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NSDL e-Governance Infrastructure Complaints & Reviews

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Updated: Jan 16, 2026
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NSDL e-Governance Infrastructure reviews & complaints page 227

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A
arjunkm
from Delhi, Delhi
Oct 23, 2016
Resolved
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Sir,
I am arjun kumar my pran card no.[protected]. i forgot my passward then i entered five times wrong passward, so my account has been locked. so please send me new passward & unlock my account or reply me how can i unlock my account. my e-mail id - [protected]@gmail.com.

Thanking you,

Yours faithfully,
Arjun kumar
Pran card no.[protected]
E-mail [protected]@gmail.com
Nov 26, 2016
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Oct 25, 2016
NSDL e-Governance Infrastructure Customer Care's response
Dear Arjun,

This has reference to your query/complaint raised by you.

In this regard, we wish to inform you that we have already replied to your query on 24-Oct-2016 against your E-mail dated 23-Oct-2016 received at info.[protected]@nsdl.co.in.

You are requested to check your email ID for the resolution of your query.
Respected sir i am O.Ramesh kiran my pran card no is[protected]. Due to some reasons my PRAN card has blocked. Pls provide as much information as possible a new i pin on my email.I.D. Which is-- rams.[protected]@gmail.com.
NSDL e-Governance Infrastructure Customer Care's response, Oct 26, 2016
Verified Support
Dear Ramesh,

This has reference to the query/grievance raised by you.

We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

For any other clarification/assistance from our side, you may please call us at 022-4090 4242 or write to us at [email protected].
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    A
    Ajay Renu
    from Noida, Uttar Pradesh
    Oct 18, 2016
    Resolved
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    Address: Ghaziabad, Uttar Pradesh, 201009
    Website: nsdl

    PAN CARD NOT RECEIVED
    Dear Sir/Madam

    I had applied for new PANCARD dated on 17/09/2016 and my acknowledgment number is [protected] but after long time I have not received my PANCARD nor my pan is allotted ..
    Everytime when I check the status online the application shows this message "

    our application is under process at TIN Facilitation Center. Kindly call[protected]/46/47/48/49 for further processing of your application.
    Please select type of application:
    Application Type
    ACKNOWLEDGEMENT NUMBER
    [protected]
    Oct 18, 2016
    Complaint marked as Resolved 
    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
    Verified Support
    Oct 20, 2016
    NSDL e-Governance Infrastructure Customer Care's response
    Dear Ajay,

    This has reference to the query/complaint raised by you.

    The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

    For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
    Nov 05, 2016
    supreetha n's response
    I miss my pran card and I DON"T know my pran card number & code also please help me i hope my request is fullfil
    CLIENT NAME:- NATARAJ T.N
    GROUP "D"
    PRIMARY HEALTH CENTER BANAVARA ARSIKERE TALUK
    HASSAN DISTRICT KARNATAKA STATE
    I M K Srivatsa have applied on line for TAN number and paid on line for acknowledgement number [protected] but have not got the acknowledgement form for downloading. I have tried to call and also send mails but of no avail. Can someone help out??
    I miss my pran card and I DON"T know my pran card number & code also please help me i hope my request is fullfil

    CLIENT NAME:- NATARAJ T.N
    GROUP "D"
    PRIMARY HEALTH CENTER BANAVARA ARSIKERE TALUK
    HASSAN DISTRICT KARNATAKA STATE
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      O
      Oliviya
      from Solapur, Maharashtra
      Oct 14, 2016
      Resolved
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      Address: Palwal, Haryana, 121107

      Kindly refer yo your office letter no. as/mk/hs/[protected] regarding objection case of mr. davender kumar pran holder no.[protected].
      In this regard it is submitted that the father of the decease has already been submitted bond of rs. 100/ - as per your requirement. it is requested to draw benefits in favour of ram charan.
      ([protected]@yahoo.com)
      [protected]
      Nov 18, 2016
      Complaint marked as Resolved 
      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
      Verified Support
      Oct 17, 2016
      NSDL e-Governance Infrastructure Customer Care's response
      We are in receipt of your query through info.[protected]@nsdl.co.in and will reply to the same shortly.

      Also in case of queries you may reach us on our board line number[protected].

      Thanks and regards,
      Subscriber Care Group
      CRA
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        A
        Amitchauhan1511
        from Delhi, Delhi
        Oct 13, 2016
        Resolved
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        Address: New Delhi, Delhi, 110019

        Hello i have applied for pan card for my wife after some days i checked status, it was your pan [ cfqpr6776b ] card returned undelivered due to [address not proper / incomplete ] on 01/06/2016 and lying in new delhi office

        Please send it to my office address if possible address is 603 international trade tower new delhi 110019.

