[Resolved]  Nsdl E-Governance Infrastructure — e-sign applied pan update application status shows no record found

Address:Hyderabad, Andhra Pradesh, 500070

Sir/madam,

I've applied for name correction of my pan (Bgkpb8254q) on 11/10/2019 through e-sign mode (Paperless). I've received my acknowledgement number ([protected]), received a message showing "if you have digitally signed your application using esign/e-kyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application status.

Thanking you
Bolla sridhar babu.
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Oct 16, 2019
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Oct 17, 2019
NSDL e-Governance Infrastructure Customer Care's response
Your PAN application is processed by NSDL and forwarded to Income Tax Department (ITD) to update the changes requested in PAN application.
Verified Support
Oct 23, 2019
NSDL e-Governance Infrastructure Customer Care's response
Our representative tried calling you on the contact number mentioned in the PAN application but could not reach you. We request you to contact us at[protected]. Our team shall help you to resolve the issue.
Complaint comments 

Comments

Dear Team

My PRAN no is[protected] but iam unable to reset the IPIN as it's reflecting PRAN not found in database. Kindly resolve my issue
NSDL e-Governance Infrastructure Customer Care's response, Oct 24, 2019
Verified Support
Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on 022-24993499
Pawan Singh
Tokan.1-[protected]
Tokan -2--[protected]
Plz refund my money
Kyc not done
NSDL e-Governance Infrastructure Customer Care's response, Oct 30, 2019
Verified Support
This is to inform you that we have taken note of your grievance. We will investigate the matter and revert you shortly.
NSDL e-Governance Infrastructure Customer Care's response, Nov 4, 2019
Verified Support
We are following up with the concern team for earliest resolution. Inconvenience caused is highly regretted.

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