved
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          Address: Surat, Gujarat
          Website: [email protected]

          1. Pl ref Addl Dte Gen NCC Gujarat, Ahmedabad letter No 7014/Pers Estt/PF/2016 dt 10 Oct 2016.

          2. Shri Rakesh Samsing Vasava, Lascar of this unit has been promoted has Junior Clerk wef 10 Oct 2016 (F/N) as per the Promotion Order mentioned above. His designation required to be changed in annexure – III (Schedule), of NSDL Pension Scheme.

          3. You are requested to change his designation from Laskar to Junior Clerk in Annexure – III (Schedule), for your further necessary action pl.

          Sd XXX
          Encl : As above (Vishal Sharad)
          Col
          Officer Commanding
          Jan 30, 2017
          Complaint marked as Resolved 
          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
          Verified Support
          Dec 22, 2016
          NSDL e-Governance Infrastructure Customer Care's response
          Dear Vishal,

          This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:
          NSDL e-Governance Infrastructure Ltd.
          1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
          We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
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            Jaine Treesa Joseph
            from Salem, Tamil Nadu
            Dec 16, 2016
            Resolved
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            PAN Application - ack. No. N-[protected] dated : 28/10/2016

            There was mistake in my fathers name on my pan card, it was written as JOSEPH JAMES instead of JOSEPH JOSEPH. When I inquired, they told to reapply with all documents. I've reapplied for the correction on 28/10/16. But the status was given as 'father's name repeated'.
            I've again send many mails to nsdl to go through my application properly. Again and again after few days the will the saying the same thing that father's name repeated. I don't know how they are seeing JOSEPH JOSEPH and JOSEPH JAMES as same. I've send all my id card's for verification. Along with that I've also send my father's Id card in which his name is clearly mentioned as JOSEPH JOSEPH. Then they have asked to send a written letter to nsdl and attach all the relevant documents.
            I've send all relevant documents with a written clarification to the address given and it is delivered on 05-12-16 to nsdl. It's singed delivered by Suraj, receptionist. But, Again after verifying the have updated same status as fathers name is repeated. I've attached my fathers id with this complaint, Please check that. It's clear that It is JOSEPH JOSEPH. I've been behind this issue for more than two month and peoples over there is taking it in very casual manner. I've reapplied send courier and mailing frequently for getting it rectified. But not yet taken any action. Please don't delay my application anymore. I'm begging you to go through the application and documents properly and provide a new pan.
            May 23, 2017
            Complaint marked as Resolved 
            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
            Verified Support
            Dec 21, 2016
            NSDL e-Governance Infrastructure Customer Care's response
            Dear Jaine,

            This has reference to the query/complaint raised by you.

            The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

            For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
            Dec 28, 2016
            P.K.Parija's response
            I have applied for a RE-CORRECTION PAN card on[protected], could not take a print out of the acknowledgement form and money receipt, could you please e-mail me my acknowledgement form & money receipt.

            my e-mail id is [protected]@jindalsteel.net
            Acknowledgement No: [protected]

            I have applied for a RE-CORRECTION PAN card on[protected], could not take a print out of the acknowledgement form and money receipt, could you please e-mail me my acknowledgement form & money receipt.

            my e-mail id is [protected]@jindalsteel.net
            Acknowledgement No: [protected]
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              P
              PARASBHAI PARMAR
              from Ahmedabad, Gujarat
              Dec 14, 2016
              Resolved
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              Address: Bhavnagar, Gujarat, 364140

              Modify my name as per my pan card printed name : Vaghela linaben Rameshbhai
              Correct name : Vaghela linaben rameshkumar. please take appropriate action and give me new name printed pran card . what process I will do for this and when the new pran card be get me. Give me toll free number and process for this. Please take my request carefully and solve it as early as possible. Pran no:[protected]
              Jan 16, 2017
              Complaint marked as Resolved 
              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
              Verified Support
              Dec 16, 2016
              NSDL e-Governance Infrastructure Customer Care's response
              Dear Parasbhai,

              This has reference to the query/grievance raised by you.

              We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

              For any other clarification/assistance, you may please call us at[protected] or register a query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.

