[Resolved]  Nsdl E-Governance Infrastructure — E-sign/eKyc applied pan application status shows 'no supporting documents received'

Address:794111
Website:Nsdl pan card

Sir/Madam

I had applied for a new PAN card using online facility on 19th May 2017 Acknowledgment Number is [protected] and I have digitally signed my application using e Sign/e KYC through OTP sent to my Adhaar linked mobile number

On completion I received this message,

"Thank you for using online facility for PAN application.

If you have digitally signed your application using eSign/eKYC then there is no need to forward physical documents. "

But now when i check my PAN Application Status it shows

"We have not yet received the supporting documents with respect to your PAN application. Kindly submit the requisite documents to NSDL to enable us to process your PAN application at the earliest. For further details, please read the guidelines and instructions or contact TIN Call Center at[protected]"

Please check my Application ... And reply what i need to do..

Acknowledgment Number : [protected]
Name : Amita Tongbram

Thanking you
Amita
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Jun 26, 2017
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
May 26, 2017
NSDL e-Governance Infrastructure Customer Care's response
Your PAN application is processed by NSDL and PAN Card will be dispatched to you shortly.
Complaint comments 

Comments

Dear Amita,
Please send your documents this NSDL EMAIL ID [protected]@nsdl.co.in
attached documents with your acknowledgement number and send
Acknowledgement no. and scanned adhaar card have been sent to the said email address.
Thks

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