Claimed

NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Last updated Apr 24, 2024
Complaints 5291
Resolved
3575
Unresolved
1716
Quick Links
Statistics
Share
Contacts

File a complaint to NSDL e-Governance Infrastructure

Having problems with NSDL e-Governance Infrastructure?

File a complaint and get it resolved by NSDL e-Governance Infrastructure customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
NSDL e-Governance Infrastructure
Customer Service Contacts

NSDL e-Governance Infrastructure Phone Numbers

Toll free
1800 222 080
861
504
Phone
+91 22 2499 4200
456
316
+91 22 2499 4200
456
316
+91 20 2721 8080
223
196

View more phone numbers

Fax
+91 22 2491 5217
+91 33 2289 1945
+91 44 2814 4593

View more phone numbers

NSDL e-Governance Infrastructure Websites

NSDL e-Governance Infrastructure Head Office Address

Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

NSDL e-Governance Infrastructure reviews & complaints page 66

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
SteffiAlex
Report
Copy

error in e-pan application

I had applied for pan card through e-sign. The address poof had an error and had been mentioned in the last email i had received. As i cannot send the physical address proof right now and since pan card is an emergency for me right now, i would like to either revoke the application and apply for e-pan alone without the physical card or change the existing application to e-pan alone.
I tried to make a new application on the website,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I have applied for pan and i have made payment, after entering otp in esign it displays your request cannot be processed. Please try after sometime. I have tried it for several times. So plz resolve the issue...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manik Pruthi
Report
Copy

881032319528572 ack number

I requested a pan card reprint with ack [protected] 2 weeks ago but i have not received any update on it, please help.

Manik pruthi
04/08/1997...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shagir Ali
Report
Copy

pran not found in data base (nps)

Hi.
I have created the nps account of tier - 1 type. And pran is also generated. But while setting ipin or while login, i am getting error as pran not found in database.

Could you please help me with this. As i'm not able to access, or even check the contribution made for this pran....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dhira Wadhwani
Report
Copy

PAN not updated in ITD database

I have obtained PAN via instant PAN through Aadhaar facility. I have registered in income-tax e-filing portal also. Now I am trying to open a demat account in online portals like Edelweiss or Zerotha however at the time of PAN verification, it states that the PAN is not updated in the ITD Database....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Tulsa nagar, Polysheet

Sir, i have a account of apy from 12/8/2015. My mobile no. And email is not updating in apy as it say pran not found. My apy account is with pnb main branch, haldwani (Uttarakhand) please do needful, thanking you, (Jeevan ch. Joshi) mobile no. [protected] and e-mail - [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vikranth m
Report
Copy

Change of Address

Hi,

My name is VIkranth and have started APY scheme by 2017 till last month i have paid my contribution and noticed my address is incorrect. Since i tried many ways to update new address and finally came to know, need to done only Offline. Kindly help me to steps to do change my address and help to get the PRAN card for APY. Below are my details for your reference.

Name : VIKRANTH M
PRAN NUMBER : [protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Defective Dhiraj
Report
Copy

E Pan card status

Hi Team,

I have applied for a pan using ekyc/esign mode and I have got the acknowledgement number but when I am checking the status it shows No record found.
Acknowledgement number- N-[protected]
Name- Nirmala Devi
Email- Singhdhiraj.[protected]@gmail.com
Please at least share the Epan card...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
digbijoychou
Report
Copy

Pran not found in database help

I have registered in NPS Tier-1 and am investing regularly.
However, when I try to access my details (PRAN no[protected], it says "pran not found in database".
My name is Digbijoy Choudhury.
Phone no :[protected]

Please help....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shiva kumar Pupala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

enps online registration transaction failure

Address:India

I tired to create nps account via online mode. I have filled in the online application, uploaded required documents. While doing initial payment of rs.50000/- the transaction seems to have failed. However, money has been deducted from my bank account.