              Thanks & Regards,
              Subscriber Care Group
              CRA
              Plz tell me that I am a government teacher in Raj and filled enps by using debit card by contribution1000 in tier 1what to be done me to allot permanent pran card my acnolment. No.11142739 dated 12/12/2016 and I download full fill enps form and print it [protected]
              Please stop my Account PRAN[protected] re fund amount
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                A
                Arangi Naidu Babu
                from Rajahmundry, Andhra Pradesh
                Dec 9, 2016
                Resolved
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                Address: Srikakulam, Andhra Pradesh, 532001

                CRA-NSDL Mumbai

                SUB:-To Unlock my CRA account

                respected

                sir,

                I am ARANGI APPALA NAIDU My PRAN No.[protected] On dated 09/12/2016 I Forgot my password then I entered five times wrong password so my account has been locked. now i found my password so please unlock my account or reply me how can i unlock my account

                thank you...

                Your
                Faithfully,
                ARANGI APPALA NAIDU

                E-mail: arangi.[protected]@gmail.com

                District Court
                Srikakulam
                Pin: 532001
                Andhra Pradesh
                Cell Number [protected]
                Jan 14, 2017
                Complaint marked as Resolved 
                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                Dec 09, 2016
                Updated by Arangi Naidu Babu
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                ConsumerComplaints.in › NSDL e-Governance Infrastructure › NSDL e-Governance Infrastructure — SUB:-To Unlock my CRA account
                NSDL e-Governance Infrastructure — SUB:-To Unlock my CRA account

                1 Review
                Ar Arangi Naidu Babu on Dec 9, 2016
                Mark as Resolved

                CRA-NSDL Mumbai

                SUB:-To Unlock my CRA account

                respected

                sir,

                I am ARANGI APPALA NAIDU My PRAN No.[protected] On dated 09/12/2016 I Forgot my password then I entered five times wrong password so my account has been locked. now i found my password so please unlock my account or reply me how can i unlock my account

                thank you...

                Your
                Faithfully,
                ARANGI APPALA NAIDU

                E-mail: arangi.[protected]@gmail.com

                District Court
                Srikakulam
                Pin: 532001
                Andhra Pradesh
                Cell Number [protected]

                Verified Support
                Dec 14, 2016
                NSDL e-Governance Infrastructure Customer Care's response
                Dear Arangi,

                This has reference to the query/grievance raised by you.

                We would like to inform you that your query/grievance has been resolved and the status of the same has been sent.

                For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.
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                  M
                  Mithun Jagadeesh
                  from Mysore, Karnataka
                  Dec 4, 2016
                  Resolved
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                  Resolved

                  Address: Pune, Maharashtra, 411016
                  Website: tin.tin.nsdl.com/pantan/StatusTrack.html

                  Hi,
                  I've applied for my company pan on 22/11/2016 bearing ack no [protected] and i have sent all the supporting documents (I. E pan acknowledgement and certificate of incorporation) through professional courier on 24/11/2016 from bangalore and has reached pune on 26/11/2016. The status on the portal still shows that they have not received the documents. Where as i sent tan supporting documents on the same date and it is under process. Please do the needful immediately.
                  May 10, 2017
                  Complaint marked as Resolved 
                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 07, 2016
                  NSDL e-Governance Infrastructure Customer Care's response
                  Dear Mithun,

                  We have received the documents with reference to your PAN application. Your application is under process with NSDL.
                  Dec 19, 2016
                  Harish K T's response
                  This is my customer code:A0971431
                  Sir,

                  while applying pan card through online payment has been cancelled but money also deducted from my account 5 times so please refund money to my account

                  regards,
                  SIVAKRISHNA.J
                  NSDL e-Governance Infrastructure Customer Care's response, Dec 9, 2016
                  Verified Support
                  Dear Sivakrishna,

                  This has reference to the query/complaint raised by you. You are requested to write your query/complaint to email ID [email protected], for speedy resolution of grievances mentioning your acknowledgement number or PAN / TAN . Alternatively, you can also send your query/complaint to NSDL e-Governance Infrastructure limited using the following options-

                  a. Visit the NSDL e-Gov website and write your query / complaint. The link is https://www.tin-nsdl.com/customerfeedback.php
                  b. Reach us at our - TIN Call centre on 020- 2721 8080.
                  c. Query / Complaint can also be sent vide letters, letter should be sent on following address.
                  NSDL e-Governance Infrastructure Ltd,
                  5th Floor, Mantri Sterling,
                  Plot No. 341, Survey No. 997 /8,
                  Model Colony, Near Deep Bungalow Chowk,
                  Pune - 411 016
                  Please sir provide me with new I pin as my previous I pin is blocked and my plan no. is[protected].My name is Jameel Ahmad Yattoo. My email id is [protected]@gmail.com and my mobile no. Is [protected].
                  I don't have a any office address document that's only plz refund my money immediately I'll request u
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                    M
                    Mamta sriram
                    from Mysore, Karnataka
                    Dec 1, 2016
                    Resolved
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                    Resolved

                    Unable to get any confirmation by nsdl for new pan card online.

