[Resolved] Nsdl E-Governance Infrastructure — its been 4 months but i still did not got my refund | |||||
I used nsdl website to apply pan card. Temporary token is [protected]. I use e-kyc option for my aadhar verification. I have paid an amount of rs.118.90 using my debit card. My balance was deducted from the bank on 31/10/2017 but aadhar verification was not completed due to not receiving any otp on my registered aadhar card mobile no. Now it shows me a message when i am checking the status "your e-kyc based request has failed hence you cannot proceed the application with e-kyc mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the pan application in next seven working days." but its been more than 4 month but i still did not got the refund. I can show my account statement if you want. Plz refund my money. Was this information helpful? | |||||
Apr 25, 2018 Complaint marked as Resolved NSDL e-Governance Infrastructure customer support has been notified about the posted complaint. Verified Support Mar 16, 2018 NSDL e-Governance Infrastructure Customer Care's response To help resolve your query/concern, kindly provide us with your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in
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