        Or provide me your new delhi office address so i can collect from there.
        May 17, 2017
        Complaint marked as Resolved 
        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
        Verified Support
        Oct 14, 2016
        NSDL e-Governance Infrastructure Customer Care's response
        Dear Amit,

        This has reference to the query/complaint raised by you. You are requested to write your query/complaint to email ID [protected]@nsdl.co.in, for speedy resolution of grievances mentioning your acknowledgement number or PAN / TAN . Alternatively, you can also send your query/complaint to NSDL e-Governance Infrastructure limited using the following options-

        a. Visit the NSDL e-Gov website and write your query / complaint. The link is https://www.tin-nsdl.com/customerfeedback.php
        b. Reach us at our - TIN Call centre on[protected].
        c. Query / Complaint can also be sent vide letters, letter should be sent on following address.
        NSDL e-Governance Infrastructure Ltd,
        5th Floor, Mantri Sterling,
        Plot No. 341, Survey No. 997 /8,
        Model Colony, Near Deep Bungalow Chowk,
        Pune - 411 016
        Oct 15, 2016
        amiya4's response
        Dear Sir,

        I have opened Tier -1 and Tier -2 NPS and subsequently contributions are also made. But I could not able to log in CRA-NSDL site since long. my PRAN No is[protected]

        May kindly advice how to get I pin for logging into CRA website
        Oct 24, 2016
        CB Meena Irsm's response
        RojuzyhfLjhzkbfaojlxfxlj
        Dear sir
        my i-pin number not yet alloted by central recordkeeping agency under new pension scheme .My pran no-is[protected]. Pls do needful.
        Mujhse mera nsdl account lock ho gya h
        Isliye m isko log nhi kr pa th a hu
        Please ise unlock kijiye
        Aapki bahoot bahoot kripa hi hi
        Dhanyabad
        M railway m job Kota hi
        Station Master ki post par
        Southern railway m
        Madurai division
        My name is chhail Bihari meena
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          B
          bhagat1890
          from Abohar, Punjab
          Oct 12, 2016
          Resolved
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          Address: 144008
          Website: www.cra-nsdl.com

          My name is SUNNY R/o Jalandhar city and i m working in Punjab State Warehousing Corporation . My pran card no. is[protected], My Pran Card user id is not working and i-pin also blocked, so provide me user id and i-pin.
          My contact no. i s [protected] and email id is [protected]@yahoo.Co.In.My contact no. i s [protected] and email id is [protected]@yahoo.Co.In.
          Nov 14, 2016
          Complaint marked as Resolved 
          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
          Verified Support
          Oct 14, 2016
          NSDL e-Governance Infrastructure Customer Care's response
          Dear Sunny,

          We have replied to you through our dedicated email-ID: info.[protected]@nsdl.co.in on Oct 13, 2016. Regret the inconvenience caused to you.
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            P
            Panchuda
            from Kolkata, West Bengal
            Oct 6, 2016
            Resolved
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            Resolved

            Address: 743144

            Sir,

            I open an Atal Pension Yojana (APY) and contribute regularly. But I unable to track my contribution. So, While I trying to create IPIN, system shows an error massage 'PRAN not found in database'. Please resolve the issue as early as possible or send my IPIN password to my Mobile No. or email id.

            Name: BIPLOB KUMAR BOSE
            PRAN:[protected]
            Mobile No.[protected]
            email id: biplob.[protected]@gmail.com

            Thanking You
            Nov 7, 2016
            Complaint marked as Resolved 
            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
            Verified Support
            Oct 07, 2016
            NSDL e-Governance Infrastructure Customer Care's response
            Dear Biplob,

            We are in receipt of your e-mail send to Info.[protected]@nsdl.co.in. Further, we will check and reply you shortly for the same.

            Also in case of queries you may reach us on our board line number[protected].

            Thanks and regards,
            Subscriber Care Group
            CRA
            I had applied for PAN Correction on 04/10/2016 but my application was rejected. I had paid the fee of Rs.111.60 through online payment. The Acknowledgement no is N-[protected]. Please refund me my money as I am not getting any service from NSDL.
            I am customer of APY from last one year, My Pran No. is[protected], but my now my pran no. is not found in database.also we have not receive transaction statement.

            Please help me with good guidelines.

            Mail.id me.[protected]@rediffmail.com
            Mo.[protected]
            Dear Sir/Madam,

            I open an Atal Pension Yojana (APY) When I try to reset my password using PRAN, it is showing "PRAN not found in database". Please resolve the issue as early as possible or send my password to my Mobile No. or email id.

            Name: Jegan Nagarajan
            PRAN:[protected]
            Mobile No.[protected]
            email id: n.[protected]@gmail.com
            Dear Sir/Madam,

            I open an Atal Pension Yojana (APY) When I try to reset my password using PRAN, it is showing "PRAN not found in database". Please resolve the issue as early as possible or send my password to my Mobile No. or email id.

