NSDL e-Governance Infrastructure Complaints & Reviews

I have applied for on line correction in pan card application and had completed paying through online. My pan application token no is [protected]
I have been trying to provide ekyc for my aadhaar card and also submitted otp many times received for aadhar verification, but every time following message is coming
Exception in generating esign user pdf inside esigncontroller for token no.[protected]
Please help to resolve this issue immediately. As i have already made the payment to nsdl & also not received acknowledgement no to my mail i'd & even on mobile no

I have applied for on line correction in pan card application and had completed paying through online. My pan application token no is [protected].

I have been trying to provide ekyc for my aadhaar card and also submitted otp two times received for aadhar verification, but every time following message is coming

Exception in generating esign user pdf inside esigncontroller for token no. [protected]

Please help to resolve this issue immediately. As i have already made the payment to nsdl.

Thanks
Oommen Kuruvilla

I was applying for a pan card of my father but the eKyc failed and it was saying that the refund will be processed in 7 days. It was on 28 June but i haven't received yet. I made the payment two times the tokon no. Is [protected] and [protected] but had not received the refund for both applications. When i contacted bank they said that the refund was not credited. I made the payment using my card on the nsdl site (payment gateway - paytm)

I tried to fill the pan update application through the nsdl website and selected the e-sign aadhar verification process.
The payment got deducted and it took me to the aadhar verification process.
The vid generation step took me to page not found
Also i entered correct otp three times and it kept saying 'your request cannot be processed, please try after sometime.'

Sir/madam,

I have applied for pan card on 4th july 2019, through e-sign/e-kyc mode, as i lost mine. I have got my acknowledgement number [protected]. On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Nilesh gandhi

I applied for pan online but due to some reasons my application reject and messages shows on screen that you will get your refund within one week. I wait for one week but my amount of rupees 106 is not refund. I pay through the paytm wallet.
Today is 8th day but i not get my refund until now. When i complain on nsdl website they again sent me mail you will get refund within a week and sent one email again that i need to contact with my bank
How much time i wait to get my refund?

I have re applied pan card on 1.5 years before . but still i didnt get the card.
customer care executive are saying, your name & your father name are same.
i have submitted all the docs My Aadhaar & my father's Aadhaar, Saying that My name & my grand father name is name.

Still they are saying, your name & father name is same.

Bad luck continues

Dear sir/madam,
One of the nsdl pan employer call me on (22.06.2019) saturday regarding about the refund money that time some amount will be deducted automatically from my account. The employer told that amount will be transacted within in one day.
Still now that amount is not transacted to my account. Total amount is rs.5100. Please see the transaction detail and revert me back i am waiting for your kind response. Kindly check the issue and get my money back as soon as possible.

Sir I requested that I am serving in ssb para military force. My name is Vijay Singh shekhawat. presently I am posted at 7 BN ssb batote. My previous mobile number registered in NSDL had been lost my SIM. After that I am requested to you change my registered mobile number in NSDL my new mobile number is [protected] and also give me confirm acknowledgement slip.

My name is meenal meena.
I applied for pan card from nsdl online but later i came to know that my adhaar card was not linked to phone number so otp didn't come and so i decided to make my pan card offline. Now i want my refund of 71.90 rs. From nsdl back. I paid on 30th may.
Transaction id - 0040259595300520191234411559199881678
Kindly let me know about my query soon as its been many days.

I have applied for on line correction in pan card application and had completed paying through online. My pan application token no is [protected].

I have been trying to provide ekyc for my aadhaar card and also submitted otp two times received for aadhar verification, but every time following message is coming

Exception in generating esign user pdf inside esigncontroller for token no. [protected]

Please help to resolve this issue immediately. As i have already made the payment to nsdl.

Thanks
Ambika

Hi, i submitted a request for pan change using ekyc/esign method today. After i filled the essentials, i recieved a mail providing the acknowledgement no and other details.

But when i check the application status online it says - sorry, no record found. Please help me.

