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NSDL e-Governance Infrastructure

Nsdl E-Governance Infrastructure — change of password

Address:Chennai, Tamil Nadu, 600024

I am an ideas speed e user, a client member
With dp id in302437 and client id 20129110. My password earlier did not contain capital alphabet and special character. The new requirement is that they should contain them. But the system is not allowing me to change the password and throws some wrong message or other.
I could not use the forgot password also as it directs me to take the paperwork to my dp which is far away from my home and as i am a senior citizen, it is difficult for me to travel to my dp for every reset of password.
Please help me to reset password through email.
Also please explain the new password requirements exactly, by an example, as i am at a loss to understand what is expected.
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Comments

Applied PAN card for my spouse on 15-jul-2019. Kindly let me know when we can get this approved and delivered.
Acknowledgement: [protected]
Below is the latest status :
Your application is under process at NSDL - TIN Facilitation Center.
You may contact TIN FC[protected]/46/47/48/49 where the application was submitted by you.
Reply
I had paid the money for my pan card and when it came to e oyc verification my otp did not come
And when my otp came I entered into the form the session was timed out. Will get my money back.
I have paid twice and both the time same thing happened.
Temp token number- [protected]
Please help me
Reply
Your e-KYC /e-Sign based request has failed hence you cannot proceed the application with e-KYC /e-Sign mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days.
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