            Name: Pravin D Patil
            PRAN:[protected]
            Mobile No.[protected], [protected]
            email id: smart.[protected]@gmail.com
            Dear Sir/Madam,

            I open an Atal Pension Yojana (APY) When I try to reset my password using PRAN, it is showing "PRAN not found in database".

            Please resolve the issue as early as possible or send my password to my Mobile No. or email id.

            Name: Prasad Bhale
            PRAN:[protected]
            email id: [protected]@gmail.com
            Sir,

            I have opened an Atal Pension Yojana (APY) and contribute regularly. But I unable to track my contribution. So, While I trying to create IPIN, system shows an error massage 'PRAN not found in database'. Please resolve the issue as early as possible or send my IPIN password to my email id.

            Name: Reema SOMASUNDARAN
            PRAN:[protected]
            email id: [protected]@yahoo.co.in
            SIR, maine pahle bhi apply kiya tha jo mujhe na milkar vapas ho gaya jiska ack.no. [protected] and pan no. CYCPD6317F JOKI 11 APR 2017 KO DELIVERED HONA THA. AND SECOND ACKNO..[protected] JOKI UNDER PROCESS HAI.Pls koi ek pan card bhejne ki kripa karen.great thanks, sir..
            Dear Sir/Madam,

            I open an Atal Pension Yojana (APY) When I try to reset my password using PRAN, it is showing "PRAN not found in database".

            Please resolve the issue as early as possible or send my password to my Mobile No. or email id.

            Name: Sanjeev Sethy
            PRAN:[protected]
            email id: [protected]@live.in
            Mobile: [protected]
            I opened an NPS account and got the PRAN number. But when trying to set IPIN, it says PRAN not found in database. How much time does it take to get reflected in database?
            Sir,

            I open an Atal Pension Yojana (APY) and contribute regularly. But I unable to track my contribution. So, While I trying to create IPIN, system shows an error massage 'PRAN not found in database'. Please resolve the issue as early as possible or send my IPIN password to my Mobile No. or email id.

            Name: Anandhan A
            PRAN:[protected]
            email id: [protected]@gmail.com
            Dear Sir/Madam,

            I have opened my Atal Pension Yojana (APY) on 27/07/2016 When I try to reset my password using PRAN, it is showing "PRAN not found in database". Please resolve the issue as early as possible or send my password to my Mobile No. or email id.

            Name: Srinivasan K
            PRAN:[protected]
            Mobile No. [protected]
            email id: [protected]@gmail.com
            Dear Sir/Madam,

            I have opened my Atal Pension Yojana (APY) on 18/04/2017 When I try to reset my password using PRAN, it is showing "PRAN not found in database". Please resolve the issue as early as possible or send my password to my Mobile No. or email id.

            Name: Ramesh Sulibhavi
            PRAN:[protected]
            Mobile No. [protected]
            email id: [protected]@yahoo.co.in
            HI,
            PRAN[protected]
            mahesh.[protected]@outlook.com
            While login Getting error PRAN not found in Data base. even when i try to reset password.
            Please Look into this.
            Hi,

            PRAN[protected]

            Not able to set IPIN, got error Pran not available in database.

            Regards,
            Lingesh
            Dear Sir/Madam,

            I have opened my Atal Pension Yojana (APY) on 10/08/2018. When I try to reset my password using PRAN, it is showing "PRAN not found in database". Please resolve the issue as early as possible or send my password to my Mobile No. or email id.

            Name: Vijayalakshmi Nair
            PRAN:[[protected]]
            Mobile No. [protected]
            email id: [protected]@gmail.com
            SIR,
            I opened an NPS account and got the PRAN number. But when trying to set IPIN, it says PRAN not found in database. How much time does it take to get reflected in database?
            Mobile num- [protected]
            emailid- tsk.[protected]@gmail.com
            Sir,

            I open an Atal Pension Yojana (APY) and contribute regularly. But I unable to track my contribution. So, While I trying to create IPIN or password, system shows an error massage 'PRAN not found in database'. Please resolve the issue as early as possible or send my IPIN password to my Mobile No. or email id.

            Name: Rajesh Sharma
            PRAN:[[protected]]
            Mobile No.[[protected]]
            email id: [protected]@gmail.com

            Thanking You
            Sir
            I opened an NPS account on[protected] and my aggregator is LIC HOUSING FINANCE LTD., When I try to reset password using PRAN, it is showing ''PRAN NOT FOUND IN DATABASE".Pease resolve the issue as early as possible and send my password to my mobile no. or email id.

