Claimed

NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Last updated Apr 24, 2024
Complaints 5291
Resolved
3576
Unresolved
1715
Quick Links
Statistics
Share
Contacts

File a complaint to NSDL e-Governance Infrastructure

Having problems with NSDL e-Governance Infrastructure?

File a complaint and get it resolved by NSDL e-Governance Infrastructure customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
NSDL e-Governance Infrastructure
Customer Service Contacts

NSDL e-Governance Infrastructure Phone Numbers

Toll free
1800 222 080
861
504
Phone
+91 22 2499 4200
456
316
+91 22 2499 4200
456
316
+91 20 2721 8080
223
196

View more phone numbers

Fax
+91 22 2491 5217
+91 33 2289 1945
+91 44 2814 4593

View more phone numbers

NSDL e-Governance Infrastructure Websites

NSDL e-Governance Infrastructure Head Office Address

Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

NSDL e-Governance Infrastructure reviews & complaints page 95

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Dear sir,
inspite of your letter no 101040/10ar/pgc-2019/663 dated 11 feb 2019
chief manager s.B.I .Centralized pension processing centre, chandni chowk delhi has not revised family pension even after attaining the age of 80 years and above as per para 4.5 of govt of india pension rule

sir, my i request your - self to kindly intervine in the long pending matter so that my enhansed famly penson & arrear is released...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pratul Lobo
from Mumbai, Maharashtra
Report
Copy

online pan correction application status shows - no record found

Address:Times Tower, 1st Floor, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, PIN - 400013., Mumbai City, Maharashtra

On NSDL website for PAN CARD correction, I have applied online on 13-June-2019 through eKYC and e-sign process by providing my Aadhaar card number. I have made a payment of Rs. 107 through Credit Card for the Physical PAN CARD.

My Application number is [protected].

However, on tracking the Application status, it shows " NO RECORD FOUND".

Please explain why the status shows NO RECORD FOUND...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
H
himanshu ku. mishra
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

to redispatch pan card

Address:Vishunpurwa, Post Dumaria, Dist-West champaran 845103, 845103

Dear Sir,
I have applied for a new PAN Card in the name of REETA DEVI which dispatched our address in 07 AUG 2017. I couldn’t receive the PAN Card as our home was closed when the local Post Man reached our home. Later, after couple of days we contact the Post Man regarding the post. He told that he kept with him for four days and returned to the sender address.

Therefore, I requesting your resend my PAN Card to same...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
simarjitsingh1
from Noida, Uttar Pradesh
Report
Copy

e-sign pan application status shows no record found

Respected Sir/madam,

I have applied for updating pan card on 12th june 2019 through e-sign mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
capriya@1996
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund for failure of pan application

Address:Chittoor, Andhra Pradesh, 517520

I have used NSDL website to create a new pan card of my Sister.I used e-kyc option for her Aadhar verification. I have paid an amount of Rs.106.20 using my debit card. MY balance was deducted from the bank on 11/06/2019 but there was a mismatch between Aadhar details and details furnished for PAN application. It showed me a message stating that there was a mismatch between Aadhar and PAN details and hence you cannot proceed the application,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
snvineet
from Bengaluru, Karnataka
Report
Copy

pan under process since a long time

Address:Ground Floor, Chaaya Sadana, Near North School, Badagupete, Udupi, Karnataka, 576101

The PAN correction applied for online on 26 May 2019 and the application is still showing as under process. Considering that the document was submitted online and the e-verification for the same is already done with Aadhaar. The time period seems to be awfully long to correct the details of the PAN card. The Acknowledgment number of the same is N-[protected] . Please help resolve the same....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nhgopalani
from Mumbai, Maharashtra
Report
Copy

pan card - redispatch request as early as possible

Address:BALAJI GARMENT PROCESSOR,GALA NO 03, 'B' WING ,1565, MITALI COMPLEX OPP MITALI HOTEL, MUNISURAT COMPOUND , ANJUR PHATA, THANE BHIWANDI, Thane, Thane District, Maharashtra, India, Thane, Maharashtra

Dear sir,
I have applied for a new pan card in the name of balaji garment processor (Thane bhiwandi-west) pan no - aaufb6939k which is get through msg to me & dispatched our address in 10/04/2019. ACKNOWLEDGEMENT NO- N-[protected] I couldn’t receive the pan card as our office was closed when the local post man reached our office. Later, after couple of days we contact the post man regarding the post. He told that he kept with...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mohan Kotari
from Bengaluru, Karnataka
Report
Copy

post payment session expired for pan name correction

Dear Support Team,

I have applied online address correction for my PAN and I do the payment successfully.
Post payment after entering the aadhar OTP it shows " Session expired".
Request you to do the needful and correct my name in PAN.

