NSDL e-Governance Infrastructure Customer Care
NSDL e-Governance Infrastructure Ltd.
Customer satisfaction rating: 61%
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2339
COMPLAINTS

NSDL e-Governance Infrastructure Customer Care

NSDL e-Governance Infrastructure Ltd.

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Address
Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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388

Phone:
Phone:
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+91 22 2499 4200  [Vidya Lakshmi]
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364
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+91 22 4090 4242  [Head Office]
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136
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+91 11 2370 5418  [New Delhi]
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80
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60
+91 20 2721 8080  [PAN/TAN Call Centre]
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165
+91 11 2335 3817  [New Delhi]
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+91 79 2646 1376  [Ahmedabad]
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+91 22 2499 4477  [EzeeWill]
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44

Fax:
Fax:
+91 22 2491 5217  [Head Office]
+91 33 2289 1945  [Kolkata]
+91 44 2814 4593  [Chennai]
+91 11 2335 3756  [New Delhi]
+91 79 2646 1375  [Ahmedabad]

Customer satisfaction rating
61%
Complaints
2339
Pending
209
Resolved
1367
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

NSDL e-Governance Infrastructure related photos (419)

NSDL e-Governance Infrastructure Complaints & Reviews

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NSDL E-Governance Infrastructure — reg; pran not found in database [Resolved]

 ergauravtripathi on Dec 9, 2017
Dear sir,

I open an atal pension yojana (Apy) and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

Thanking you,
Regards
Gaurav tripathi
Pran:[protected]...
Complaint comments  Read comments Complaint category Government Organizations

NSDL E-Governance Infrastructure — new pan request is not processed ack 055549700620783, [Resolved]

 NAGARAJU PUPPALA on Dec 8, 2017
Dear sir / madam,

My we have submitted the application for pan and the acknowledgement # [protected], but it is still showing the status as "your application is under process at nsdl - tin facilitation center. You may contact tin fc[protected]/66282803/66282804/66282805 where the application was submitted by you" even after 10 days. We have submitted the required documents, kindly request you to consider and process the request.
Applicant name: siva parvathi puppala

Thank you...
Complaint comments  Read comments Complaint category Government Organizations

NSDL E-Governance Infrastructure — non receipt of newly made pan card [Resolved]

 Shivansh10m on Dec 8, 2017
Sir/madam
New pan card no jemps5441q sent at address of aadhar id. Because my father lives there so i gave the address but now problem is father came in delhi. My acknowledgement no: is n-[protected] and consignment no: ea[protected]in. Kindly dispatch my pan card at this address:- flat 101 gahlan residency 2 chandra park opposite nsit dwarka new delhi 110078. I hope my problem for address will be resolved. It will be realm of success for me and i will be grateful for your help. For contact details or other formalities my mobile no: [protected]. Please...!

With regards
Complaint comments  Read comments Complaint category Postal & Delivery Services

NSDL E-Governance Infrastructure — your application is under process at nsdl - tin facilitation center. you may contact tin fc 0891 - 2502523/9951923344 [Resolved]

 Nil Sharma on Dec 8, 2017
I was applied for pan card on nov 08 2017 in tin facilitation center in warangal.

I just got a acknowledgment no [protected] and till today i didn't receive any update from the track status.

And the status is saying that your application is under process at nsdl - tin facilitation center. You may contact tin fc[protected]/[protected] where the application was submitted by you...
Complaint comments  Read comments [1]Complaint category Other

NSDL E-Governance Infrastructure — pran never received [Resolved]

 Tanu Shrivastav on Dec 8, 2017
My name is tanu shrivastav. My apy account no is[protected] but i never received pran either physically or electronically also i m not able to check my statement of transaction or view apy e-pran through your website even by selecting the option without pran details. Everytime i try, i get the message 'no results found'.
My father's name is umesh shrivastav, my date of birth is[protected] and my account number for deductions of apy contributions (Auto-debit) is [protected]. Kindly look into the matter and provide me with the required details at the earliest. You can reach to me for providing...
Complaint comments  Read comments [2]Complaint category Government Organizations