                    Address: Bangalore, Karnataka, 560032
                    Website: Nsdl(e-govn)

                    I have applied for new pancard online on 25 nov. 2016. Submitted all the details and documents required. Made the payment by debit card for required fee for new pancard online. But my payment method decline by nsdl (E-govn) and ask me to do payment by any other method. I have got the message from my bank that your a/c is deducted four times by rs.116.20. Total amount 464.80 is deducted from my a/c. Please help me to refund the deducted amount....
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                    S
                    sanjay.chhetri01
                    from Kolkata, West Bengal
                    Nov 30, 2016
                    Resolved
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                    Resolved

                    Address: Ranchi, Jharkhand, 834002

                    [protected] is my pran card no. My account was locked, while trying to login. Why? Why it is not resetted after 24 hours like bank debit & credit cards. Who will issue a new password for my i pin. Who is the nodal officer and give the phone no.

                    Complaint comments 57 comments updated: jun 10, 2016
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                    Sh shokat azim
                    On jun 17, 2015
                    Best review+1

                    To
                    Cra-nsdl
                    Mumbai

                    Respected sir,

                    I am sanjay chhetri, my pran no is[protected] working gov. Job my pran account is locked due to multiple wrong entries
                    Kindly issue new password my email address is sanjay. [protected]@gmail.com and my working mobile no is +91 [protected]
                    Your faithfully
                    Sanjay chhetri
                    Jan 2, 2017
                    Complaint marked as Resolved 
                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 02, 2016
                    NSDL e-Governance Infrastructure Customer Care's response
                    Dear Sanjay,

                    This has reference to the query/grievance raised by you.

                    We would like to inform you that your query/grievance has been resolved and the status of the same has been sent.

                    For any other clarification/assistance from our side, you may please call us at[protected] or register a Query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.
                    Sir My ACk n. [protected] and my generate pan no. is ELIPK4372L.
                    My pran no[protected] but pran kit tpin password not issue
                    Pruthibirajnahak SBI account no [protected] apy account no pran_[protected] active on 26/11/2015 please deactive my account thankyou
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                      S
                      sarita garg
                      Nov 29, 2016
                      Resolved
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                      Resolved

                      Website: [email protected]

                      Sir my name is Sarita kumari.I am teacher in govt. School. My acknowledge slip no is [protected]. I have received the message of my pran kit is dispatched on 17/11/2016 by blue dart courier service way bill no is [protected].but i do not get my pran till now . Please give me a information regard this..
                      Mobile no - [protected]
                      Email id - saritagarg.[protected]@gmail.com
                      Jan 3, 2017
                      Complaint marked as Resolved 
                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 02, 2016
                      NSDL e-Governance Infrastructure Customer Care's response
                      Dear Sarita,

                      This has reference to the query/grievance raised by you.

                      We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

                      For any other clarification/assistance, you may please call us at[protected] or register a query/grievance at https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.

                      Thanks & Regards,
                      Subscriber Care Group
                      CRA
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                        A
                        Arunesh Tiwari
                        from Kolkata, West Bengal
                        Nov 26, 2016
                        Resolved
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                        Resolved

                        Address: Rewa, Madhya Pradesh
                        Website: nsdl

                        Please help acknowledge number [protected]
                        Jan 1, 2017
                        Complaint marked as Resolved 
                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                        Nov 26, 2016
                        Updated by Arunesh Tiwari
                        Please help my pancard not delivered address please help
                        Verified Support
                        Nov 30, 2016
                        NSDL e-Governance Infrastructure Customer Care's response
                        Dear Arunesh,

                        This has reference to the query/complaint raised by you.

                        The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                        For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
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                          Matilda1
                          from Bengaluru, Karnataka
                          Nov 21, 2016
                          Resolved
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                          Resolved

                          Address: Pune, Maharashtra

                          PAN Card Forms itself have discrepancy. Why is there a question called, "Name you would like to be printed on the PAN" on the Application? when you are so particular about name matching. Adding a lot of confusion in all this and giving so much of inconvenience to the customers. My PAN got rejected just for this reason, although my first name and surname are matching with the documents. Giving lame reasons like my family name is not there. If that is the case mention explicitly on your form that you want the name to be written that way only. Restructure your form.
                          Dec 23, 2016
                          Complaint marked as Resolved 
                          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 22, 2016
                          NSDL e-Governance Infrastructure Customer Care's response
                          To help resolve your PAN related issue/concern, email us the details on [protected]@nsdl.co.in or call on[protected]
                          I was applying for pan card and my temp token number is [protected]. Suddenly transaction was failed and payment has been deduct from my account of worth Rs110. I got the message on screen that your payment will be refund soon but till I dont have receive my payment in my account.