            Name : Rajender Paul
            PRAN :[protected]
            Mob no. : [protected]
            Email : 55raj.[protected]@gmail.com
            Hi sir/Madam,

            I open an Atal Pension Yojana (APY) When I try to reset my password using PRAN, it is showing "PRAN not found in database". Please resolve the issue as early as possible or send my password to my Mobile No. or email id.

            Name : Gopinath
            PRAN :[[protected]]
            Mob no. : [+91-[protected]]
            Email : [protected]@gmail.[protected]@gmail.com
            NathGopiR's reply, Jun 10, 2019
            Current Email : [email protected]
            Dear Sir/Madam,

            I open an Atal Pension Yojana (APY) in 26th Nov 2015. When I try to reset my password using PRAN, it is showing "PRAN not found in database". Please resolve the issue as early as possible or send my password to my Mobile No. or email id.

            Name: NIRANJAN J
            PRAN:[protected]
            Mobile No.= [protected]
            email id: [protected]@gmail.com
            Hi
            I have Subscribed atal bhari pension yojana few weeks back through online sbi. Account is created and first installment is also deducted but i am unable to create IPIN as getting error "PRAN not found in Database"

            Here are details
            Name : Pradnya H R
            PRAN[protected]
            I have opened Atala Bihari pension for my wife through online SBI bank. I am unable to track statement with my pran as i keep getting error "PRAN not found in data base "
            Here are details
            Name : Pradnya H R
            PRAN:[protected]
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              M
              mohanty abinash
              from Bhubaneshwar, Odisha
              Oct 1, 2016
              Resolved
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              Address: Mumbai City, Maharashtra, 400013
              Website: www.npscra.nsdl.co.in

              Dear All,

              I have subscribed ATAL PENSION YOJNA under government scheme at CANARA BANK khurdha branch, odisha.
              My PRAN number is[protected] and i have contributed 6 month already through auto debit process from my bank account.
              But till now i have no PRAN Card get from NSDL .
              I want to log in through online on internet for better experience of ATAL PENSION YOJNA and there is a facility for APY subscriber but when i want to create a user id then the error message come again and again that your PRAN number is not found in CRA database.

              I went to my branch and ask for them and the bank staff said to me that wait for some days when your pran card come to us then we will giving to you and then you can log in on the APY portal.

              But till now ther is no PRAN card given by NSDL to me. So kindly look into this matter and give me a solution. I have already raise a grievance which Token no is 60011808. but there is no response.

              Regard's
              Abinash mohanty
              Nov 4, 2016
              Complaint marked as Resolved 
              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
              Verified Support
              Oct 04, 2016
              NSDL e-Governance Infrastructure Customer Care's response
              Dear Abinash,

              We have replied to you through our dedicated email-ID: info.[protected]@nsdl.co.in on Oct 03, 2016. Regret the inconvenience caused to you.
              Nov 08, 2016
              Updated by mohanty abinash
              till now i have no replied from e-nsdl.

              kindly give me some knowledge about how can i get my apy card . and how can i login in online page of apy.
              Pran card printed date of birth 10 april 1971 has wrong. currect date of birth 10 june 1971.. so plz. currect date of birth allocted my pran card.
              NSDL e-Governance Infrastructure Customer Care's response, Oct 14, 2016
              Verified Support
              This has reference to the query/complaint raised by you. You are requested to email your query/complaint to the dedicated CRA email ID [email protected], mentioning your Permanent Retirement Account Number (PRAN). Alternatively, you can also register a query/complaint with the following options-
              a. Logging on the website www.cra-nsdl.com with the user ID (PRAN) and Internet Personal Identification Number (IPIN) allotted to you.
              b. Calling CRA’s helpline number (Toll-free) 1800-222-080 and authenticating yourself with the Telequery Personal Identification Number (T-PIN) allotted to you.
              c. Writing to CRA in prescribed format (Form G1-which is available on our website-www.npscra.nsdl.co.in under the menu ‘Subscriber Corner’). If Form G1 cannot be downloaded by the subscribers, they can simply write a letter to CRA and send it to the following address:
              NSDL e-Governance Infrastructure Ltd.
              1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
              We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
              Sir my nsdl account locked .plz give me new password. I'm number of time traing to new password but not successful. My account no[protected] my Mollie no [protected] my mail I'd [protected]@gmail.com Name T.PAVAN KUMAR KURNOOL A.P SIR GIVE ME NEW PASSWORD PLZ..SEND...
              NSDL e-Governance Infrastructure Customer Care's response, Oct 14, 2016
              Verified Support
              This has reference to the query/grievance raised at “Consumer Forum”.

              We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

              For any other clarification/assistance from our side, you may please call us at 022-4090 4242 or write to us at [email protected].
              Receiving messages from NSDL related to PRAN account created n uploaded/credited the tier1 account from past couple of months.
              How do i come to know my PRAN number which exist, as we don't know it.