Do i have to post the documents on nsdl address... Because i thought in ekyc method, that wasn't necessary. Please reply asap

Sir/madam,

I have applied for new pan card on 2 july 2019 through e-sign mode. I have got my acknowledgement number (N-[protected]) on completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you

Dear sir,
I have applied for a new pan card in the of poonam rawat. Which dispatch in our address in month of june, i couldn't receive the pan card as our home was closed when the local post man reached our home.
Therefore, i requesting to resend my pan card to same address.

Applicant name - poonam rawat
Pan card - egppr9812e
Mobile no. [protected]

Dear sir/madam

I applied to reprint of my existing pan card through official nsdl website, filled and submit all details thats necessary and also paid rs. 106.90 online from my debit card and last i selected ekyc option and also authenticate and proceed.

Then it's showing continue with ekyc and whenever i filled aadhar generated otp for ekyc then it's always showing a error "your request cannot be processed. Please try again later".

Already tried more than ten times, can you please tell me how many time more i need to try for that.

Kindly refund my money that i paid for that or let's do by your own or make it available for me to complete the ekyc without any error.

I'm also sending some details that i got to login are as following :-

Temporary token number :- [protected]

And also sending you the payment receipt and error with attached files, please find the attachment.

Please find the issue and do needful.

Thanks & regards

Mandeep kumar

Sir/madam,

I have applied for new pan card on 1st july 2019 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

Thanking you
Rishabh ratan

On 25 june2019 i had submitted application form in bangalore koramangala branch of sharekhan company. On 29 june 2019 i came to know from sharekhan company that my application to convert tc100scheme to bsda scheme is rejected by nsdl. Hence i requestyou to help me to convert tc100scheme to bsda scheme in my demat accountof sharekhan limited bangalorekoramangalabranch.

From
Sosamma varughese,
Satya gera house,
Kota, baran road, behind icic bank, anta, baran,
Rajasthan
Phone: [protected]

To

Income tax pan service unit
Managed by e-governmence infrastructure limited
5th floor, manthri sterling, plot no. 341, survey no. 997/8
Model colony, near deep bungalow chowk, pune - 411016.

Sir,
Sub: request for cancellation of ist of 2 application for correction of pan card no. Audps2959m and expedite issue of corrected pan.
My application for correction in my pan card (No. Audps2959m and) has neen kept pending in the it department and causing me unfold difficulties.
I have been told that i have made 2nd application for pan card correction, but i was not aware that i made two application. Initial application was made from rajasthan. I got a response to that, saying that there were correction in the application. When i received this intimation i was in kerala. So i sent the required correction from kerala. Now i am told that this correction i sent is being treated as a second application and this is holding up the issuing of my pan card.
Kindly cancel the application from rajastan (Acknowledgement no. [protected]) and issue my pan on the basis of the corrected application from kerala (Aknowledge no. [protected])
I would be grateful if you would look into the matter and rectify the situation and issue my pan at the earliest. I am 79 years old. My pension is withheld by the bank by this correction in the pan
Thanking you

Your faithfully,

Sosamma varughese

I've applied for pan online using nsdl website, my token number is [protected].
I've filled up the application form but after successfully completing e-kyc i'm getting the following exception exception in generating esign user pdf inside esign controller for token no [protected]

Please help to resolve this issue immediately. As i have already made the payment to nsdl.

I used nsdl website to create a new pan card. Temporary token is [protected]. I use e-kyc option for my aadhar verification. I have paid an amount of rs.106.90 using my debit card. My balance was deducted from the bank on 25/06/2019 (Successful transaction) but aadhar verification was not completed due to not receiving any otp on their registered aadhar card mobile no. Now it shows me a message when i am checking the status "your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate a new token and proceed with physical mode. Kindly note that you will get a refund of the pan application in next seven working days." i haven't got the refund within one week. This problem arises due to their otp verification failure. When i will be getting my refund back?