                          Kindly refund my payment.
                          Respected sir
                          iam a goverment school employee.my pran account was locked due to 5 attempts of wrong password please unlock my account and pleas esend me a new password
                          my pran account number:
                          [protected]
                          my mail id [protected]@gmail.com
                          thanking you sir
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                            pawan976
                            Nov 19, 2016
                            Resolved
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                            Resolved

                            Address: Pune, Maharashtra, 020
                            Website: nsdl.co.in

                            I have applied a online minor child pan card application ack. no. [protected] on dt. 04.8.16 and submitted the documents duly filled to NSDL on dt 19.8.16. They mailed me 3 things pending in my form. I contacted the customer care of NSDL. They informed me to send the scan copy of the documents by mail to them. I send the document to Nsdl by mail on dt 28.8.16 and I received a mail regarding receipt of the documents & informed me to further process the application on dt 31.8.16. But on 10.9.16 they sent a mail to me and asking the pendancy of the same 3 things again. I contacted the customer care again and Mr. shrikant told me that all the things are right and they are further processing the application and i will receive the pan card soon. Near a month has been passed and I have not received the pan card.
                            Now I request you to please look into the matter and resolved the things.

                            Thanking you
                            sincerely your's
                            Pawan kumar gupta
                            c-42 ambedkar nagar
                            alwar (Raj.)
                            Dec 24, 2016
                            Complaint marked as Resolved 
                            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 22, 2016
                            NSDL e-Governance Infrastructure Customer Care's response
                            Dear Pawan,

                            This has reference to the query/complaint raised by you.

                            The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                            For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
                            Please sir unlock my pran account no.[protected]. Due to five wrong attempts my account has locked and povided the new password in my registred moblile no. [protected].

                            Thaking You

                            Sanjeev Sharma R/O Dhalli, Teh. Hiranagar,
                            Distt. Kathua, State :- J&K Pin 184144
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                              lkahuf
                              from Kota, Rajasthan
                              Nov 16, 2016
                              Resolved
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                              Resolved

                              Address: Jaipur, Rajasthan
                              Website: [email protected]

                              Status of pan card no BXPPA6382Q shows that pan card returned original due to refusal of card holder. this is totally wrong. I went to the office of the first flight courier co.at vaishali nagar after the phone call of the courier co saying that your area is out of our coverage & you have to collect from there office.but there I was told that your card is sent to another office which is around five kms. from the vaishali office & that was closed then & I have to collect that on another day or they will deliver it to my home. please enquire and take some action against the courier co. Deepali Agrawal ack. no. [protected]
                              Dec 18, 2016
                              Complaint marked as Resolved 
                              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 17, 2016
                              NSDL e-Governance Infrastructure Customer Care's response
                              Dear Deepali,

                              This has reference to the query/complaint raised by you.

                              The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                              For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
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                                G
                                GA Ghanabathee
                                from Chennai, Tamil Nadu
                                Nov 10, 2016
                                Resolved
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                                Resolved

                                Address: 627006
                                Website: NSdl

                                Hi, MY name is Ganapathy form tirunelveli Tamilnadu.

                                Already i am apply the unsubscribing the scheme . i am Get the text sms for my four month amount is credited to my account but still not get my savings account .

                                Kindly check my payment details.

                                I am subscribe via MY own icici SAVINGS ACCOUNT BUT NOW THE BANKER SAID YOU SHOULD CLOSE YOUR SAVINGS ACCOUNT OTHER WISE NEXT MONTH WILL BE DEDUCTED .THEN I GIVE MY ALTERNATE ANOTHER BANK SAVING ACCOUNT DETAILS TO MY ICICI BANK .

                                I am Need my amount to my account, kindly tell me the processing status

                                ATAL PENSION YOJANA SCHEME
                                MY APY account number is[protected]
                                Dec 16, 2016
                                Complaint marked as Resolved 
                                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 15, 2016
                                NSDL e-Governance Infrastructure Customer Care's response
                                Dear Ganapathy,

                                This has reference to the query/grievance raised by you.

