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[Resolved]  Nsdl E-Governance Infrastructure — e-pan card issue

Address:Thane, Maharashtra

Sir/madam,

I have applied for e-pan card on 21th july 2019 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application
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Aug 31, 2019
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Jul 30, 2019
NSDL e-Governance Infrastructure Customer Care's response Inconvenience caused is highly regretted. Kindly provide us your 15 digit PAN Acknowledgement number at [protected]@nsdl.co.in
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Comments

Its showing exception occurred in esign generating while applying for new individual pan card and money deducted for the application.It is showing repeatedly and tell me now how can I apply for it without paying any amount
Please help me someone

Reply
Krishnakar Reddy 's reply, Jul 21, 2019
Token Number 0042796580

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