              Name:Khalida Bootwala
              Contact no: [protected]

              Contact me if you need any more details.
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                H
                Harshendra Kumar R
                from Bengaluru, Karnataka
                Sep 30, 2016
                Resolved
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                Address: Pune, Maharashtra, 560096
                Website: egov-nsdl.co.in

                At the end of july, i submitted an application on the nsdl e-governance website for getting my address and other details updated on my pan card.
                I tried paying the fees of rs 116.20, but the transaction did not go through even after 3 tries. However, i noticed the next day that the transactions showed on my credit card.
                On contacting the customer care, i was informed that there was an ongoing issue with the nsdl website and i should submit a fresh application. I was also told that the 3 prior transaction would be reverted. I followed the instruction and submitted a fresh application and did not have any problems with it.
                However, till this date, i have not received the complete refund on the 3 transactions that were in error on 29th july 2016.

                I have exchanged about 20+ emails and called their customer care more than 7 times over the last month and a half now.

                The only e-mail response i have gotten so far is -
                "we thank you for your below e-mail with regard to your application submitted to nsdl vide acknowledgement number [protected]
                We have escalated your issue to the relevent department and will respond to you shortly.
                We regret the inconvenience caused to you and request your co-operation in this regard."

                I have got this over and over again every couple of days when i ask for an update.

                When i call the customer care (And i have talked to operations manager too couple of times), i receive assurances that it will be processed in the next 48 hours but no one is keeping up on their words.

                My frustration reached new heights today when the customer care rep denied completely that they have got an e-mail from me on this issue; when in fact i have received 6 responses from various members of their customer care team.

                Such blatant lies to cover up, the inaction and lack of transparency show the sorry state of affairs at the nsdl office. Given the level of indifference and apathy that is being shown here for an issue, they might as well dissolve the customer care team. It will at least save some time and frustration for the end user.

                -harsha
                May 13, 2017
                Complaint marked as Resolved 
                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                Verified Support
                Sep 30, 2016
                NSDL e-Governance Infrastructure Customer Care's response
                Dear Harshendra,

                This has reference to the query/complaint raised by you.

                The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
                Oct 02, 2016
                Updated by Harshendra Kumar R
                As I said earlier, I have sent more than 10 e-mails to [protected]@nsdl.co.in and called[protected] about 6 times now over the last month and spoken to 3 different operations managers!!!.. There hasn't been one hint of an update from NSDL side.
                Dear Sir/ Madam, I have applied for a new PAN card, but unfortunately I could not take a print out of the acknowledgement form. Request you to please e-mail me my acknowledgement form at your earliest. My details are as follows e-mail id: shyammahali1991gmail.com Acknowledgement No:[protected]Thanks and Regards mina mahali
                I am Satish kumar, My PRAN No.[protected] Forgot my password then I entered five times wrong password so my account unlock my account
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                  N
                  natarajanisha
                  Sep 26, 2016
                  Resolved
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                  Resolved

                  Address: Pune, Maharashtra, 60061
                  Website: www.tin-nsdl.com

                  Acknowledgment Number : [protected]
                  Name : NATRAJAN SIVARAMAKRISHNAN
                  Category : Individual
                  Status : Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.

                  Called the customer service number but they are not able to help either. It seems as though the ITD Dept is taking a long time to confirm status.
                  Oct 31, 2016
                  Complaint marked as Resolved 
                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 28, 2016
                  NSDL e-Governance Infrastructure Customer Care's response
                  Dear Natrajan,

                  This has reference to the query/complaint raised by you.

                  The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                  For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
                  Dear Sir,

                  I have already applied and paid for change of my Jurisdiction of my Pan Card from Bangalore, Karnataka to Kolkata, West Bengal but it is still showing same as Karnataka.Please do the needful at the earliest.

                  Regards
                  Abdullah Isa
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                    Tarunkumar Rai
                    from Indore, Madhya Pradesh
                    Sep 25, 2016
                    Resolved
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                    Resolved

                    Address: 495691

                    I am tarun kumar rai, my pran card no.[protected]. i forgot my passward then i entered five times wrong passward, so my account has been locked. so please send me new passward & unlock my account or reply me how can i unlock my account. my e-mail id - [protected]@gmail.com.
                    Thanking you,

                    Yours faithfully,
                    Tarun kumar rai
                    Pran card no.[protected]
                    E-mail [protected]@gmail.com
                    Oct 30, 2016
                    Complaint marked as Resolved 
                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 29, 2016
                    NSDL e-Governance Infrastructure Customer Care's response
                    Dear Tarun,

                    This has reference to the query/grievance raised by you.

