[Resolved]  Nsdl E-Governance Infrastructure — e-kyc failed error

Address:Hoshiarpur, Punjab

I applied for the pan card approx 2days before and paid the fees through my debit card but the e-kyc failed due to which it displyed the following message :since not able to send otp. You cannot proceed with e-sign. Kindly proceed with generating physical application and sent the application to the mentioned address in next page.. But please note that i proceed the process correctly..
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Apr 19, 2018
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Mar 16, 2018
NSDL e-Governance Infrastructure Customer Care's response
To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in
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    +91 22 2499 4200 [Vidya Lakshmi]
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