NSDL e-Governance Infrastructure Complaints & Reviews

Dear Sir,

I have been trying to apply for pan application, but with no avail. Every time I try to e-sign the form 49 A online via aadhaar, a message pops up stating "Your request cannot be processed. Please try after sometime."

Kindly look into the matter as soon as possible. Here is the registered token no.: [protected].

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Hi.
I have created the nps account and pran is also generated. But while setting ipin/password first time, i am getting error as pran not found in the database. Please help. Thanks.

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I

Irap

Aug 9, 2020

My PRAN is[protected]

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Website: www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

I applied for pan card today on 09/08/2020. And submitted my application and then did payment of rs.107 /- through paytm. But at the time of adhaar ekyc authentication it failed and is showing the message that, we unable to proceed due to mismatch some details of pan application with uidai database and you application fee will be refunded within seven working days.
I have further attached the screenshot of the above. So how and where will i get my money back. And should i apply again for pan application.
Token number: [protected]
Transaction reference number: 20200809111212800110168508339921487

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Oct 3, 2020

Complaint marked as Resolved

Thanks for resolving my refund issue, got my payment of Rs.107 back the next day through Paytm.

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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S

Shank.001

Aug 16, 2020

It's been 7 days now still no refund received, not even any reply to the complaint.☹️😢

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S

Shank.001

Aug 17, 2020

Thanks you very got my refund.😇
Sorry, please neglect my last comment.🙏

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Hello i have got discrepancy letter for my pan application i have submitted necessary documents still discrepancy has not been removed i have tried to call nsdl customer care but call is not receiving my acknowledgement no [protected]
Plzzz response as soon as possible my mail id [protected]@gmail.com

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Address: Esi sector 5 Vashi Navi Mumbai

My name is sunil khandelwal registered with esi vashi navi mumbai my registration no is [protected]. My father approached to esi vashi on 7.8.20 to visit surgeon. But no doctor is available. They had refered to tie up hospital suyush at seawood where no surgeon be is available. The available compounder/ rmo checked and told no surgeon is available. But this will be billed to esi without providing. My father has been harrashed and no treatment given

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Address: Times Tower, 1st Floor, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, PIN - 400013.

I've paid the fee of new pan card online 2 times at first i did the transaction through paytm and second time i've done it through bill desk both of the transaction were failed and highlighting that money was deducted from my account 106.90 rupees twice which costs me 213, this is the condition of our government websites which encourage the people to use another website for govt services. Failure of dihital india

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Recently i tried to update my pan and paid 107 rs i got the message that money is deducted from account but on the nsdl website it says make a fresh payment your money will be refunded till now my money is not refunded back

Aug 5, 2021

Complaint marked as Resolved

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Sep 9, 2020

Verified Support

To help resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in

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Sir,
I tried to fill the pan application through the nsdl website and after the payment, the screen is displaying the e-sign is madatory and it took me to the aadhar verification process. I entered correct otp multiple times and it kept saying 'your request cannot be processed, please try after sometime'. I am not able to proceed further. Kindly redress the issue at the earliest so that pan card may be issued.

My token no is: [[protected]]

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I applied for pan card amount deducted but during e-kyc otp confirmed and it is showing your request cannot be processed try again later.
I have my transaction id and token number but not acknowledge number.
Please help its urgent

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I tried to fill the pan application through the nsdl website and selected the e-sign aadhar verification process.
The payment got deducted and it took me to the aadhar verification process. I entered correct otp three times and it kept saying 'your request cannot be processed, please try after sometime.'

My token no is: [protected]
Email: [protected]@gmail.com
Dob: 02/01/1956

Please resolve my problem

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"your request cannot be processed. Please try after sometime." i am getting this message again & again. My money get debited. Please resolve above problem

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Address: 4thFloor, Mantri Sterling, Plot No. 341, Survey No. 997/8, Model Colony, Near Deep Bungalow Chowk, Pune - 411016

Sir/madam,

I have applied for new pan card on 5th august 2020 through e-sign/e-kyc mode. I have got my acknowledgement number [protected]. On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Salim khan

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NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Aug 13, 2020

Updated by utkarsh039 Please resolve this issue as soon as possible.