                    We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

                    For any other clarification/assistance from our side, you may please call us at[protected] or write to us at info.[protected]@nsdl.co.in.

                    Thanks & Regards,
                    Subscriber Care Group
                    CRA
                    I'm having CPF A/C NO.[protected] for which i apply either to transfer of settle my account to Head Post office, Ramanathapuram, O/O the general manager, Postal accounts and finance, Tamilnadu circle, chennai-600008
                    Dear Sir/Madam,

                    I had applied with NSDL online for a new Pan Card. my token no.- [protected]. My application was not proceed due to OTP

                    Kindly refund my PAN processing fee.

                    Hope you will do the needful !!

                    Thanking you
                    Deae sir
                    This is Nitin Kumar Kaushal. I lost my pran card and ipin everything due to lost of my document file. I just want to know my pran no. And ipin. Please send me all on my mail id [protected]@gmail.com. Or contact me on [protected].
                    I am very thankful too you
                    Nitin Kumar Kaushal
                    Pan no. CFQPK7975B
                    [protected]
                    [protected]@gmail.com
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                      U
                      U.Kiran
                      from Rajampet, Telangana
                      Sep 19, 2016
                      Resolved
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                      Resolved

                      Address: Dakshina Kannada, Karnataka, 575003

                      Dear sir,

                      My NSDL-PRAN Card No.[protected] named U.Kiran. I have paid Rs.1200/- form Andhra Bank, Hampankatta Branch Mangalore. Initially they said we have to pay the same amount every year. Since four months i had enquired on this regard. They say it is not active. . My email id [protected]@rediffmail.com mobile No.[protected]. There is no response in my mobile so far. Please respond.

                      Regards,
                      U.Kiran
                      Oct 24, 2016
                      Complaint marked as Resolved 
                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 21, 2016
                      NSDL e-Governance Infrastructure Customer Care's response
                      Dear U.Kiran,

                      This has reference to the query/grievance raised by you.

                      We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

                      For any other clarification/assistance from our side, you may please call us at[protected] or write to us at info.[protected]@nsdl.co.in.
                      Pran card printed date of birth 10 april 1971 has wrong. currect date of birth 10 june 1971.. so plz. currect date of birth allocted my pran card.
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                        S
                        Sarojkr
                        from Mumbai, Maharashtra
                        Sep 13, 2016
                        Resolved
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                        Resolved

                        Address: 712248
                        Website: nsdl

                        Dear Sir,

                        I have applied for pan card & acknowledgement no. is n-[protected] on 06.09.16, But I was check the status on nsdl web site for status. Then I found status is Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application.

                        I was never applied before.

                        Please help me. I have most urgent for Pan Card.

                        Thanks & regards,

                        Rambachan
                        Oct 18, 2016
                        Complaint marked as Resolved 
                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 16, 2016
                        NSDL e-Governance Infrastructure Customer Care's response
                        This has reference to the query/complaint raised by you.

                        The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                        For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
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                          V
                          vikramkorg
                          Sep 2, 2016
                          Resolved
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                          Resolved

                          I have applied for PAN Card and the same is dispatched with BLUE DART COURIER in Waybill No:-[protected] with Pan card no:- ENJPK1013H, dated[protected] and the same is returned back undelivered returned to NSDL on[protected].Return waybill no: [protected]. Kindly re-send the same by of Postal Department and do needful. Thanking you,

                          Vandhita Korgaonkar
                          Mob.[protected]
                          Oct 8, 2016
                          Complaint marked as Resolved 
                          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                          Sep 02, 2016
                          Updated by vikramkorg
                          VANDHITA VIKRAM KORGAONKAR
                          HOUSE NO 94,
                          NAIKA WADDO,
                          CALANGUTE, BARDEZ,
                          GOA 403516
                          OPP: HOTEL NEELAM NEAR KFC.

                          Vandhita Korgaonkar
                          Mob.[protected]
                          Verified Support
                          Sep 07, 2016
                          NSDL e-Governance Infrastructure Customer Care's response
                          Dear Vandhita,

                          This has reference to the query/complaint raised by you.

                          The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form.

                          For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in.
                          Sir/ mam,
                          I have lost my PAN card last month, please re-issue my PAN card at my permanent address( Rangagara Huj, Huj Rangagara, Nagaon, Assam. Pin 782002 (M) [protected]
                          My PAN no. AEJPY1989D
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                            S
                            Sonasanghani
                            from Kosamba, Gujarat
                            Aug 26, 2016
                            Resolved
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                            Resolved

                            Address: Ahmedabad, Gujarat, 382330

                            Respected sir

                            I am sonaben bavalbhai sanghani

                            Pran no:[protected]

                            Activation date:-21/6/2016
                            I want to change my password but unfortunately i forgot my secret question's answer and my cpf account is locked unfortunately. How can unlock my account? Pls give me information. It is very urgent pls help me.

