[Resolved]  Nsdl E-Governance Infrastructure — I'm unable to locate my acknowledgment number

Hi Sir/Madam

I applied for name correction today 31/7/2019 at https://www.onlineservices.nsdl.com/paam/endUserRegisterContact.html and when i submitted the application it said
"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

but when I enter my 15 digit acknowledgment number on https://tin.tin.nsdl.com/tan2/servlet/PanStatusTrack, it says record not found.
Kindly help.
Sincerely
Saurabh
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Aug 14, 2019
Complaint marked as Resolved 
The department is useless, would have to take care of it personally by visiting the office. Thanks for not helping me. I'd say again, please don't be in the awe that your concern would be resolved.
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
Jul 31, 2019
Updated by saurabh615
I did the whole process using e-sign/e-kyc mode, kindly look into this issue please.
Verified Support
Aug 07, 2019
NSDL e-Governance Infrastructure Customer Care's response
Kindly provide us your 15 digit PAN Acknowledgement number at [protected]@nsdl.co.in
Aug 08, 2019
Updated by saurabh615
I've already sent an email with the number. But right now i received an email with E-PAN Card, it shows my corrected name, but on https://tin.tin.nsdl.com/tan2/servlet/PanStatusTrack it is still showing as

"Your application for 'New PAN Card or/and Changes or Correction in PAN Data' is under process at Income Tax Department"

Also when i try to verify my PAN on UAN portal, it says PAN details dont match with Aadhar and UAN, but i already changed it hence the email today.

KIndly advise.
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