                                The concern shared will be analysed and the status will be sent to the email ID registered in the Permanent Retirement Account Number (PRAN).

                                For any other clarification/assistance, you may please call us at[protected] or write to us at info.[protected]@nsdl.co.in.

                                Thanks & Regards,
                                Subscriber Care Group
                                CRA
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                                  K
                                  kumarprashant321
                                  from Ranaghat, West Bengal
                                  Nov 4, 2016
                                  Resolved
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                                  Resolved

                                  I have resigned the services of corporation bank on[protected] after serving 16 months (Joined on[protected] and after resignation, i joined the bank of baroda. My pran has been created by corporation bank, but the contribution for nps is not credited in my pran account which is deducted every month from my salary. Now my pran account has been transfer to bank of baroda and my nps amount is credited regularly by bank of baroda but the nps amount of 16 months, which is deducted by corporation bank every months from my salary is not credited yet. I have mailed many times to corporation bank ho nps dept.in this regard and also contacted through phone then they sent us a format for forwarding through our present employer and i have sent. Now 2 yrs has been already passed and i have lost our interest on nps amount. So i requesting you kindly do the needful.

                                  My details are as under:

                                  Prashant kumar
                                  Pra no.[protected]
                                  Corporation bank e no. 23062
                                  Joined on[protected]
                                  Resigned on[protected]
                                  Zone - patna
                                  Dec 10, 2016
                                  Complaint marked as Resolved 
                                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 07, 2016
                                  NSDL e-Governance Infrastructure Customer Care's response
                                  Dear Prashant,

                                  This has reference to your query/grievance, reagrding your non-uploading of your contribution in your PRAN.

                                  In this regard, we wish to inform you that we have received your e-mail to info.[protected]@nsdl.co.in as on 04-Oct-2016 and the same will be replied shortly.

                                  Also in case of queries you may reach us on our board line number[protected].

                                  Thanks and regards,
                                  Subscriber Care Group
                                  CRA
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                                    I
                                    ilyas43
                                    Nov 1, 2016
                                    Resolved
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                                    Resolved

                                    Address: 380055

                                    To
                                    The nsdl...

                                    Ub : withdraw all my own money earliest

                                    Dear sir / m'am,
                                    I ilyas hussain saiyed from ex central railway employee and today i m suffering very bad financial conditions so plz this is to request to you give my total amount withdraw and i planing to shifting out of country i m living india so plz give support and give my own money...
                                    Pran card number :[protected]
                                    Pf number :[protected]
                                    Bank account number : bank of baroda : [protected]
                                    Thank you very much
                                    Aiyed ilyas hussain
                                    [protected]
                                    Dec 5, 2016
                                    Complaint marked as Resolved 
                                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                    Nov 01, 2016
                                    Updated by ilyas43
                                    plz i need my money today after death i dont use my own earned money, so plz understand and give support. thank you
                                    Verified Support
                                    Nov 03, 2016
                                    NSDL e-Governance Infrastructure Customer Care's response
                                    Dear Aiyed,

                                    This has reference to your query/grievance, reagrding procedure to withdraw from Tier-I.

                                    In this reagrd, we wish to inform you that we are in receipt of your e-mail send to info.[protected]@nsdl.co.in. We will check and reply to your query shortly.

                                    Also in case of queries you may reach us on our board line number[protected] or Toll Free No.[protected]using T-PIN).

                                    Thanks and regards,
                                    Subscriber Care Group
                                    CRA
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                                      B
                                      bakakuntal
                                      from Kolkata, West Bengal
                                      Oct 23, 2016
                                      Resolved
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                                      Resolved

                                      Address: Kolkata, West Bengal, 700030

                                      Dear sir,

                                      I have applied for a new PAN card through NSDL on 4th October.my acknowledgement number for the application is [protected].it;s already been 19 days and it is still showing Your application is under process at TIN Facilitation Center. Kindly call[protected]/42541984/42541986 for further processing of your application.

                                      Kuntal Pal
                                      [protected]
                                      Nov 28, 2016
                                      Complaint marked as Resolved 
                                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                      Oct 25, 2016
                                      Updated by bakakuntal
                                      now my application is showing it is under process at income tax department
                                      Verified Support
                                      Oct 26, 2016
                                      NSDL e-Governance Infrastructure Customer Care's response
                                      Dear Kuntal,

                                      This has reference to the query/complaint raised by you.

                                      The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                                      For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
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