                            Your faithful
                            Sona b sanghani
                            From ahmedabad
                            Oct 1, 2016
                            Complaint marked as Resolved 
                            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 31, 2016
                            NSDL e-Governance Infrastructure Customer Care's response
                            Dear Sona,

                            This has reference to the query/grievance raised by you.

                            We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

                            For any other clarification/assistance from our side, you may please call us at[protected] or write to us at info.[protected]@nsdl.co.in.
                            Respected sir,
                            My name is BALARAM SINGHA, Pran no is[protected]. By using wrong password, my account is lock. please help me to reopen my account. my email address - balaram.[protected]@gmail.com.
                            Thanking ...

                            Yours faithfuly. ..
                            CT/GD-BALARAM SINGHA
                            05 TH, NDRF, PUNE.
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                              D
                              Dhaneshwart
                              Aug 24, 2016
                              Resolved
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                              Resolved

                              Address: Nashik, Maharashtra

                              Hello sir,
                              With due to respect, i dhaneshwar tandia my pran no. Is[protected]. I entered correct password but my account did not open. So please provide me a new i-pin no. So that i reopened my account and i also want to change mob no. My new mob. No is [protected].
                              Plz send new l-pin no in my email id. [protected]@gmail.com

                              For this, i always grateful to you


                              Your's faithfully,
                              Dhaneshwar tandia
                              Pran no.[protected]
                              [protected]@gmail.com
                              Sep 25, 2016
                              Complaint marked as Resolved 
                              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                              Aug 24, 2016
                              Updated by Dhaneshwart
                              I am dhaneshwar tandia. I have forgot my password of my NPS PRAN NO.[protected] So Please send me password for my PRAN NO.on my email ID [protected]@gmail.com. so that I will able to check the details of my account Regards dhaneshwar tandia, PRAN NO.[protected]
                              Verified Support
                              Aug 25, 2016
                              NSDL e-Governance Infrastructure Customer Care's response
                              Dear Dhaneshwar,

                              This has reference to the query/grievance raised by you.

                              We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

                              For any other clarification/assistance from our side, you may please call us at[protected] or write to us at info.[protected]@nsdl.co.in.
                              My name is dharmener. My pan card is not delivered on my communication address. My acknowledgement no is - [protected]. My pan card no is -cobpd4325j. My phone no is - [protected]. My email id is- [protected]@gmail.Com. please help me to delivered my pan card on my address. I try my best . but is not working
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                                S
                                Sudeep sutariya
                                from Bardoli, Gujarat
                                Aug 23, 2016
                                Resolved
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                                Resolved

                                Address: Sabarkantha, Gujarat

                                I am a government employee working in bank of india. And i have account on tire i - on nsdl central record keeping agency.
                                My user id =[protected] but due to some wrong attempts my password will not working so my account is being locked.
                                Therefore plz give me a another new password and unlocked my account so that i can see my account summery
                                Then i would ever great full before you.
                                Sudeep sutariya
                                Bank of india salal
                                Ta prantij dist sabarkantha
                                Gujarat
                                Mobile no [protected]
                                Sep 28, 2016
                                Complaint marked as Resolved 
                                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 25, 2016
                                NSDL e-Governance Infrastructure Customer Care's response
                                Dear Sudeep,

                                This has reference to the query/grievance raised by you.

                                We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

                                For any other clarification/assistance from our side, you may please call us at[protected] or write to us at info.[protected]@nsdl.co.in.
                                Pran no is[protected] pl send my a.C details on my address address kendriya vidyalaya cantt. Kanpur or e mail [protected]@gmail.Com
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                                  J
                                  Js kadagi
                                  from Hansot, Gujarat
                                  Aug 18, 2016
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                                  Address: Dharwad, Karnataka, 580008

                                  I have not received my pran card. No,[protected]. Priyanka j kadagi. Don 01.06.1983
                                  NSDL issue PAN no.-ALEPK5099C for 2 persons so after request NSDL cancelled my PAN No.-ALEPK5099C and I am handover pan card by speed post to NSDL. NSDL issue me a new PAN card but it was not updated by bank, they required cancellation letter of old PAN card. So please send me a cancellation letter of PAN no.-ALEPK5099C.
                                  PAN Card not Received

                                  Sir/Madam,

                                  Below is the reference no. for change in Name of PAN Card :

                                  Ack No. N-[protected]
                                  PAN card No.. ABUPG9059Q

                                  Requesting you to kindly look into the issue and issue the amended PAN Card at earliest.

