[Resolved] Nsdl E-Governance Infrastructure — I have no receive my refund to deducted any amount

ULLASH CHOWDHURY

Address:

1st Floor, Times Tower, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai - 400 013, Mumbai City, Maharashtra, 400013

I use nsdl website to create a new pan card of my neighbor. Temporary token is [protected]. I payment to nsdl through my debit card, but payment failed, so my pan card not create, but 107.00 amount deducted my bank account on 27/01/2020. Then i make another payment and this payment failed. 2 times payment faild on 31/01/2020 and total 107+107=214 amount deducted my bank.22 day passes yet but i have no received any of my refund this 2 payment. I request my money refund quickly.

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Apr 18, 2020

Complaint marked as Resolved

NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2020

NSDL e-Governance Infrastructure Customer Care's response To help resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in

Verified Support

Mar 04, 2020

NSDL e-Governance Infrastructure Customer Care's response We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.

Verified Support

Mar 13, 2020

NSDL e-Governance Infrastructure Customer Care's response We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.

Verified Support

Mar 18, 2020

NSDL e-Governance Infrastructure Customer Care's response As we have not received any feedback from your end, we hope that your concern is resolved. For any assistance you may reach us at[protected] or write to [protected]@nsdl.co.in