[Resolved]  Nsdl E-Governance Infrastructure — esign/kyc update/correction pan application status shows no record found

Address:New Delhi, Delhi

Hi sir/madam,

I have applied for correction of my pan card on 11th mar 2019 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please look into it and revert as earliest. Really urgent as everywhere my complete name is there and most important document pan card doesnt have full name

Kindly update me

Thanking you
Sunny mann
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Mar 13, 2019
Complaint marked as Resolved 
Resolved by NSDL in less than 24 hours. Very fast Thank You
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Mar 25, 2019
NSDL e-Governance Infrastructure Customer Care's response
Thank you for acknowledging that your concern has been resolved. In future, for any assistance, contact us at [protected]@nsdl.co.in or[protected].
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