                                  ADITENDRA KUMAR GUPTA
                                  [protected]
                                  [protected]@yahoo.co.in
                                  Dear Sir/Madam,

                                  i filled the application for name and address, DOB change in my PAN Card...But

                                  I have not received my pran card till today...

                                  Below is the reference no. for change in Name of PAN Card :

                                  Ack No. N-[protected]

                                  PAN card No.. ABUPG9059Q

                                  Requesting you to kindly look into the issue and issue the amended PAN Card at earliest.

                                  Thanking you,

                                  Aditendra kumar gupta
                                  [protected]
                                  [protected]@yahoo.co.in
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                                    N
                                    nandha1972
                                    from Mumbai, Maharashtra
                                    Aug 12, 2016
                                    Resolved
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                                    Resolved

                                    Address: 625003

                                    Dear sir,

                                    i applied pan card for my company on the name of geomass homes .the application form 49A sr .no[protected]
                                    the processing fee coupon no[protected] applied on 25 .02.2016

                                    i here by know my pan card number by tracking status is AAPFG3615G.

                                    my pan card is returned to mumbai office because of non submission of address proof in post office .now i submit my proof to post office.

                                    i here by request u to resend my pancard to the address mentioned in pancard

                                    thanking you
                                    geomass homes

                                    R.Nandagopal
                                    Sep 18, 2016
                                    Complaint marked as Resolved 
                                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 18, 2016
                                    NSDL e-Governance Infrastructure Customer Care's response
                                    Dear R.Nandagopal,

                                    To help resolve your PAN related query/concern, reach us on [protected]@nsdl.co.in or call on[protected]
                                    Maro pran kit number avi gayo che pan pran kit haju avel nathi to dsp office planpur male tevu karva vinnati che
                                    NSDL e-Governance Infrastructure Customer Care's response, Aug 19, 2016
                                    Verified Support
                                    Dear Jayeshkumar,

                                    This has reference to the query/complaint raised by you. You are requested to email your query/complaint to the dedicated CRA email ID [email protected], mentioning your Permanent Retirement Account Number (PRAN). Alternatively, you can also register a query/complaint with the following options-
                                    a. Logging on the website www.cra-nsdl.com with the user ID (PRAN) and Internet Personal Identification Number (IPIN) allotted to you.
                                    b. Calling CRA’s helpline number (Toll-free) 1800-222-080 and authenticating yourself with the Telequery Personal Identification Number (T-PIN) allotted to you.
                                    c. Writing to CRA in prescribed format (Form G1-which is available on our website-www.npscra.nsdl.co.in under the menu ‘Subscriber Corner’). If Form G1 cannot be downloaded by the subscribers, they can simply write a letter to CRA and send it to the following address:
                                    NSDL e-Governance Infrastructure Ltd.
                                    1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai – 400013
                                    We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
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                                      B
                                      Balraj Singla
                                      from Gurgaon, Haryana
                                      Aug 12, 2016
                                      Apr 2, 2023
                                      This thread was updated on Apr 2, 2023
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                                      Payment failed but money deducted from bank account

                                      Dear sir i make a online application from debit card mode token no.[protected] dt.04/08/2016 time 13.18.46 name tarsem singh s/o ajmer singh dob 01/01/1980 but transaction failed ammount debit from my hdfc account name balraj singla application success 2nd time please reverse my ammount statement attached ref. No.[protected]...
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                                      M
                                      meokoyyuru
                                      from Hyderabad, Telangana
                                      Aug 11, 2016
                                      Resolved
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                                      Resolved

                                      Address: Visakhapatnam, Andhra Pradesh, 531116

                                      Sir already applied for pran no to kum palasi eswaramma employee id no.0253407 ack no[protected].In the status it is informed this ppan already exit in database ppan no 0253407. If pran no is allotted to the above individual please inform the pran no other wise give suggestion for allotment of pran no. To the following mail address

                                      [protected]@gmail.Com
                                      Varma.[protected]@gmail.Com
                                      Sep 18, 2016
                                      Complaint marked as Resolved 
                                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 16, 2016
                                      NSDL e-Governance Infrastructure Customer Care's response
                                      This has reference to the query/grievance raised by you.

                                      We would like to inform you that your query/grievance has been resolved and the status of the same has been sent to your email ID registered in the Permanent Retirement Account Number (PRAN).

                                      For any other clarification/assistance from our side, you may please call us at[protected] or write to us at info.[protected]@nsdl.co.in.
                                      On 04-Aug-2016 i had applied for Correction pan card but while completing the transaction website of nsdl did not respond and payment has been deducted from my credit card account. My transaction no is 113397. So you are requested to refund the sum

                                      04-Aug[protected]Aug-2016)
                                      POS PRCH
                                      (POS 113397 NSDLPAN MUMBAI
                                      Debit Rs. 116.20)
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