[Resolved]  Nsdl E-Governance Infrastructure — complaint about new pan card

Address:Mumbai City, Maharashtra, 400037

Dear, sir my name is manish yadav. I want to make new pan card.
Before few days i was trying to apply for new pan card. I filled all the detail as well as make payment. Payment procedure is completed and i got message that message is :
Our e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days.

Please help me
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Jul 20, 2017
Complaint marked as Resolved 
my complaint resolved. but i did not get any call or any any mail. i got my money which was deducted from my account
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
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    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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