NSDL e-Governance Infrastructure Complaints & Reviews

I applied for PAN card on https://www.pan.utiitsl.com/PAN_ONLINE/CSFPANApp. Transaction is successfully completed and money 106.90 deducted from my account. After the transaction it shows a message "your digital pan application is rejected as uid demographic authentication is not exact match. Please apply through physical submission mode".

My amount is still not refunded. How to get the Amount.

Reference Number : VA[protected]

U-Q[protected]

I registered for NPS on 6th feb, 2022 through enps website. I had successfully registered and received my PRAN through email but I did not receive any email for generating my account password.

Registered email id: tripti97.[protected]@gmail.com
PRAN [********7196]

Please help me with this issue as I'm not able to login to my account.

Hi Sir/Mam,

I am not able to login to my eNPS account and getting error as - user is inactive

Please help in getting this resolved as soon as possible. My PRAN no is[protected].

Thanks in advance.

I created NPS account recently and registration was complete and PRAN number is also allocated to me.

PRAN[********1459]

But I am unable to reset password in order to login to my NPS account.

I am getting below error while trying to Generate password :-
Unauthorized user.

Need help

Sir I have applied for my PAN card on 29 Dec 2021 and it's show that my PAN card has been delivered to my address via kerry Indev Express but it's not received my me and anyone else...
Actually it's to be delivered on saharanpur address and i have attached the attachment just see the city where they delivered it it's written as MRT and I have called the delivered person he said I don't know any thing and he behave very rudely with me...
What's the behaviour is this it's a matter of someone important document PAN card...
If this happen to us how we would trust any online deliverey person...
If someone listening to my compalin ..
Take a look into this matter...

I applied for pan for my wife however application not process no specific reason was there but NSDL. they just mentioned cannot process.
However, money got deducted from bank Transaction id - UPI:[protected].

Please help to get refund

I created pan card from e filing website on[protected]
But when I applying for physical pan, it showing record not found in itd master.
Pan number :- FHFNPM8007L
Dob :- 19/11/2002

Your e-KYC /e-Sign based request has failed hence you cannot proceed the application with e-KYC /e-Sign mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days.
TOKEN NUMBER [protected]
GMAIL [protected]@GMAIL.COM
DATE OF BIRTH 10 JUN 1998
MOBILE [protected]

Sunny kumar
from delhi,
Feb 5 2022
Dear Sir,
I have applied for a new PAN Card in the name of Sunny kumar which dispatched our address in january 5. I couldn’t receive the PAN Card as our home was closed when the local Post Man reached our home. Later, after couple of days we contact the Post Man regarding the post. He told that he kept with him for four days and returned to the sender address.

Therefore, I requesting your resend my PAN Card to same address and I mentioned our details below.

Applicant Name: SUNNY KUMAR
Acknowledgement Number: [protected]
Date of Application: 05 nov 2022
Mobile NO: [protected]

My pran is not reflecting in database error is coming

pran no:[protected]

kumar ramchandra naidu

contact [protected]

I created NPS account recently and registration was complete and PRAN number is also allocated to me.

PRAN :[protected]

But I am unable to reset password in order to login to my NPS account.

I am getting below error while trying to reset password :-
Unauthorised user or PRAN not found in databse

I tried to apply PANCARD individual online and all the payment done after that the site shows that I can't E-KYC/e-verify the details through online. and I need to apply physically. the message is "Your e-KYC /e-Sign based request has failed hence you cannot proceed the application with e-KYC /e-Sign mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days."
Also they says that I will only get refund with in 7 days. my temporary token id is [protected] and I paid through upi transaction id is :[protected] on 02/02/2022.

When I checked internet this is the main complaint of this site and many people not get refund as per their comments. so the govt. is not solving the issue of the website due to this and they are getting lots of money.

I forcibly request to give the amount with in 1 day or give interest for the amount after 1 day in day basis when returning.

Dear Support,

My name is Sunita Rawat and applied for correction in PAN card. My PAN card is not delivered by trackon courier (tracking ID:[protected] yet due to insufficient address while address is also updated in PAN card. There is no communication made by company. Please arrange to resend the same and update the additional contact number for better communication ([protected]/[protected]). Attached acknowledgement number screenshot. Please do needful. Thanks!

Since more than 1.5 months i am trying to update my wife Name in Pancard . I have completed all the process as asked including payment . But in last step at the time of E KYC verification it is showing error "error while getting ekyc details, please try again ok". I tried multiple times but every time there is same error. Kindly try to help me fix the issue. so that we can update name accordingly.

Your application is under process at NSDL - TIN Facilitation Center.You may contact TIN FC[protected]/46/47/48/49 where the application was submitted by you

I tried to fill the pan application through the nsdl website and selected the e-sign verification process. after filling in all the required details it took me to the payment page and I have made my payment using Paytm.
The payment got deducted and it took me to 'your request cannot be processed, please try after some time. I am not able to proceed further.

My token no is:[protected]

I applied for a Pan card on 17th January 2022 and because of some wrong details, the process was terminated but the money was deducted and it was said that the money will be refunded within 7 days but it has been over 10 days but the refund has not been refunded. The payment receipt has been attached. The UPI reference ID[protected]

I have not yet got any mail from nsdl regarding my ipin for the NPS. I had got the PRAN number immediately in the mail. my PRAN number is[protected].

Sir, i have mistakenly written my answer sheet in tick mark instead of bubbles in my omr sheet. I have appeared the exam on 19/01/2022 in Diphu center. I m really worried and tensed sir whether my answer will be checked or not. Please help me sir..
Yours faithfully
Diksha kadel
Id no- 320433

Sir,

I had applied for PAN using online facility on 24/1/2022, Acknowledgment Number : [protected]and I have digitally signed my application using e Sign, I have uploaded my Aadhaar document and bank passbook as proof..

On completion I received this message,

"Thank you for using online facility for PAN application.

If you have digitally signed your application using eSign/eKYC then there is no need to forward physical documents. "

But now when i check my PAN Application Status it shows

"We have not yet received the supporting documents with respect to your PAN application. Kindly submit the requisite documents to NSDL to enable us to process your PAN application at the earliest. For further details, please read the guidelines and instructions or contact TIN Call Center at[protected]"

Please check my Application ... And reply what i need to do..