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NSDL e-Governance Infrastructure Complaints & Reviews

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Updated: Jun 26, 2025
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NSDL e-Governance Infrastructure reviews & complaints page 9

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N
Nishikant Raj
from Noida, Uttar Pradesh
Mar 18, 2023
Mar 20, 2023
This thread was updated on Mar 20, 2023
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Pan Dispatch

I have applied for duplicate pan card through nsdl website after some days i received a mail that (With regard to verification of your abovementioned application and PAN application documents, we would like to inform you that the documents received on March 16, 2023, are found to be in order during preliminary verification.) But still it is showing that your application is under process. Pls dispatch asap....
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K
keshav_1003
Mar 18, 2023
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On first login, showing unauthorized user

On first login, getting unauthorized user when trying to reset the IPIN....
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S
Swati8
Mar 12, 2023
Mar 14, 2023
This thread was updated on Mar 14, 2023
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Unable to login with my PRAN

I have been using my PRAN account for 3 years. But now i am unable to login. Keep getting the error "PRAN not found in database".

I have already added a grievance at https://npscra.nsdl.co.in/Log-your-grievance.php Token No. is 11054126

Please help....
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D
Dwip Jyoti
from Mumbai, Maharashtra
Mar 9, 2023
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Not abide by government rules and regulations.

Address: TOWN-SARTHEBARI, Ward no -4, DIST-BARPETA,pin-781307

Dear sir,
it is for your information that i am an inhabitant of Town-Sarthebari, Dist -Barpeta State- Assam, pin-781307.I would like to draw your notice that in our area one Tractor is illegally riding in public road.This tractor have no Registration Certificate, No fitness certificate, No insurance and have not been pay government tax for three years.But the owner of this vehicle is fearlessly riding this vehicle in a public road.As...
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P
pathakumar
from New Delhi, Delhi
Mar 7, 2023
Mar 8, 2023
This thread was updated on Mar 8, 2023
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Pan card correction - payment made - not getting otp for ekyc verification

I have applied for PAN card corrections and made payment of Rs.71.90 through Paytm during the application process but after the payment it did not process through.
I have tried to continue the application process with the token number and e-KYC verification, it went to OTP verification, but I am not getting OTP on my mobile number nor registered e-mail ID.
Please look into this.

Token number: [protected]...
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A
afraarif
from Thane, Maharashtra
Mar 5, 2023
Mar 8, 2023
This thread was updated on Mar 8, 2023
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PAN number invalid

I had applied for e-PAN on 28/02/2023 and had received my PAN on the same day. I checked if its valid through the e-Filling portal of the income tax dept. and it says that 'PAN is Active and details are as per PAN.' However, when i use my PAN number for bank purposes, it displays the message that the PAN is invalid. My acknowledgement number is- [protected]....
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A
ayush1998feb
Mar 5, 2023
Mar 8, 2023
This thread was updated on Mar 8, 2023
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Enps nps payment gateway issue, not able to complete registration

I was in the process of registering for nps account. I updated my details and uploaded the required documents. Then i tried to make payment but got stuck at payment gateway. Now i am trying to login using my acknowledgement id and date, but i am getting following error from last 4 days.

"registration against this acknowledgement id is pending for confirmation from payment gateway. Please try again after sometime."
br...
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K
Kevanna
Feb 27, 2023
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NSDL Electronic Signature Service

HI team,
Unable to receive OTP on aadhaar linked phone number while submitting nomination for my DEMAT account.

This is the transaction details
NSDL DATABASE MANAGEMENT LIMITED
Transaction ID
6151320027022023143443929
Date & Time
[protected]T14:35:40
Nomination request reference number: 626019

I tried reaching out to NSDL customer care number but was told to contact...
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V
Vinayjoshi12121
Feb 26, 2023
Feb 27, 2023
This thread was updated on Feb 27, 2023
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Otp for online Aadhar verification not received

I have applied for pan card online with option e-kyc authentication through aadhaar. The details were submitted successfully and the payment was also made through net-banking on 10.11.2018. But i haven't received the otp at last verification step.
Please suggest what should i do as payment already deducted to my account.

token no.- [protected]
email - [protected]@gmail.com
mobile no. - [protected]...
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Z
ZahidaBegum
from DELHI, Delhi
Feb 25, 2023
Feb 27, 2023
This thread was updated on Feb 27, 2023
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PAN Card Resend Request

Acknowledgement No. [protected]

Here with we bring to your kind notice that we had applied for a new PAN Card in the name of “Zahida”, from Delhi, pin code 110053, which was dispatched to our correspondence address in February 2023. But we didn’t receive the PAN Card as nobody came to our address and I didn't have any call in fact. But it is showing 'Returned to NSDL on 11th Feb 2023 on the website.