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I have filed a application and submitted the documents also payment has processed and deducted from my bank, but whenever i am entering the e sign adhar verificaiton, it is saying your request cannot be processed. Please try after sometime

I have been trying to this for last 3 days, thought there will be server issue in it but noting got verified even after 3 days.

Below is my details:
Token no - [protected]
Email id [protected]@gmail.com
Dob[protected]

Please help

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I am not able to verify my 2nd otp, error message throw that yourrequest can not be processed pls retry affter some time

token number [protected]
date of application 29.07.2020
resolution sought :- kindly process my application
mobile [protected] [protected]

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Address: lower parel mumbai

I have applied for the pan card online where i was asked to submit the otp generated, after submitting and verifying the same. It is showing the message of "your request cannot be processed, please try after some time".

Aug 5, 2021

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Sep 9, 2020

Verified Support

Dear Anushree,

Inconvenience caused is highly regretted. To address your concern, kindly DM us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID.

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I have applied for online pan card application and had completed paying through online. My pan application token no is [protected].

I have been trying to provide ekyc for my aadhaar card and also submitted otp two times received for aadhar verification, but every time following message is coming

Exception in generating esign user pdf inside esigncontroller for token no. [protected]

Please help to resolve this issue immediately. As i have already made the payment to nsdl.
Thanks
Saumya asati

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I am rajesh pradhan, applied for pan through online on https://www.onlineservices.nsdl.com site & verify my details through esign.
But after otp site shows exception in generating esign user pdf inside esigncontroller for token no [protected].

Please resolve my complaint as soon as possible. I have some important work with my pan.
Name-rajesh pradhan
Pan no-ftypp7262r
Token no-[protected]

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I tried to fill the pan application through the nsdl website and selected the e-sign verification process.
The payment got deducted and it took me to the aadhaar/VID verification process. I entered correct otp multiple times and it kept saying 'your request cannot be processed, please try after sometime'. It has been 3 days. I am not able to proceed further.

My token no is: [protected]

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Team,
Have done a transaction worth 8000₹ Towards NPS Contribution subscription through enps site and it was further proceeded by sbi epay through net banking. Transaction was successful and amount deducted in my account. But unfortunately enps said your transaction failed due to session time exceeded and asked to make repayment. Hence, i request you to resolve my problem

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Hello,
This is to notify you that i have been unable to verify my aadhaar number. I get the message, "your request cannot be processed. Please try again later.". I have been trying for 3 days.in spite of typing the correct aadhaar number and otp, it gives the same message.
The necessary details have been mailed to [protected]@nsdl.co.in
Please resolve this problem as soon as possible.

Thank you

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

NSDL e-Governance Infrastructure Complaints & Reviews

File a complaint to NSDL e-Governance Infrastructure

NSDL e-Governance Infrastructure reviews & complaints page 66

E-signing via aadhaar not working for pan application

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pran not found in database - facing issue with nps password generate

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refund of pan application e-kyc failure.

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discrepancy still not resolved after providing documents

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Non availability of medical facility

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pan card nsdl transaction failed but money deducted from bank account

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money got deducted no refund till now

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Pan card issuance

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payment deducted but still showing "your request cannot be processed try after some time"

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nsdl e-governance infrastructure your request cannot be processed, please try after some time

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online pan application unable to submit

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payment is done for new pan card but showing no record found for pan application

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new pan application e sign not verifying after payment processed

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Token number 0058208605

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unable to submit application due to message of "your request cannot be processed, please try after sometime"

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exception in generating e-sign user pdf inside e-sign controller for token no for

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exception in generating esign user pdf inside esigncontroller for token no 0058396455

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Error : Your request can not be processed. Please try after sometime.

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Enps I made payment through sbi epay towards enps for subscription.. but enps says transaction failed But money got debited from bank account

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unable to verify aadhaar number

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