NSDL E-Governance Infrastructure — change in jurisdiction for income tax assessment [Resolved]

 Rathindra Nath Mukherjee on Dec 7, 2017
My permanent residential address is as under:-
Rathindra nath mukherji
Cd-655, sector 2, site 5, hec colony, po dhurwa ranchi. 834004

At present my pan is lies with the a. O. Ward. 3 (3) /range 29. Income tax office, samastipur, which falls under the pr. Chief commissioner of income tax, patna.

Under the circumstances your honor is requested to kindly issue necessary orders for transfer of my pan from the present a. O. Circle/ward. 3 (3) /range 29, ito, samastipur, bihar to the a. O. Ward 1 range 3, ranchi who is now having correct jurisdiction over my...
Complaint comments  Read comments [1]Complaint category Law & Civil Rights

NSDL E-Governance Infrastructure — pan card details not yet updated [Resolved]

 Prachi Shamnani on Dec 7, 2017
Sir/madam,

I had applied for correction (Name) in pan card on 20-10-31. My acnowledgement number is [protected].

Now the status is like as,
'your application is under process at tin facilitation center (Tin fc) where you have made the application. While processing your application, following discrepancy (Ies) has/have been noticed. Kindly contact the tin fc[protected]/66282803/66282804/66282805 for details:

Father's first name/middle name/last name contain initials/special characters.'

I was unable to connect to the mentioned...
Complaint comments  Read comments [1]Complaint category Tax Services

NSDL E-Governance Infrastructure — lock my nsdl account [Resolved]

 deepukrishna5 on Dec 7, 2017
Respected sir
I am a government employee and i have account on tire i - on nsdl central record keeping agency.
My user id =[protected] but due to some wrong attempts my password will not working so my account is being locked.
Therefore plz give me a another new password and unlocked my account so that i can see my account summery
Then i would ever great full before you.

Regards.
Deepukumar k. R
At: remabhavan tc-18/912 njalikonam nrwac-15 aramada (Po)
District: trivandrum
State: kerala
Mob. No. [protected]
Mail...
Complaint comments  Read comments Complaint category Employees

NSDL E-Governance Infrastructure — issue in pan card not received at home 19443344 [Resolved]

 loveu2nk on Dec 6, 2017
Dear Sir/Madam,

we are apply for new pan. when show status then status is show only pan no and tracking no . when we are tracking status then status is show inefficient address but my address are correct so what i am do sir??. because pan card not receive in my home.and we are calling in your head office pune and delhi office but not respond me. what rabsing services of you.

all details we are sending to you.

1. Applicant name:- NIRMALA

2. Father’s name:- SHYAM LAL

3. Date of birth:- 01/JAN/1962

4....
Complaint comments  Read comments Complaint category Other

NSDL E-Governance Infrastructure — pan application update - 881051273630710

 raulhanda on Dec 7, 2017
Hi,
I haven't received my pan card as yet. My pan application number is [protected]. Can someone please get back to me with a status update?

I had e signed the application. There is no update on the nsdl website as well. How long will the process take? Also will get i a text alert? I need my pan card urgently as i get on my first job.

Thanks....
Complaint comments  Read comments Complaint category Government Organizations

NSDL E-Governance Infrastructure — about link my aadhaar number to pran card [Resolved]

 Hemuuu on Dec 6, 2017
Hi sir/madam,

My name is a. Hemasundara rao and having pran card[protected] and
When i am linking my aadhaar card to my pran card it is saying that "your aadhaar card is already linked to other pran card number". And my address is also not updating because of not having aadhaar linking.

How can i solve my problem..