Now i am unable to proceed further with my application and also unable to get the status of the application (It is saying no record found). Could you please check and help. Below...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sneha00007
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reprint of pan card status shows no record

Dear sir/madam
I had applied for a reprint of my pan card last month. I did not receive it yet. The online status shows ' sorry, no record found'.
I tried to check the status through sms also but there was no response.
Please look into it and dispatch my pan card soon.
Acknowledgement no: [protected]

Thanking you...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
amsinghamit11
Report
Copy

never picking up number 022-2499-3499

Address:Flat No. 5W, 5th Floor, The Millenium, 235/2A, Acharya Jagadish Chandra Bose Road, Kolkata, West Bengal 700020

1. They put your call on hold and when i become the 1st caller, the call automatically gets disconnected.

2. I registered for enps today 29/07/2020 and paid some amount. I got my pran. I want to access my account by changing password, but it says "unauthorised access". How do i access this?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Deepur village, Najafgarh New Delhi-110043

Dear sir

Mere pass nps lite ka pran card h jiska no:[protected] h, but jb bh m eski details ke leya ipin reset karke apply karta hu to pran not found in database show hota h.
Mera name najmul hussein h.
Mob:- [protected]
Mere ghar m 3 aur pran card h unme bh same error show hota h.
Please suggest me on my email id:- [protected]@gmail.com
Or my contact no:[protected]
As early as...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I have completed my online registration of nps account and pran is also generated for the same. E-signed form has also been generated.
However when i am trying to set my ipin from the nsdl website and i am constantly getting error 'pran not found in the database'.

Kindly help me with this issue, i need to view my account and the status of my contributions...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:4th Floor, Mantri Sterling,Plot No. 341, Survey No. 997 /8, Model Colony, Near Deep Bungalow Chowk, Pune - 411 016.

Dear nsdl,

I had applied for pan on 19/06/2020, acknowledgment number : n - [protected] and i have generated application form duly signed then attached proofs as rental agreement and partnership registration copy.

I couriered all hard copies on 07/07/2020, followed the courier and it reached nsdl office on 10/07/2020.

But now when i check my pan application status it shows

"we...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
1. FAULTY REPRINT PAN APPLICATION PAGE:

(i) Applying for Reprint of PAN Card from https://www.tin-nsdl.com/

(ii) On hitting the option it is redirecting to https://www.onlineservices.nsdl.com/paam/ReprintEPan.html

(iii) After filling all necessary details (PAN number, Aadhaar number, month and year under Date of Birth section), clicking on the check box and filling the Captcha properly while...
+2 photos
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
A
Akbar Juneja
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pan E-kyc failure and refund

Address:NSDL e-Governance Infrastructure Limited (CIN U72900MH1995PLC095642) 1st Floor, Times Tower, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai - 400 013

I applied for Pan on the nsdl website and since it failed to authenticate i am expecting a refund of my 106.90 rupees which was debited from my account
My Token number is [protected]
My Email is akbar.[protected]@gmail.com
My mobile number is [protected]
And the name of the person i applied for is
Juneja Hasina Ismail...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I use NSDL website to create a new pan card of my neighbor. Temporary Token is [protected]. I use e-kyc option for her Aadhar verification. I have paid an amount of Rs.106.90 using my debit card. MY balance was deducted from the bank on 20/03/2020 but Aadhar verification was not completed due to not receiving any OTP on their registered Aadhar card mobile no. Now it shows me a message when i am checking the status "Your e-KYC based request...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Hi, i am suresh babu yaram, pran:[protected]. Dob: 18/08/1968. When i try to generate password for the first time login, i am getting error: unauthorised user. Please resolve the issue...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ajeet Singh Parmar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

e signed pan card application status showing "record not found"

Website:www.onlineservices.nsdl.com

I have submitted my application for new pan card on 27th july 2020 through esign by uidai. I have also received my acknowledge slip via email where it is written that
"since the application is digitally signed using esign/ekyc, there is no need to forward physical documents"
But when i checked my application status, there i got written
"sorry no record found"

Please look into the matter and provide my...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy