[Resolved]  Nsdl E-Governance Infrastructure — complaint on pan card application

Address:Guntur, Andhra Pradesh
Website:tin.tin.nsdl.com/tan2/servlet/PanStatusTrack

Sir/madam

I have applied for only for e - pan @ nsdl site through aadhar e-kyc mode
Acknowledgement number-[protected]
& aadhar authentication process and e-kyc process was completed successfully.

On completion of process i received message that

Thank you for using online facility for pan application.

You have digitally signed your application using esign/ekyc then there is no need to forward physical documents

But in nsdl pan status site it shows that

"sorry no record found"

Can you please verify my application asap

In income tax site they are providing instant pan at free of cost but i applied in nsdl @ 72₹ (E-pan) for fast processing of my application

I want pan at urgent basis

Thanking you

*adding screen shot of my application status
+1 photos
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Jul 4, 2018
Complaint marked as Resolved 
COMPANY DOESNT CONTACT ME BUT PROBLEM WAS RESOLVED
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jul 10, 2018
NSDL e-Governance Infrastructure Customer Care's response
Dear Vamsisurya,

Your PAN application is processed by NSDL and forwarded to Income Tax Department (ITD) for allotment of PAN. We are following up with ITD for earliest resolution.
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    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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