- a. Hemasundara rao...
Complaint comments  Read comments Complaint category Employees

NSDL E-Governance Infrastructure — otp message not received [Resolved]

 AURA CLINIC RAIGARH on Dec 6, 2017
I have done all step and pay money but didn't receive message

I have applied for pan card online with option e-kyc authentication through aadhar.
The form was submitted successfully with correct details and payment made via e-banking. But i did not receive otp for aadhar authentication. Pan applied on 06/12/2017
Please check this and revert at the earliest as this is urgent!
My token no. Is mention

Regards,
Jasmeet
Email jasmeetkaurrekhi@gmail.com

Token no is [protected]...
Complaint comments  Read comments [2]Complaint category Tax Services

NSDL E-Governance Infrastructure — sorry, no record found. pan [Resolved]

 Sunil Hucharaddi on Dec 6, 2017
Sir/madam,

I have applied for new pan card on 5th december 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking...
Complaint comments  Read comments Complaint category Tax Services

NSDL E-Governance Infrastructure — sir my pan card is returned because courier is not calling me [Resolved]

 Om Jaiswal on Dec 5, 2017
Sir i am md aftab alam, sir i hearbly request to you that sir my pan card is returened, because delivery man is not calling me. Sir i update my pan cards name. Sir my bank stop my payment. Sir i am 59+. Siyor i hope that you take my letter fastly. I am waiting for your answer or pancard...
Complaint comments  Read comments Complaint category Postal & Delivery Services

NSDL E-Governance Infrastructure — pran not found, unable to track contribution [Resolved]

 kurien varghese on Dec 4, 2017
Sir,

I open an atal pension yojana (Apy) via icici net banking and contribute regularly. But i unable to track my contribution. So, while i trying to create ipin, system shows an error massage 'pran not found in database'. Please resolve the issue as early as possible or send my ipin password to my mobile no. Or email id.

Name: kurien varghese
Pran:[protected]
Email id: k4kuri@gmail.com

Thanking you...
Complaint comments  Read comments Complaint category Banks

NSDL E-Governance Infrastructure — pan card verification problem [Resolved]

 Anburam96 on Dec 4, 2017
I applied for new pan card on 28/11/17 in nsdl website. I paid amount of rs.118 through my debit card. I entered the correct otp. But i received the message your ekyc verification is failed they also mentioned we will refund the amount within 7 or 8 working days. But still now i didn't receive my refund amount. I want to know why my ekyc verification was failed. How can i will get new pan card?. Please let me know what's the problem or else please refund my amount. My aadhar details all are correct that' s are already verified in uidai website. My token number [protected]. I need immediate solution...
Complaint comments  Read comments Complaint category Other

NSDL E-Governance Infrastructure — pan card has been returned undelivered [Resolved]

 Pankaj_Sweta on Dec 4, 2017
Acknowledgement number [protected]
Name narbada tewari
Dob 24-06-79
Mobile [protected]
Category individual
Air waybill no. Ea[protected]in
Pan bhopt7893q
Returned undelivered to nsdl 25-09-17

My pan card had been returned undelivered on 25-09-17. So i request you to kindly deliver my pan card in the below mentioned address as early as possible:-

Chandra nath tewari
230, chittaranjan avenue
Kolkata-700 006
Opposite miranda building
(M)-[protected]...
Complaint comments  Read comments [2]Complaint category Postal & Delivery Services

NSDL E-Governance Infrastructure — pan card applied through e-sign but status shows no record found. [Resolved]

 Mani8513 on Dec 4, 2017
Sir/madam,

I have applied for new pan card on 1st december 2017 through e-sign mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Complaint comments  Read comments Complaint category Government Organizations

NSDL E-Governance Infrastructure — esign/ekyc applied pan application status shows: sorry, no record found. [Resolved]

 mpmayanksingh on Dec 2, 2017
Sir/madam,

I have applied for new pan card on 1st dec 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Complaint comments  Read comments Complaint category Government Organizations

NSDL E-Governance Infrastructure — status of application [Resolved]

 jeyaruban jey on Dec 2, 2017
I have applied for new pan card on 30th nov 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Banumathi...
Complaint comments  Read comments [1]Complaint category Tax Services

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