NSDL e-Governance Infrastructure Customer Care

During transaction for NPS registration, the transaction status showed failure, once for UPI and once for QR scan code, but worked when tried through net banking. Although status was failure, payment was debited from account/
Please revert for refund for the failures.

Ack. no.: 11409595

I was trying registration for NPS registration and am not able to complete the same due to issue with payment gateway issue.
getting below:
'The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #'

Ack. no: 11409595
Please help in getting it corrected ASAP.

I have been trying to open a new demat account in zerodha. I completed all the steps, including the e signature. After that it redirected me to the nsdl website where i was asked to enter the aadhar number. After entering it, it said an otp would be sent to my email and mobile, but nothing came even after making a lot of attempts at different times.
Please look into at on urgent basis.

Dear sir/madam
I have applied for dob correction in my pan card on 28 February 2021. i have got my acknowledge no. but when i enter that no. to check the status of my pan card it says. "no records found". I have paid the correction fees and submitted all the documents through e-kyc. please help me through it.
Name- saksham
Pan no.- KRHPS9823P

Today (17th March, 2021) at 11:23 PM, I received my PRAN after e-Signing my registration. Subsequently (after 30 mins), I tried making contribution to NPS, but I am unable to verify my PRAN as I get a message saying that the details are incorrect. I also tried logging in and I got a message saying that the PRAN entered is not in database.

Please address the issue so that I can contribute to NPS

I have opened my nps account today.i got the successfully registered mail along with the PRAN number.But now when I am trying to login using that PRAN and try to reset upon in order to check th contribution I am getting error as "PRAN NOT FOUND IN DATABASE" .

please suggest whether this is because of the PRAN creation tim is less than 24 hours or something else.

How can I check my contribution .

I have created the nps account of tier - 1 type. And pran is also generated. But while setting ipin or while login, i am getting error as pran not found in database.

Could you please help me with this. As i'm not able to access, or even check the contribution made for this pran.

Hi.
I have created the NPS account of tier - 1&2 type. And PRAN is also generated. But while setting ipin or while login, i am getting error as pran not found in database.

Could you please help me with this. As i'm not able to access, or even check the contribution made for this pran.

I applied for pancard through nsdl using ekyc mode.
Payment deducted but otp not coming in mobile phone for pancard ekyc verification
Now i applied through normal way
I want my amount to be refunded
My temporary token no is mentioned below
How many days it will take to get my amt refunded
Done through nsdl service portal

token no- [protected]

My PRAN not found in data base, it had been more than 2 years, and still I am unable to login.

Sir/madam,

I have applied for changes in pan card on 8th March 2021 through e-sign/e-kyc mode. I have got my acknowledgement number . On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Madhuri Vathare

Dear Sir,

My father dont know his pran number. For which we have complain by email.

But till date we have not received pran number.

My father name is Mr. Shivshankar singh having register mobile number [protected] have 6804 last four digits in his pran card.

Please tell him to provide pran number.

Dear Sir,
I have applied for the correction in PAN Card in the name of Adhikrao Krishnarao Gharge which dispatched to our address. I couldn’t receive the PAN Card as our home was closed when the Post Man reached our home. After couple of days we contact the Post Man regarding the post. He told that he kept with him for four days and returned back to sender (NSDL)
Therefore, I requesting your resend my PAN Card to same address and I mentioned our details below.

Applicant Name: Adhikrao Gharge
Acknowledgement Number:[protected]
Mobile NO: [protected]
PAN No.: AHQPG7607J

Message from NSDL few days after applying-
Change/corrections requested in PAN AHQPG7607J approved by ITD. PAN Card will be dispatched shortly. SMS NSDLPAN [protected] to 57575 for further status.

I have also completed my first subscription and completed e-sign verification with AADHAR. But when I try to login to the website with PRAN to set my I-pin for the first time I am getting the error - Unauthorised user. Can you please check

Hi I have completed my registration in nsdl portal but due to payment gateway issue the payment was not successful abd now i am not able to access the nsdl website as the payment is stuck and it is not allowing me to login in the portal. For 2 days i am trying. Please help me unlock my account. Acknowledgement no[protected], acknowledgment date- 02/03/2020, dob- 02/01/1991