Kindly...
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A
Aayushi.Sonthalia
Feb 21, 2023
May 6, 2023
This thread was updated on May 6, 2023
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PAN application not processed

We refer to our PAN application vide acknowledgment number [protected]. Walton SPL Holdings V LLC ('the Applicant') had filed a PAN application (in Form 49AA) on 4 October 2022 which is yet to be processed.

On tracking the PAN application status, NSDL has informed that as per Income-tax record, a PAN has already been issued to the Applicant previously and hence, the attached PAN application is on hold and Marked for Core...
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I
ishashah
from Mumbai, Maharashtra
Feb 20, 2023
Feb 22, 2023
This thread was updated on Feb 22, 2023
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PAN application acknowledgment number 970064700002801

Address: Mumbai

We refer to a PAN application (in Form 49AA) vide acknowledgment number [protected] filed on 6 February 2023 for a foreign company viz., APAC Company XXIX Limited ('the Applicant') which is yet to be processed. We have attached herewith the PAN application acknowledgement.

On tracking the PAN application status, NSDL has informed that as per Income-tax record, a PAN has already been issued to the Applicant previously and...
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A
Anmol Kesarwani
Feb 20, 2023
Feb 20, 2023
This thread was updated on Feb 20, 2023
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Complaint regarding my pan card status

Respected sir/mam
I have applied for the pan card using ekyc. I got my deatils on my email that my pan card is issued but while searching. It shows no record found....
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J
J choudhary
Feb 18, 2023
Feb 21, 2023
This thread was updated on Feb 21, 2023
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National pension scheme - response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited

Address: enps.nsdl.com
Website: enps.nsdl.com

My acknowledge no. 11543964 receipt date 15.02.23.
I am not able to proceed further & comment mentioned is as below
The response from the Payment Gateway for the payment attempt against this acknowledgement number is awaited. We request you to wait for the re-try of payment process for registration in NPS #...
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A
Abhiarchy
from Lakhisarai, Bihar
Feb 17, 2023
Feb 17, 2023
This thread was updated on Feb 17, 2023
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Money deducted for pan card and pan card did not generated

Dear Sir/Madam,

I applied for PAN card on NSDL portal, token number : [protected] and also paid the payment of Rs: 106.90. After the payment is complete, suddenly a window appear like this "Your request cannot be processed. Please try after some time using returing user option in Login page". so I need all the money. I attached my paytm receipt with this...
+1 photos
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A
Abhiarchy
from Lakhisarai, Bihar
Feb 17, 2023
Feb 17, 2023
This thread was updated on Feb 17, 2023
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Money deducted for pan card and pan card didn't generated

I applied for PAN card on NSDL portal, token number : [protected] and also paid the payment of Rs: 106.90. After the payment is complete, suddenly a window appear like this "Your request cannot be processed. Please try after some time using returing user option in Login page". so I need all the money. I attached my paytm receipt with this...
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A
Abhiarchy
from Lakhisarai, Bihar
Feb 17, 2023
Feb 17, 2023
This thread was updated on Feb 17, 2023
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Pan Card Application not done unable to get Refund

Address: NSDL

Please help me to get my refund amount, I was apply for Pan card, after done my payment got error page, and not able to done KYC....
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T
Thirupathi Ponchetti
Feb 16, 2023
Feb 21, 2023
This thread was updated on Feb 21, 2023
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PRAN(900000019339) number allotted but I am getting no pran number found in database

The Permanent Retirement Account Number (PRAN) allotted but i am getting no pran number found in database cant login

Acknowledgment Number[protected]...
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D
Deepak Chauhan0099
Feb 16, 2023
Feb 16, 2023
This thread was updated on Feb 16, 2023
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Generate otp

My OTP din't generate...
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T
T C Kotteeswaran
Feb 15, 2023
Feb 17, 2023
This thread was updated on Feb 17, 2023
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PRAN number alloted but I am getting no pran number found in database

The Permanent Retirement Account Number (PRAN) allotted but i am getting no pran number found in database cant login

Acknowledgment Number 11545015

contact : [protected]...
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