[Resolved]  Nsdl E-Governance Infrastructure — if you have digitally signed your application using design/ekyc then there is no need to forward physical documents

Sir/Madam

I had applied for PAN card changes\correction using online facility on 5th Aug 2017 Acknowledgement Number : N- [protected]. I have digitally signed my application using e Sign/e KYC through OTP sent to my Adhaar linked mobile number

On completion I received this message,

"Thank you for using online facility for PAN application.

If you have digitally signed your application using eSign/eKYC then there is no need to forward physical documents. "

But now when i check my PAN Application Status it shows

"We have not yet received the supporting documents with respect to your PAN application. Kindly submit the requisite documents to NSDL to enable us to process your PAN application at the earliest. For further details, please read the guidelines and instructions or contact TIN Call Center at[protected]"

Please check my Application ... And reply what should I do.

Acknowledgment Number : N- [protected]
Name : Naresh Kumar

Thanking you
Naresh Kumar