[Resolved]  Nsdl E-Governance Infrastructure — for cancellation of my loan application

Dear sir

I am chandan kumar from kesariya bihar.
Sir i applied for my education loan by vidyalakshmi portal (Nsdl) on dated 10-dec-19. After two month i have not get any response from the bank so i decided to visit personality to other bank and i got confirmation for my loan and they advice me to apply again by vidyalakshmi poral but due to my privious application i can not apply again unless the privious application cancel by bank. So visited the three bank and on my writeen request they cancel it.
Now vidyalakshmi customer care advice me to go zonal office and cancel it i did too but still on my vidyalakshmi portal the status is same as before.
In between i called several time but they have only one answers to visit bank.
I visited 3 times to all 3 banks but they are telling and show me on computer that they already cancel it.
Again i called vidyalakshmi they still telling talk to bank only

Dear sir i am really harass by the vidyalakshmi portal and the customer care

Sir my father is farmer he sell his all land and make me a pilot but for further training on airbus i need to talk a loan but and stuck on vidyalakshmi portal.

Bank advice me that they can accept loan application only by vidyalakshmi portal

I wrote to national consumer helpline with applicable number 1919124 but it takes long time and my career will be baddly disturb.

I did twitter to vidyalakshmi as well as honorable pm of india

Sir i request you kindly cancel my privious application so i can apply a new application to the bank.

If my problem will not solve by next month i will lose my training and it will be very difficult to get training slot.

Request you kindly take urgent action on my problem so that i can build my career.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Apr 9, 2020
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Verified Support
Feb 24, 2020
NSDL e-Governance Infrastructure Customer Care's response
Request you to please write to [protected]@nsdl.co.in from your registered e-mail ID so that we can assist you further.
Verified Support
Mar 04, 2020
NSDL e-Governance Infrastructure Customer Care's response
Your applications are closed by all the banks.You are requested to register again on vidyalakshmi and apply for education loan.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    NSDL e-Governance Infrastructure
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    70%
    Complaints
    5291
    Pending
    107
    Resolved
    3575
    NSDL e-Governance Infrastructure Phone
    +91 22 2499 4200 [Vidya Lakshmi]
    +91 22 4090 4242 [Head Office]
    +91 11 2370 5418 [New Delhi]
    NSDL e-Governance Infrastructure Address
    Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all NSDL e-Governance Infrastructure contact information