[Resolved] Nsdl E-Governance Infrastructure — Delay in issue of Corrected PAN Card for PAN - AAAPS5124P, this PAN is retained for Deactivated PAN AQZPS5444F | |||||
An application for issue of PAN Card with correction in PAN Data was filed vide Acknowledgement No. N-[protected] on[protected] . Later checked the status and report states "PAN provided in your request for the New PAN Card/ or Change/ Correction in PAN Data has been deleted / Deactivated by Income Tax Department and is under examination at ITD". Help desk of Aaykar Sampark Kendra suggested to contact Jurisdictional officer. On visit to Jurisdictional officer informed that there are to PAN bearing No. AQZPS5444F and AAAPS5124P. Being the assessee using AAAPS5124P and not aware of issuance of AQZPS5444F suggested by the Jurisdictional officer to submit an application with Indemnity Bond to delete PAN bearing No. AQZPS5444F. An application for deleting PAN bearing No. AQZPS5444F was filed on[protected] at ASK counter of the jurisdictional officer. The same was received by the jurisdictional officer Ward No. 50 (3) on[protected], who forwarded the same to Additional C.I.T Range 50 on[protected]. Request for the Deletion/ Deactivation of PAN bearing No. AQZPS5444F and to retain PAN bearing No AAAPS5124P was approved by Additional C.I.T Range 50. Thereafter Numbers of Calls are made to customer care of NSDL and Income Tax Help desk who keep on giving Complaint Numbers. Ultimately Income Tax Department Help desk ask us to contact only NSDL as their part of Job is over. However again visited the Jurisdictional officer Ward No. 50 (3) on[protected] who raised CBN Pan based query and the status shows PAN bearing No AAAPS5124P is retained for Deactivated PAN bearing No. AQZPS5444F refer the Photo attached. Please look into the matter that why there is long delay in issuing Corrected PAN Card, when the assessee had already complied with the requisite and is being harassed as stated above. Also fix the responsibility of the concerned for any Loss/ Cost to the assessee in this regard. At the End it is again a folded hand request to do the needful to issue PAN Card at the earliest. Was this information helpful? | |||||
Mar 20, 2017 Complaint marked as Resolved NSDL e-Governance Infrastructure customer support has been notified about the posted complaint. Verified Support Feb 15, 2017 NSDL e-Governance Infrastructure Customer Care's response Dear Raj Kumar, This has reference to the query/complaint raised by you. The concern shared will be analysed and the status of the same will be sent to the email ID as furnished in PAN application Form. For any other clarification/assistance from our side, you may please call us at[protected] or write us on [protected]@nsdl.co.in. | |||||
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