Token No is:[protected]

Please look into the matter and I request to refund the money or provide the link so that we can complete the process. br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Masrat Khan
from Mumbai, Maharashtra
Report
Copy

no record found problem occurs when check the pan card application status

Address:C.I.D. Office , Avasthi Nagar , Katol Road Nagpur, Nagpur, Maharashtra

I have applied for new pan card on 10th Jun 2019 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sharankumbar
from Mumbai, Maharashtra
Report
Copy

refund for unsuccessful completion of application

Dear Sir/Madam,

During the submission of PAN card correction application rupees 106.90/- has been debited from my State Bank of India account with reference no[protected]INB Payments- QSBI[protected]GAGFJLCJ5.

Also the generated application token no. was [protected] dated 26/06/2019.

Its already more than 10 days are over, therefor I request you to refund the amount for the same.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:HCL Technologies Ltd, Block B2,, Rathinam Techzone,Pollachi Main Road, Echanari-641021, Coimbatore-TN, Coimbatore, Tamil Nadu, 641021

I have applied pan name correction through onlineservice - NSDL Online. Token Ref No. [protected] on 03-Apr-2019. Almost everything done quickly, finally i had re-directed to fees window to complete the application. Then, i used HDFC net banking and amount also paid. Almost more than two months over, still it is not refunded. Same i wrote mail to [protected]@nsdl.co.in Request ID :##517501## on 4-June-2019. How ever there is no response.
Kindly,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vaibhav Budhiraja
from Karnal, Haryana
Report
Copy

money got deducted but shows transaction error

I use NSDL website to create a correction in pan card of my friend. Temporary Token is [protected]. I use e-kyc option for her Aadhar verification. I have paid an amount of Rs.106.90 using my paytm account. MY balance was deducted from the paytm wallet on 07/06/2018 but money got deducted and the website showd transaction error. Then again i have paid using my netbanking for the same. But the problem that i have paid two times for the same...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kayurj87
from Mumbai, Maharashtra
Report
Copy

redispatch of pan card - mumbai

Address:F-2/67, Godrej Hill Side colony,, LBS Marg, Pirojsha nagar, Vikhroli west, Mumbai City, Maharashtra, 400079

Dear Sir,
I have applied for a name change on PAN Card in the name of Supriya Jani (Maternal name - Supriya Khamkar) which was dispatched to our address in May 2019. I couldn’t receive the PAN Card as our home was closed when the local Post Man reached our home. Later, we contacted the Post Man regarding the same. He told that it was kept with post office for four days and returned to the sender address.

Therefore,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Raman Balaranganadhan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complaining about refund

I applied for pan card online on 29/05/2019 and it got rejected due to mistake in some fields. I made a payment of Rs106.90 using my debit card which was to be refunded in 7 working days as promised by you. But I did not receive my refund amount even after completion of 7 working days. Kindly look into this problem and make sure that I get my refund back....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bewlah
from Hyderabad, Telangana
Report
Copy

my pan details showing " records not found" in know your pan status

Address:530026

Dear Sir/ Madam

i got my PAN CARD NO: BIKPP3904K", when i check my pan card details in know your pan card status in income tax department, after entering my pan number and date of birth details, it is showing that " Record not found" to my pan number, so i got problem sir.

please respond to my complaint and do help me

Thank you
yours sincerely
P bewlah...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jar0201
from Delhi, Delhi
Report
Copy

pan card application status not found.

Address:Nashik, Maharashtra, 422005
Website:www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

Sir/madam,

I have applied for new pan card on 1st june 2019 through e-sign/e-kyc mode. I have got my acknowledgement number n-[protected]. On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sàngëërth Kùttãñ
from Delhi, Delhi
Report
Copy

nsdl pan card fee not refunded yet

Address:0497

I tried to apply for the pan card through nsdl website. After doing all the filling and paying the fee of 106.9 it shows the token has failed try generating a new token. Then i tried again and paid again 106. 9 the same thing happened to me. I still not recived any messages or refund from this site. The thing is this shows failure of such sites. If you cant run sites please close down such sites...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anghubala
from Pune, Maharashtra
Report
Copy

pan amount not refunded

I use nsdl website to create a new pan card of my sister. Temporary token is [protected]. I use e-kyc option for her aadhar verification. I have paid an amount of rs.106.20 using my debit card. My balance was deducted from the bank on 24/05/2019 but aadhar verification was not completed due to not receiving any otp on their registered aadhar card mobile no. Now it shows me a message when i am checking the status "your e-kyc based request...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
anghubala
from Pune, Maharashtra
Report
Copy

paid money, did not receive otp

I have applied for pan card online with option e-kyc authentication through aadhaar. The details were submitted successfully and the payment was also made through debit card. But i haven't received the otp at last verification step. It shows your esign/e-kyc based request has failed hence you cannot proceed the application with esign/e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Prathamesh Shrikhande
from Vasai-Virar, Maharashtra
Report
Copy

about pan card fee refund

Address:At/Post - HARTALE, Tal - Muktainagar, Dist - jalgaon, Jalgaon, Maharashtra, 425306

I use nsdl website to create a new pan card of mine. Temporary token is [protected]. I use e-kyc option for my aadhar verification. I have paid an amount of rs.116.20 using my debit card.
My balance was deducted from the bank on 10/05/2019 but aadhar verification was not completed. Now it shows me a message when i am checking the status "your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy